Hampton Inn & Suites Milwaukee West

Too many carbs. Not alot of pure protein choices. Time available. Hot water/coffee available all day.

The hot wTer/coffee could be warmer throughout the day. By afternoon it was not that hot.

Clean, friendly staff

Website not updated; Our reservation was made using hotel info listed on Booking.com; no room service; (*that was not indicated) location not the best; description said free shuttle available to ballpark for guests; That was main reason for booking, due to our age/mobility & health issues; No shuttle from hotel; Was told we would have to walk down the street to Paulie's Pub and to get on the shuttle we had to purchase 2 drinks ea., which cost $17 for 1 coke and 3 bottled waters, which we then had to lug around all day because I could only have a clear bag w/dimensions of 9x5x2". We could have driven our car to the bar, but then it would have been left unattended in a not so great neighborhood for several hours. Also, they still have on their site that guests are required to wear masks in public areas. Apparently, the Hotel is now under new ownership, so I sent a detailed letter to the Corporate offices with my complaint. I was told that because I made my reservation through Booking.com (which I have used for years exclusively, with no issues), they were not responsible because Booking.com gave the wrong info. My argument is, Booking.com would have to receive the updates from the Hotel. Needless to say, we will never stay at Hampton Inn again, because we had a bad experience several years ago in another Hampton Inn.

Breakfast was very good. Lots of choices. Great dark roast coffee.

The staff was nice, clean rooms, convenient location for Wisconsin state fair.

They were using the parking lot as paid overflow from state fair. It made it hard to park.

Great location for brewers game Or Any one who needs to be near the high way

One person checking in at check in time.... knowing the hotel was going to be busy Cubs vs brewers game 3 August

Front desk receptionist - first point of contact/checking in process. Really did set the tone for our stay. Even with being busy on the phone and being on the call longer than she may have expected, she showed patience with the guest on call. She was attentive and prompt with checking me in and kindly welcomed my stay here with a smile. Checking out- front desk receptionist was attentive and verified all info. Friendly and thanked me for my stay. BIG SHOUTOUT to kitchen staff for the breakfast Yukon potatoes, because they were some of the best breakfast potatoes I've had at a hotel! Seasoned and cooked so well! Food was replenished and served hot. Big parking lot and enough parking. Location of hotel was good too.

It was close to our event and the breakfast is great

That I had our room back for a few months and the front desk couldn't find our reservation from booking.com so they finally found it but told us that our room I booked with two queen beds isn't available to us. They only had one room left with a king and pull out bed that was very uncomfortable. This was awful to have us in this room after I booked it in advance.

Bed was comfortable

There was an outside light blinking all night by our windows. Need more help in the breakfast area.

Location great. Breakfast really tasty and varied. Staff friendly and helpful.

Room wasn't ready at check-in time. Had to wait in the lobby for awhile.

Wisconsin State Fair weekend, they were swamped but took time with each guest to try to help guest with any request. The front desk may not been able to fulfill the request at least they try.

We were going to a Brewers game and they offered a shuttle.

The free breakfast was sub par. The towels were well used and the paper goods thin

Clean, great location

Price

Friendly service at front desk. Room was clean and spacious. The mattress was firm, if you like that. Breakfast was a good selection of egg and cheese, sausages, waffles, yogurt and apples. The oatmeal was gone by the time I got down to breakfast (one hour before it ended). Overall a great stay and I would definitely stay here again.

Location was great

Elevators were rather slow and barely working

Breakfast was good and the fitness center fit our needs. Location was fine until the race track across the street started races all day Monday. We didn't notice beforehand that our room didn't have a microwave so we had to use the one at the front desk. All front desk personnel were excellent and helpful.

No microwave in the room.

Very good

We attended a brewer game I inadvertently left my 150.00 brewer jersey behind I discovered it missing a week later and called but they said they didn’t have it I suspect one of the cleaning staff took it home I stayed in room 216 on 05-27-26 I had hung it in the closet and forgot to look there Mark F Gagnon 715-829-6081

The room was really nice!

The staff were a bit slow and lacked customer service skills.

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Location lemon scones great

Pool water dark many kids in pool

The hotel and the room was very clean. Staff were helpful and friendly. I'm glad I chose to stay here for the night.

I recently stayed at this hotel for a weekend baseball vacation. The rooms were clean, the location nice and the breakfast and breakfast staff were great. The one thing be be aware, although listed as an amenity still on some websites the shuttle through the hotel is no longer available. This was a primary reason for my stay here. Also a spoke to another guest who mentioned the Tesla charger listed was not functioning. You may want to contact the hotel prior to your stay in case anything has changed.

very nice hotel, room clean and upscale breakfast very good. after the I 95 motels it was a pleasant break.

This hotel states that they offer shuttle services to the Milwaukee Brewers baseball games. That is not exactly true. This is the reason we booked with them, only to find out that you have to walk a block and a half to a local bar, purchase a minimum two drinks to be able to get on the bar shuttle, and then you can get to the Brewers game. So if you’re looking for a shuttle to the game, without having to drink, this isn’t the place for you.

Room was very well laid out and very clean. Nicely decorated too.

Rooms were big comfortable a little weird setup but it was clean and quite

The check in took forever The front desk was empty and took 20 minutes to speak with someone to check in

Room clean, delicious breakfast

only the location to state fair park for the pet expo

the door to the bathroom came off the roller, I had to lift it back onto the roller. wanted to take a shower, but couldn't get the water to regulate, was only hot or cold and the handle would roll all the way around and couldn't get it at first to turn on then had a hard time to turn it off. Then the vent under the window started blowing out cold air. couldn't get it to turn off---called the front desk, told me where the control on the wall was and got it turned off, but wanted to have someone call about the problem with the shower, not tell me how it worked. I have been in many stays for shows that we do, not happy with the stay here. Breakfast was also only warm.

Property was very clean , staff was very friendly and welcoming.

Very convenient location and good parking

It would be nice to have an extra chair in the room to relax

The staff at The Hampton Inn West Milwaukee was put in an unenviable position due to record flooding in the area. They did their absolute best to ensure everyone’s comfort and safety. Special recognition for the front desk worker who was there the night of August 9th. She was dealing with unhappy and unreasonable guests, but handled herself with poise and professionalism throughout.

The bathroom doors don’t lock, which is odd. Could use more storage in the room. We all had wet clothes from being out in the rain but had nowhere to put them.

Front Desk Tam Member Jessica Brown. Without her presence and assistance, I probably would have re-located due to unreported on-site, ongoing reconstruction of hotel due to flood damage.

Heat controls (thermostat) never did function properly and there were not clear instructions. Location of immovable TV on huge side table facing the bathroom (!) was completely unviewable from either bed or couch. Weird. Worst of all, no complimentary wi-fi, unless you sign up for Hilton Honors. Such aggressive sales. Left a long-term bad taste for Hilton. Will avoid in the future and will definitely warn others.

The room was comfortable, in a convenient location and had an excellent breakfast. I was in Milwaukee and usually drive home for the night, as I live just a couple of hours away. there was a snow storm and I decided I'd spend the night. I didn't want to stay downtown and have to pay for parking so I ventured to Hampton Inn and Suites not expecting anything exceptional. I was pleasantly surprised at how nice it was. The continental breakfast was also very tasty, not like the breakfast I'm used to being included in the price. I told my kids who live in Wauwatosa that if they ever have guests coming to stay, they can't go wrong staying here.

I had trouble turning the AC down. It was probably my own error as everything is hooked up to the remote control for the room which is awesome. I just myself couldn't figure it out. I know I could have called the desk but I was too embarrassed that I couldn't figure the remote out on my own.

The restaurant is a little gem. The staff is very friendly. Slept great!

I didn’t like that the shades don’t close all the way. The sun coming up wakes me up

Lots of space, but the layout was unusual. There was no comfortable viewing point for the TV. The room was spotless, and we loved that. It was very confusing getting to the hotel from the interstate highway. We were notified that our room was ready several hours before we arrived, and our digital key was activated. Upon arrival, we opened our door to find our room had not been cleaned. We were moved to another room where we found our TV did not work, and someone else's name was on the TV screen. We attempted to call the front desk, but our telephone did not work either. The TV was eventually repaired with no apology for the inconvenience. After a long day on the road, I don't want to deal with all of these problems. I do not recommend this hotel. It does not meet Hilton standards in my opinion.

B-fest wasbetter average. Lots of choices

Didn’t care for sliding door for the bathroom. Hard to open & close. The card key for the pool was not working on our last day. That was a bummer for my grandkids. When they got the door open we were already heading out.

Muy agusto

Limpio

I like that it was a clean place and a staff was more than satisfying and polite.

Breakfast is exceptional

Good Location Friendly staff. Nice breakfast

Active remodeling in common area. The room had wear and tear. Paint loose on shower ceiling.

Staff was very kind and helpful. Hotel was going through some renovation but still very clean. The room we were in was very up to date and nice.

Large room, staff was very friendly. Breakfast was better than most places we stayed.

I would have liked a microwave in the room. If there was one, I would have given it a 10

Clean, neat, kind staff, great breakfast, great location

It was clean, the parking was safe, the breakfast was decently presented and tasty.

Our room was facing a restaurant that had loud music and we requested a change of rooms. Gina at the desk was most friendly and accommodating. A good employee. The female who checked us in, however, was not friendly. She was curt and unsmiling. The toilet seat was very loose and we managed to fix it ourselves.

Everybody was kind and very knowledgeable. I enjoyed staying there real recommended to anybody.

Great stay!! Breakfast was so good in the morning, complementary water bottles, great snack selection. Spacious rooms

The coffee was the worst I've ever drank!! Really bitter tasting. My husband got the medium roast.

Good experience

The beds and pillows were exceptionally comfortable

There were some renovations going on from the flooding so the water was turned off for an extended period of time. The bathroom door also did not close properly, but that was just a minor issue

Nice & quiet, restful stay. Skip the coffee.

In the room, the shampoo and air conditioner bottles were empty, there was no toilet paper, and no microwave in the room. The entire hotel had chipped paint, but the employees were friendly, except for the night manager, who was a bit rude.

I’ve stayed at this property twice. The first time I had to wait between 20 and 30 minutes to check in because the person upfront seem to have gone on a break that they weren’t allowed to as the front desk was left unattended. It was around 10 PM at night. But the room was nice so I thought it was a one time fluke and booked there again this September. My check in process was better this time. However, my room had bedbugs (I have multiple videos of live ones and the exoskeletons in the mattress) and it took me a bit to figure that out, so I had already been in the room for a while and had started unpacking by the time I figured it out. I went downstairs told the attendance she apologized and moved me to different room. However, I was unhappy that not only the situation happened but no compensation or partial refund was offered. My belongings were exposed, and I had to take precautions as besides not wanting to bring them back to my home, I was traveling the entire week and didn’t wanna bring anything anywhere else. Also I would think a partial refund would be justified simply from the issue of not being able to stay in the room I paid for, the rather unpleasant an experience, and having to move rooms that late at night. I will say the attendant was very helpful and the rooms were spacious and modern.

It turned out great for our stay

We were in town for brewer game. The air-conditioning/heating unit at window was very noisy. Sleep was difficult.

The hotel is in a great location if you’re going to the Milwaukee mile, state fair or summerfest. Rooms are comfortable and clean. Beds are very firm. Towels aren’t very luxurious (small and thin). Biggest issue currently (9/2025) is that it is recovering from flash flooding this summer. There is some construction which isn’t intrusive. The problem for me was the smell in the first floor - mold and mildew. I tried to use the treadmill in the workout area and could only stay in the room about a minute. The smell was overwhelming. It couldn’t have been healthy to breathe that in. Check on their progress before staying there. We were on the third floor and our rooms had no mildew/mold smell.

Breakfast was good, seating was somewhat limited at busy times. Location to State Fair Park is great!

No dislikes.

Nothing. Got hosed out of my reservation.

The fact I was still charged for a room I never saw.

EV charging, shuttle to Brewers games, breakfast

Location to state fair

High priced and because flood didn’t breakfast

Prima hotel dichtbij het centrum. Bedden zijn Okay en voor usa begrippen een uitgebreid ontbijt. Parkeren voor de deur

Kamer met 2 queen bedden waarvan een matras behoorlijk doorgezakt was. Erg veel herrie van de airco op de kamer zelf maar ook van de andere kamers. Er was een renovatie gaande omdat het hotel waterschade heeft gehad. Daardoor iets rommeliger maar geen echte hinder van gehad.

There was a party going on, and the loud music and stomping from the party upstairs lasted all night. I couldn't get any sleep until 4 AM. This was the worst experience I ever had at a hotel, and I rented two rooms. My son and I hated the hotel experience at Hampton. The female who checked us in had a nasty attitude and was dismissive of any questions we asked her. My sheets were dirty in my room.

Free Breakfast was amazing! Even with flood repairs going on still very pleasant.

Nothing

The lady that cleaned my room was the sweetest

Quite, convince

We had to cancel the day of our stay. I worked with hotels.com support and the front desk at the property who agreed to refund me as an exception. Hotels.com needed the information from the front desk person that authorized the refund. When I attempted to call the property back to obtain this information they would no longer pick up the phone. I attempted to contact them via email as well and it's been over a week with no response.

This is the first time that I stayed hear. It's really great hotel to stay at. The check in at check out went great I like the room it's very clean and nice. The breakfast and the restaurant was great. I planning on staying there again. The grounds and the inside are very clean.

The property had suffered a major flood two weeks prior, but they did everything they could to make sure we had a great stay. Room was large and clean. Very close to the State Fair grounds. Would reccommend!

They just came off a devastating flood yet was so friendly and determined to please

Our room door would not open so we were trapped inside Twice! We had to call for assistance and wait for someone to break down the door!

Close to the State Fair and affordable

Great location. Very close to local attractions. Local restaurants and bars close by, as well as chain restaurants. Rooms are large, clean and very comfortable beds and linens.

Great spot to stay. Great staff.

Easy

Location

The facility was flooded last week so it was sort of tore up. Not their fault

A great place to stay. Clean. Great Location!

Front desk gal was awesome! Worked her buns off. Sadly there were two managers on site and there was flooding the night before and she was SUPER BUSY with no assistance from them.

We stayed 3 nights and didn’t get any room cleaning. Our feet were black from the floors. The signs said cleaning service every other day but we only got towels and one garbage can emptied. I had to go to the front desk for coffee, shower gel and garbage bags. They still didn’t come in our room to empty the garbage after I told the front desk. They never made the bed or took all of our dirty towels. We did like the location, breakfast and swimming pool.

I booked this as a last minute trip to attend the Wisconsin State Fair. The bed was the most comfortable hotel bed that I've ever slept in. The breakfast was excellent with lots of different options. Two things that I would change: fix the loose toilet seat and have the guests above me stop stomping like elephants at midnight.

It was close to state fairgrounds. We came for Darius Rucker concert. Could use more towels

Very clean. Good breakfast

We arrived early on state fair week, hoping to just leave our vehicle, and we were promptly checked in. Staff was friendly, and our rooms were exceptional. Upon returning after our show at 11:20, grabbing snacks in the lobby, the staff was again super prompt and friendly. Will 100% be returning.

Our room was very clean and I knew it had been cleaned for the kids allergies. Thanks