JW Marriott Hotel Zhejiang Anji

Bad wifi, almost inexistent.

It was a very nice room with good view. Staff are friendly and with reference to my bad review they do what they are asked to do, so I don't blame them.

It is crazy that you require such a high deposit payment even for a prepaid booking and staying a few nights. It is totally unreasonable and I don't think I will be back any time soon.

I recently stayed at this hotel during my summer vacation. The service and the overall atmosphere left a warm memory . Every interaction with the front desk staffs reflected genuine care for guests — from recommending local attractions, unique restaurants with regional flavors, to suggesting outdoor activities. The hotel itself has a distinct and charming style - see those pictures with interesting decoration and the external views. The location is convenient. Next to it is a beautiful golf course. Restaurants and a metro center are within easy reach (by taxi or car). Dining options were another highlight — the hotel offers both Western and Eastern cuisines. We tried out both breakfast and lunch buffet - both were very good. Lots of variety of hot and cold dishes, creamy yogurt, fresh fruits, and a surprisingly delightful selection of desserts. Special tea from An Ji (the local county) is also another addition to the total experience. We constantly went back to have sip of the An Ji White Iced Tea at the lobby as well. We enjoyed the stay and would highly recommend this place to whoever travel to the nearby places.

Very nice rooms and the hotel is high-end. The staff is very friendly. Relatively good breakfast buffet,

The internet is very bad and the prices in the cafe is quite high. The location is a bit far of you have to visit factories.

Excelente Hotel

We enjoyed ourselves at this hotel but do have a few comments. We checked in at 8PM but found no mixed drinks available with dinner… later we found there was no bar tender and wasn’t there the entire length of our stay! That is really unacceptable. Since we are Titanium members, We did receive a nice room upgrade after we complained that we reserved a golf view but were first sent to the other side of the building. The room was nice and we appreciate having some items in the minibar. However, with no bar tender it wasn’t enough. The coffee available in the rooms was pretty bad. It must be the brand of coffee since the dates showed they were made in April 2024. We found excellent bell boys. Free parking just a short walk away and we appreciated the shuttle. I must say that we did not enjoy the restaurant and were just barely able to stand breakfast. We found the items were not fresh and for instance, eggs spent hours under heat lamps. It was hard to find anyone willing or able to cook fresh eggs. The service girls spent all their time hiding in the kitchen area and never checked on customers. No coffee was served, bacon was undercooked and really greasy and in general all buffet items were overstocked and thus either too cold or dry. The dinner menu is lacking for our taste. We struggled to find anything on the menu we wanted and thus only ate there the first night. For the buffet, may I suggest adding fruit pies (9 inch pies, not tiny foil cups), omelets and fresh made-to-order pancakes and waffles? Nobody wants to eat dry pancakes and waffles that have been sitting for hours. Then having those pies available for dinner would be great with good ice cream and also some fresh cake like chocolate or vanilla layer cake with icing. In addition, some good fish fillets and nice soups would be a nice addition to the menu. We found the selection on the menu very unappealing. It was just a reprint of the room service menu. The golf course was great with nice maintenance and good caddies. We never found our ball in an old divot after two rounds of golf. Greens were almost perfect. I did manage to seed some of the surrounding area with golf balls so expect a great crop next year. ;>) We are returning for a few days in December and bringing family with us. We hope the experience in the hotel is improved.

Parfait

First, Room Issues: 1.The room cleanliness was subpar, with many bread crumbs on the sofa. 2.There were small bugs on the bed pillows, indicating poor hygiene. 3.The balcony door lock was broken and could not be closed. 4.The hairdryer in the room was non-functional. Second: 1.The hotel's breakfast area lacked clear signage, causing confusion and wasting time trying to locate it. With a poor experience. 2.The underground parking required an additional fee, yet there was no prominent notice at the entrance, leading to wasted guest time. it's bad experience stay not recommend

It surely got moldy with the carpet in the room, and also somewhere in the elevator. You can smell it... For hotel with JW brand, this one seems poorly managed / maintained. Very disappointed. The food (breakfast, buffet lunch) are very mediocre.

Just a name, without the standard

Amazing hotel. Great view. Staff and culture is their biggest strength. Johnson, Echo and Stephan from sales and front desk - their attention to detail for our group travel was fanstastic. Aaron and Ailee took care of our group at the restaurant while the Chef took amazing care of our vegetarian diet needs. Staff at tea lounge and Ken from travel desk too knew what hospitality really means. The GM Dan has a great team and an amazing culture.

All in all we had a relaxing time in this JW Marriott. The location and its surroundings are beautifully and quiet. The hotel is very clean and taken care of, staff is friendly (speaks limited English, though) and they are good with kids. On the downside, the food quality (especially breakfast) has nothing to do with other Marriott luxury class hotels (W, Edition). The pool is far from luxurious. They are even enforcing swim caps. TV in the room is locked, so you can't connect your iPad or laptop.

适合自驾去周边逛，但是酒店可休闲的选项还是不多。

My wife and I checked into the hotel yesterday and we are disappointed with food selections and quality. Our stay can be summarized as follows: Check-in process: overall we are pleased with check-in process even though the hotel is quite full. Room and facility maintenance: overall it is quite well maintained for 6 years old hotel in China. Room is quite clean with a good air condition. Breakfast: it is horribly bad. Selections are extremely limited and quality of food is terrible!! I spoke to a staff about that, and what I was told is that the management sets a budget for F&B therefore food selections are limited. Coffee is bad. Because of set budget, hotel Sacrifices food selections and quality services to guests. I am a life Titanium member and have stayed Marriott/Sheraton hotels almost 2,100 nights, and I know what JW Marriott SHOULD provide for breakfast. Let me say this, we have spent over 120 days this year at different hotels, between Marriott hotels and Hyatt hotels. The food at this hotel is worse than most hotels I stayed under Marriott hotels, even much worse than Courtyard hotels I stayed in China. I fully understand that this golf resort facility and there is relatively limited selection outside hotel facility. Please DO remember: this is a JW Marriott. Food services are horrible!! I never expect this BAD at a JW Marriott hotel. Food services are import part of hotel stay and traveling. Because of this, I rated our stay at this JW Marriott Anji as POOR!! Message to Marriott regional management: You just CAN NOT sacrifice food services to guests because of its set budget. You are destroying JW Marriott brand!! We are both retired and plan to travel extensively next a few years and will spend many nights at hotels. With this kind of food services, this would most likely first trip to this hotel and WILL be the last trip to this hotel. Golf facility: we didn’t play any gold game and it looks like golf courses are well maintained. I sincerely hope Marriott management do something about food services at this hotel… This message is from a Life Time Titanium member & Hyatt Globlist member

Great location and beautiful comfortable rooms. Breakfast is a must - one of the best and biggest I’ve seen in China.

Stayed for a few nights recently with my wife and had a lovely time. Property, room and location all excellent, service too. Whilst not busy during the week at present it seemed to be quite full at the weekend - due to golf course and countryside on the doorstep. Definitely a 5 star rating, though one thing that could be improved is breakfast. Catering largely for local tastes, I found the international choices somewhat lacking or lower quality than I am used to at JWs. That said if you are looking for a break from shanghai I would definitely recommend and we will be back.

四季酒店确实棒棒的，金沙餐厅名不虚传，酒店所有员工服务都很有水准，房间清洁干净，下次再来

All staff very attentive. Very good bed and linen. Very good food. Beautiful grounds.

The moment we arrived at the reception the staffs and manager on duty did their best to make sure our stay as comfortable and as smooth as possible. The suite that we got was very nice and spacious with excellent view of the mountain! The staffs at reception had helped us arranging our transportation for local sightseeing and they did their best to make sure we're well taken care off. Even though their English is still limited but I could see that they tried their very best to make sure our stay with them was memorable! A 10 for staff service!

总体酒店的设施及服务还算满意，除了国庆假期人太多，下午3点回酒店还没有做客房清洁。有很多孩子的活动项目，适合亲子游。

Anji, a place famous for Chinese tea, and bamboo. Not very easy to get to without private transportation. Great for either golf weekend, or Taking the family to visit the Hello Kitty land. But the way, there are a number of other local attractions, that can attract attention, After all, Anji is a place with reach tea history

万豪酒店环境还是可以的，就是高尔夫的球场是不能去的。

总体不错，服务也很好，风景好

Really amazing hotel, views are great. Nearby enough to the town.

Overall I really like this hotel. The surroundings and golf course are beautiful. The rooms are very nice and clean but the air conditioning does not work well. Don’t expect to sleep in cool comfort when it’s warm outside.

总体还行，服务很赞，但是诺大的高尔夫球场不能进去还是有些遗憾！

Came here with my family for China Dragon. Boat long weekend. Check in very easy, super helpful team with very good English. Our room lovely size and great views. The hotel is in the middle of a huge golf course and time share plots. We hired bikes and did a bit of exploring. The countryside is just breathtaking, a must see. 2 restaurants on site, one western and one eastern, catering for most needs. Had a great couple of days away, very chilled out.

We loved this gorgeous countryside hotel and really enjoyed the contrast to the increasingly hectic Shanghai. The location in amongst the Anji bamboo forests and is as restful as the views are beautiful. Our rooms were exceptionally well appointed and the hotel’s restaurants were very good, but not outstanding. The lobby bar lounge was welcoming and relaxing, but the cocktails were a little disappointing and we certainly didn’t have an accomplished mixologist on duty that evening. All the staff worked very hard to meet all our needs, although for the most part their knowledge of English was rather limited. That said, I don’t think this venue is particularly targeted at foreign guests. Overall, I wouldn’t hesitate to recommend this superb hotel to friends and colleagues.

正值五一，全家出游，整体感觉还不错，就是游客太多，酒店服务有点跟不上。但总得来说，酒店的服务和管理水平还是很高的，很舒适，尤其对带宝贝的家长们来说。建议可以再丰富一些儿童活动类项目，增强假日服务能力。

The grand drive up to the hotel set expectations high and the whole experience did not disappoint. After the hustle and bustle of Shanghai, this hotel nestled in luscious green mountains and with constant birdsong in the background, was a lovely surprise. The decor was elegant and luxurious, the bedroom large and comfortable and the service always attentive.

安吉万豪是个非常不错的酒店，依山而建的风景，宁静的环境，让人留恋。

I am staying in the property now. Actually I come here 2 or 3 times a year. The hotel is beautiful and located in a very scenic location. Staff are generally friendly however English is a bit of a problem. Not many speak it and the ones that do only a little. It's can be difficult to communicate especially if you have questions or requests. For example I was trying to find out when breakfast closes. Took 10 mins and then was told 10am when actually it was 10.30. This time of year they turn the air condition off in all the rooms. My room is 26 degrees and I can't sleep. They said sorry but no AC This time of year. The restaurant staff are disorganised and the service is very slow. Could be a great hotel if they sort out the soft package.

Stayed here for one night for company outing. Good hotel, spacious rooms and friendly staff. Hotel is nicely located close to nature walks and golf course. Good hotel for company events, family break out or nice golf weekend.

Looking for a quiet retreat at year end, enjoyed a couple of days at the JW Marriott in Anji County. A beautiful property surrounded by a beautiful golf course and small mountains filled with Green Bamboo and forests. Located about 1 1/2 hours by taxi from the Hangzhou train station (1 hour from Shanghai), the hotel arranged for a driver to meet us for a nice drive to the hotel. The local area includes a nice old town with shopping and restaurants, a Hello Kitty theme park for children and other nature attractions. Based on the recommendation of the concierge, we enjoyed a great day at Bamboo Sea and have led the Dragon Waterfalls. The hotel arranged for a taxi to support us for the day at reasonable cost. Hotel property is well landscaped with waterfalls and outdoor places to enjoy the clear air and scenery. Rooms well equipped as you would expect from similar properties. Hotel has a nice breakfast buffet, afternoon tea service and dinner at the main restaurant, along with a Chinese restaurant. Service was outstanding. Looking forward to a return getaway!

My partner and I spent a good weekend at this hotel. Service was excellent, although the bar was a bit slow. Room was very comfortable. Breakfast and dinner buffet were good but Chinese restaurant was disappointing. There is an intimate lobby bar with surprisingly good music and a nice garden outside. We visited the Canglong Waterfall and North Canyon, both good - and the former quite strenuous - walks in lovely surroundings and fresh air, although too many tacky food stalls in the former. We hired a local taxi driver for RMB 400/day which is also the cost from Hangzhou East HS train station.

This is exactly what one needs to unwind from a busy city life. What a resort! The scene is just inconceivably beautiful. Imagine being surrounded by mountains, waterfalls, bamboo woods and amazing fresh air in this Zhejiang province of China. The hotel staff is so nice and looked after us very well. For our meals, the chef explained the dishes and gave some recommendations on what to try. I always love to try new things. Try the hotel's Chinese restaurant, the salted fish is exquisite. The resort is busy during weekends so I suggest taking the opportunity to visit during the week. I am not a golfer but have many friends that like to golf. I sent them some pictures of the golf course and many told me that they would like to try playing there since it looks so nice. Ask the concierge about "Anji Hidden Dragon Waterfall" and do go there early in the morning. I have attached some pictures here as well. The staff knows the hidden places to visit, so be sure to ask them for recommendations. Don't forget to give a thumbs up if the review was helpful to you.

The hotel is very clean and comfortable; It has large room with a comfy sofa chair. Also, Great view from the room. Lobby is kind of crowded though and few restaurants options in the hotel. Overall, excellent hotel, will come again

My parents and I are staying here for a short summer getaway. The view is amazing! They have 4 connecting buildings and easy to walk around everywhere in the resort. The 2 restaurants serve western and Chinese food and both are pretty good. It will take about half hour drive to get to sightseeing spots but still within manageable distance for a quiet place. They have a nice golf course for those who want to play too.

A great Resort to visit if you are in China. The serene beauty and quietness of the resort is a great refreshment and break from a stressful life. The golf course is amazing and well maintained We also visited the bamboo forest which is a must visit. The coffee shop had great food. The staff were very friendly and courteous

Great facility but very quiet and empty. Nice and clean very well kept up. Fantastic breakfast bar

very good

Excellent room, beautiful location and premier service. Will stay again and highly recommend for a quiet get away from Shanghai or city life. Anji is beautiful and very green.

酒店的服务很慢。服务很乱

Difficult to find, but fantastic resort style with first class accommodation and great breakfast......