Sayang Sanur Terrace House

Wow, loved my stay here in a ground floor 1 bedroom apartment . A bonus to have your own hot and cold water dispenser, washing machine . The rooms are spacious and having 2 private courtyards were also appreciated . The pool, spa, restaurant are all amazing . A very well run smaller resort offering one bed apartments, 2 beds and villas, amazing staff, great central Sanur location. Looking forward to staying again soon with family . Thank you Sayang .

The staff were excellent. Location was so close to everything.

The only complaint I have is the towels need to be replaced as they are very thin and grey. Our bathroom need was ok but a bit tired and needs some attention.

La piscina, la amplitud de la habitación, con terraza, y muy bonitas las instalaciones comunes. Regalo de bienvenida: masaje! Amabilísimos, y por nuestro cumpleaños.prepararon un detalle de bienvenida en la habitación. Si vuelvo, es aquí seguro

Todo perfecto. Es verdad que no hay desayuno buffet, pero en la habitación hay cocina comedor y al lado del hotel varios supermercados. Qué mejor que desayunar en casa!?

サヌールエリアの中心部にあり、部屋も広くコスパは最強。建物は経年経過はあるが清潔に保たれている。特筆すべきはスタッフのクオリティ。旅の途中でGRAB TAXIにiPhoneを置き忘れてしまったが、フロントスタッフのIRAさんに相談したところ、GRAB TAXIのカスタマーサポートに連絡してくれて1時間後、無事に手元にiPhoneが戻ってきた。本当に感謝しかない。またサヌールに行った際には宿泊します！

スタッフが親切。立地も最高。ビーチに面してはいないがビーチ迄も歩いて直ぐ出し、周りにはコンビニや少し歩くとスーパーもある。またicon baliへも徒歩圏内。

ありません。

Huge pool, spacious clean apartment. Fantastic location. Close to everything.

Nothing

部屋が広い。洗濯機が使える。ウオーターサーバーがある。

バスルームが使いづらい。

I had a great stay at Sayang Sanur Resort. The location is excellent, right on the main street of Sanur and next to Harry’s Supermarket, making it very convenient. It’s also only about a 10 to 15 minute walk to Sindhu Market and Icon Bali. Best of all, it’s just a 7 minute walk to the beach, where you can enjoy one of Sanur’s beautiful sunrises, take a relaxing sunset stroll along the beachfront, or enjoy dinner with an ocean view. The staff were friendly, professional, and attentive throughout my stay. You can tell the property is well maintained, with great attention to detail in keeping the grounds looking clean and welcoming. I booked a one bedroom apartment, which was spacious, clean, and comfortable. While the room is a little dated, it was well looked after and had everything I needed for a relaxing stay. A special thank you to Daniel siting at reception for making such a positive first impression. He was welcoming, accommodating, and genuinely professional from the moment I arrived. Although my stay was only short, his exceptional hospitality stood out and made the experience even more enjoyable. I hope management recognises the value he brings to the resort because staff like Daniel are the reason guests return. I can definitely see myself booking another stay here in the future.

The bath shower. It was too high and water went everywhere without the curtain. Couldn’t smoke on the balcony from your room.

It was very comfortable close to everything

I think the bathroom could do with a up grade with a shower

the location of the accommodation. the view from the terrace. the helpful staff

there was nothing we did not like

The room is really big and nice and cozy.  Beds are small but comfy. It's very quiet, yet very close to everything. The pool is huge and nice.. You can isolate the bedroom from the rest of the appartment which is great when one wants to watch tv or work etc. The small balcony has a view on the pool and is nice to dry swimming gears. There is a washing machine with laundry powder!!! When we arrived at 11:30am, the room was ready and they let us in☺

You need to wear a sleeping mask in mornings as the curtains do not hide any light. The CS is not very effective. I've sent an email before to say i will arrive at 11am. They never replied. The room hasn't been cleaned when we came back at 5pm despite us putting the sign on the door since 10am. I complained to the lobby. She looked suprised but did nothing about it until I came back 30 min later. There was a waterpomp problem in the whole hotel while we were there so we couldn't use our bathroom nor shower for hours.starting.at 10am. We could only use from another room. They didn't offer any compensation for this. A free juice or sth would have been appreciated. When i asked a staff if it was fixed after 2h, he replied : "I don't know, i work in the spa. Go ask reception"... Instead of calling reception and letting us know. Also spa is very very expensive. In the bathroom, there is only a bathtube but if you want to shower, you just flood the whole bathroom and around the bath, the tiles are flat, so water never/cannot go away. It is not well thought thru. The phone in the room doesn't work so you cannot call reception. They wanted 350k to go to airport when Gojek only asked 130k... Basically, if you don't need CS/staff, this is the best place in Sanur.

Excellent location and main pool

部屋が広くてキッチン、洗濯機、ウォーターサーバーがあるのか便利！特に洗濯機は本当に有り難い。海から帰ってシャワーの間に水着も洋服も洗濯。翌朝には乾くので荷物が少なくて済みます！ スパも素敵。優雅な気分を味わえました♡

かなり使い込んだタオル。バスタオルは真っ白がいい。。

スタッフの対応がとてもいいです。

ありません。

今回の宿泊で2回目になります。 なんと言ってもローケーション！！タンブリガン通りに面したところにありますが、建物自体は奥まったところにありますので、騒音に悩まさせられる事はありません。 タンブリガン通りに出れば、飲食店、コンビニ等々が近くにあり困ることはありません。 また、リピします。

静かで過ごし易い。 レストランやスーパーにも近く便利なロケーション。

特に無し

The staff are amazing, especially Sandy and Ayu who always go above. Great pool and location off main road on Sanur. Close to restaurants, warungs and shops.

It was in an amazing location and the staff were lovey

The location is excellent. It is located in the middle of Sanur, and it is very easy to get to the north and south ends via taxis; they are not expensive. It is a short walk to the beach path via a lane called Pantai Karang. The beds are very comfortable, the air conditioning & wifi are excellent. The staff were lovely & very helpful. So much is included, a water dispenser with hot & cold water in the kitchen area, mosquito coils for outside. plug-in ones for inside, and fish food if you are in a room with a pond. It is a lovely property.

Nothing

Lovely room, comfy beds, lovely pool ,

Shower in bath, very quiet

Not applicable

The location is central and close to many restaurants. Loved the pool and leafy surrounds. Rooms are big. Liked the free water dispenser. Beds are comfortable. Staff were always kind and attentive.

No blockouts curtains so hard to sleep in. Shower head needs repositioning more securely and on the wall up high. Water pressure can be non existent and hard to adjust heat/cold. External handrail had timber rot and is dangerous. I believe they are in the process of being replaced. Some problems roof water leakages.

Nothing

Everything, pool dirty/unusable, constant daily maintenance issues (water leaks, air con) had to continually whatsapp the front desk to rectify, no water for over 4 hours from 5pm. Moved to alternative accommodation after 4 of our 8 nights and was only offered compensation of half the price we paid which was not an acceptable offer for substandard accommodation. Room not as advertised. Very disappointed in response from "Resort" and Booking.com. Do not recommend this accommodation in Sanur. Management need to address drainage issues so pool can be used during rain.

Heel fijn appartement. Alles is er wat je nodig hebt. Goede prijs kwaliteitverhouding, mooi zwembad, restaurant aanwezig en heel vriendelijk personeel.

Tijdens ons verblijf van 5 dagen was er hevige regenval waardoor het water tot wel 20/30 cm stond bij het hotel. Hier kan het hotel zelf denk ik weinig aan doen. Na 2 dagen zakte het water en pompten ze het water weg. Daardoor moesten we 2 dagen lang door het water lopen om uit het hotel te komen. Verder hadden we die 2 dagen ook geen water in ons appartement. We konden wel douchen en naar de wc in een villa die niet verhuurd, maar dat deed wel af aan onze ervaring in het verblijf. Overigens had ons hele blok geen water en van een andere gast hoorde ik dat er ook al problemen waren met de druk op het water de dagen hiervoor.

The facility has a small kitchen with a good sized fridge between the bedroom and small loungeroom which is very handy. It's very central to heaps of good places to eat. Staff were fantastic.

We have stayed here before and the only gripes would be to replace the Bali style lounge (which looks pretty) but is very uncomfortable for 2 people to sit on and the glass doors to the bedroom probably needs a curtain. The kitchen draws will need to be updated soon.

Great value for money, in a fantastic location with many restaurants within walking distance. Fantastic coffee and food all within very close proximity. And an easy walk to the beach front. We loved the spaciousness of the apartment. And appreciated the washing machine. The air conditioning was great in both rooms. The facilities of the gym and pool were also good, both very clean. The pool is large and was never crowded, so perfect if you needed to so some laps, or just enjoy a swim. Room service was great value and efficient. We have booked another week as we loved our stay. And it suited our work from the apartment needs.

The only negative, which was not a deal breaker for us, was that there was no couch to sit on in our apartment. There was a dining table and chairs though. Also no proper shower, just a hand held nozzle in the bath - which is large and high. This would be an issue for anybody with mobility issues.

Great location. Walking distance to beach. Kind and friendly staff. Pool was nice to chill.

Perfect location. Very big room. Handy having kitchen to cook meals. Comfortable bed.

Cleanliness, there was a big dead cockroach on the floor. Still there after 5 days.

Good location walking distance to supermarkets shops restaurants,helpful staff and reception and management was very good

Did it have the beak fast

걸어서 해변까지 갈 수 있고 주변에 맛집과 마켓, 상점들이 많아 편리합니다. 숙소는 깨끗하고 주방시설 및 그릇 그리고 미네랄 정수기에 세탁기까지 구비되어 잘 이용했어요. 풀장도 크고 좋았고 직원들의 응대도 바로바로 이루어져서 좋았습니다. 스노클링을 위해 사누르항 쪽으로 이동시 거리가 가까워서 괜찮았어요.

룸서비스가 오전 11시부터 5시까지만 이용 가능한 점은 좀 아쉬웠어요. 스노클링 가는날 아침 일찍 식사를 해야 했는데 이용하지 못해서 숙소 앞 베이커리에서 해결했습니다.

レストランやスーパー、コンビニにも近くとても便利な立地。 施設も綺麗でスタッフの応対も良いです。

部屋のコンセントが少ない。 もう少し多いと良いと思います。

Rooms were one of the best, very bright just like the way I like. Fish pond in from it room was a bonus.

Toilet seat needs replacing.

ロケーションがよかった。スタッフが新設

施設が老朽化してしる箇所がある。

リビング、寝室、ダイニングが独立してあり、それぞれ広いです。洗面所に洗濯機があるのがありがたかったです。

Sayang Sanur Terrace House was my lovely home for two months. I loved so much the privacy in my own yard. Got even two of them, front and backyard. As a freelancer I travel with my work. Thank you so much for excellent wifi, which is private for every client in their room. Not like it has happened before, you are busy with your work and suddenly a neighbour pops in and switches the TV on, "uups" half of speed gone. Would like to thank everyone, who made my stay wonderful. My special thanks go to Sandita, who filled all my wishes, which came on my mind and those were quite many 😊 also huge thanks to people in reception, Arista, Ira and Daniel, you are doing great 😍 In my mind huge thanks go to fish as well, who entertained me a lot. We had serious talks 😉, when they refused the offered food and lot of fun moments as well. I'm not going to "blablabla" here about booking "how was the breakfast" as I did not have any, had wonderful opportunities to serve myself in my room.

Maybe you'll hire a better plumber in the future 😉

Location, spacious room

The pool was closed for 2.5 days out of our 3 night away. The pool and experience around it was a big part of making the booking. What's worse, the management didn't inform us or apologize or adjust for it. They only matter of factly reacted to it upon checkout when we mentioned it. Granted heavy rain is not in their control but taking care of the guests is. So if you are booking in rains-beware! Phone in the room was not working. Some mildew smell in the kitchen and cupboards.

Alles

Niets

Thoroughly enjoyed our stay at Sayang Sanur. All Staff we encountered from check-in, cleaning ,restaurant & gardeners were incredibly friendly & helpful. We loved the layout of the room & its kitchendtte & washing machine facilities. The huge pool was great to relax in after a long day. The Restaurant provides well priced breakfast , lunch choices. Fabulous position in the centre of Sanur with close proximity to many restaurants,warungs,bars & spas. Highly recommend & look forward to our next stay.

N/A

Very convenient location

Everything & everyone

Nothing

Great apartment with everything you need. Great location, beautiful pool couldn’t ask for more.

Sauber und geräumig

-

Breakfast average

Spa expensive

The location is great, with a short walk to the beach path via Jln Pantai Kurang. It is set back from the main road and is extremely quiet. Close to many eateries and a supermarket. The rooms are very comfortable, also the air-conditioning. The pool is spotlessly clean, and the grounds. The entrance to the ground floor terraces have a fish pond, and the fish food is supplied, also mosquito coils for inside and outside. It is a very well-run accommodation house.

Nothing major to complain about. I would like a walk-in shower due to my age and mobility issues, but it is a terrazzo bath with a wide ledge, it is easy to manage.

部屋が広くて清潔で快適だった、アメニティも充実していた。洗濯機があるのが良かった！ 収納も多く荷物が多かったので助かりました。ウォーターサーバーがお湯も水も出るのですごく良かった。プールも広くゆったりと過ごせました！

掃除は毎日してくれたのに、何故かタオルを毎日変えてくれなかった、プロントに言いに行くと変えてくれたが、毎日変えて欲しかった。

The location is good and the staff are lovely. The Terrace House apartment was clean and the double bed was comfortable.

Sadly I left early even though it meant no refund. The pool was murky and unswimmable and the shower was impossible for me (a 5’4” middle aged woman) to navigate. The cane furniture in lounge area is uncomfortable.

住宿點離街道非常近，路口就有24H超商，周邊也有很多餐廳選擇！ 設備齊全，有洗衣機、大冰箱、瓦斯爐、抽油煙機、全新微波爐、全新多功能果汁機， 櫥櫃內有完整刀叉、各式碗盤、各式玻璃杯與酒杯，多尺寸鍋具應有盡有！ 泳池很大，房間也很大，有客廳區，還有休憩區！ 非常適合長住！

可惜只訂到一個晚上，應該多住幾天！

Kebersihan, keramahan staf serta fasilitasnya bagus

Waktu check in nya terlalu sore (jam 15.00) dan check out nya terlalu cepat (jam 11 siang).

Perfect location, great staff, super roomy. Not sure why it has only 2 stars as it had facilities better than 4 stars hotels i stayed in Jakarta and Bandung previous week.

Great location and staff, thank you

Breakfast was good, albeit a bit slow to come out. Delicious indo breakfast and fruit / juice was very nice. Great air conditioning and overall nice place to stay. Staff very responsive.

From the living room the neighbors were a bit loud / easy to hear. Unfortunately, all of Sanur footpaths were being dug up which made walking on street difficult.

very convenient and close to shops and cafes

NIL

Het was een groot appartement en heel fijn dat er een wasmachine aanwezig was.

Het bed was slecht en het terras buiten was volledig begroeid met mos. Ook miste we 2 stoeltjes om buiten te kunnen zitten. Het appartement was op zich heel fijn, maar heeft wel onderhoud nodig.

The pool was fantastic. Staff were very friendly and helpful. Push bikes were available for hire. Location was good. Rooms were spacious and had a large fridge that actually froze ice in the freezer. There was a hot/cold water dispenser with a very large bottle of water included, this was great. Loved feeding our own fish in the front pond. There was a large patio out the back - we had a ground floor room

There was no water at times for the first couple days. So was not able to shower before dinner. The shower is over the bath which some people may find difficult to step into. There was a smell at times from the drain in the bathroom. Would have been nice to have some chairs on the back patio area, rather than having to carry out inside chairs for afternoon drinks. The beds were hard.

立地が最高。

滞在中3回に渡って水が出なくなる事態に遭遇した。いずれも解決までに約2時間かかり、スタッフの対応は非常に真摯で好感が持てたが、ホテルサービスの根幹に当たる水回りの不備は深刻な問題で根本的に解決されない限り次回の宿泊は無いと思う

A very spacious one-room apartment with a balcony overlooking the pool. The pool was large and perfect for a comfortable swim, and having a washing machine was a huge bonus. Everything we needed was provided, and the cleaning staff were excellent and attentive whenever required. Within easy walking distance to the beach, shops and restaurants.

We booked a twin share for two singles, but the beds were pushed together and couldn’t be separated. Fortunately, the wide and comfortable window seat in the lounge worked well as the second bed.

Location central in this part of Sanur, set back off the main road so quiet.

Stayed in Villa 1 last year and it was fantastic, however the Terrace room we stayed in this time was a let down. Bathroom door was extremely hard to open and close also the wardrobe door was near impossible to close fully. The shower was an over the bath style and this made it difficult to safely get into it, also the shower rose was a hand held type with no mount point to allow both hands to be free to wash yourself.

We loved how spacious the apartment was, with a separate bedroom, bathroom with bath and washing machine, kitchen, dining/lounge area. The view from the balcony to the pool area was lovely, as was the view at the rear of the unit overlooking frangipani and neighbouring rooftops. Staff were very friendly and accommodating. The pool was enormous and never felt crowded and the having the cafe at one end was very convenient for a snack or lunch whilst at the pool. We will certainly look forward to returning to this lovely resort.

Nothing

The staff are very helpful and friendly. Air conditioning in both rooms that was nice and cool. Large fridge is an asset. Best feature was that there is a washing machine. Location is fantastic 👌 Will be back next year.

The showers need to be wall mounted or provide a shower curtain. Restaurant has so much potential however will need to increase it's hours to include dinner and offer a greater variety of drinks, cocktails would be even better!

メイン通りから近い割には静か。近くに沢山コンビニがあるのでちょっとした物を買うのにも便利。ビーチ沿いではないですが、ビーチまで近い。

ありません。

Our beautiful clean rooms had everything we needed for the perfect stay. Kitchen, washing machine, balcony, huge bedroom and lounge room, bath tub, hot and cold filtered water on tap. The staff were absolutely exceptional especially Sandii who had the biggest smile and lovely calm and helpful way. The reception staff were super helpful with our early bag drop off, the pool was divine and the resort is central to everything. Close to the beach, restaurants and warungs and yet quiet and peaceful off the main street. Can’t recommend enough

Nothing. Absolutely perfect.

The resort and our apartment were so much better than we expected. A huge amount of space with separate living, sleeping and kitchen area with a balcony overlooking the pool (room 203)

The Cafe and bar close at 5pm. Would be nice if one could get a poolside cocktail in the evening, but maybe nobody would use it much.

the property was very exotic and spacious. The staff very friendly and helpful. The pool area was great.

Just a little funny shower over bath that didn't work well standing up, and bathroom needed better airing.

Underbar personal, främst Sandy och Ayu. Man känner sig som hemma här

Location

Shower over bath, no seats outside rooms

spaciouse room, quiet location.

middle of the alley to hotel, there were two dog claimed their teritorries and treatened passby people. reported to hotel security

Location, loved the quiet “down the lane” feel

The terraces need a total overhaul, have stayed in villa 4 twice & expecting terraces to be of same quality. Only 1 smoking area, so if you’re not a smoker and want to sit on the comfy lounges in the shade you’re right out of luck.

Swimming pool , size of the room and private outside areas. Location for cafes and restaurants.

Was great to have a full apartment and we loved the fish pond entry to our room

Nothing. Was lovely

This is affordable accommodation in a great location of Sanur. It is set back off the main street and was very peaceful during the day, and night. The staff were all very friendly and helpful. We liked that there was a washing machine in the Terrace House Apartment, and the apartment was very spacious. Th location was excellent because we could walk out the driveway and be in the middle of restaurants, cafes, shops and massage spas. It was only 10min walk to the beach, or to Icon Bali Mall. There is an on-site cafe so you can dine there for breakfast, lunch, sacks or drinks by the pool.

There wasn't much we didn't like about Sayang Sanur, it was perfect for out 10 day stay. The only recommendations I would put forward would be to have cushions on the pool side loungers, and for cafe staff to maybe go around to guests sitting at the pool and ask if they would like any food or drinks, every now and again. I think you would get a bit more business that way. But it's also easy enough to ask at the cafe for any food or drinks to have at the pool. A more powerful hairdryer in the apartment would be awesome and perhaps tea and coffee supplied for a day or two.

We spent two nights at Sayang Sanur and really enjoyed our stay. The property is set back from the main road, so it’s pleasantly quiet. The beach and a wide variety of restaurants, cafés, and shops are all within walking distance. The apartments are spacious and equipped with everything you might need. The pool and garden are very well maintained and perfect for relaxing. Depending on traffic, the airport is about 30 to 60 minutes away. You could easily stay here for a longer period if you're looking for a peaceful base. We would definitely come back.

-

Location and room size, pool was beautiful, amazing staff especially Sandi.

No overhead shower and pool chairs were extremely uncomfortable