Aqua Travel Lodge

Location was good and they had ground floor rooms available - which was important for me since I had a knee injury and couldnt go up the stairs. Price was really good too considering they also have breakfast. I loved the location, walking distance to tours, the ferry, restaurants, bars, cafes.

The hotel staff at the lobby were a bit noisy and I could hear them from our room on the ground floor. I wish they would gossip elsewhere because it does get annoying. Also I remember they had this weird policy where even small stains lets say from a little foundation they would point out and warn you that might cost you extra, so I was so paranoid about any stains on our sheets during our stay. Now that I remember this Ill downgrade my rating from a 9 to an 8. The hotel is also pretty dated/old, but for the price and location I really won't complain about that.

We had a nice stay at Aqua Travel Lodge. Nothing too fancy, but the room was clean, comfortable and had good aircon. The location is probably the best part since you're right in town and close to the boats, restaurants and shops. Loved having breakfast while looking out over the bay. Such a beautiful view to start the day!

Near to the beach and the town.

They charged us 700 php each person for the dirt in the towels, or that’s what they said, because we just used it after we had shower, a normal thing.

El servicio de este hotel es completamente inaceptable y rozó lo ridículo. Al llegar el primer día, nos exigieron un depósito abusivo de 6000 pesos filipinos "por si ocurría algo". Para colmo, al momento de hacer el check-out, se pusieron a revisar las sábanas mirándolas a trasluz por la ventana para buscar cualquier mínima mancha. Finalmente, nos cobraron 900 pesos filipinos de forma totalmente injustificada. El trato al cliente es vergonzoso y obsesivo. No lo recomiendo en absoluto.

Great location, great breakfast view, a couple more breakfast options would be great. eg. Fruit bowl, Toast, baked beans, poached eggs on toast.

Friendly staff, breakfast service was excellent.

Right location but be very careful with the hotel policy.

I believe the hotel or the staff are running some sort of scam. Be very careful!

They ripped me off! Stay away from those people

Perfect location in town proper, clean strong hot and cold water pressure

A bit noisy in the morning probably during check out...our room was near the frontdesk, maybe guest should observe proper silence.

staff all accommodating and good breakfast view

It is suitable for travelers looking for a basic and budget-friendly place to stay. Good for a basic stay, but there is room for improvement in cleanliness, guest service, and replenishment of essential amenities.

The lodge provided basic toiletries such as tissue, toothbrush, and soap upon check-in, but these were only supplied on the first day despite our 4-night stay. The Wi-Fi connection was generally okay and reliable enough for basic use. The room itself was decent; however, we encountered a cockroach in the room on both the first and second days of our stay, which affected our overall experience. This accommodation is acceptable if you only need a simple place to sleep while exploring El Nido. However, if you are looking for a more comfortable or excellent accommodation experience, this may not be the best option. The lodge could improve by ensuring better room cleanliness and having staff be more accommodating with guests' basic needs, such as replenishing toiletries and providing drinking water when needed.

The sea view from the balcony is spectacular

Centraal alles dichtbij

Verschonen handdoeken,ontbijt

Posto bellissimo.

Colazione buona, ma un po' scarsa e servizio molto lento.

De ligging van het hotel, daar is ook alles mee gezegd

Totaal niet gastvriendelijk, heel heet of ijskoud water (het verwarmingssysteem werkt niet naar behoren?), heel beknopt ontbijt, de airco stinkt en de volledige deposit van 4000 peso werd ingenomen naar aanleiding van een schaafwond op m’n knie waardoor er een klein bloedvlekje in het dekbed achterbleef

Bathrooms smell bad dog shit on ground out side front desk usless loud outside hotel never again

Close 2 boat trips

I was a bit concerned with the bad reviews on Google, but was pleasantly surprised. Bed was comfty, breakfast was okay (view is incredible from the restaurant), room was spacious. Location was super convenient, close where the tours go from and lots of good restaurants!

You’re definitely paying for the location! Floor was a little bit dirty/gritty in the room but they have disposable slippers so I just walked around in those when I was in the room. Fan in bathroom didn’t work and it had an unpleasant smell (fine if you leave the window open but make sure you shut the door to avoid mosquitos in the room). There’s no where to fill up your water bottle but you can buy bottles of water for 40 pesos at reception.

The view and location on the bay.

I only get 1 toilet roll foy the entire 6 day stay. House cleaning won't replace the toilet roll. I had to ask to get a hot weater kettle and cups as none were supplied in the room. Breakfast was provided but it is very ordinary. No butter or jam for the bread.

None

I am writing this review to report a very concerning experience at Aqua Travel Lodge. Our group of eight guests stayed at the hotel from April 2 to April 6, 2026, occupying four rooms. On the morning of checkout (around 07:30), three rooms were processed without issue. However, one room was suddenly held by the hotel due to an alleged “ink stain” found on the bedsheet during housekeeping inspection. We immediately denied causing any damage. Upon personally inspecting the bedsheet, the mark appeared to be a pink-colored stain, not ink. The explanation later provided by staff suggested it might be lipstick, which was inconsistent with our situation, as no such items were used or brought during the stay. To resolve the matter transparently, we offered to have all our luggage inspected under full video recording to verify that we did not possess any related items. The hotel refused this request and did not conduct any further investigation. Despite the lack of evidence, the hotel insisted on charging 1,700 PHP. Because of this delay: • Our pre-arranged transportation incurred a 500 PHP waiting penalty • We were forced to arrange alternative transport at a significantly higher cost (9,000 PHP vs. original 6,800 PHP) • Our schedule was severely disrupted, including a same-day flight We attempted to resolve the issue through the Tourist Police and the local Tourism Office, but no resolution was reached. The hotel continued to refuse inspection and maintained the charge without providing sufficient justification. We were later informed by the police that the hotel did not accept the outcome of the mediation by the Tourism Office and Tourist Police, and had escalated the matter further. Because of this, we made a deliberate effort to document the entire process (including photos and videos) to ensure that the facts of the incident are clearly preserved and can be fairly reviewed.

Goede airconditioning.

Karig en onverzorgd ontbijt.

Very clean and nice. I loved the location and the view from my window

Location is excellent but the trims on ground floor has mould in the bathrooms.

The rooms on lower floor has Mould in it which is a health hazard.

Breakfast was included on 3rd floor overlooking the beach

2,000 peso deposit which they find some way of saying you damaged something so they can keep it. My bed sheet had a stain and they charged me 3,700 pesos for. The internal kept cutting out all the time. And the electric popped off and one one day.

Staff were nice and served good meals.

Staying in Aqua Lodge is one of the most memorable experience that we had in El Nido. Despite the on going war in the middle east, 2 weeks before our arrival I asked to cancel the reservation, as my family won't be able to arrive, as the flight have all been cancelled, but Aqua Lodge didn't consider it at all, despite me providing the proof of all flights cancelation. Upon arrival they were surprised that it was only me and my partner arriving, despite letting them know multiple times prior, and on top of that they didn't even provide me the keys for all of the rooms that I've paid for. But kudos to front desk and the servers as they are very kind

Estaba bien ubicado.

Los servicios de traslado son un desastre, cambian los precios 5 días antes de tomar el servicio. El personal del hotel deja bastante que desear al igual que el desayuno. Por el precio de este hotel se pueden conseguir mejores opciones en El Nido.

My room was not ready on time, due to overstay of previous customers. Had to wait 6 hours until they vacate room

I only stayed 1 night although I was in El Nido 8 nights. My ferry got cancelled and picked this hotel because it is 100 meters from ferry. So sorry I didn't stay all the nights there. Great location. Great price. Comfortable. Such a scenic breakfast. Other days were at Lolo Oyong guest house, this was much better and cheaper.

Very good and nice

Nothing

Propre et personnel très accueillant

Assez bruyant, odeur pas très agréable dans la salle de bain

Very central plus had a fantastic guest balcony with a view of the bay.

There was nothing to dislike.

It’s very accessible to all restaurants in town proper. The staff are very accommodating and friendly.

Location

I ask 3 times the staff to make up my room And I never got it done I was there for 4 nights 5 days and not even once they clean the room. They just give you one towel and if you want a new one you have to take your towel to reception to swap it for a clean one a bit inconvenient tbh.

Horrible horrible if theres a far worse to say about the staff that would be it

Everything and everyone worse vacation

None

They gave us a hard time with every request to as little as hot water for coffee.. horrible experience

Location is fabulous, staff were very friendly and exceptionally helpful

The facilities were lacking, no fridge in the rooms, the supposed balcony i had with my sea view room was in fact a 4ft wide walkway from the lower stairs to the upper stairs.

Price and location

Room too small and look cheap, old towels and linen AC not cold. Wet bathroom

Mkt bra läge. Sköna sängar och fräscht badrum.

Friendly staff, good location good value for money

On check out we were charged 700 pesos for stained towel (yellow stain from mango - which was explained to staff) towel wasn't lost, wasn't torn apart was stained... for our 7 noght stay we didn't asked once for room cleaning, we didn't asked for towels change. All activities we took in elnido we took with hotel, we purchased there all our drinks. We also booked airport transfer with hotel. So we found this extra charge very upsetting. I will not argue if like I've mention towel will be lost or torn but stain which probably will easily disappear in first washing? In my opinion hotels should be prepared that towels can be found a bit dirty and i wish to all hoteliers only with a mango! I'm travelling all around the world and that's the first time when I found myself in situation like this. That's the only reason for my low score of Aqua Travel Lodge.

Muy buena relación calidad-precio. Desayuno súper rico y ubicación excepcional

Everything perfect!

Amazing view of the water. Laying in bed while I look outside, quite soothing. I was on the 4th floor. Water pressure is great in the bathroom. Hot and cold water is perfect. Maybe it would have been nice to have additional bed sheet? The staffs were amazing. Very kind, very accommodating. Breakfast while facing the ocean is a big wow factor as well.

No complains. It's not a 5 star hotel so I don't expect anything more than what they can give. Room cost is just right.

The breakfast was decent, and the beach view while eating was probably the best part of our stay. The location is fairly convenient, although it is at the very end of the main town area. Unfortunately, the issues we experienced completely overshadowed the few positives.

BEWARE!!!!! We booked an ocean view room here for our honeymoon and it turned into a complete nightmare. From day one (room 305), our toilet wouldn’t flush as soon as we checked in. Instead of starting our day, we had to wait for maintenance. That same night, the toilet broke AGAIN, and the shower was defective, the water was either freezing cold or scalding hot. Even after staff “fixed” it, we were left with lukewarm water and extremely low pressure. Day 2, we left our keys for repairs, came back, and the toilet was broken again. This repeated until our last day when we gave up. For our entire 3-day stay, we NEVER had a working toilet and were forced to use the lobby restroom, which was literally marked “OUT OF ORDER” lol. So we basically paid for an overpriced, plumbing-smelling storage room with a bed. After multiple follow-ups for compensation, they offered 300 PHP ($5 USD) per person, but it wasn’t even a refund. It was a discount toward booking a tour through them, meaning we’d have to give them MORE money. Insulting. We also couldn’t switch rooms because they were fully booked. When we pushed back, they offered only a 300 PHP refund for our tricycle ride to the airport. Then it got shady: we asked for a receipt/written confirmation and staff said the manager “won’t allow it.” They also refused to give the manager’s name or let us speak to them. The manager completely hid behind the front desk staff. Even laundry pricing was inconsistent: quoted 50 PHP/kg in the morning, then 100 PHP/kg later. If you value your trip and sanity, stay elsewhere. Imagine if something worse happened. This place shows exactly how they handle issues after they’ve taken your money. We wish we listened to the negative reviews. Sorry only goes so far.

Location is good especially if you want to be close to the ferry port. It's on the beach.

There are no towels in the room

The room was perfect with everything you need. The bed was extremely comfortable and everything was very clean. We had a lovely view of the sea and it was in a great location with restaurants all around and the beach so close! All the staff were very lovely and super helpful! Breakfast was included and very delicious!

Nothing I didn’t like about this place

Lage sehr gut. Personal sehr nett.

Bett hat sehr laut gequitscht. Bad sehr alt.

I think the property has sewage problem and we have to ask the staff to get rid of the smell upon going to the room. We had to open the window on the toilet or else it will accumulate smell throughout the room. The water in bathroom sink has very poor pressure. We barely cant wash out hands due to the water pressure. It wasn’t a pleasant stay.

It was near to the beach

Small room..

The staff is amazing and very helpful!

Close to the water

Sehr gute Lage

das auschecken. war nicht toll dort. geht nicht dahin. das einzige gute war das tragen des koffers

die WC Spülung ging nicht kein Warmwasser. Wir mussten sie zweimal rufen, um es zu reparieren. Insekten im Zimmer viele Insekten. der Boden war dreckig. Baustelle vor unserem Balkon. Viel Lärm wegen der Baustelle früh am Morgen definitiv kein Meerblick, sondern Baustelle. Schlechtes Frühstück mit wenig Auswahl. Nur Eistee zum Frühstück? Man musste für den Housekeeping den Schlüssel abgeben. WTF! trotz Schild an der Türe please make the Room kamen sie nicht. Uns wurde das nicht vorher erklärt. undichte Fenster. Trotz abgemachten Termin für Abholung vom Flughafen mussten wir über 40 Minuten auf das auf den Transfer warten. Das WC hat schlecht gerochen. Wasserschäden an der Wand. kaputter Glas Bilderrahmen über dem Bett mit herabfallenden Stücken!

..The fact that you responded to the review has made me reconsider the rating for your hotel. but the problems I expressed are real. Regarding the transportation service, you made money from this intermediation, we paid you, not the driver, when you make commitments, stick to them.

We were misled by the hotel regarding the transfer vehicle we paid for. From the first day, we clearly agreed on a van with comfortable individual seats, and the hotel received photos of the exact vehicle type. At the time of payment, it was confirmed that the transfer would be the same or at least similar. Instead, we were given a much smaller van, barely fitting five adult men with their luggage. As a result, my friends and I endured a 5-hour transfer in extremely uncomfortable and exhausting conditions. In addition to this, the hotel conditions were disappointing: The toilet seat was very old and extremely dirty The breakfast was very poor and honestly better not offered at all The glasses at breakfast looked greasy and not properly cleaned, which raised serious hygiene concerns Overall, this was not what we paid for, and the experience made us feel deceived and uncomfortable. I do not recommend this hotel.

The location and the view was superb

Cockroaches, lack of cups.

The ocean and mountain views, the friendly staff, the location

The bathroom smells of sewage, but I'm not sure the Lodge can do anything about it without major construction.

The location was great! near the docking area for the tours. It is near in restaurants. Their free breakfast was also great.

There a little off when it comes the transportation. No proper communication for the van at first PPS-EN but above all they were great.

the place from the hotel was super ,in the midle from every thing ,the braekfast and resting place as on 3th floor ,1 site directly on the baech /port loockong ,tthe other site direchtly in de nichtlife/shopping-bar street .braekast was litle but good

place only whit foot are motorcycle to go ,not whit car ,but i was whit motorcycle so ok

Right on the beach with breakfast served overlooking the bay, but in an area that is quiet enough.... .. But it's also right on top of where all the boats leave in the morning for the island and diving tours so perfect location. Rooms are ok, bed comfy and bathroom as you expect... Ac worked ok... Choice of breakfast

Was all ok for the money Would stay again

Läget nära stan

super Zimmer, sehr geräumig top Lage, ruhig aber sehr zentral

Frühstück war leider nicht sonderlich aufregend

המיקום היה טוב מאד

ארוחת בוקר מאד מאכזבת, נותנים חביתה עם שני פרוסות לחם זהו! מה זה.??? מים במקלחת, זרם דק מים קרים ופתאום חמים מאד, צריך להיזהר. חול שמגיע לכל מקום, אין שירות חדרים.! אין קומקום להכנת קפה! כל מה שאפשר לא לקבל בחדר, אז אין! כל דבר צריך לבקש. וגם זה עושים טובה.

Struttura vicino a tutto

Sono stato 4 notti e non mi hanno pulito la stanza neanche una volta

Vistas al mar.

They had a very nice breakfast and the staff was friendly.

We booked under because it said they were beachfront. Technically the eating area on the second floor goes over the street and on top of another building which make it beachfront but the lodging is not beachfront. The shower didn't have water so I had to call and get the water going but never got the hot water going for a shower. Wifi was spotty at best.

Localisation

Équipements en mauvais état, chambre du RDC humides, petit dej on a vu mieux aux Philippines

Cama, ar-condicionado, vista da varanda, café da manhã e atendimento.

Chuveiro sem água quente, toalhas manchadas e baratas no banheiro.

Läget är bra om man väljer hus där reception ligger.Liger central vid stranden ca 3 meter bort

Ingen Wifi trots att alla runt om hade och det erbjuds när man bokar.Ingen varm vatten men den som rann var inte så kallt. Värst var lukten från avlopp🥵 Trots att man vill ha städat hände inget,frukost det är bara namnet....Ingen kylskåp,hårtorkarr ur funktion.Ingen nattlampa vid sängen.

Hotel face à la mer Petit déjeuner sur le rooftop Personnel très sympathique

De ne pas avoir su que l hôtel est en travaux actuellement. D'être obligée de de demander tous les jours de rétablir la pression d'eau pour pouvoir se doucher. Un frigo serait le bienvenu

L'emplacement, face à la mer. Le petit déj servi sur le rooftop face à la mer. Personnel très sympa .

De ne pas avoir su que l hôtel est en travaux actuellement. D'être obligée de demander tous les jours de rétablir la pression d'eau pour pouvoir se doucher. Un frigo serait le bienvenu

Basic but tasty breakfast with choice of several dishes. Room was basic and in need of deep clean / renovation. Shower preasure was very low and hot water was hit or miss! Staff were excellent and always friendly and helpful

Booked and stayed in a Deluxe room for 2 nights. the Deluxe room appears to reflect the amazing views of the harbour not the room itself. It’s really a cheap and cheerful place close to everything. The room itself had some issues. First, there was no hot water in the shower. Well at least initially. When I asked reception they promptly checked it and advised that the hot water is solar powered. So no hot showers. Yet the next day it worked when it was cloudy and was checked after it worked even though a typhoon was around so really have no idea. Second, the air con and lights need the room key inserted and were only given one key so the room is hot when you come back. Third, the balcony sliding door did not lock properly so could be opened by jiggling a little, which was ok given we were on the fourth floor and you’d have to be Spider-Man to climb up from floor below or drop down from the roof to get in, noting this is offset with a room safe so relatively minor. Fourth, as you cannot flush paper after using toilets in the Phillipines it would have been nice if they emptied the bins each day. Fifth the bed was uncomfortable. Oh and I have no idea why there are small round holes in the ceiling above the bed and above the shower. I plugged them with toilet paper but it seem pretty weird

Excellent customer service

Don’t stay here