San Raphael Country Hotel vs Similar Hotels

Spacious, well-kept room, but pillows could be improved.

Some issues with bedding and noise disturbance from events.

Rooms are generally comfortable, but some issues were noted.

Many guests complained about the small room size and outdated facilities, affecting overall satisfaction.

Noted decline in cleanliness during the latter part of the stay.

Multiple mentions of cleanliness issues including dirty pool and cockroaches.

Guests appreciated the cleanliness, particularly in the rooms.

Several reviews mention issues with cleanliness, including a 'horrible smell' and 'quarto sujo', indicating that cleanliness was a concern.

Standard quality for this hotel tier.

Repeatedly praised for good location.

The hotel is well-located near the city center.

Multiple reviews highlight excellent location close to shopping and food options, making it a major plus.

Overall positive service experience, although a decline noted during the stay.

Most staff described as very polite and accommodating.

Service is highlighted as excellent by multiple guests.

Overall, service was noted as friendly, but there were instances of dissatisfaction with the check-in process, suggesting variability.

Food was highlighted as a major positive point during stay.

Breakfast was simple, but other food options have been rated positively.

Café da manhã was exceptionally good with a wide variety.

Feedback on food was mixed, with comments about breakfast lacking some options, affecting overall satisfaction.

Good amenities, but issues with pool temperature during winter months.

Generally good facilities but some need improvement (e.g., pool, shower).

Amenities are satisfactory but could be improved.

Some amenities like the breakfast and shower were mentioned positively, but the lack of basic items like towels affected the perception.

Cost-benefit perceived as low compared to other hotels.

Considered good value despite some areas needing improvement.

Guests feel the hotel offers great value for money.

Guests felt the price was high compared to the quality and amenities provided, leading to lower ratings in this category.