Lavender Hotel

I like the location because it is close to the metro public transport and shopping mall.

The lavender scent is perfect

Parking it's not for free

Room was very tired looking, bathroom had a lot of mold around the sink connecting it to the bench. Stains on the bedspread & a towl provided had dirt marks on it even though it was folded up. Beds were extremely hard. We had a lot of noise during the night, some traffic, but mostly inconsiderate guests having a party even though we overheard reception telling them it wasnt ok. Overnight stay only so we managed, but i wouldnt return. Even drop off/parking was a big problem.

Nice and quiet place, and the price is reasonable, i recommend it

The receptionist was very helping and always welcoming us staff is well mannered

Very Good

The only bad question is about the fact that almost all the night arrive the truck to collct the dust and stay closed to the hotel for 1 or 2 hours at 1pm or 2pm: a lot of rumours!

This hotel is accessible to all local facilities. Great for night out walk about and enjoy the night life. The hotel match the 3 star description. It's a bit old but clean and comfortable.

The rooms were fine but a bit dated. Bathroom and shower was good and clean. Breakfast looked ok but I didn't have time to eat.

乾淨舒適、離捷運站非常近，附近很多商店，餐廳，家樂福，甚至還有小夜市櫃檯親切，房間滿大的，還有落地窗，價格非常實惠，如果我再來杜拜一定會選擇這家飯店！

It is conveniet to the amenities

Very near the airport Very lively

My room was comfortable with a large double bed and clean bathroom. Very peaceful stay.

호텔위치나 주변 슈퍼가 있어서 편했지만, 시설이 낡고 너무 어두워서 불편합니다.

Personale molto gentile e disponibile

Very clean, staff were very polite and able to help us any time.

Very friendly staff, clean and quiet apartment with a walkable distance to metro station.

We stayed there for 11 nights. Every staff member was friendly and very helpful, it was a great experience staying there. I highly recommend this hotel.

Hotel médiocre pas plus de 1 * Cafard, climatiseur ne marche pas J'ai demander de me réveillé a 4h pour aller a l'aéroport, il m'ont réveillé a 5h15 J'ai trouvé un cafard dans la salle de bain j'ai signalé çà, mais ils n'ont meme allez nettoyer la salle se bain

Great!

Clean and excellent if you want to save money. The reception does not represent the state of the rooms, was pleasantly surprised. Very helpful check in and closed to several supermarkets and Burger King.

Good customer service but was definitely lacking as far as amenities. Rooms were not thoroughly cleaned- appeared that they were hardly ever dusted. The breakfast was always cold even though it was sitting in warmers, not a great selection for the "buffet" advertised and certainly didn't help that everything was always cold.

Nice size room, efficient staff. No complaints

Very bad smell and the under ground parking is very small !!

The staff was very friendly, and presentable. Service was very good.

As expected for an old an old building. It was in good condition, and renovated with up to date gadgets. Good breakfast for the small size qauntity that it is. I didn't like the TV channel selections. Swimming pool was not too small on the roof.

It was just okay. Nothing too fancy. The service also was average. It's budget friendly.

I liked the staff hospitality and cleanness. The hotel is also very quite.

I didn't like the fact that we had to be asking for body wash and shampoo almost everyday. Otherwise, everything was great.

Staff was friendly and helpful. Location was great.

I liked the clean room. I didn't like the fact that there was no shower curtain and the glass panel covered only half of the tub space.

My room trash bin has not been cleaned for three days !! They weee only aligning the beds and not more !! Rooms and toilet tissues and hand washing liquids have been finished , but did not been replaced with the new one.

Very nice hotel close to shopping malls and easy to get around

Average

Horrible, I arrived early 7:45AM and whether it’s tru or not he couldn’t find my reservation and waited for 45 minutes and only when I decided to call Hotels.com and I am on the phone he told me he found my reservation. Then he started to play time game he said the house keeping not come yet wait until 8:30 waited then checked every 30 minutes nothing and I saw him givin another Indian a room this place is total run by Indians I don’t who owns but very unprofessional. He asked please wait and asked me if I want to drink now time is 9:55 and I said yes off course a lady brought me a class of orange juice, finally I got my room 10:55. The room had bad odor and I asked the door man who was helping me my luggage offered Airfreshener. The rug in the room was too old and since I am staying only overnight because my next flight was early next morning I didn’t bother to ask another room. Then next morning when I was checking out the same guy who offered me the drink asked me to pay 16DRH about $5.00 for the juice I had yesterday morning and I said what? How I pay a drink I didn’t ask and a drink you offered and didn’t know how much it’s going to cost me? I refused to pay the he called the manager and we both told our story first the manager couldn’t make decision he looked at me and I repeated my strongest refusal finally after minutes back and forth and started to move my way out the manager decided to let me go. I travel a lot and I have never had such bad customer service.

We had a smooth checkin. Room wasclea and bedding fresh and comfortable. All staff wers attentive and helpful.

BEDBUGS! My stay was for 4 night but only spend 3 nights there because i found bedbugs in my bed full of blood. They been feasting on my blood and when i shown them they were not bothered like this was normal. They asked me if i wanted to stay in the same room or change room. I was shocked. I'm sorry but i wasn't going to stay other night and asked refund for last night but the refused. I checked out and when i come back i will be speaking with expedia.As a customer we deserve better.

It was a convenient stay. Hotel near to metro station and restaurants by 10 min walking. Cooperative staff.

Ms. Maya of FO is very accommodating. She granted our request to stay at higher floor and upgraded our room. It was worth staying in this hotel We are satisfied with the overall service, crews are all friendly Room was comfortable and clean

When we arrived no room was ready for us, however the hotel staff did not tell us that they just told us to have a seat while they processed our check in. After waiting for 20mins we asked what was happening and that was when we were told the room was not ready but wouldn’t be long. Another 45min waiting and we finally had a room. Room was fine but the hotel is tired and could use a renovation. Each day they would also only give us one towel for two people and we had to ring to request a second one each time.

EVERYTHING O.K, Except there is room for the Toilet could be clean & Teke care !!!

Great one night stay and hotel was in a great place not too far from downtown dubai. Staff was great as well.

Lovely hotel, thoroughly enjoyed my stay, the staff are so friendy

The hotel staff were very friendly and cooperative , but the room , no cold water in sink tap , shower head would not stay up on holder and only one bath towel on arrival . But overall very clean and comfortable .

The food was terrible and the parking garage was for bicycles not for cars.

Good three star hotel. Clean comfortable rooms with good air conditioning nice king bed and good tub/shower.

perfect ,exelent

Very spacious room with an extremely comfy bedding :) Tv,AC and wi-fi on. Lightning rather dimmed,therefore perfect if you wanna sleep. Interesting fact-there are tea/coffee sachets and little kettle but...no cup/mug/glass-I made a coffee frappe in the plastic bottle :) Bathroom with a tub,loved it! There's minibar but...empty :)

the room was very spacious and well appointed in contemporary style, like a 3 star hotel in western country. The hotel is walking distance from union metro station and al ghurair shopping mall.

I arrived at the hotel at 17:00 which three hours past their sit time for Check-in, even then they (hotel staff) did not have a room available for me to chick into. After a bit of whispering the reception staff member said to the concierge "room 703 is ready". I made my way to the room only two find two hotel workers doing something to the TV, they were as shocked to see guest arriving as I was seeing them, they quickly used a bath towel to dry the bathroom floor and left. Bed linen was not clean and looked scruffy. I expressed my concerns to the staff and they offered no help at all. I decided to check out at 22:15 and find somewhere else to stay the night.

It was wonderful and the staff are helpful. I would recommend this hotel to anyone,

My stay in Lavender Hotel is so nice that I stayed in my room for longer period of time than outside. Usually I come in hotel rooms very late and leave early the next day for touring but this time I took my time and linger in bed cos I feel comfy. Everthing is accessible: transport, malls, resto... The only thing I noticed was the towels that have seen better days. Mine has fringes at the edges already and I wonder how many guests it has serviced yet. I will definitely come back here when I visit Dubai sometime in the future. Thanks!

Was quick good one

Nice hotel with access to metro station..

Rooms need updating a bit, new carpets etc pool also needs a bit of tlc although it was closed for work on our last day for work.

The hotel is in a very good location. Near the Metro station and 2 malls. Staff was very friendly and willing to help on every need. The room was nice, great A/C, Wifi was good and the bed was comfortable. I would stay at this hotel again.

Not enough space in the breakfast room. Had to sit with strangers

The hotel was clean. near to shopping malls and restaurants

Friendy staff. Location close to Union Station. Nice neighbourhood.

The bathroom has lots of mold in the shower and the sink.

Not in the most happening area but was good for just an overnight stay. The water pressure in shower could've been better but everything was clean

The staff was professional, friendly and helpful. They went out of their way to help me. I would recemond couples, families to go stay there.

Good service. Close to lots of local shops, restaurants from all over the world, metro, fun land for small kids etc. Swimming pool is only open from 10 AM to 6 PM. Great value for money.

Very good placere

Big rooms.very good swimming pool

refurbished building. room with old furnitures. bathroom is new though. good free wifi speed. location is closed to shopping and restaurants. if you can get a room around $35, that's a good deal.

Good hotel,friendly staff, Quality Service

Very good hotel for the price. Very helpful staff. Buffet lunch nice and good value. Room could have more lighting.

Hotel staff, Front Desk, Concierge, Security and Bell Service were prompt and attentive for our requests and needs. Able to check in early and also to leave luggage with them upon departure - late flight allowed us to explore Dubai more.

Overall a good value hotel in a reasonable part of Dubai. Its close to the Creek and tube station. Hotel seems paranoid about customers leaving without paying and asks to retain your passport during your stay (bit odd considering they have your credit card details). Also room was only serviced after 2 days following my repeated requests to reception.

Over all pretty good hotel, close to the metro, free wifi, but you have to get the voucher from reception, breakfast was ok

Didn't really know where to stay in Dubai but thought the city centre in Deira would be a good shout. The hotel wasn't as big as I expected but it was great for food around and relatively close to tourist sites in the old city. Big plus for being super close to metro and 10 mins to airport.

I was pleased with this hotel, especially for the price. Both the bedroom and bathroom were spacious. Cleanliness was good. Just be sure to put the sign out for them to clean because I didn't the 1st night and they didn't come by until after 6pm; next day was fine. Check-in took a few minutes as it took her a bit to find the booking, but check-out was very quick. Wifi was a good speed--not the quickest I had in the area, but not slow either. About a 9-min. walk to the nearest metro stop, but plenty of restaurants and a mall in closer walking distance.

Had a good experience overall. The only downside was in the service, which was a little slow. Had to make several requests for tea making facilities before they arrived. However the staff were friendly. I Was disappointed in their visitors policy. Guests visiting you in your room was not allowed and if they did at a push it was limited to 1 hour. The breakfast was good compared to most other 3* hotels. Wifi was a bit annoying as you had to enter a new password in everyday. But all in all I would definitely recommend this hotel and use it again.