Aloft by Marriott Santa Clara

Location

Food. Train

The room were clean and bed were comfy

The parking fee since it was thru and app and it ended charging me for extra days

The customer service was terrible. I canceled my stay. I spoke with 3 different people that could not find my reservation. In the end I was still charged.

The customer service was terrible. I was told to contact the hotel directly for assistance. Phone hung up times.

Just stay one night everything was fine great location close to Levi’s everything great

Probably parking price 25 dls in LA is 15 an some hotels

Room view is good, interior is superb, toiletries are good quality.

Lack of parking space (need to pay online which makes it not very convenient), corridor is long, staff not very friendly.

I love the location. It was clean and it had a couple of extra activities you could do at the hotel like play pool

The rooms was pretty small for the price we paid, but other than that it was a really nice stay

Staff friendly clean

All good

Breakfast was excellent.

The elderly people next to us. They were very rude and ignorant.

Für den Hotelparkplatz muss man $15 pro Tag bezahlen !!!! Für den Hotelparkplatz!!! Unverschämt. Die Handtücher hatten einen unangenehmen Geruch und in einem zusammengelegten Handtuch waren lange, schwarze Haare. Eklig.

Muy cerca al estadio Levi’s

The proximity to the stadium and Great America was great.

We had 4 people but they only gave us 3 towels. And when we asked for more—3 towels again. The smoke detector flashed all night—really brightly. There are no microwaves in the rooms—which is a bummer, and the bathroom door was a sliding barn door that kept banging on the sink. No hand towel bar by the sink—I ended up using a hanger.

The staff was very nice and was able to let me check into my room early. The lobby had a lot of nice seating and places to lounge as well as outdoor seating. the World Cup games were on and it was a nice atmosphere.

Yemekleri, oda rahatligini

Not working ev charger

Bad

Clean, close to airport

Parking lot was small had to park offsite

Excelente, ubicación limpieza y comodidad

Bed was comfortable

Parking was not secure and outside yet had to be paid.

Location is good for access to surrounding companies and the Convention Center. The room itself is up to what I've come to expect from Aloft.

I have a restricted diet for health reasons so I did not get the breakfast as the items were "off the menu" for me. I ate in my room. I was told by the front-desk that the "shuttle" apparently only drops off and doesn't do a return trip ? How is that useful ? There is a button on the lightswitch panel marked "Press for Housekeeping", which apparently doesn't actually do anything but there is no signage or indication that you have to ask for it at the front-desk. I get that most hotels are not doing housekeeping everyday now, but that button needs to be covered or there needs to be signage. The outsourced parking is *horrible*. Rather than just pay at the desk, I had to sign up with the third-party parking services company they use and now have an account with them which I did not ask for and can't seem to get rid of. This particular property has some issues that need to be looked at and which I've not experienced at other Alofts.

Very clean, comfortable rooms.

Parking. Was not informed prior to booking or checking in that i would have to pay to park. Ended up paying the fee and still received a notice on my car the next morning.

Location and overall comfort

Nothing

The amenities

The staff needs to take a customer service course and they need more comfortable beds and pillows

The location was nice

The bathroom was not clean and there were ants in my room

Locations

The door of the room wouldn’t lock and the person at the front desk just was like what u want me to do!

The hotel was clean

The guy that checked us in could have been alot more friendly

There was a flashing light on the ceiling in our room that kept waking us up all night, I think it had to do with the fire alarm system. Trying to sleep in a pitch black room with a bright flashing light is next to impossible

Only grabbed coffee. The body wash and hair products (Dry Bar) excellent. Nice the place has a bar because nothing else is close but as usual with the Bay Area the price for a cocktail is steep LOL.

Kind of odd smell in hallways and rooms.

Nice

Nice

Comfy beds, block out shade, showers with strong water flow.

Pillows are too soft. Toilet need couple of flush to clear.

Really nice and clean! Makes me feel comfortable

The location, not in a busy area. It was nice and quiet besides the train coming and going.

The train when it comes during the day or early morning when I’m still asleep since they do make a loud noise by using their “choo choo horn”. Also, the walls are very thin, I can hear the person on the upper floor walking back and forth or when their using the bathroom and when someone is walking outside our hotel room.

It was close to Levi’s

No microwave

Clean comfy atmosphere bar all around very nice

No coffee available not much food available in or around the hotel

Very nice

Convenient

Clean and updated nice hotel with Excellent location is perfect for the game. It's about a 15 min walk without having to deal with all the traffic! The staff is amazing.

No complaints

It was located above the main road so the views were pleasant. The staff were friendly and accommodating.

You had to pay for parking but on an app and not conveniently through the room charges. The lobby did not offer enough seating for social groups/gatherings. In the evening They had a musician who still probably needs more lessons. He played poorly but loud so conversations were difficult. We were told he should stop at 9 pm but he kept going so ultimately we broke up our gathering.

the pool table.

i did not enjoy my stay. -check in was difficult, the man at the desk was not helpful. -i was charged but the front desk insisted my card declined even thought my bank statements showed different. -was told and advertised with breakfast included, but breakfast came with a price. around $11 per item. -no microwave, not clean, inconvenient

Clean

No microwave

Pay for parking

Very clean good parking and no loud noises

Price, refrigerator in the room a quiet AC unit and available snacks

Bathroom partition door was sliding open. Couldn’t keep it closed.

Modern decor, clean, lots of parking, nice bar, live music. Good vibes all around. Exceptional staff!Rooms were nicely equipped (everything in working order) A/C and temperature controls worked great!

I’m a positive person, so I didn’t notice any negative things. I’ve been to so-called great hotels in Las Vegas, Los Angeles, Mexico. Your Hotel is in the top tier. We had zero issues everything was great!

Good location to walk to Levi’s Stadium. Nice comfortable bed.

Could hear traffic, planes and the train which didn’t bother us but if staying perhaps ask for a quiter room.

Staff was friendly and helpful hotel was clean parking was ok we needed to park on the street still had to pay there aswel

Parking

It was great and convenient for the niners game.

Room was nice

交通方便，

早餐太差

Soft pillows, fridge in room, very clean, the staff was wonderful and friendly. Parking was a decent 15$/night.

There was a very bright flashing light on the smoke detector. But it wasn't a major issue.

Location and view

No good breakfast.

Rooms were spacious and clean

The train passing by too often

This hotel smelled so good the minute we walked in and throughout our stay. Its was clean! The room had good space. Fitness room was good. Bar area, seating, and pool table were a plus for us.

No microwave in our room Towels felt like sandpaper Bathroom door was a sliding door, not good for privacy when sharing with friends or relatives.

I like the quiet area.

The carpet was dirty.

The look.

Maintenance.

La limpieza

Good location, clean room

Breakfast was crap. What was available did not suffice. No creamer for coffee. Not enough food