Sana El Jardin Secreto

Me gustó mucho el lugar

Todo perfecto

El jardín súper bonito y Gaby súper atenta siempre ! Gracias :)

J'ai particulièrement apprécié le jardin qui est fabuleux.

The gardens

Restroom curtain was infested with green blade, furniture is wabble!

Bien

La tranquilidad y La Paz que se siente en el lugar es una cosa sorprendente

Me gustó todo

The peace and tranquility

Tutto !!!!

Un sitio precioso 😊

Everything was great, staff was very helpful, polite AND very accomodating.

The location! Was very tucked away from everything AND had to walk or travel a distance to get anywhere.

Excellent place!! The owner was very nice and friendly. Great customer service. I just loved it!

Can't speak to it

Unfortunately, I never got in and was left somewhat stranded. I arrived on a late flight after talking to the property about doing so the day before. When I arrived, I contacted the property manager by WhatsApp as they told me to do but no one answered the phone or the bell at the property. Had to find something at 4 am, fortunately had a good driver. I understand emergencies happen but I would have liked to have been contacted ahead of time if there was going to be an issue. It's probably a nice place for early check ins but probably not if you have a late flight.

No body was able to open the main door.

After multiple attempts to get in touch, they texted that someone would open, but we had already left.

I like the location. The privacy of the area is nice as well. Good secure gate for security of the hotel. Inside is nice with its secret garden.

Room was small compared to previous stay at this location and the bed was too high.

The place itself is heaven on earth. Beautiful grounds as every spot has details and harmony flow. The owner and employees truly care about their guests and are very attentive.

Some of the guests disrespect the rules of cleaning after using communal kitchen.

Had a quick stop here after a flight that arrived in the middle of the night. No problem checking in at 3 am or so. Contacted them on WhatsApp to let them know of the late arrival. It's about 20 min from the airport. Air conditioning works well.

Very nice, friendly staff

- the place itself (garden, pool area) was clean - enough space to hang out and relax in the garden - easy and safe access through electric gate - PayPal payment possible and owner herself easy and fast in communication - warm water all the time, shower with lots of space - kitchen was good equipped and free drinking water -location a bit out of the city but in quiet friendly neighborhood (still loud as right next to a highway)

- dorm had no comfort at all (tiny room for so many people, beds not solid at all, no curtains for privacy and nothing to store things, top bunks and every second one at the bottom with nothing to charge your phone, one of two fans broken) - bathroom okay (mosquito net not functional and tarantulas come in all the time) - WiFi never worked in the room or kitchen, just outside of one building - kitchen not clean and rotten things in fridge and cupboards - people working there near to never hear the door bell so you'll need internet to text them to get in

It was cozy. A shared kitchen isn't bad when you feel like you know everyone there even though you never met them before. I love the staff. Small store conveniences available very close by. Uber available to go anywhere you want. Very nice. I'm glad I visited this wonderful place

Nothing. Nothing. Nothing.

Is a real garden for a gateaway

I can’t really say anything wrong with this property

I loved the peacefulness in the garden. Different nooks that bring comfort and joy. Nature is all around, and everything just fits well with the other. The guests are friendly and interesting. We had a good time.

Nice secluded relax environment

The place is literally a beautiful garden. I love it.

The property is well kept. There is a very family feeling throughout the place.

The water in the shower can get scalding hot in seconds. Be careful

Quiet And clean.lots of gardens,friendly pepole

Rooms small,showers cold.fan noisey.

Beautiful little place. The people were super nice and helpful.

Nice vibe and good setup of the whole location.

As mentioned by others, bring some earplugs but I had those so it's OK. There's a big highway nearby.

I loved this place for it's atmosphere, nature and peace. Great thanks to Leo, a helpful and cheerful guy

quiet and peace !! all I needed , best staff , best neighbor, always clean and close to town

Peaceful and serenity. I went there exhausted, came back rested

Can't think of anything

I like the remote location. You feel you are away from the hustle.

N/A

Muy bien ambientado. Bello el lugar, mucha vegetación...

Este lugar es un paraíso..

Interesting place. We selected due to proximity to the airport in order to minimize driving immediately upon arrival after a 24-hour trip, but proximity is not particularly relevant in Santiago, so a nerve racking drive was still required. Even though a bit far from city center and Uber may not be too happy if you need a ride, this is a fine place to stay for a very inexpensive price.

I like how all the employee treated me. I also like the people in that neighborhood.

KEIN CHECK IN !!!! UNGLAUBLICH. 9 Anrufe aus dem Taxi.Keine Antwort, obwohl meine Ankunftszeit ziemlich genau vorher per Whatsapp angekündigt u.bestätigt(!!!). Dann endlich antwortete jd. am Tel. Trotzdem kam lange niemand das Tor zu öffnen für mein Taxi.Dauerhupen auch innen vor der Haustür. Eine junge Lady öffnete wieder nicht, sondern tel. Da platzte mir der Kragen.Ich cancelte. Mein Taxifahrer suchte für mich ein Hotel aus. Ich sandte von dort eine Beschwerde nebst Absage per Whatsapp. Man antwortete ohne sich zu entschuldigen, ja wollte sogar noch möglichst mich verantwortlich machen. Ich kann gern die Korrespondenz + den Taxifahrer als Zeugen benennen. Ich bin schon viel gereist: ganz Europa, halb Asien und Afrika, Nord-u.Südamerika. So eine Frechheit, so null Service ist mir noch nie begegnet. Übrigens spreche ich alltagstauglich Spanisch und lebe in diesem Land 19 Jahre. Schöner Garten...aber Service = 0. Achten Sie bitte darauf, daß keine Abbuchung erfolgt.

It was good I just didn't like how they asked me for extra money after I already paid online to stay there for 1 day. But the location was gated up and in a safe quiet area.

For the price what could i expected.although it is an old hotel it needs care uppn arrival one night a huge spider in the bathroom tjat did it for me could not sleep for the rest of my stay/ 1 ot 3 dsys mo hot water lotd of flies in eating area.there was a gentleman looks like he resides there was very rude while having a conversation with one of the staff walkd right thru without saying excuse in the morning you say good morning no acknowledgment very disappointed Noemi/Erick pleasantt

Nice place and very friendly

El personal y muy, muy amable y el hotel es comodo en las insyalaciones y en la distribucion; me encanto.

At the per night rate we werent expecting much, a roach motel at best. But to our delighted surprise we found an almost perfect hiding place. The winding garden path, beautiful and tranquil, and safe at any time of day or night. The ample kitchens for do it yourself meals or the optional meal service for basically the price of the ingredients. The multiple areas of relaxation with hammocks , rocking chairs and small tables, and the various dining areas with multiple seating for small parties or meetings. Unexpected at places with three times their rate. Yes we will and have recommended Sana, tu jardin secreto, and have made plans to return.

Great service and and have a good cook , don't need to go to restaurants

You feel at home once you walk in. Everything you need is just a drive away or delivery available and me and my guest utilized the nice fully equip kitchen. Car service and tour guide was very helpful. Took the biggest room which you can walk out to a beautiful view from large balcony while you lay back in a hammock or just sit as you take it all in. thank you to whole sana staff Sincerely Ronald

Good experience. Place far from city ideal for rest

I stayed here two nights. It was like living in a large farm house with all amenities