De Ranch
De Ranch, Jalan Raya Maribaya, Kayuambon 40391, West Java, Indonesia- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Mountain View Rooms with Balcony
Enjoy breathtaking views of Tangkuban Perahu Mountain from the comfort of your private balcony in our elegant rooms with modern interiors and flat-screen cable TV.
Recreational Activities and Facilities
Experience horseback riding, fishing trips, sauna sessions, and ping pong games during your stay. There's something for everyone to enjoy at Puteri Gunung Hotel.
Local Cuisine and Room Service
Indulge in a variety of local dishes at Tangkuban Perahu Brasserie or opt for the convenience of room service. A culinary experience awaits you at our 4-star hotel.
Book your stay at Puteri Gunung Hotel now to experience luxury and relaxation in the heart of Lembang.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
44 sqm
Garden View
In-room amenities
1 King Bed
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
2 Twin Beds
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
1 Double Bed OR 2 Twin Beds
322 sq feet
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
30 m2
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
39 sqm
In-room amenities
1 Double Bed OR 2 Twin Beds
387 sq feet
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
36 m2
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
39 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
34 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Ein sehr angenehmer Ort
Nichts
The grounds are nice. Nice garden and also the pool area is pleasant. The location is also good. The staff are also okay.
The hotel is run down and poorly maintained. Tiles are off the roof in places, the furniture chipped, the bathroom outdated and shabby. The linen and towels are not well washed (one towel was quite unclean). The property needs a renovation and they need new linen and a deep clean.
The environtmwnt is good. We got our room as a bungalow
Het is mooi opgezet in een parkje, maar echt vergane glorie, oud en gedateerd.
Niet schoon, oude en muffe handdoeken, schimmel aan het plafond, beestjes op de kamer.. Kamers zitten als huisjes op een park, maar de paden ernaartoe zijn af en toe beste glad, zeker na regen. Daarnaast is het wat afgelegen en gezien er amper trotoirs zijn kun je amper naar het centrum lopen voor eten of anders.
lokasi dekat dg ddstinasi
kebersihan kamar kurang
部屋が広く、くつろげる。朝食のビュッフェも種類が豊富で美味しい
シャワーの排水が詰まり洪水が発生する シャワートイレが残念
Lokasinya dan taman yang baik
Kebersihan sangat buruk dan Fasilitas di kamar yang buruk. Tidak terawat.
Friendly staf and enviroment!
Power point less
The staff was nice & friendly. The breakfast was great. The location is good, it's easy to find.
The facilities are old, the bed is old, the walls are dirty, I think it's time to update. The breakfast was slow to be refilled. Some of them were empty for quite awhile.
ترحيب حار من العاملين وخاصة موظف الاستقبال كبير السن كان محترم جدا
الغرف القديمة غير مناسبه لسكن لفترة طويله يومين فقط
Kleine häuschen mit ruhigen zimmer. Austattung reicht völlig. Restaurant pool anlage sehr vielfältig.
Kein SPA :(!!!
يقع المنتجع وسط الغابه والأشجار وبه مسطحات خضراء كبيرة وجميله و إدارة الفندق كانت متعاونه حيث طلبنا تغيير الغرفه لانه هناك مستأجرين بجانب غرفتنا مدرسة إعدادية في هناك صخب كثير من الأطفال ، والمكان هادئ ينفع للاستجمام والبعد عن الضوضاء.
غرف المنتجع قديمه جداجدا والأثاث قديم أرجو تجديده لكي يتماشى مع جمال الطبيعه المحيطة بالمنتجع ، وبالنسبه للنظافه متوسطة تحتاج لإهتمام أكثر.
كل شي ممتاز . ملاحظة الفندق بدون مكيفات لكن الجو بارد جدا مايحتاج و طلبت مروحة لوقت الظهر و العصر ووفروها . كنت ماخذة غرفة على الشارع لان الفندق كبيير جدا و الغرف داخلة داخل الحدايق قلت اريح عالشارع لكن الوضع كان ازعاج جدا جدا اصوات الدبابات و السيارات و الهاوس كيبنق شي مو طبيعي لان مافي مكيفات فالاصوات واضحة جدا لكن لمن كلمتهم بدلولي مباشرة الغرفة بجناح داخلي اكبر وبدون اضافة اي تكلفة
الفطور اغلبه اندونيسي .
Disappointed. Only the strategic location and the cold temperature are good.
Everything is old. Old buildings, old towels, old bedsheets. You should've changed them. This is awful for a 4 star hotel. Mediocre breakfast.
The staff was lovely and accommodating, breakfast nice options.
Got upgraded to a room, does not look like the pictures at all. Bathroom smelled weird and dust was thick. The sockets didn't work only one did but u had to angle it a certain way. Facilities were not complete.
Location
Beds are too small for the families
The location
Most of the staff are not able to speak English
The location is pretty good. The breakfast menu is great.
The hotel is old, they should change the facilities, at least upgrade some of them especially the beds. The restaurant for breakfast is too small.
The hotel was situated in a beautiful garden/ forrest. We especially enjoyed the flowers and butterflies and squirrel. The restaurant was really great and staff very helpful.
This place is so run down. It desperately needs a make over/ renovations. Our room was so humid all our things were smelly. We are used to humidity, but it was so bad mould was showing on the walls. This place cannot be recommended for people with respiratory illnesses. Another huge problem is the lack of cleaning. Our first room was so dirty I went to the reception to ask them to come clean. I felt very embarrassed, but couldn’t live with previous guests hair all over, toothpaste stains all over mirror, sink and table plus residue from soap, cream and God knows what. They gave us a free upgrade to a better room, which however still had some issues. The lobby, restaurant, public bathrooms desperately needs cleaning, not to mention the changing facilities at the pool. Just horrific.
We have been visiting this resort for 30 years. It was a very nice family hotel but unfortunately it is really run down.
Location
Breakfast. Not enough food.
Breakfast is good with various kind of food. Taste is ok. Location is ok. Closed with restaurant, traditional market and recreation area.
Nothing
The environment
The view
room is very spacious, bed super comfy, balcony with pine view hotel location, in the quiet area, but close to many attraction nearby, such as orchid forest, tangkuban perahu mountain many option for breakfast. For IDR 125.000, it's worth the money
door leaf in my room a bit unfit with door frame, I had to adjust every time closing it. Should be repaired. a bit dirty on stairs and hallway there is clothes left in the wardrobe, maybe from previous guest, the staff should check room well before next guest check in path to pine field seems unkept, so I made a u-turn but since I only stay 1 night, it's not big issue
Breakfast was ok but no one there from hotel to attend, very very few guests there in breakfast.
Rooms are very old, the door lock was horrible , manual type may be 50 years old
the location and the amenities were very amazing
the food were not really pleasant
Beautiful scenery and food amd service was good...
Cleanliness could be better...
Nice location and landscape
Staff need to be trained. Cleanliness and repair of the rooms need to be done.
Kamar Nyaman.. Pelayanan Bagus.. Breakfast Ok... View not bad.. Swimming pool Ok...
Kamar kotor dan pengap, bangunan sudah lama dan tidak seperti di foto, kecewa deh
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.13/10Kebersihan sangat buruk dan tidak terawat.
Service
8.6/10Friendly staff and efficient during check-in and room change.
Location
8.14/10Lokasi yang baik dan mudah dijangkau.
Room Quality
6.59/10Kamar dan fasilitas yang sudah tua, perlu pembaruan.
Amenities
7.12/10Fasilitas yang variasi namun tidak lengkap.
Value for Money
7.08/10Fair pricing for the location but cleanliness is a concern.
Food and Beverage
7.63/10Sarapan baik meskipun ada beberapa keterlambatan dalam pengisian.
Overall Experience
7.3/10Pengalaman yang baik meskipun ada beberapa masalah.