Hotel Nyack, a JdV by Hyatt Hotel

Room was spacious, staff were very friendly, decor was unique. The bar was great. Dog friendly. .

Price was steep for 1 night.

the room was not cleaned in the morning: I had to request the service for the following day!!!! Thre is alace for parties on the gorund floor. I was in 230... the music was such that my bed was vibrating!!! My room had a connecton door the room nextdoor (232); this door not beeing sound proof... I had the priviledge to hear he activities of the occupants next door (screaming, heating things.... for 45 minutes); I called the desl but no body answered. In other words I was deprived of sleep (I was coming from Europe with jetlag!!!) The staff is nice, not very professonal, but they do what they can. There is a lack of management capable to run the place smoothly! Please employ competent people, even if you need to pay them at a decent level.... WE, your customers, pay at a decent level, don't we?

see above

No to much this time

Fitting sheet in the bed it was flat come off all the time i set on . Dust in the bed frame and bathd floor it was no clean . I was to late at nithg wen i noties. Im clien t from this hotel for years. This ia the second time this happend . need atencion. I dont want to call at that time or change rooms i was there only for that nithg . Brestfast in the morning is not on point. Seating for 15 mint no body show up to take our order we leave with out breatfast . Waitresses it was. Pass by us she never ask us for a order. Very disappointed on that need to be at work early and she ia taking long time..i love you facilities . The rooms and the restorant food always been good . But this time it was rraly poor .

Loved everything. Very beautiful and friendly.

Nothing to complain about.

The cleanliness and style

Nothing

Hotel Nyack is a cute boutique hotel with a cool, relaxing vibe. The lobby is comfortable for chilling out with a glass of wine and a good book in between outings. Our room was clean and well stocked. This was our second stay while visiting family who live in town. The location was great as town was about a 4-5 minute drive. I'm sure we'll be back!

The $50 per night resort fee is annoying. Seriously, just raise the nightly rate a bit and build it in so I don't feel bamboozled when I check in.

Clean room, friendly staff, nice pool! The breakfast was really good.

The lunch/dinner menu was limited.

Stunning

I love the decor and how good is smelled the staff was very nice

I was very upset because people were complaint of noice coming through our room and the first time understood but the second time the room next door was bagging on the walls and me and my wife were whispering really need to do something about how thin the walls are there… it takes away the purpose of me getting a room cant even whisper really?

Clean facility. Room was newer

Wait staff in restaurant was extremely rude

It was ok, bed was pretty comfortable, and restaurant in the lobby was pretty good. Shower was clean.

The rooms had a bit of a damp kind of feel. Personally, the design of the room and the halls was too much, strange and not very welcoming- Adams family vibe.

Chambre très agréable

The modern retro design

Cleanliness and maintenance wasn’t great

Very nice

Everything is good

I liked how clean and how neat everything looked

the tv in our room was crooked and the fact the pool closed so early :(

I was informed my balcony room wasn’t available 8 minutes before check-in. They had given me a “junior suite” which wasn’t a suite at all… The windows were frosted glass I was not even able to see out the window (done intentionally to that side of the hotel because there’s a cemetery on that side window). Also waited 15 minutes to be seated at the restaurant where there was only one waiter .

The room was nice. The bed was very comfortable and when our air conditioner wasn't working right ( warm air and very loud), the engineer replaced it with a new unit on the first night. We were very impressed! The bar area and lounge was lovely.

The communication between staff was problematic when we made requests about housekeeping. The service in the restaurant was a bit frazzled. There was morning coffee that ran out in the lobby.

Good vibe

Pool deck was super small not well staffed and not very clean

beds were comfortable

photos are AI, the pool area was not as nice as the photos seemed. The walls are super thin and you can hear everything. The builidng was an old warehouse and you can def feel that. It was dark and industrial. a couple was smoking cigarettes near the entrance to the pool. The pool is too small for families but there were families in the pool which made it unusable. There weren't enough lounge chairs. breakfast was a banana or what looked like a homemade granola bar.

החדר מעוצב מהמם, היה נקי, נוף נחמד מהמרפסת. עצרנו ללילה אחד והיה נהדר.

Very nice room and there was a restaurant.

The bathroom could use more lighting.

Balcony was the best part, and bed was comfortable.

The decor was a fine line between eclectic trendy and sleazy. Also, the fire alarm going off for over an hour was unnerving.

The restaurant staff was very nice. In all areas, bar, breakfast, room service. The hotel decor was nice. The hotel at least refunded the destination fees after the issues we had during our stay, with the hotel.

Rude front desk staff, without cause. Our room was not cleaned well after the previous guest. The table was filthy and sticky and had not been cleaned at all. There was a fire alarm at 9:00pm and we had to be outside for almost an hour and still deal with the light and noise of the alarm in our room for another hour after we were let back in.

The staff was exceptional, the decor entertaining, the shower spacious, and we enjoyed breakfast there.

Nothing.

Reasonable price for a week night.

Very low staff ratio to customers. Coffee in lobby was empty by 7:30 AM. And a Kureg machine in room but had to buy the expensive water in room. Only 1 staff member taking care of customers in restaurant and making sure there was coffee and water in the lobby for guests.

The decor, the bed was extremely comfortable, room was spacious, and the temperature of the room was spot on.

the AC unit was a bit noisy

The restaurant and bar

The wall paper was awful looked like Rorschach test. I felt like I was at The Hotel California. Very depressing

Very clean, friendly stuff , good food

All good

room was very nice. restaurant good and accommodating. staff were great!

enjoyed it all

Overall, Hotel was good. Very clean and comfortable. Staff were very good.

Not much. Good parking, check was simple. Room was very good. It all worked well.

צוות נעים ומסביר פנים המקום נקי

Normally staff there was amazing I did encounter the hostess she was different from the hostess I’ve met in the past she was extremely rude and very demeaning I’ve never experienced that n all the years I’ve visited this establishment

Unfortunately there was a gathering in the room below me and it was so bad bc I had a flight in the morning and at 3 am up to a qtr to 5 they were dragging furniture it just mad no sense the constant banging and carrying on I thought the zoo was in town 🙄

The style of the motel

Parking

The property was fine and included covered parking but nothing special about it at all.

The staff was mostly disappointing and acted like the guest were a bother to deal with but what was most concerning was the noise in the room. There was a sweet 16 party happening in the ballroom and our room, on the second floor, was directly above the ballroom and we could hear the music as if it was playing loudly in our room. Management should avoid having guest stay in room directly above the ballroom if an event is happening.

I checked in and was assigned a room that had some man’s clothing still in it and the noise from other guests was out of control. I moved rooms for the second night I stayed thinking it would resolve the issues of cleanliness and noise. Unfortunately - The guest next to me was smoking cigarettes all night. I didn’t sleep either nights.

The ambiance. Loved the urban feel.

Nothing.

Nice decor, excellent bedding, linens and modern bathroom

N/a

Convenient and clean

We liked it

the aesthetics here are on point

the beds aren’t super comfortable

Staff was very friendly and helpful. Food was good. Very good coffee, convenient location, amenities were as promised.

The "river view" room was really a I-87 view room; very noisy, although that didn't bother me that much. The sound bleed from other rooms was noticeable, though, and in a hotel should not be an issue. A friend arranged a room-service plate for me that was not correct (had meat, I'm vegetarian) and not labeled.

Like the spacious room

Good

Good

Interesting building

The bar as always the bartender is always friendly and kind and offers a great experience the front desk as always courteous the manager on duty was patient and attending to my needs and the room As always was exceptional

The hostess for the restaurant was extremely rude. I’ve never dealt with that in the seven years I’ve been going to that hotel. I simply inquired about the portion of the desert because I’ve had it numerous times in the summer there and was given a very haute and judgmental attitude.So rather than argue, I asked for a secondary piece and was basically ignored she walked away from the podium back into the kitchen. Was there for several minutes, never came back so instead I went to the bar decided to return the dessert and instead just take a drink, the body shaming from the hostess was absolutely disgusting. Also the extreme noise well into and throughout the night slowly ceasing after 4:10am

The dinner very good 👌, all is good

Lovely, boutique-ish style hotel. Nice decor, comfortable bedding, roomy lobby for lounging. Good drinks at the bar. Close to downtown Nyack. Convenient, free parking.

The bath towels were disappointing. Why put super cheap towels in that nice bathroom?

the ambiance.

the staff was rude and never sent back my $100

Friendly staff, clean, cozy, delicious breakfast.

Rooms & facility were clean, beds were comfortable, air conditioning & heat worked well. The amenities were nice.

The lighting in our room was not sufficient. It was difficult to see comfortably even when all the lights in the room were on. Even the lighting in the bathroom was too dim to put on makeup. The air that flowed all day & night through the ductwork in our room on the 4th floor was very loud, even with ear plugs.

Staff and other guest very friendly

Should have a entertainment room comedian etc

Overall appearance of the hotel. Bed was very comfortable. The hotel was well maintained. Staff was friendly. There was no hairdryer in our room. When one was requested it was promptly delivered to the room.

No cup in bathroom or near coffee maker for water if we didn’t want to buy the Fugi water. There was no guide services and when “hotel info” was accessed on tv there was a “no info” message.

Room was maintained. Staff was attentive and friendly, and helpful when needed.

My air conditioning unit was extremely noisy and made it difficult to sleep consistently. The elevator wreaked of weed.

Breakfast was very good. Our waitress was exceptionally friendly and accommodating. Excellent we’ve done that before and everything was great.

It was just a little busy checking in and we had to wait for a while for our room and actually never got a text that our room was ready which was a little bit unexpected. I had to go in and check and I was told my room was ready, but never got a text.

Check-in, facility,

Hot water never showed up. We were charged 100$ at check in, even though we already have given them our credit card. It was supposed to be for incidentals, and we are waiting to get it back

Convenient location.

I stay here when I visit NY. This particular time, I wasn’t too pleased. There was an issue with the room door. So we were moved to a smaller room. I didn’t pay to be moved to a smaller room. I would have paid the difference to be moved to a bigger room. I didn’t get what I paid for. I like this hotel, but I am really disappointed with this stay. Another thing, the parking situation was horrible. Hotel guests had no parking spots because of social events that are in the hotel. Shouldn’t there be dedicated parking spots for hotel guests?? I had to wait close to an hour for a parking spot to free up. This really has to change.

I stay here often, as my Dad lives around the corner at an assisted living facility and I fly in from California to visit. The location is so convenient. Easy to get to Westchester, NJ, NYC.. near tons of shopping, etc. The restaurant is good and they have a nice pool and a gym.

They really need to put in an automatic door open at the front entrance. I know they have an ADA entrance around the side, but really should have it at the front too. I’m not handicapped, but it always bothers me to have to manage holding the door open while bringing in heavy suitcases. It would feel more professional, inclusive and welcoming if they installed an automatic door at the front entrance - that’s an investment they need to make. A minor thing is to have an overhead light in the room, rather than only lamps and pump hand soap instead of bar soap for hands - it gets messy since there’s no soap dish.

The bathtub

Nothing

Location, covered parking, ease of access

I did not like being charged $100 per night deposit. My money was temporarily stolen and will not be returned for 3 days from end of stay. Destination charge for coffee and tea in lobby. Fruit was bananas that for me were too ripe to enjoy and granola type cookies. Coffee ran out. $25 per night was excessive for what was offered.