Raya's Grand

It’s a great value proposition. comfortable accommodation and pretty good food at their restaurant.

Need to have a mechanism to switch off the LED display of the Aircon.. it’s making the room too bright in the night

Room was spacious.

Bathroom was not maintained . Room and bathroom had foul smell

Good location

Give free breakfast

Refresh items like toothpaste, toothbrush and soap , shampoo must improve

Excellent location, very clean and big rooms, tasty food

Nil

The rooms are spacious. The restaurant is good. Location is excellent. Value for money is good

Cleanliness especially of the floor can be better. It is a pain every time you stay there to fill all the details (name, address etc.) at the time of check in. In these times they should be able to pull out the details and keep it ready. The car park area near the entrance is very narrow. Two cars cannot park side by side and load or unload their luggage. This is an irritant

Comfort and location

Nothing as of now

Good location Clean Good service

Cleanliness

The location, spacious and clean rooms

Not very helpful to tourists

Spicyhas increased. Quality of good and hygiene need improvement

Restaurant cleanliness, service quality are poor

Accessibility

Central location, comfortable stay, good service, excellent food.

Nothing

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La proximité du centre ville et du petit restaurant attenant

Les salle de bains très vieilles

Good rooms

Restaurant must be bigger and service fast

Very clean. Located in the centre of the town. Easy to visit various temples

It is nicely done. Convenient location. Artistic Devore

except food everything was good.

Food

Good location and good facility

Facility needs a little more maintenance and parking needs a lot of improvement

very good

check out time should display in reception and please inform about check out time to Online booking customers. otherwise every thing Ok and very good, We stayed all the times in kumbakonam in Raya's group hotel only. with regards, S. Kadirvelan

Reception, staffs behavior, Parking facilities, Room size and comfort.

Actually I have booked through Booking.com also paid full amount, but once I arrived Receptionist asked me pay here, I have explained but they told payment should done here only, so I have paid second time same amount. Now some convocation going on to return my any one amount, this type is not to happen again.

The location of this hotel was excellent, the rooms were large, the AC cold, the water hot, and the water pressure phenomenal. The restaurant attached to the hotel was 10/10 in terms of taste, value, and freshness of the food. Even the North Indian fare was amazing which was a welcome surprise. We did try finding "other" restaurants to go to, but Kumbanonam is a bit of a dump overall with nothing else going for it except an oversupply of temples (which were all wonderful). I personally don't plan to visit Kumbakonam ever again but Raya's will be the place I stay and eat in if I'm forced to change my mind.

The folks at the reception were friendly, but the rest of the staff could smile a little more.

Great location

Bathroom needs to be upgraded , and there was ongoing renovation in the room right opposite to our room . It was quite dusty.

Location

Restaurant Second day only one water bottle provided

The room size was really big. Location was good Good vegetarian restaurant adjacent to the Hotel Good value for money Helpful reception staff

Nothing

Quality of food has to be improved.

Taste has to be improved

Service with smile, staff are very helpful. Good Administration and the Location

In the hotel restaurant wash room floors are very dirty

The very polite and helpful reception desk, the location of the hotel and the restaurant attached.

Not at all

Not to the standard

We had stayed there almost 4 night no cleaning or changing the towels and bed sheets etc

It's easy accessible location

Staff is not supportive and basic room facility is not there, like bath towels and bathroom items are by demand only they provided

Courteous service by all the staff. Good Clean room. Service folks were very helpful and easy to provide service. 👍

Good location

For the tariff, complementary breakfast can be provided, as is prevalent in most of the hotels.

Restaurant on site, AC and kettle in room. Nice sheets on the bed. Polite and helpful staff, on the whole. My room was noisy as near the kitchen. They were happy to change my room and helped me move. Parking

Couldn't get wifi on my uk phone. They tried to help, but couldn't. No problems at every other hotel.

Toilet was not properly pest controlled. There were always insects and flies in the toilet. Hot water was not coming several times. Cleanliness not adequate. I expected Raya's maintain good standard. Unfortunately the standard has degraded.

Rooms are good. Good staff.

Food is horrible. Terminate this contract Rice n spice. When we entered restaurant at 2 pm on 21st Jan, meals not available. After waiting for 20 minutes, they provided variety food like curd rice etc. Even during dinner, food was not upto mark. Horrible experience.

Duży pokój. Wygodne łóżka. Duża łazienka z wydzielonym prysznicem. Trzy duże butelki wody.

Excellent front office staff, very helpful. Excellent service

Brackish water in the toilet.

Coffee, Masala Dosa, Poori. In general, food was excellent

Nothing noteworthy

Exceptionally courteous .Never seen such helpful reception staff .

None

Well maintained

Nothing

Good

None

Fair

Restaurant had poor range of food and hygiene

Courteous staff good location.The bed to be refurbished & room service food to be more hot eg coffee in morning though sent by flask was warm but not hot.

Excellent location. Close to tank and temple. Cleanly maintained hotel and good for family stay. Restaurant too was good.

Nice and quiet.

Nothing specific

Location was outstanding. Room was big and convenient. Floor mat needs to be changed periodically.

Nothing specific.

Location,size of the room,a sense of divinity

Restaurant service is poor

Raya's brand apparently has 7 hotels in Kumbakonam. Raya's Grand we stayed is the luxury unit. It was. Our goal was to visit all the temples in Kumbakonam and surroundings. This was an excellent hotel to do this. This is right opposite to the Mahamaham tank, so it is very walkable to many temples including Sarangapani, Kumbeswaran, Someswaran, Kashi Viswanathan temples. Of course, all other temples around the area is accessible via tour operators. Hotel provides that too, we did not use it.

I had some challenge with currency exchange, for some reason local ATMs did not take my US card. Apparently, the Restaurant is a separate entity, so room service and payment are separate. This could be made transparent to the hotel guests. Otherwise, it was an excellent stay. One issue we had was hot water. It was a bit challenging, we managed it, but something hotel can fix for future guests.

Good one

Good. Hotel dtaff service was very friendly and homely.

Idealky BF could be made part of tariff. Morning coffee service was nit avsilable even at 6 30 am.

Very good stay.

Practically nothing except the positioning of TV set top box.

Location Staff Parking

Deodorant

I am deeply impressed with the Founder of Raya Group; he must be a big visionary to be able to build a hotel like this. There is nothing you can complain of... the food has great quality, it is served promptly, the help desk has umpteen staff, so any of them shows up moment you call 9; the rooms and the entire hotel is constantly cleaned and looks just spick and span, it has a feeling of divinity staying there. I just felt out of the world! They have a cafeteria in front of the Hotel, that food is also outstanding!

The bathroom must have an exhaust fan with some more modern attachments.

Good

Hood

Good location. Well laid out rooms and meets expectations

Reception staff need more training in handling customers. They are least helpful. Nor are they efficient in processing checkin or check out. Drive way is the worst. Going in and coming out is a challenge.

Location and the spacious clean room

Very good staffs, that is major asset. They behave very cooperative and helping attitude

Location, cleanliness and staff courtesy

The restaurant food quality needs to be improved

Great location, spacious rooms, central air conditioning, continuous central running hot water, toiletries and clean bathrooms attached to the rooms, basement parking, right opposite Kashi Vishwanath temple.

Restaurant is run by a 3rd party, food is average, bathroom in the lobby isn’t very clean