Hotel Don Ruben

Muy buen hotel a Muy buen precio

Everything

Friendly staff

Very poor lighting no towels had to ask for towels and i was told they were getting some from another room because they were short on towels they didn't have enough for everyone irons are broken lamp not working very poor lighting

Location and the rooms are very comfortable

Parking lot can get full, and you won't be able to park at the facility

Clean, good food, good location great service

Location was perfect for us

Staff was really nice and helpful

nice installations food was good

Elizabeth from the front desk was extreme friendly and explained all charges in detail

All other staff besides the employee mentioned above. specially the kitchen staff were rude and unprofessional. When it came to verifying total number of meals that were paid for breakfast, they just informed me that’s what they had noted instead of checking the system to confirm information.

Check-in speed was very reasonable, front desk personnel were always friendly and helpful. The hotel looks very clean and nicely kept. Room was big, comfortable beds, no issues with AC or bathroom. Ample parking. Breakfast was sooooo good, couple of dish options cooked and served buffet-style, very tasty, plus the typical cereals, toast, yogurt, fruit and drinks. All this at a price point that is just unbeatable. By far my new favorite place to stay in Chihuahua City.

A mini fridge in the room would've been perfect. No microwave either, the TV channel options are limited. All this would impact the room cost though. Some people might dislike the location but it is no more than 10 minutes away from the main tourist spots in the city.

1. Around three people of the personnel were courteous and friendly 2. The breakfast fruit and coffee was okay. Not always the main dishes 3.

1. The first room was not in good conditions 2. The air condition was very noisy 3. The telephone was broken. Not functioning 4. The WIFI did not work properly in that area of the hotel 5. The TV was not working properly. Most of the channel were not working 6. When we informed about these aspects, it looks like the people in charge did not like because when we request changing of the room, we were told that was not possible because we were already in the room... Next day when they check the room, reluctantly changed us to another room. But also have few problem like the sink in the bathroom was blocked (the water did not run) but we decide not to tell the because how they reacted to the previous room information... 7. This staying with them, water was very limited and not ice provide when need it. Previous stain were better. Probably they have new personnel and management...

For the price is not a bad place the beds are a little uncomfortable besides that is an excellent place staff is ready friendly nice and quiet, amazing breakfast and has ac

The beds are harder than expected that's my only complaint

The price is too cheap compare with the quality of the hotel

nice place

n/a

Cleanliness

When we visit Chihuahua this is where we stay

There's not alot of parking space

Es un hotel economico y no le pide mucho a los demas , la verdad es comodo , limpió y amplio .

Good! Anything beakses Ben in town ? I obey all MX laws. Lived here for 2 years..Ridiculous. Also.shame historic district dead

Es un buen Hotel para viajeros de negocios. Esperemos que pronto puedan tener desayunos completos, dado que por el Covid hay restricciones.

Good price. Very comfortable and clean

Very clean and well maintained facility for a very good price

Es un hotel pequeño, pero muy limpio y el desayuno esta muu rico

Breakfast was great. Beds are very good. Enjoyed our stay.

Todo bien, solo a la hora del desayuno el espacio siempre es insuficiente😖

Muy bonito y limpio. El desayuno tiene buen sabor.

Nice hotel, breakfast was late being served so had to leave before many items set out.

La calidad de la señal del internet es mala, todo lo demás muy buen hotel

LOS TRASLADOS OFRECE AL HOSPITAL, ESCASEAN LOS FINES DE SEMANA, HAY QUE RESERVALOS DESDE MUCHO ANTES Y EL RESTAURANTE TIENE HORARIOS ALGO RIGIDOS. EL LUGAR ES CÁLIDO, LIMPIO Y MUY COMODO.

The title says it all. Also, it's very close to the train station (El Chepe). They serve breakfast and there are several restaurants within close driving distance. Again, very friendly and helpful staff. I would gladly stay there again.

El intenet en las pantallas es muy buen detalle para poder utilizar aplicaciones stremming

Property was in a good location and staff was always available. I would suggest to work on the customer service.

Friendly staff, remodeled, good location to Bafar, breakfast is hot and tasty

Excelente servicio, buena ubicación, cómodas habitaciones

Excelente servicio y atención del personal. cómodas habitaciones.

La habitación era muy linda y con todo lo necesario, pero si era un poco pequeña.

This hotel is a real jewel in Chihuahua. We stayed on our way to Mazatlan and on our way back. The rooms are clean and the first room we were in had a beautiful glass shower. The breakfast buffet in the morning is totally worth the stay. It's like you're eating at a restaurant and not a hotel. Great food.

Muy bonito limpio, la comida muy rica

Muy buen hotel con nuevas instalaciones y muy limpio. La atención excelente

Hotel con mucha tranquilidad y fácil acceso, fuera de tanto tráfico

Todo fue perfecto, muy bien recibimiento, buen servicio, todo muy limpio. Excelentes personas laboran ahí. Un placer poder descansar ahí

La estancia fue muy buena, el único detalle fue que de principio no encontraron mi pago, incluso querían que pagara en efectivo, cuando ya había pagado con tarjeta en la reservación

Lo reserve de ultima hora. Nos recibieron muy bien. No tienen despachadores de hielo y el restaurante ya había cerrado, pero amablemente nos llevaron una bolsa del oxxo. El desayuno no es excepcional, pero cumple con su función.

You read the name of this hotel and you think, this place must be cheap. But I found it to be the opposite. It is a fairly new property that is well managed and well appointed. The rooms are in excellent condition and are equipped with a fridge. Room service is also available and affordable. We paid about $10 dollars for 2 main dishes and a soup. Breakfast is not so great but it’s a hot breakfast so it will fill you up and help your day get off to a good start. They also have free airport transportation which is a money saver given that it’s a 30 minute ride. Just make sure to call reception to reserve a time. To me this place is a hidden gem and offers the best value for the money of any hotel in Chihuahua and I have stayed in about 7 hotels there. I look forward to returning.

Excelente hotel. recomendable.camas confortables y muy limpio

Everything was fine

The rooms are very comfortable, especially for a family! Breakfast is good and included. The price is great for what you get. I appreciate having a hotel like this for the price. And the room service was exceptional.

I liked this hotel. It was nice. Had a good breakfast. Others said it was too far out of the way but I disagree with that.

This Hotel seems fairly new with nice clean rooms. I have stayed here twice and been happy specially the nice breakfast every morning. More parking would be nice but overall nice stay at this price range.

La ubicación no es la mejor, pero la habitación está muy bien. Excelente limpieza.

It was good for two days. Except that when I check in. The guy only activate the room key for 1 night instead of 2 nights :/

Estancia agradable continúen dando un buen servicion

Muy buen servicio y excelente la habitación

El hotel está bello. Su precio excelente. La ubicación no favorece, pero vale la pena.

The hotel is convenient for a couple days, they offer breakfast 7-10, offer wi-fi (not the best) the room is big and comfortable, huge and nice bathroom. And only 1 bottle of water if you want more you have to pay. The location is convenient for go out from the city driving south .

Realmente un excelente hotel, quizá la distancia del hotel al centro de la ciudad sea un problema, pero vale la pena porque tiene una excelente limpieza, comodidad y precio

tubimos un problema con la firmesa de los colchones ya que una persona con problemas de la columna no pudo descansare adecuadamente debido a lo flaciso de los mismos

This is a beautifully kept hotel with the most elegant elevator ever! We received a complimentary shuttle ride to a steak restaurant downtown. Their was a fascinating history of the area done in many bronze reliefs and a lovely pedestrian downtown area. Very good hot buffet breakfast included. Convenient to bus station. Only drawback no room safe.

En la noche pasaba el personal del hotel abrir las habitaciones... lo cual nos provocó miedo a que abrieran nuestra habitación. Quizá lo hacían por seguridad pero como recomendación que no sea tan altas horas de la noche.

I was looking for a place close to the El Chepe train station and the bus station. I chose this one because another reviewer had suggested it. It did not seem quite as close to either station as I had hoped, but the facilities were lovely - very clean and comfortable beds. We had to leave early in the morning and missed breakfast so I can't comment on that, but there was a nice dining area.

We stayed two nights at Hotel Don Ruben while traveling through Chihuahua and I've got to say we were very pleased. The rooms are very spacious, clean and well taken care of. The staff was super friendly and attentive, and their breakfast was on point! All in all an excellent stay, I would highly recommend it and I will definitely return in the future. P.s. it was close to shopping and only a few minutes drive to downtown. An excellent value for sure!

El hotel está bien pero la ubicación no muy buena. La señorita de recepción del turno de la tarde necesita entrenamiento ya van 2 veces que me hospedo en este hotel y las 2 veces el problema para el check in aun y cuando ya esta la reservacion pagada nunca encuentra nada y tiene que estar preguntando a otros compañeros por teléfono y se pierde mucho tiempo. Las habitaciones no tiene secadora de cabello ni tabla de planchar y obviamente no hay plancha . Ela estacionamiento muy pequeño y hasta un razón le dieron a mi auto en la última visita .

We wanted to find an inexpensive hotel near the Chepe train station to go to El Cobre de Canyon the next day at 5:00 am. Since there are no hotels across from the train station we decided on Hotel Don Ruben (about 10 minutes away). The staff is nice. Many employees speak English. The rooms are clean and quiet (with air conditioning). The manager checked in on us at the restaurant, The women who runs the small restaurant makes great tacos!

Super recomendado, excelente servicio, buen precio y buenas condiciones, muy limpio.

Esta confortable, la habitación buena, el desayuno excelente. Cumplió con las expectativas

Excelente

Hotel excelente, con excelente precio pero un poco mal hubicado en la ciudad

The room was very nice and the workers were very polite. The breakfast was a huge help to me and was very appreciated. I will stay here again.

Nice and comfy

new hotel, quiet, more than expected, very clean, very good breakfast

It was fabulouse, I enjoy been there and I would love to go back when ever I be around.

new Hotels, clean rooms, good room size