Sumatra Hotel e Centro de Convenções vs Similar Hotels

Some rooms were aging and had issues, such as weak air conditioning and old bathrooms.

Guests reported outdated furniture and issues with comfort in the rooms.

Concerns raised about old furnishings and the condition of some rooms needing repairs.

Some rooms are noted as needing updating, particularly furnishings.

There were issues with cleanliness in one of the rooms, and some guests reported it was not up to standard.

Multiple guests mentioned issues with cleanliness, particularly regarding bathrooms and linens.

Several reviews mention issues such as a dirty bathroom and lack of proper maintenance.

Generally clean but some reviews highlighted issues with old furniture and maintenance.

Location received praise from several reviews for being convenient and good.

Overall good feedback about the location being convenient and close to attractions.

Multiple reviews highlight excellent location as a major positive.

Excellent central location, highlighted positively in multiple reviews.

Guests noted that the reception staff were helpful and responded to issues promptly.

Positive mentions of staff cordiality and reception experiences, despite other issues.

Overall positive mentions of staff friendliness, although some issues with attentiveness during breakfast.

Consistently positive feedback about attentive and helpful staff.

The breakfast was described as excellent, with good variety.

Multiple reviews criticized the breakfast options and lack of inclusion in the rate.

Significant complaints about breakfast service and quality, impacting overall food perception.

Food quality, especially breakfast, received high praise across several reviews.

Guests appreciated the café and breakfast but noted the need for better facilities.

Amenities described as standard but not impressive; some facilities like the elevator were noted.

Positive mentions of facilities, but some guests noted deficiencies in maintenance.

Certain amenities like electric car charging are lacking; otherwise satisfactory.

Overall perceived value is fair considering the location and amenities offered.

Some guests felt the cost was reasonable for the services received, despite not having breakfast included.

Generally considered fair value, although some reviews mention the hotel appearing decrepit for the price.

Perceived as good value for the location and service, but some reviews noted high prices.