Paradise Inn and Suites

did not have breakfast

nothing it was all good

No regular coffee in our room, only decaf. Food at The Boss connected restaurant was not great, my cordon bleu was cold in the middle. The waitress did have another one cooked for me but I was already turned off. Drinks were very good.

Terrible customer service. Over booked hotel, friends were put into a smoking room when they booked a non-smoking room. Staff said they couldn’t do anything about it.

Good brealfast choices. well prepared.

There could be more modern plug ins for charging digital devices.

Breakfast was fantastic! Ready and ma were very nice and well appointed.

All good.

Friendly staff right from the time you check in. Nice rooms.

Good size room and a good value. Clean and comfortable.

Shower was weak.

Location was decent

Kids jumping and banging loudly above and they said nobody was above . Did not go and check it out to see if it was the other room . It was past 10 pm. Very noisey with thin walls . Washroom fan broken , so steams up quickly . Pillows are old and lumpy .

Hot tub was awesome

Na

The staff where very nice and the rooms where nice and clean

The hotel was clean and modern.

The pool was closed and the bed was a bit hard.

The accessible bathroom with the walk-in shower was very good. The bar is right in the right spot and it was easy for me to use. Also, I found the bed very comfortable.

It was pet friendly and their front desk staff Deanna was amazing.

Room service number didn’t work.

Location

The staff

Nothing

Location and the staff facility was noce and clean Complimentary cofee was nice in the lobby

Elevator to all floors easy access to restaurant

Too much wifi interference. Truck remote was interrupted. -25°c

The restaurant only opens a 7am, I had to be at work by 6am..

Facility was well maintained, customer service was excellent and helpful, rooms where nice , comfortable and clean

Na

Friendly staff and clean rooms.

Good deal on the breakfast voucher--only $5.50

Th service is great, wonderful front desk staff. Very accommodating and helpful.

As always, kind, friendly, accommodating staff…. Great place to stay! Best in town!

Staff were very friendly and helpful. Room was clean and quiet. Bed was very comfortable. Will stay again for sure!

Very clean and friendly staff

Staff very helpful and accommodating. Best place to stay in Valleyview!

The front desk workers were very friendly and welcoming. The hotel was super quiet and clean. They have Tim’s attached to the hotel and another restaurant with some good options for breakfast

Friendly staff!

Was good

.Property was clean, we were lucky to have a room close to the pool which was wonderful when travelling with teenagers. We had a great rest and were able to get back on the road early the next morning.

Tub fitting were not attached to the wall, creaky doors to rooms, ice maker on floor was continuously running with no ice.

Comfy room if a little small for a suite, full sized fridge and microwave would make this a good working hotel

A bit of a small room to be called a suite

Great experience staying here. Rooms felt comfortable and spacious and beds were comfortable. The lady at the front desk is amazing so nice and helpful! The pool is great and my kids loved it. The breakfast was good and great portions/ options for only $5, kids also ate free so that was nice!

Stay here every time I’m in Valleyview.

location

the room smelled and the hide a bed was broken and looked unmade. the hot tub was not very hot.

Clean and spacious

We arrived in town and decided to call it a day. Your hotel was very reasonably priced so we picked it. at arrival I was happy to see there was pool and hot tub, then found out there was a restaurant and bar which was a bonus. The lady at the front desk was super helpful and very friendly! The room and property were clean and nice. If I'm ever in your town again I will stay there

We had car trouble and the staff were very accommodating and gave us a late check-out to allow us time to get our car fixed.

I would have expected Breakfast to be included for the price.

Fantastic staff!!

Comfortable and convenient

The staff is very congenial and accommodating. We tried the pool facilities and they were clean and large enough for us to do aquafit exercises. $5 breakfasts also up to par.

It's hard to control the AC to a level of comfort despite having it set on low or auto fan. But generally, it was very livable.

Friendly staff.

Staff were accommodating.

Bad customer service . No accountability .

The rooms are spacious. The staff were amazing. Had a couple problems with the people outside the hotel but the staff and management took care of it right away. They were amazing.

The pool was great exercise for my 2 children who were couped up for hours in the car driving. It was just off the highway making it a good location to stop sleep and move on the next day. The man who checked us out was friendly even at 530 in the morning.

The bath tub leaked when I showered left us with a puddle in the bathroom and enterance. There were stains all over the room lamp shade and curtains. The women who checked us in was crabby and not friendly, she seemed ready to snap at my 8 year old who was over stimulated and has ADHD and wanted to press the bell. She snatched it away before she could and rolled her eyes at her. I felt uncomfortable having my children near her while i checked in.

good

Hands down one of the best hotels in the area!

The staff were wonderful think they should include breakfast

Great stay! The staff were amazing and the building was very clean. The pool and waterslide were unreal- will always be our stop now between cities- thank you!

Stay was good. Thanks for replacing the missing weights in the gym.

.

Staff was rude

Pool

Hot tub wasn't even bath tub warm Gave me a smoking room and I don't Smoke. It was awful Staff was so rude

The bathroom fan was so loud it was unusable (I'm an early riser and did not want to wake my wife, which that fan would certainly have done) When we went to use the coffee pot, we found a coffee bag still in it from the last time it had been used, and that bag had not been replaced on the tray. The staff were very good, but the room was not in acceptable condition and the previous cleaning had not been thorough.

We booked a non smoking room, I think just the first floor is non-smoking. As soon as you get to the elevators thats all you can smell is cigarette smoke, the hallways on the upper floors very strong smelling of cigarettes, the room wasnt as bad as the hallway, the room did smell strongly of cigarettes though. (smoking room). I think if your a smoker its a good place to stay, if not make sure you book the non smoking room cause, chancing it in a smokers room isnt gonna be worth it.

Great stay. We were there for a 80th/family reunion. It was nice to have the lobby to gather in in the evenings to play cards and chat

The pool was nice but lacked signage

Elevator panels falling off the walls, pool lacked signage and had hand towels for the towels for people to dry off with. They need a credit card even though it doesn’t state that on the actual website, and on booking it specifically says no credit card needed. I have stayed in a lot of hotels without having to use a credit card. To not have this stated on any accessible platform while booking a reservation then having a strict policy is ridiculous. People need to be made aware of this policy before they book. Staff member was slow and unkind on multiple occasions. Beds were very lumpy and rooms lamps and lights were not working and the ac was impossible to turn on.

I enjoyed my stay at this hotel

Nice location

N/A

Front office staff were very friendly. Breakfast didn’t open early enough, would had to leave for work at 6:30. Rooms were good. Not the newest place but acceptable.

Staff is friendly in the room is quite clean

Great sleep

Very nice. Clean and quiet. It was perfect

Nice stay! Good value

Best place in Valleyview

Good but could use some sprucing up outside.

Please refund the damage deposit. If refunded have been posted, than disregard.

Good room and good breakfast