Tamasa Service Apartment And Hotel vs Similar Hotels

Rooms vary: newly renovated service apartments are tastefully done and comfortable, some rooms are very spacious, but others are small or dated; AC noise/weakness and occasional water issues were reported.

Rooms were described as comfortable and well-furnished, with some comments on a few maintenance issues.

Rooms have mixed reviews with some cleanliness issues noted.

Generally acceptable but some hygiene issues reported: flies in the restaurant, occasional AC water on balconies and wet bathroom floors due to lack of shower screen — not consistently poor but notable negatives.

Several reviews noted cleanliness issues, including dirty bathrooms and lack of room cleaning.

Numerous complaints regarding cleanliness, including dirty rooms and shared facilities.

Mixed feedback — some guests praise the quiet, convenient club setting while others find the hotel far from key Phnom Penh attractions and note airport relocation caused confusion.

The location is considered decent for accessing cafes and the city, although some found it a bit far from main attractions.

Convenient location near main attractions and shops.

Staff are frequently described as friendly and helpful (several guests praise specific team members), though there are recurring reports of inattentive restaurant staff and occasional need to remind staff about requests.

The staff were frequently described as friendly and helpful, contributing positively to the overall experience.

Staff were consistently described as friendly and helpful.

Mixed impressions: some call the food excellent and breakfast acceptable, but there are complaints about restaurant staff rudeness, pricey menu items, and isolated hygiene incidents (flies).

Food quality received positive remarks, particularly for breakfast offerings.

Limited comments on food; not a focus of the reviews.

Strong amenities with a standout 25m pool and extensive sports facilities (tennis, table tennis, gym, billiards). Many guests highlight these as key positives.

Decent amenities noted, such as good WiFi and breakfast, but some guests desired more options.

Basic amenities provided but some facilities need improvement.

Overall seen as good value by multiple guests (explicit mentions of great prices and value), despite some feeling the restaurant menu is expensive.

Overall value for money was appreciated, especially considering included breakfast options.

Good value for the price, particularly for affordable options.