Château de Courcelles - Relais & Châteaux

Delightful team, delicious food and comfy beds

The ambience, setting, lovely bedroom (though bit small) and very attentive staff.

The service for dinner was poor. Our table was booked for 19:30 and we did not get to sit down until 20:15 and dinner was another 15-20 minutes. For a Michelin starred establisment this was not good.

Sehr schönes Hotel mit einem fantastischen Park. Das Haus verströmt den Hauch von Geschichte. Das Restaurant war hervorragend, der Service sehr gut. Wir sind mit unserem Hund gereist, was überhaupt kein Problem war. Der Eigentümer sagte, Hunde sind Familienmitglieder und sind jederzeit willkommen.

Een prachtig gelegen kasteel in een fraai park, met een zeer stijlvol interieur. Bovendien met een uitstekend restaurant.

Helaas heeft het kasteel geen lift

Nothing really

It was not well maintained

Alt var virkeligt dejligt

Men personalet var uprofessionelt, langsommeligt og alt var ukoordineret!

We have stayed at Château de Courcelles five or six times now and it remains one of our favourite stops on the journey south. We arrived in a torrential downpour and the welcome was exceptional. The gentleman helping us simply couldn’t do enough to get us, our luggage and our two dogs out of the car and into the hotel. Our usual Royal Suite was superb, with plenty of towels and excellent Molton Brown toiletries. The gardens and grounds are magnificent and particularly good when travelling with dogs. Breakfast served in our room was excellent and, throughout our stay, the staff were extremely friendly and professional.

Our one very strong recommendation would be to introduce a separate, lighter room-service menu for guests who, like us, are simply stopping for one night on their journey south. After a long day driving with two dogs, sometimes you really don’t want a full Michelin-starred restaurant meal. You just want to relax in your room and have something light and refreshing — a good salad, an omelette, a cheese or charcuterie plate, Croque Monsieur, club sandwich, house burger, or something similarly simple. At present the room-service offering is essentially based around the main restaurant dishes, which makes a simple supper unnecessarily expensive. There really should be a middle ground where two people can have a good quality, informal meal in their room. For a hotel that is such a natural and lovely stopping point on the journey through France, I think this would make a very significant difference.

Dat het een authentiek kasteel is... maar waar dringend wat opfriswerken nodig zijn...

Waar te beginnen... er is geen laadmogelijkheid voor een electrische wagen, de kamer rook duf, er was een ouderwetse fan ipv airco, het zwembad was niet verwarmd, er dreven meer vliegen en dode beesten in het zwembad dan dat er plek was om te zwemmen, we hebben verschillende keren wijn besteld aan het zwembad die nooit gekomen is, ... en dan denk ik het belangrijkste: het restaurant was absoluut niet Michelin-waardig... we dineren wekelijks in Michelin restaurants en hadden daarom ook deze plek gekozen om een stop in te plannen, maar dat was echt een tegenvaller... het personeel is niet voldoende opgeleid om de hospitality van een sterrenrestaurant te dragen, er was geen winepairing, maar bijna alle wijnen onder 100 euro per fles waren wel uitverkocht, ik heb 2 keer een vuil glas met lippenstift gekregen, er was een amuse waarvan ik absoluut niets begreep, een soort prakje van tomaat met oud brood, geen idee eigenlijk... de andere hapjes waren ok, maar ook niet speciaal... Het voorgerechtje van tomaat waren 5 gemarineerde kerstomaten met een shotje tomatenwater en een cracker met wat dotjes gel... tof voor een brasserie, maar smaaktechnisch veel te zwak om zo te serveren... het tussengerecht was langoustine met bisque en groenten... de langoustine en bisque waren top, maar daar kwamen dan knolgroenten bij die gemarineerd waren en de smaak van die bisque teniet deden... dan was er een surf en turf gerecht met kalfsvlees en rauwe tonijn en gevulde aubergine... het idee om een vitello tonato om te draaien was grappig, maar de uitvoering was een gerecht dat totaal geen samenhang had... dan kwam de kazenkar, niets op aan te merken, wel niets van brood, garnituur, gelei, noten... gewoon 3 of 4 kazen en dat was het, ook geen deftige uitleg bij de kazen behalve of het koe, schaap of geit was... dan een sorbet als predessert, beetje te jaren 90 voor mij... en dan een dessertje met kokos en ananas, in een Frans klassiek kasteel met schilderijen van wild tegen de muur. Raar!

Authenticity and kept to its period

Bed was bit tired with little support

The property is stunning beautiful but the service is very poor. They don’t even try which is sad because the property has so much potential. Staff needs training.

Service

Excellent breakfast and service

The property is beautiful, with amazing grounds, a lovely swimming area, and a relaxing outdoor seating area. The dining room is stunning and adds to the overall atmosphere. Most of the staff were lovely. Despite the language barrier, the majority of them went out of their way to help and make our stay enjoyable. Julie, in particular, was exceptional and deserves a special mention for her kindness and helpfulness and the lady who let me charge my vape.

The property felt very untidy. While the general grounds were well maintained, it was clear that there wasn't much attention to deep cleaning. There were cobwebs in several places, including inside the wardrobe, around the headboard, in the corners of the room, and around the sofas. There also seemed to be an issue with spiders. While I appreciate that the property's location makes this difficult to avoid completely, the lack of thorough cleaning appeared to make the problem worse. The dining service was incredibly slow. The meals were lovely, fresh, and well prepared, but the service let the experience down. On one occasion, our wine arrived at the end of the meal rather than at the beginning. The bread selection was also disappointing.

Le petit déjeuner. Le jardin et la piscine

Escalier et baignoire pas très propres.

Schloss, Garten, Restaurant, tolles Essen!

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Lovely authentic family owned chateau with lots of original features. Friendly staff and great food.

No air conditioning during the heat wave. Would not be an issue normally

הירוק מסביב החדר המיטה

שאין מיזוג אויר

J’ai passé un merveilleux séjour au sein du château. Tout était parfait, du personnel au restaurant : une expérience incroyable du début à la fin. J’ai déjà hâte de revenir très bientôt !

Fantastisch hotel met geweldig restaurant (1 Michelin ster)

Helaas geen airco, dus met 34 graden Celsius veel te warm, zowel de kamer als het restaurant.

The property requires renovation, the room decoration and furnishing was very dated The pool area was poor and not clean

We had a wonderful stay at Château de Sacy while celebrating our 15th wedding anniversary. The beautiful vineyard views, peaceful atmosphere, and excellent food made our experience truly special. A heartfelt thank you to the staff for their warm hospitality—we hope to return soon.

Posto meraviglioso, da favola, curato nei minimi dettagli. La nostra stanza era principesca e affacciata sui magnifici giardini. Posizione ideale per visitare i villaggi e le cantine della Champagne.

La colazione non è stata all’altezza delle aspettative, poca scelta e nulla di indimenticabile considerando il prezzo (32 Euro a persona) e la location. Il prezzo della camera per quanto magnifica è comunque molto alto.

Its location. One of the staff , Sarah , among the food staff was excellent.

It is in need of renovation and maintenance. The breakfast and the service was really disappointing. A buffet service would be an improvement. Lack of a Bistro level eating offer.

What an amazing place to disconnect from everything. The staff, the facilities and the nature around it, very exceptional. The restaurant, it is something we recommend. Amazing food :-)

If anything, the right side of our bed. It was not stable and it gave the felling we were falling. We told this to the receptionist after the first night. I guess/hope this will be solved soon.

Great Property with a very relaxed atmosphere and in a great position

Everything was good really.

Le soin la gentillesse des gens, la tension particulière à chaque détail et la table. Excellente

Dans le jardin, quelques éléments de décoration dans un rouge qui n’était pas de mon goût. Mais bien sûr ça se discute.

Breakfast superb and great location. We could not manage all the breakfast so we were given a take out bag of croissants which was very much appreciated. The staff were very friendly and helpful. The grounds are impeccable.

Room could have been prepared for night while we were having supper. Not a major complaint.

Spent two nights with my husband on the way to the Alps and on the way back. A unique place, beautifully and sympathetically renovated. Fabulous and spotlessly clean, comfortable rooms. Caring, competent and welcoming staff. The evening meal is expensive but a special experience.

we received a very warm and personal welcome the check-in was very fluent and the receptionist joined us to the room and carried our bag. we received a detailed show around of the room to point out all the interesting things the room was very spacious, I think we had a suite and was typically decorated to get an ancient chateau feeling. we had a very good night, very good mattress, which is of course very personal the Château de Courcelles has also a gastronomic restaurant, called La Table de Courcelles. We had a nice table in the orangerie although we would have loved to have a table in the chateau part of the restaurant to get the ancient feeling again. The cuisine was very good, high standard, and was upto our expectations for a 1* Michelin restaurant. As we always love the breakfast part of our hotel stay, we were looking forward to our breakfast experience. We were welcomed by the breakfast lady and shown to our table where everything was brought to our table. A magnificent rollaway was brought to us with their local viennoiserie (croissants, etc...) freshly baked. Unfortunately we had to leave as we only stayed one night, but we will definitely be back.

An excellent overnight stay in beautiful surroundings with excellent dinner. Staff couldn’t do more to make us feel at home.

Excellent !

Rien

Tout ,de la décoration du château , le château lui même, la chambre spacieuse ,le dîner du soir avec ce chef italien étoilé et le déjeuner,tout était top

Rien

Ein wunderschöner Park und ein Schloss wie eine Zeitkapsel mit stilvollen Räumen. Sehr aufmerksames und zuvorkommendes Personal. Das Frühstück war hervorragend – hochwertig und reichhaltig.

nichts zu sagen

L'emplacement est magnifique, avec un possibilité de grande ballade dans le jardin et les bois. Les chambres sont chaleureuses. L'endroit est idéal pour une retraite hors du temps. Et un petit plus, les chiens sont les bienvenus

Le pain n'était pas à la hauteur de tout le reste.

Top

Top

Top

Nulla

Nice property and dining area

Tired. Bedroom very small and basic. Food was nice but seriously overpriced v expectations.

ontbijt was wat minder omdat je toch liever een buffet hebt.

de bediening bij het ontbijt

Автентичність

Сніданок

architecture, grounds, ambiance just beautiful.

Everything was wonderful

O Château faz parte de uma categoria de qualidade de Relais & Châteaux que você percebe a excelência em cada detalhe. O restaurante superou as minhas expectativas, sendo um Michelin que é um diferencial enorme de estar logo dentro da hospedagem. Café da manhã excelente e você andando no Jardim é uma volta ao tempo da época da aristocracia e realeza.

Já sabíamos que não tinha elevador, conforme esperado em um castelo preservado, mas apenas pedir ajuda com suas malas que a recepção ajudará prontamente. O Château é um pouco distante da cidade, mas procure ir durante o dia que é uma excelente oportunidade de conhecer as paisagens de champagne e os vilarejos próximos.

The room was small, tired, dated and very cold. We booked the Michelin Star restaurant for our 40th anniversary dinner. What a disappointment. We booked the table for 7.30 and were taken through to a snug where we were offered drinks and menus. We were with another couple who were taken through to the dining room by a member of staff, We agreed on the tasting menu. Unfortunately there wasn’t a wine flight with the tasting menu but the sommelier said he would organise something. We had some appetisers and finished our drinks and waited for a member of staff to take us through to the dining room, and waited. At 8.30 I walked through to the dining area to find what was going on. We had waited so long we contemplated just going back to our room and calling it a night. The waiter explained he was waiting for us. No apology. That was the way they ran service. Why book a table for 7.30 if you were going to sit in a snug for an hour? I believe we had been forgotten. The food we had did not merit a star. Very acidic. Nice to look at, but really strange combinations. The next day on leaving we explained our issues and were met with indifference. It was explained we don’t like to rush people through and we like the customer to enjoy their drinks as they have a policy of not taking drinks through to the dining room. Again no apology. The Manager did not seem to understand that you only get one 40th wedding anniversary. We will definitely not be returning.

A beautiful hotel and grounds. Great service and an excellent restaurant.

Delightful but expensive.

Prefer self service.

Prefer self service.

The property has a unique charm and is beautiful. The restaurant offered a delightful dining experience, and the Michelin-starred service was truly exceptional.

While the location or amenities may be acceptable, cleanliness was a major issue during my stay. I found a blood stain on the pillow, hair on the bed sheets and in the shower, and noticeable mold in the bathroom. The property appears to be in need of both better cleaning practices and some maintenance. Improvements in these areas are definitely needed.

Le lieu les jardins l'accueil le restaurant le service

Le verre de Sancerre (excellent) à 16€ !!! La propreté médiocre (sous la desserte) du splendide salon avec cheminée après le bar

We love the place as a last highlight on our returns from Brittany or GB since nearly twenty years. The rooms in the Chateau are extraordinary in style and details, if you want to feel as prince and princess. In the Restaurant we learned a lot about Champagner - not only as an Aperitif but as a wonderful companion for a whole menu.

With our last stay, we feel these days are gone. The Chateau is still very beautiful and outstanding and I can and always would accept after so many years fading colors and materials in sitting areas and showers with hints of age, hadn't been the last experience. Remember, we love that place. What really disappointed us on our last stay was that the sommelier in charge in the Michelin grated Restaurant told us (and totally puzzled us) that, the from us chosen Blanc de noirs Brut Tradition de Julien Chopin has a dosage of 18 and is made of pinot noir and pinot meunier and so would fit our need of an dry Champagne. As only lovers of Champagne we still accept the superior knowledge of a sommelier in a Michelin Restaurant. So we did not revolt on the spot, but were puzzled. So puzzled to ask the internet when in bed and letting the management know in the next morning about the sommeliers fail. As "feedback" we got "Thank you for informing us and have a nice trip home". Even if one could claim "well, where is your problem, the champagne's taste was dry" we still feel uncomfortable and unrespected as again and again returning guests getting an evening "your problem, if you get puzzled about misinformations on details as Grapes and dosage by a sommelier". So I fear, we lost a place.

The grounds are wonderful - perfect for dog runs both on the lawns and in the forest. The room was generously proportioned and comfortable.

The breakfast was good, but the service was slow. The dinner was very good with, among other items, a marvelous chicken and beautiful cod with a raspberry sauce.

Lovely location

No air con very hot and lots of mosquitos

.

This was my third visit to the Chateau, and i really was hoping things might have improved given its new Michelin starred status! The charming hotel has bags of character, beautiful grounds, an abundance of staff whom speak a number of languages, are super attentive, and knowledgeable . A sensational sommelier. Amazing wine list. A menu that reads well, with great ethics regarding where the chef sources his ingredients. The greeting is very pleasant, and there is always a very sweet treat and a lovely welcoming note in the rooms. The beds are very comfortable.

Sadly the very expensive ,dated rooms are tired, and not as clean as they could be. If you are used to Michelin starred restaurants as i am , i would NOT advise going to Courcelles for this reason alone! The over priced ,mostly pretty food ,on the whole( but not entirely ) fails to deliver on flavour! Whilst you expect a little culinary magic and a few unusual combinations in a starred restaurant,there are dishes on the menu that are quite frankly a little unpleasant! The restaurant that "requires an elegant dress code" with an emphasis on sophisticated attire! really has no boundaries that are clear when dining ,surrounded by unpressed shirts, jeans and pumps! aside from the lack of sports gear, flip flips and shorts, no one seems to care! And as a result of so many irritations ,its the first time ive made my excuses and left a restaurant mid menu! yes really! Breakfast which was once a large buffet , where you could boil your own egg, graze on cold salmon, yogurts, and cheeses (that the previous evening you would have paid a sizeable surcharge for ), is now a pre plated and minuscule offering! leaving you googling the nearest fuel station! And finally to have them try and charge me 100 euros for a bottle of wine sold as 60 euros! Outrageous!

Le lieu, l’âme, le professionnalisme du personnel, Le confort des chambres, et enfin le restaurant à ne pas manquer. Bref merci pour ce séjour on a déjà hâte de revenir !

Tout

Rien à signaler

The whole experience was delightful and the staff were so well drilled

Nothing

The historical aura. The grounds were amazing.

Slight musty smell. Some of the outside was badly maintained - mainly the entrance doors. We ate at their Michelin starred restaurant. My wife is vegetarian and they had a veggie menu - which was really good. Unfortunately the main course was inedible. A huge pile of uncooked pasta with a tomato sauce. It was dreadful. So sent it back - no response from the kitchen. We eat at Michelin restaurants regularly - plus I owned a French restaurant. I must say that this was the worst dish I have ever tasted in my life Michelin restaurant.

Beautiful building in fabulous grounds.

The Michelin star restaurant was extremely disappointing - the staff were poor and the service was desperately bad. We were not made to feel welcome and would never go there again.

Beautiful and elegant. Great food and property. Helpful staff.

All was exceptional.

Beautiful setting

Very slow service …it seemed we were invisible in the restaurant ….arrived in the restaurant 7:30pm with only one other couple and left at 10:30pm last but one couple …as the restaurant filled up we were left looking at each other for 45mins after querying staff and having to ask reception if they could assist ….we were much looking forward to this and were so angry the whole evening was spoilt….staff did apologise and offered complimentary drinks but the damage was done ..the evening ruined for us. This poor service started on our arrival at the hotel about 5:30pm and proceeded to an empty outside lounge area to relax , unwind and have a glass of wine…quite quickly drinks were ordered ….we waited 15mins …no drinks …then the restaurant manager arrived and was surprised to find we were waiting for drinks so he disappeared to supposedly sort the delay out…so after 10mins the drinks arrived …so not a good start to our stay. On checking out requested a meeting to discuss the issue of the previous evening thinking someone in authority would be interested to look into our issue …however to our dismay instead of trying to put things and offer us some recompense we were met with ( you were offered complimentary drinks ) so that’s it .

Room and dinner excellent.

Breakfast was very ordinary considering how much it was. Such a shame they need to sort this

The building has the perfect “oldness” about it, to me this very, old & grand structure has the perfect maintenance program. Loved every section of this facility.

Small, boutique hotel in the countryside, 30 minutes from Rheims. The staff are superlative. The restaurant earned it’s star and the country setting is quiet and relaxing. If you want a quiet, calm base to explore the Champagne region, this is your place. Tres bon!

Historical nature of the property

The satnav took us on a long country road route to find it

A great restaurant and menu. Outstanding - keep up the great work. Thank you

I had an exceptional holiday. I spent 4 nights here, and enjoyed the restaurant every night. The staff is warm, friendly, professional, and well trained. The property is stunning. The chef and the restaurant make this a required food destination for those who want a memorable culinary experience. This has been one of the most delightful and enjoyable trips I have taken. I cannot say enough about the wonderful staff, who made me feel at home from the start.

The Chateau was breathtaking. The staff was warm, friendly, professional, and very well trained. The property was stunning, immaculate, and very tranquil. The chef, and the restaurant make this a required food destination for those wanting a memorable culinary experience. My experience was all I had hoped for, and more.

Excellent hotel with beautiful grounds and great food

I was expecting freshly squeezed orange juice at breakfast not fresh orange juice considering the cost of breakfast

We stopped at this hotel on the way home from the Alps. It was a tremendous find. Delightful well equipped and beautifully decorated bedroom. The hotel grounds are lovely and all the staff excellent. We had a superb dinner accompanied by lovely wine.

everything perfect 100% very very good

The whole trip should be planned around your dinner and champagne sampling at this beautiful property. Everything, especially the history, is fabulous, but the food elevates the experience to an out-of-body experience. The staff is incredible, and I really appreciated the tour and the appreciation for so much history at the chateau.

The chateau was excellent. The staff were superb, they helped us with anything and everything we needed in a very kind manner. The food at the restaurant is excellent. It may not have a Michelin star yet, but it is certainly on it's way to achieving one. The bed was absolutely wonderful for sleeping and the grounds were great for walking our dog.

About the only thing we would have liked better would have been a trash bin or two outside so that we could dispose of picking up after our dog. The staff were very nice about accepting our plastic bag of waste, but we really don't feel like they should have to do that.

Lovely in all respects! Amazing restaurant!

Beautiful and gorgeous setting

Bit of a noisy road nearby

the staff was the best and a beautiful chateau experience

Lovely historic chateau hotel . Friendly and efficient staff

The chateau is conveniently situated between Reims and Soissons so an ideal stopping point if travelling across France from east to west or vice versa. It is situated in a small historic village. The staff gave us a short tour of the chateau outlining its long history and walks around its grounds. Our room was full of character in keeping with the chateau and had all the facilities we needed. The food was excellent although somewhat expensive.

We didn't dislike anything.

We we delighted to experience an exceptional dinner at the Chateau. Hardly believable that the restaurant hasn’t been awarded a Michelin star. Treat yourself and dine here for a great meal at reasonable cost

Stunning property, fantastic room

The dining was quite formal and stuffy, really just old fashioned rather than a luxury experience. Prices were high and food was pleasant enough. Breakfast was table service only and quite awkward. Overall more Fawlty Towers than haute cuisine. Quite relieved we only stayed one night