InterContinental Wuhan by IHG

A very large conference hotel that is attached to the convention centre and Holiday inn. Giant grand lobby but they manage to make the check in process personable. Upgraded me as i’m a diamond ambassador member The suite is nice and large, with byredo toiletries. Also with balconies and views of the yantze river and the bridge Breakfast at the lobby was ok despite the size and crowds. Typical china buffet style Chinese restaurant Yue was ok, 4-5 five star service 9/10

Probably THE best hotel I’ve stayed in! Amazing. This place is staggering. The staff, while some struggle to speak English are very helpful and always attentive. No complaints at all. Efficient, well priced and very comfortable.

非常好的入住体验。入住接待，行政吧服务人员很赞，提前都安排好入住手续和房间。行政吧的餐饮很周到温馨，如有下次，定会再来，推荐。

Wuhan Intercontinental Hotel 19-21 November 2019 Arrived late in the afternoon and reception was efficient and good. The room, 1051, was as requested and a little better than the standard Intercontinental Hotels. It was fresh and well appointed, with a larger than average size. As per my booking it overlooked the Yangtze River, and well met Intercontinental expectations. The bathroom is lovely and has a full bath and a good size separate shower. Wifi worked well and is complimentary with our room. The TV is a good size, with several international channels. The hotel is bigger than most. It has several restaurants and a nice bar. During our stay it was very quiet. We had dinner in the Chinese Restaurant, and that was a nice experience. The restaurant was not busy, and it was lovely and peaceful. The service was very nice, and we selected local dishes, the food was lovely. The location is on the Yangtze River, and next to Wuhan’s International Exhibition Centre. There are no shops nearby, but a short taxi ride would reach some shopping areas. The Concierge, Aaron Xie, provides a very good service and makes a great concierge. Overall, a very nice experience and happy to stay here again. Thank you.

The hotel is housed just next to the expo center which means it is in a remote area. We arrived relatively late at close to 9 pm and I decided to look for some food. For a 5 stars hotel, it is unusual to only have 2 restaurants and I chose the Chinese one which I was turned away saying the chefs have left when the last seating time I was told is 9:30 pm. I went then to the international restaurant and was also turned away as they said they only serve buffet at night. I ended up with room service. Room is very spacious for the price we paid and this is the best part of the otherwise very “cold” hotel with long walkways.

Fantastic hotel with large spacious rooms. Balcony overlooking the river. Beautiful foyer and restaurants. Front desk arranged taxis for us very quickly. Huge meeting spaces in convention centre next door.

酒店離鬧區比較遠 但整體環境還算不錯

This hotel locate a bit far off city center, next door to exhibition center. Room set out good, nice and clean. no other restaurant nearby you can only eat in or take subway to downtown. Staffs are friendly. the entrance to hotel been blocked so i have to park down stairs and walk through a long way. The very bad experience is the executive lounge is not open to Spire Elite member. only for paid premiume member. This makes me wonder. with similar peice. I can stay in other hotel but enjoy lounge for free. Why am I going to stay here. no advantage at all. So, if you are IHG member. strongly recommand you NOT to stay this hotel. Big disappointment.

Unless you enjoy endless marble corridors full of nothing I suggest you avoid this depressing hotel. It’s cold, most of the staff haven’t got a clue what they’re doing (reception struggled to print me a piece of paper) and the food is hit and miss - a great buffet one night reduced to hardly anything the following night. The gym is the kind you’d expect in a 3 star hotel, there’s no pool, sauna or hot tub (just some strange empty baths in the changing room). At 23.20 in the lobby lounge bar, which is advertised as being open till midnight, my colleague and I asked for two more gin and tonics. After 10 minutes a man came with a teapot full of hot water and poured it on what was left of our drinks. Still no idea why. Then they told us it was closed. Will never stay here again

非常好，去武汉就应该住这家洲际酒店，早餐也非常好。

很棒的体验

bit far from metro station which is also dark and quiet even at the day time. Hotel staff not friendly and without smile. Staff at breakfast are lazy.

Intercontinental Wuhan Hotel stay 3 nights during one business trip, is amazing hotel placed in a very good área front to the river, inside the rooms is very big with very good desk to work inside, with excelent WI-FI conection. the cleanless is very good. The breakfast buffet is very big and extremely varied. the staff is ver nice. and at the end the price is very good, I strongly recomend for business or for relaxing

Stayed one night during a business trip. My room was upgraded to a river view with lounge access (after I requested as a platinum member at check-in). The room was unusually big with a small balcony. Staffs were all very nice and spoke English. The lounge was a bit simple with alcohols locked up after 8 pm. The hotel was connected to a conference center. But there were not many places to visit nearby. If you were a conference goer, with a family, and got a good price, this place would be a good value for you.

If you’re here for a convention or need to be this part of the city, between the airport and City Centre - with a subway - this is a great hotel. The rooms are modern and huge, the bathroom is huge and the view from the huge windows and balcony over the bridges (still more being built) and river traffic on the Yangtze River are stunning if somewhat marred by the constant haze of smog. Makes staying in this massive convention area - and attending interminable conventions - interesting! You may be the only ones for the big and extremely varied buffet breakfast or (somewhat repeated) buffet dinner or a la carte lunch. Until there’s a convention on and then it obviously has to gear up and it becomes a different place. Service in the Bar next to the cigar bar (that we didn’t try) was lovely and friendly and helped by the sweet resident Cuban couple singing live most nights. But what really made this special was the sublime and surreal experience of Oktoberfest (in September) in a marquee outside the hotel for a few nights with a proper German band (who had also prepared the odd Chinese hit), German sausages, ham hock plus a Chinese buffet complete with lacquered duck & pancakes chef. I believe Oktoberfest visits the hotel regularly. What more could you want to let your hair down in Wuhan!

Hotel was very nice and would recommend it especially if you are doing an event at the expo center. The gym was ok, but not great.

spent one night, had an upgrade on river view, very nice ! pool is small. Breakfast is good. wifi very good. Fit Interocntinental level. I forgot my power charger, they found it , but when i came back to pick it up it took 30min to find it back.. anyway service is ok!

A massive building (about 400 rooms) along Yangtse river but quite far away from city center and the airport Intercontinental Wuhan is a modern and comfortable business hotel. I spent one night there in April 2018 on business trip. My room was very large, clean and well appointed with an also very large bathroom. It had a small balcony with a view over Yangtse river which is not a common feature in such buildings. Lobby of impressive dimensions and modern facilities. However, I found service at breakfast quite disorganized - the table I was sitting at was given to other guests twice - and options relatively limited compared to other hotels of a similar category in China. Management should take a look at this. Nevertheless, if - as in my case - you have compelling reasons to stay in this part of the city there is no doubt that Intercontinental Wuhan is a good option.

Stunning hotel and facade; quite far from the airport (1 hour or so) and take a taxi card or book transfer because taxis do not necessarily want to go there or do not know where it is. I had an interesting experience of a detour by the taxi cab to fill gas late at night which was a bit unnerving. Stunning hotel facade; lovely breakfast buffet; and very luxurious. Only other issue I had was that the wifi was VERY slow in the hotel. Hotel is on the river and nice for a cruise but better for conferences and not very central; I heard there is a subway accessible with a golf cart

This is a swanky new hotel in Wuhan with large rooms, huge lobby and generally opulent designs. It's right next to a convention center, which makes it very convenient if you are attending a convention there. That should be the only reason why you should stay there as the location is terrible. It's far away from every where and there are no nearby shops you can walk around. Even taxi are scarce and DIDI drivers are not abundant here. The hotel has a decent large Cafe for breakfast and dinner (not lunch) as well as a Chinese restaurant with slow service. There is a nice cigar bar (which is why I booked it) but you can't bring your own cigars. Instead, you have to pay a huge premium for cigars which may be from dodgy sources. Given that they are selling fake Cohiba ashtray, lighters and whatnots, I wouldn't like to pay a high price for cigars which I don't know the source. So that's a damper and there are no other smoking bar or room in the whole hotel. So I actually had to go Westin Wuhan for my cigar. They have a nice cigar room which you can bring your own cigars. In summary, nice hotel but location and silly cigar bar policy is a downer.

Check in was a breeze and Manny went above and beyond to make sure I had everything I needed. Rooms are hot, but that's an overall issue in China and not unique to this hotel. My suggestion is to make turning off the thermostat in your room the very first thing you do. Even if you put it at 18 degrees it's useless as there's only heat available. The hotel does provide fans and air purifiers, which I appreciated. Otherwise the hotel was immaculately clean, comfortable and had the best breakfast spread of any Intercontinental I've been in China. Oh, and fellow parents - there is a ball pit and play area right next to the restaurant. Could be your only relaxing meal of the trip if you're toting around the young ones, so enjoy! On the location, it's a bit out of the way, but you can't fault the hotel for that. They don't exactly claim to be in the city centre...

This hotties somewhat out of the way with limited public transportation close by. It is also isolated with no nearby restaurants and nightlife. But if you have a reason to stay around here the hotel has spacious rooms and great facilities. The staff is friendly and helpful. I called in advance to schedule pickup at the airport. Vivian helped me communicate with the concierge. The car pick up worked out well. Room service was also prompt and food was good quality. Room is one of the best I have stayed in and upgrade to river view was a bonus. Breakfast is very affordable and worth adding to your stay. Breakfast options for the price are amazing. My two dinners at Han Cafe were well prepared and tasty. Service staff is also polite and prompt. The gym has a variety of equipment and there is a yoga room. Due to location, the hotel seems to have low occupancy but that works to your advantage.

My name is Eric Lin,during my stay with the Intercontinental Wuhan I would say that the Front Office team did a really good job during my stay. I had some problems with my VISA card that I had with me and couldn't pay the full amount when I was trying to be checked in at the front desk, (I requested myself to pay full amount when I am checking in ) and FO agent Raymond was very welling to help out with a positive attitude and always has this smile on his face, though he was not able to help me in the end but he told me that he would pass the information to his manager and not to be worried about it then passed me the keys to my room. The next day Guest Service Manager Abby contact me and helped me out with the problem until all the problem are fixed, I have to say Abby and her FO agent gave me a really strong impression how the staffs build up good image for IHG. So anyone of you who has seen my post can go to the them and im very sure they will be more than happy to help you with your problems, thanks.

Nice hotel!

I would probably give this hotel a 5 star review if it were located closer to the center of town. The rooms are very spacious and new, and there are many standard amenities. The river view is OK, would be nicer if Wuhan weren't so polluted. It was so empty during my 3-night visit that it felt post-apocalyptic. Good things: Fast and complete room service, large rooms, newness of entire hotel, fitness center is well equipped and brand new, huge fluffy towels everywhere, air conditioning doesn't blow over the bed and desiccate you. Also has irons, ironing boards, and coffee makers in the rooms, which is not always common in Asia. Good breakfast spread with a lot of local Wuhan food. There is a park along the river right in front. Less good things: Far away from everything. If you don't want to eat in the hotel restaurant, it's a half hour cab ride. Internet is slow and intermittent, like in most of China. Third floor restaurant is standard Chinese fare and only so-so. Would be nice if they had free weights over 14 kg in the fitness center. Odd things: No hard liquor in the minbar, and the hotel seems to be lacking a bar in general if you're not on the club level. Had to ask for a wine list in the restaurant; no cocktail list. Hints: Google maps shows you the location of the other IHG hotel, a Holiday Inn, up the river. Make sure you get the right address (Tripadvisor has the right one). Have the hotel arrange cabs, since they aren't lined up out front.

We booked a room with a Yangtze River view at the Wuhan Intercontinental for one night when we were passing through the city. A few days before our arrival, we received an email saying we had been upgraded to a Club room. (We had NOT requested an upgrade.) We had booked the hotel car to pick us up at the airport. When we arrived at the hotel, a man from Club Level met us at the car, took us past the regular reception desk on the first floor and up the elevator to the Club Level reception. We were checked in and issued room keys that also opened the door to the Club Level area and lounge, although our room was on a different floor. Shortly after getting into our room, we decided to go to the Club lounge for a snack. We used our key to access the lounge area and were looking at the selection of snacks when a lady from the Club Level reception approached us and said that we did not have lounge privileges. We were a bit baffled and asked: "Then, what was the 'upgrade,' since we got the room we originally booked?” We got a blank stare, then she said she would go ask the manager. (Just to fully set the scene, the Club lounge is very big, had lots of food and beverages, but only about four people were in the lounge. The hotel itself seemed fairly empty.) At this point, we fully expected the lady to come back and say it was all a misunderstanding on her part. Instead, she returned and said that the manager said that, since we were Intercontinental members and this was our first time at the property, he would let us use the Club lounge. The young lady with whom we interacted was very nice and very professional and even brought us a pop-up card as a gift. No negativity is aimed at her. The negativity is aimed at the manager and/or management who offered us an upgrade, tried to renege on the upgrade, then acted as though they were doing us a favor when they gave us the benefits of the upgrade. I have been upgraded to Club Level at different hotels in the past, and never have I been told that the upgrade did not include all benefits. A week before, we had spent several days at the Intercontinental in Hong Kong and the service was incredible. The team from Hong Kong needs to travel to Wuhan and give them some training. I must say that the hotel is beautiful with large rooms, and the rest of the employees at the hotel we kind and helpful. However, the room was hot, no matter how low we turned the air conditioner. And, the large balcony would have been nice, but there were no chairs, so no place to sit. The hotel is also not in a great location as far as being near to things to do. If my future travel brings me to Wuhan, I will not be staying at this hotel.

1.房價來說非常便宜 2.停車方便 3.早餐也滿好吃的 4.飯店很新設備也算是一流 5.服務人員也算是滿親切的

1.交通的話還是要開車來比較方便(不過這裡地大應該到哪都要坐車) 2.飯店非常新 3.以這樣的價格能有這樣的品質非常棒了 4.早餐還不錯 5.剛好運氣很好飯店給我們升等可以看到江景房 6.真的是值的住的一間好飯店 7.飯店是連鎖品牌有非常高的水準

1.地點不好找，尤其在晚上。 2.酒店員工很友善，服務很好。 3. 蘋果手機連不上酒店wifi 4. 酒店冷暖氣空調不會用。

Très bon hotel et restaurant.sep