InterContinental Xiamen by IHG vs Similar Hotels

Rooms were clean but there were mentions of limitations on room features.

Rooms described as spacious and generally acceptable, but issues reported (A/C not working initially) and a comment about needing renovation to match a 5* rating.

Standard quality for this hotel tier.

Room is very spacious and tidy, suitable for family travel.

Some reviews mention issues like smoke odors in the room.

Mixed reports: one reviewer said rooms were clean, but another reported floors never vacuumed for a week and cups/utensils not washed or replaced — overall cleanliness is below expectation.

Standard quality for this hotel tier.

Room is very spacious and tidy, suitable for family travel.

Well located for events but some found it far from the business district.

Repeatedly highlighted as a major plus: excellent location in front of a shopping center with many restaurants and adjacent to the convention center — very convenient.

Nice view.

Standard quality for this hotel tier.

Staff were reported as friendly and attentive, providing personal touches such as surprises for guests.

Consistently praised: staff described as very good, polite, helpful (receptionist and concierge), and lovely — strong service throughout reviews.

Staff was really good, especially Alex helped me a lot.

Standard quality for this hotel tier.

Buffet breakfast was described as excellent and well-liked by guests.

Breakfast repeatedly praised for high quality and variety, though a few guests wanted more western options and experienced occasional in-room tea/coffee replenishment issues.

Nice meal.

Breakfast is very average.

Buffet breakfast received high praise; some equipment went untested due to circumstances.

Some amenity shortcomings noted (A/C problem, limited western breakfast options); otherwise standard for the hotel tier.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Guests feel the hotel offers good value, especially with excellent breakfast.

Not explicitly discussed in reviews; inferred as slightly above average given strong location, breakfast quality and service.

Nice price.

Standard quality for this hotel tier.