8/10
Reviewed Apr 8, 2026Location
A bit dated , wifi was not working consistently
English
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About this hotel
Luxurious Accommodation with Family-Friendly Amenities
Outdoor Swimming Pool and Fitness Centre
Indulge in leisure and wellness at Tolip Family Club Borg El Arab with an inviting outdoor pool and a well-equipped fitness center to keep you active during your stay.
Delicious Dining Options and Kids' Club
Savor delectable meals at the on-site restaurant and keep your little ones entertained at the kids' club, ensuring a memorable family vacation for everyone.
Convenient Services and Multilingual Staff
Benefit from amenities like free WiFi, room service, and a concierge service, while the multilingual staff fluent in Arabic and English are ready to assist you round the clock.
Experience a blend of comfort and convenience at Tolip Family Club Borg El Arab. Book now for an unforgettable stay!
Important Information
Please note that the rate for the ‘Special Offer - Egyptians and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Children's playground
Sauna
Games room
Table tennis
Valet parking
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Board games/puzzles
Minimarket on site
Concierge service
Kid meals
Snack bar
Kids' outdoor play equipment
ATM/cash machine on site
Lockers
Pool with view
Indoor play area
Evening entertainment
Pool bar
Swimming pool toys
Kids' club
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Steam room
Fitness/spa locker rooms
Yoga classes
Fitness classes
Personal trainer
Fire extinguishers
Smoke alarms
Key access
24-hour security
Security alarm
Walking tours
Key card access
Broadcast Live sport events
Room Types
Junior Suite
Up to 2 guests45 m22 Twin bed (90-99 cm wide)
2 Twin Beds
484-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
45 m2
Pool View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningBathrobeDeskSlippersElectric kettleToilet paperBottle of waterShampooWheelchair accessibleFree newspaperDaily housekeeping
Family Room
Up to 4 guests55 m2Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
1 Double Bed and 2 Twin Beds
592-sq-foot room with pool views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking
Sleeps
Up to 4 guests
4 adults
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
Room details
55 m2
Pool View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningBathrobeDeskSlippersElectric kettleToilet paperBottle of waterShampooWheelchair accessibleFree newspaperDaily housekeeping
Deluxe Room
Up to 2 guests28 m22 Twin bed (90-99 cm wide)
2 Twin Beds
301-sq-foot room with pool views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
28 m2
Pool View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningBathrobeDeskSlippersElectric kettleToilet paperBottle of waterShampooWheelchair accessibleFree newspaperDaily housekeeping
King Suite With Pool View
Up to 2 guests45 m2Extra-large double bed (Super-king size) (181-210 cm wide)
This suite's standout feature is the pool with a view. This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. Boasting a terrace with garden views, this suite also offers Smartphone and a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 m2
Pool View, Garden View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningBathrobeToiletPrivate bathroomHeatingSlippersSatellite channelsElectric kettleMosquito netTumble dryerCleaning products
Deluxe Twin Room with Pool View
Up to 3 guests28 sqm2 Twin bed (90-130 cm wide)
Guests will have a special experience as the twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
Pool View, Garden View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningBathrobeToiletPrivate bathroomHeatingSlippersSatellite channelsElectric kettleMosquito netTumble dryerCleaning products
Family Room with Pool View
Up to 4 guests55 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Guests will have a special experience as the family room offers a pool with a view. The spacious family room provides air conditioning, Smartphone, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Sleeps
Up to 4 guests
4 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
55 sqm
Pool View, Garden View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningBathrobeToiletPrivate bathroomHeatingSlippersSatellite channelsElectric kettleMosquito netTumble dryerCleaning products
Junior Suite with Pool View
Up to 2 guests45 sqm2 Twin bed (90-130 cm wide)
This suite's standout feature is the pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and slippers. Featuring a terrace with garden views, this suite also offers Smartphone and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
45 sqm
Pool View, Garden View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningBathrobeToiletPrivate bathroomHeatingSlippersSatellite channelsElectric kettleMosquito netTumble dryerCleaning products
Suite with Pool View
Up to 2 guests60 sqmQueen bed (151-180 cm wide)
This suite features a pool with a view. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and bathrobes. The air-conditioned suite provides a flat-screen TV with satellite channels, Smartphone, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
60 sqm
Pool View, Garden View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningBathrobeToiletPrivate bathroomHeatingSlippersSatellite channelsElectric kettleMosquito netTumble dryerCleaning products
Hotel Policies
Parking
Free private parking is possible on site (reservation is not needed).
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. People 12 years old and over stay for US$10 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(204 total)
Provider-sourced guest reviews.
9/10
Reviewed Jan 19, 2026Very cooperative staff
Should change the breakfast menu on daily basis
8/10
Reviewed Jan 10, 2026Location Clean Reception
Air condition was not heating up. TV remote control was not working good
5/10
Reviewed Jan 1, 2026Location
Food - room - no Christmas decorations
1/10
Reviewed Oct 19, 2025Not clean and old hotel and the food is very bad and not fresh
4/10
Reviewed Aug 30, 2025Staff was ok but they rarely do anything to accommodate you , area is totally isolated and only one restaurant you can order from . No transportation at all . No one to help you carry your luggage or any of that nature
6/10
Reviewed Aug 25, 2025The room was big, comfortable, with a nice view on the pool and the stadium. The staff at the reception was helpful. They solved our Wifi issue and got us a Uber ride.
To begin with, the place is really difficult to reach. The access is situated along the Egyptian Air Stadium facility with only a little panel for indication. Even the local drivers got lost several times after exiting the highway. Given the location (Borg El Arab), it can be difficult to find Uber drivers. The breakfast was disappointing and the coffee particularly bad. It might be because of the low season but, during the day, the hotel was kind of sleeping. There doesn't seem to be even a food offer. We directly order a coffee at the reception. It seems to be common in Egypt but some people from the staff hardly speak English. It's unacceptable for a supposed 4 stars resort. For all these reasons, the hotel doesn't deserve a 4 stars rate from my point of view and the price-quality ratio is bad (85 $ a night).
1/10
Reviewed Aug 15, 2025فندق سيء والطعام سيء والحجره سيئه وكل شيء سيء للاسف
6/10
Reviewed Aug 9, 2025Corridors has not been conditioned.
3/10
Reviewed Jul 5, 2025The staff is very good and cooperative.
The pool was not operated, and the room was indicated as a two beds room and in fact it was a one king-bed room which is not what I wanted.
10/10
Reviewed Jun 27, 2025Muy cómoda
8/10
Reviewed May 24, 2025Very friendly stuff Value for money
7/10
Reviewed May 4, 2025Cheap price with acceptable cleanliness
Very Old Tv not smart
1/10
Reviewed May 3, 2025Poor finishing slipping bathroom tiles, poor furniture bad lighting.. limited breakfast variety.. staff were ok, but when you ask for coffee creamer, you have to pay for it as hotel policy.. you have to drink your coffee black per hotel policy.. paper cups and poor toxic plastic spoons !!
Nothing
9/10
Reviewed May 3, 2025good room view very calm stay
nothing
10/10
Reviewed May 2, 2025location, free car parking, breakfast.
not heated pool , no king bed
10/10
Reviewed Apr 25, 2025Great hotel always my first choice in this area
10/10
Reviewed Apr 13, 2025The rooms were tidy, the overall hotel was well organized
The location is a bit tricky to reach.
10/10
Reviewed Apr 4, 2025This place is so wonderful.. It is characterized by tranquility.. Although there are no views except for the swimming pool.. But the wonderful tranquility makes up for all of this. The staff is very nice.. Smiling.. They always try to provide the best
10/10
Reviewed Apr 4, 2025Great hotel
10/10
Reviewed Apr 3, 2025It's really close to my new work I will be staying there a lot , good hotel
1/10
Reviewed Oct 22, 2024No thing completely bad
8/10
Reviewed Oct 12, 2024The room view
The cleaning and the attitude of staff was not good when I ask for towels or room service to the room . Always lates and took while to even pick up the phone
4/10
Reviewed Oct 11, 2024The whole hotel is dirty Breakfast is limited and poor Room design does not follow simplist rules for comfort The room toilet is badly designed, enough to say that the hair drier is directly next to the door while the mirror and sink is on the other side The tub has a curtain that just send all the water to the floor AC unit is directly above the bed so you either freeze from direct AC or turn it off and live with your sweat
5/10
Reviewed Oct 2, 2024The location to where we needed to be was good. Breakfast was decent. Staff were polity and helpful.
The hotel bathrooms need maintenance and regular cleaning. The access via transport options like uber need improvement.
10/10
Reviewed Jul 25, 2024good
nothing
1/10
Reviewed Jul 15, 2024فندق زبالة
فندق معفن
6/10
Reviewed Jul 15, 2024its clean rooms
its location
1/10
Reviewed Jun 21, 2024Receptionist was rude and room view side pool view and upon commenting his feedback that you can cancel your reservation It seems that worst rooms selected for booking and best for others
6/10
Reviewed Jun 16, 2024Clean room
The reservation was Queen bed but when we saw the room it was two single bed so we ask the reception about the queen bed they told us there is no such thing and they don’t take with booking reservation name as queen bed even they didn’t accept to put the 2 beds together.
2/10
Reviewed Jun 13, 2024The pool
Old furniture, not professional, not clean .
8/10
Reviewed Apr 22, 2024The room was spacious with a balcony that offered a nice view. However, the breakfast was disappointing. A very nice and quiet place with very nice and helpful staff.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Cooperative staff
- •Comfortable rooms
Areas to consider
- •Not clean
- •Poor food quality
- •Difficult location
Cleanliness
5.18/10Specific sentiments highlight cleanliness issues and the hotel being old.
Service
8.65/10Staff was cooperative but did not do much to accommodate guests.
Location
6.19/10Isolated area, challenging access to the hotel.
Room Quality
8.14/10The room was big and comfortable, but some bookings weren't honored.
Amenities
6.17/10Pool not in operation and missing facilities.
Value for Money
5.13/10Bad quality-price ratio according to several reviews.
Food and Beverage
4.18/10Food was very bad and not fresh, breakfast was disappointing.
Overall Experience
9.15/10Experience had some positives but marred by notable negatives.