Carlos santana
Carlos santana, Calle Agustín Yáñez, 48904 Autlán de Navarro, JAL, Mexico- Statue
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Recreational Amenities: Dive into relaxation with our outdoor pool and fitness center.
Complimentary Services: Stay connected with free Wi-Fi and indulge in a daily full breakfast.
Convenience and Comfort: Enjoy features like a 24-hour front desk, event facilities, and Smart TVs in our air-conditioned rooms.
Make your stay extraordinary at Estancia Villa Real—a true mountain retreat near Alameda Park and more.Book now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Allowed
1 Queen Bed
Overlooking the garden
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Accessible bathtub
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
1 King Bed
Features a private furnished balcony
Layout - Separate living room
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking, pet friendly
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, single sofa bed, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
2 Queen Beds
Overlooking the garden
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
1 Queen Bed
Located on the top floor with garden views
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking, pet friendly
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
1 King Bed and 1 Queen Bed
Overlooking the garden
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking, pet friendly
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
1 King Bed
Furnished balcony with garden views
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking, pet friendly
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
Garden View
In-room amenities
1 King Bed and 1 Queen Bed
Features a private furnished balcony
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchen with microwave
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Queen Bed (150-160 cm wide)
In-room amenities
1 King Bed and 2 Queen Beds
Overlooking the garden
Layout - 2 bedrooms and living room
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchen with microwave and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, bathtub, free toiletries, and a hair dryer
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking, pet friendly
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
King bed (151-180 cm wide), 2 Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
2 Queen Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with satellite channels
Food & Drink - Kitchen with microwave
Sleep - Premium bedding and bed sheets
Bathroom - Free toiletries and towels
Practical - Phone, iron/ironing board (on request), and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 8
Pets cannot be left unattended
No elevators
Pets allowed
Pet max weight (per pet) in lb is 18
Professional property host/manager
Maximum number of pets per room 1
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Really enjoyed staying at this property. It was very beautiful clean staff was very friendly. They were very accommodating as well.
It is beautiful hotel. Highly recommend it.
My husband and I stayed here this past weekend and were pleasantly surprised. It was very charming and loved the they had breakfast which also turned out to be delicious. Highly recommend!
This hotel is a must if in or around Autlan.
Always stay here for the best hotel in Autlan gracias estancia
Es mi hotel favorito en mis visitas a Autlán, y con seguridad lo seguirá siendo, solo que en esta ocasión al momento del check in me solicitaron un depósito de 500 pesos o dejar una identificación, que nos devolverían al final de la estancia. Salvo esa nueva condición todo estuvo excelente.
Beautiful and convenient
The breakfast was very good, the staff were polite annd helpful and gave us umbrellas due to the weather, and the hotel is beautiful!
Nos tocó una habitación nueva y no tenía clóset, el colchón muy suave pero en general muy bien todo
Excelente servicio de atención al cliente, limpieza 10/10
El hotel más bonito de todo Autlán a un excelente precio, fue la mejor decisión que pude haber hecho
Excelente
Great looking property. We must have gotten the last room because it smelled like pee. Restroom was clean, room looked rundown overall. I recommend the hotel but upgrade your room.
Sólo en mi habitación por ser área nueva solo se puede tener Netflix, por lo demás recomendable 100%, no tienen restaurante solo el hospedaje incluye desayuno que tiene como 4 opciones que ya está preparado
Todo muy bien del hotel pero el personal un poco hostil
Very nice place to stay.
Great place !!beautiful!!
Es un hotel hermoso, mejor que muchos de la ciudad, a quien tenga la oportunidad de visitar este hermoso pueblo de Autlán, venga a este espectacular hotel, no se van a arrepentir, el servicio es excelente, todos los empleados son maravillosos, el desayuno delicioso, .sin duda regresaré siempre!! Gracias a todos por hacer de nuestra estancia un lugar para disfrutar.
Este es un lugar maravilloso, la piscina muy grande nos divertimos muchísimo, el lugar impecable, el servicio excelente, la comida excelente también y el personal te ayuda en todo momento están para servirte con una sonrisa, todo en general fue excelente, les agradecemos tanto por cuidar del lugar y de sus huéspedes, , yo le es daría un 100 de calificación a todos, hacen un excelente trabajo.
Tranquila, limpia
👍
personal muy amable y atento exelente servicio al cliente
Exelent hotel.
The staff is extremely friendly and helpful. The facilities are beautiful, full of trees and plants. We love nature, so this place was right in our alley. Breakfast was very good too, a good variety and delicious options.
This Hotel is a Paradise in the outskirts of a town without many attractions. Not a tourist destination town, but I would say the Hotel was the main atraction ! Staff is Friendly and helpful and the included breakfast was Delicious ! Also important to mention, the property grounds are very clean and mantained ! And the price is a deal !!!
Wonderful stay! Comfortable room and bed. The property is beautiful.
The room was very small
todo muy bien. El hotel muy bonito y la experiencia en el festival del Colibri fue muy educativa. Vale la pena ir.
Me guardaría ponerle 5 estrellas a todo, solo por algún par de detalles no lo veo conveniente: 1- Es tan estupendo el lugar que dan ganas de comer ahí pero pues no tienen restaurante. 2- Fuera magnífico si su alberca principal estuviese climatizada, para tener una mejor estadía en sus instalaciones o en este caso que dieran acceso a la otra alberca que tienen en un área secundaria a los huéspedes obvio siempre y cuando no esté rentada en esos momentos. 3- La habitación estupenda muy muy bonita confortable, solo sería de 10 si la regadera tuviera el mantenimiento adecuado. En síntesis la estancia fue bastante buena y agradable sin embargo tiene áreas de oportunidad para subir su nivel. Saludos
Really nice place to stay. 5/5
Very nice peaceful hotel
El hotel es muy bonito, con una arquitectura singular. La habitación es muy espaciosa, cómoda y con todo lo necesario para una buena estancia. Solo podría como punto menos que el agua no sale muy caliente. El lugar no es muy cerca del centro pero en auto estás allí en unos 10 min y si no llevas en qué moverte, de recepción le llaman a taxis quienes llegan muy rápido.
Todo bien
Bueno
Service
The perfect place to stay with family
Me he hospedado varias veces y lo administrativo es muy sencillo y las instalaciones muy bonitas
Beautiful green areas.
This was a beautiful property, very quiet and relaxing
Hace falta un restaurante para comidas y cenas.
Beautiful property, comfortable rooms and super clean guest areas. Great public sitting areas all over the grounds. Truly enjoyable we will be back
Very clean,staff excellent service for sure I will return
Excelente todo. Les falta servicio de bar y restaurante, especialmente en el área de la piscina. Definitivamente, volveré
Pretty property
Very safe at night they close the gate and have security by entrance.
Muy Bonita comoda y buena atencion y trato del personal
Solo nos quedamos una noche ya que fuimos a la boda de una amiga peeo en nuestra llegada, en recepción nos atendieron muy bien y en la mañana desayunamos , la comidavestaba rica pero, una persona masculino nos dió la bienvenida y anotó el numeron de nuestra abutacion y nos dió la bienvenida pero las personas que sirven el desayuno como que no quieren hablar mucho , solo nos dijeron el nombre de cuatro guisados nunca nos dijeron que también tenían chilaquiles y hot cackes y pues tuvimos que comprar un panecillo empacado para acompañar mi café , de ahi en fuera todo bien , el hotel muy bonito . Gracias!!
Beautiful property with great staff.
The rooms are beautiful!
Había ruido de construcción muy temprano y no dejaron descansar
Mayor variedad en el desayuno bufet
Excelente servicio y limpieza el hotel esta muy binito.
El lugar es bello, tranquilo, limpio, cómodo y funcional. Con una gran atención. Le ofrecen el desayuno en su estancia, el cual es muy rico. El punto a mejorar en la habitación es la dureza del colchón y las almohadas.
Bonita y acogedora
Un lugar muy bonito, agradable y con la actitud del personal de que la pases lo mejor posible. Lo recomiendo ampliamente
El staff fue muy atento y amabe
The property exceeded my expectations. It was beautiful, relaxing and I enjoyed every minute of my stay. If there is one thing I would ask, it would be to add mini refrigerators in the rooms. Thank you!
Es un muy bonito hotel, limpio,TRANQUILO, con música ambiental, atención buena, sobretodo la señorita del día de mi check out; la piscina muy bonita y limpia( lástima que el horario es sólo hasta las 8 pm); la habitación muy limpia, acogedora; el baño amplio, muy limpio. Como sugerencia, cambiar las regaderas, sobretodo la de mano, las llaves, que ya se ven oxidadas y la ducha de mano, ligeramente enmohecida.
s
Beautiful property, takes you to another world. Very peaceful!
Lugar tranquilo y agradable. Un poco lentos en el check-in.
Very clean and very quit.. Pool very clean coffee free Restaurants around Customer service ⭐️⭐️⭐️⭐️⭐️
ME GUSTA TODO DEL HOTEL SOLO EL DESAYUNO NO POCA VARIEDAD
The grounds were great
El hotel es agradable y confortable . creo Autlan ya requeria de un mejor hotel. Sin embargo , te ofrecen un desayuno incluido , el cual es muy malito , restringido y con pocas opciones .- deberian poner un bufette amplio como en muchos hoteles donde ponen jugos , fruta , yoghurt, cereales , huevos al gusto ,chilaquiles , algun guisado etc. solo te ponen chilaquiles o mas bien totopos con salsa , huevo revuelto y papa y te dan porciones extremadamente raquiticas .
Todo excelente
The room view was amazing
Estoy muy molesto con Ustedes, Hoteles.com porque después de varias horas de viaje, llegamos al Hotel que está súper lindo y resulta que no habían recibido departe de ustedes la notificación para la reservación; Ellos fueron muy amables y El hotel excelente en todo, solo que TUVIMOS QUE PAGAR en el establecimiento para podernos hospedar, razón por la cual solicito el reembolso que pagamos y que no se utilizó. Por favor contestarme. Saludos
El lugar es muy bonito, lleno de vegetación y te transporta a otra época, vale mucho la pena. Se agradecería que hubiera servicio de desayuno europeo o americano, aunque en Autlán todo esta cerca. Por la madrugada había música, que aunque no estoy seguro, creo que era del hotel. Y el sensor de fuego o humo dentro de la habitación hace un pitido que en la noche es un poco molesto.
Muy cómodo y limpio. El único inconveniente que a mis hijos le dieron una habitación ( 212) muy encerrada, sin ventanas, y el aire acondicionado fallando, incomoda en todos los aspectos, Considero que esa habitación no la deberían ofrecer
Muy poco personal de atención, no tiene restaurante, el desayuno que incluye es avena aguada, pan bimbo tostado y agua para nescafe, alberca de agua helada, nadie te guia a la habitacion...etc. etc. El lugar esta para mas ya que es bonito pero no tiene nada de servicios.
This is a beautiful property. I wish we would have had more time to look around. Definitely would recommend to anyone looking for a place in Autlan. My only complaint is that the booking said we would receive complimentary breakfast and there was no breakfast provided.
TVilla Real Ranch was a beautiful establishment. Very clean and staff was excellent. We will be back for sure!!
Súper
The room was a little dusty The housekeeping could’ve been better but overall OK
The property was absolutely beautiful! Friendly, clean, secured and spacious makes you feel like you’re royalty.
It's a beautiful hotel, everything is nice, the staff is awesome.
It’s a beautiful place but they didn’t have a restaurant.
It was a great experience. The staff at the hotel and in the restaurant were exceptional. Because we are English speaking it was nice to have people who spoke English. The rooms and setting at the hacienda are very well kept. We stayed in one of the unique chalets. We will definitely return. It is located on the edge of the city so we were happy to have our own car for transportation. Taxi’s were only a phone call away if one is needed.
Beautiful hotel.Gorgeous surroundings.Quiet and clean.
Absolutely Beautiful! The views are awesome and the staff super welcoming and friendly.
We were givin a room in the 3rd floor, but didn't got the chanse to see it as door lock just wouldn't open, we went to the receptionist to let him know, he send a person to try and open the door but just wast able to, so they give us a different room, it was super clean and quiet, it had a king size comfy mattress.
I paid for a king size bed, which clearly indicated on my reservation, but they initially gave me a room with a queen bed during the check-in process. I’m 6’5” and don’t fit in most queen size beds. . I got to hotel late and was very tired, so I didn’t complain until the following day. They did move me to a room with a king size bed when I complained, but they should’ve honored the reservation from the get go!
Clean facilities and beautiful property. Looking forward to come back.
Beautiful grounds, quiet, peaceful. Away from the center of town.
Beautiful grounds, nice setting. A bit noisy and no coffee in the rooms.
Todo me gusto del hotel! Unas de las mejores vacaciones que ha tenido! Se regresaría.
Paid for a double room and they didn’t have it available for me, had to stay at a different hotel
It was really good hotel but no.restaurant and need transportation to the city
The positives first: check in went smoothly, this property was a monastery at one time. The grounds are amazing. Unfortunately the negatives were numerous. We were supplied with one glass and one towel and took numerous requests to get 2 of each. The lamp only worked if you plugged it in and then unplugged it to shut off, the switch was broken. The bedspread was stained, with what we don't know. We ran out of hot water twice once at night, once in the morning, and at 3200 feet the water is cold. One English TV channel was provided, yes the one that rots your mind.. There is a beautiful glass enclosed restaurant on the grounds the one highlighted on their website, it's called Love, because they love to keep it closed. When I asked if it was open for breakfast, I was told the restaurant was out of commission. This hotel is way out in the country surrounded by greenhouses, There is nothing within 3 miles of this hotel. To eat you must go into town which is 3 miles away. Front desk informed us it was 80 peso's by taxi, but we later learned of a bus that passes the hotel. In a remote location like this a fridge and microwave would be a asset In the evening there is nothing to do, and I mean nothing A meager continental breakfast is provided.but we were not informed of this' The pool is lovely if you're a polar bear or like freezing. Would definitely not stay here again
We stayed there for 3 nights. The staff were very helpful. The hotel is located in a quiet area near the highway and is convenient if traveling around the city of Autlan.
Beautiful facility, staff attentive and friendly. The grounds were picturesque.
We stayed 5 nights at Estancia in Autlan de Navarro. Absolutely loved our 2 rooms. Our 15 year old daughter had her own room which you can imagine gained many points for old pops.The people were awesome. So willing to help us with room service: calling out for taxi, pollo a la braza, and pizza delivery. We got the "Royal" treatment at "Via Real". Met other guests from Houston, Guadalajara, UC Davis, Sacramento. We got spoiled.Plus the property is so gorgeous in a rustic way. Mango trees and Mourning doves gently cooing.The pool never closes. Ice cold beer and wine fridge in the lobby. My co-workers at the hospital Laboratory asked me, "Is it safe to go to Mexico?" I am so bad, I said with a grin, "No, you better stay home." This is Maria and Bill's secret hide away. Loved it.So fun.
We had a great stay! The hotel is gorgeous & very picturesque! Not many people during our stay. Had the pool to ourselves. The pool swim up bar is not in service nor is there a restaurant onsite. If these amenities were provided you wouldn't want to leave the premises as it's that spacious and breathtaking.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.91/10The hotel was very beautiful and clean as mentioned by multiple guests.
Service
9.08/10Staff were described as very friendly and accommodating, providing excellent service.
Location
8.62/10Convenient location noted, considered one of the best hotels in Autlán.
Room Quality
8.57/10Rooms were generally very well received, though one guest noted a missing closet.
Amenities
8.9/10Amenities such as breakfast were praised as delicious and a pleasant surprise.
Value for Money
8.56/10Described as an excellent price relative to quality.
Food and Beverage
8.91/10Breakfast was highlighted positively, contributing to overall satisfaction.
Overall Experience
8.88/10Overall feedback is very positive, with multiple recommendations.