Greens Hotel & Suites

All good and very comfortable.

Just a night stay during this work trip. Hotel is good enough. It is not that new and room does look aged.

walkable to main shopping areas and a lot selection of foods.

nice and modern hotel within the town of Bintulu

The carpet got smell and no hot water

1st day I stayed in room 2211 the aircon is not functioning well. I asked to transfer to room 2506 but the TV condition is rather poor and shower area is floated

Arrived hotel and requested for early check in on 4th Oct around 10am. The reception guy was very friendly and helpful with my request. He politely advised the room not ready and after few minutes he called me from the lobby and found the suitable room but asking whether am I okay with smoking floor. So, managed to check in earlier than expected. Room was tidy and good stay! Thanks to reception guy which I forgot his name but he shall get a salary raise for his politeness. Keep it up!

Uniquely placed

The rooms are basic and pretty small, your usual business hotel Walls are thin and you can hear the neighbouring room opening and closing doors/taking shower. The room clearly needs maintenance and cleaning. They gave only two sachets of (2) sugar and creamer, and provide a price list for more. What is really unacceptable is the cups are dirty and stained brown. Its attached to a dead mall and not within easy walking distance of anything interesting Stayed only for a night, I would not recommend.

Room and toilet is a bit filthy

I booked for my colleague for his business trip recently, he said it was really comfortable

I really enjoyed my stay very nice biew and food is good

Easy parking, great staff, clean and comfortable rooms

Good location and walkable. Good rooms with nice views

I find it really rude that the housekeeping staff won't stop ringing the bell while I sleep until I turn on the do not disturb light. Please stop this practice. Your cafe staff is terrible and slow with only 3 tables occupied

Good value for money, good location, clean and comfortable rooms

Like that the hotel is new, rooms are big and the junior suite is comfortable. I dislike the steps leading up to the main entrance and the fact that the bell boy or concierge merely hang back and watch you struggle with your luggage up those stairs. I also dislike the dim lighting in the living room of the junior suite especially at the work table area making reading very strenous.

comfortable room

Your new front desk staff keeps messing up. She needs to pay attention and take her job more seriously.

Good location, breakfast can be better

Very Clean and nice hotel. love it, luxury

Value for money

Bad Very very poor wifi speed No reception foe tv1,tv2,tv3. Good Friendly staff Very clean housekeeping

Environment & hospitality

Hotel of choice

Good location and great foods

clean and nice location

Ok, good enough

Good value

Speckless room, friendly staff

The hotel is built into a newer 4 floor mall, with an inside connection door to the mall. The mall is not completely occupied by vendors but several other malls are within a 5 minute walk. Breakfast is good, internet is quick. The rooms get hot during the day since they have at least 1 exterior glass wall. The trick to this is either ask for 2 room cards, and shut the blinds when you leave. You want to use the spare room key to keep the AC on when your gone.

Room is clean and well maintained. Staff are helpful and attentive to request. Hotel is next to shopping centre which is still quite empty in terms of shops as well as shoppers which is a pity. There are food courts and restaurant nearby. Overall, I enjoyed my stay at the hotel and Bintulu.

Clean hotel

Clean and comfortable, central and convenient to travel around

Great value for money

従業員の対応も良く、部屋も綺麗で満足です。他ホテルにも多いことですが、シャワーが夜遅くはお湯が出ないことがありました。また使用したいと思います！

ok

Nice hotel to chill on... Quiet and personal.

The hotel is facing the afternoon sun with windows locked... The room became a mini green house thus causing it to be super hot during the afternoon with aircond on full blast

Very comfortable hotel. The hotel staff also very friendly. I request for early check in and late check out they agree without pay

Comfortable and clean, value for money but breakfast can be improved, especially the hot food

Great for me but a little small if a couple were staying for any length of time!!... cannot fault the staff or service. .. A down side was that the new mall had no ATM... had to go to park city mall or banks to get cash.

Clean and comfy hotel room. But something can be done for rain shelter

New, Clean & Comfortable. Will stay here again! Convenient location for food too.

海側のお部屋で開放感があり、タオルやシーツなども全て清潔感のあるもので、大満足でした！

The hotel is new however the room is small. I booked the room for 2 people. But the free breakfast provided is only for one person. The restaurant asked me to pay for the breakfast. When I argued this matter, the attendant explained that the hotel only provides free breakfast only for one guest which is ridiculous. It was very uncomfortable when a representative from the restaurant came to us as we checked out and said we have not paid for the other breakfast we asked for.