Option
Option, Fasanenstraße, 10623 Berlin, Germany- Sculpture
Compare nearby stays with similar location, guest experience, amenities, and class.
Convenient City Living
Modern Amenities: Enjoy free WiFi, a kitchenette with all essentials, and a private entrance for your comfort at SMARTments business Berlin City West.
Comfortable Stay: Each unit is well-equipped with a desk, flat-screen TV, private bathroom, and air conditioning. Bed linen, towels, and kitchenware are provided, ensuring a cozy stay.
Prime Location: Situated just 300 meters from Berlin's center, with easy access to public transport and attractions like Zoologischer Garten station and Kurfürstendamm nearby.
Book now for a seamless blend of convenience and comfort at SMARTments business Berlin City West!
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Top Lage. Großes Bad.
Nice and spacious
The location is good for travel however it isn’t the most safest of areas. It’s not the hotels fault, there was a security door to get into the hotel so we were safe there. However it should be mentioned if people who haven’t been to Berlin before to be cautious around the station area near the hotel as we witnessed and experienced some crime and harassment!
L'appartamento era pulito e accogliente, la struttura calma e bene organizzata. Alla reception c'era un distributore d'acqua illimitato e gratis, ascensore, lavanderia. Nell'appartamento c'era lavastoviglie, macchina del caffè, microonde e cucina con stoviglie e balcone con tavolo e sedie.
Tenia tot el que calia per a una estada curta. Cuineta ben provista, llit comode i bany espaiós. Situat a prop de estacio amb molta varietat de possibilitats ( metro, bus, tren)
La dutxa no estava prou neta
A localização é excelente e tudo muito prático. So senti falta de um lugar , no quarto, para colocar a mala. Tive que usar as duas cadeiras existentes no apartamento
Da,falta de um " banco: , um local para colocar a mala.
Die Unterkunft war für unseren Kurztrip perfekt, es hat an nichts gefehlt!
Guan was a great host, very helpful. But ask all your questions while he’s there because it’s impossible to get help from the chatbot when Guan isn’t there.
Cannot get any appropriate assistance from chatbot. Very frustrating. The microwave did not heat food. It would be helpful to provide simple instructions on the quirks of the induction stovetop, without reading 20 pages of user manuals. Guests frequently trigger smoke alarms inadvertantly.
Locatie en luxe afwerking en balkon
Weinig handdoeken bij langer verblijf ,echter zelf opgelost
Persinne à la réception
The air conditioning worked well.
Upon entering there was a foul smell of sewage. Awful. It eventually got better in the bedroom but the bathroom has some design issues. No ventilation of sewer. The sheets were raspy and musty smell on bedding. Cobwebs in a corner. Mattress was a cheap foam. First impressions definitely not good.
pratique, confortable, excellente localisation, la wifi au top pour faire du télétravail. J'ai eu la bonne surprise d'avoir une chambre avec terrasse en plus donc très contente
הדירה הייתה רחבה ונקייה , המיקום מצויין , הבחור בקבלה הייה נחמד ונסה לעזור , הקולר בלובי שסיפק מים קרים כל הזמן , מכונת הקפה במטבח אלו דברים קטנים אבל נותנים הרגשה טובה
אני הזמנתי את המקום הזה אחרי,שבדקתי שיש בו מזגן , הגענו לדירה ביום חם מאוד עם גל החום שהיה בבירלין , המזגן היה מקולקל היתה לנו לילה נוראית הם ידעו שהמזגן מקולקל ולא אמרו לנו , אז אחר הצהריים לא היה עם מי לדבר למחרת העבירו אותנו לדירה שניה בקומה 1 בלי מרפסת אבל עם מזגן הספה היתה ישנה ושבורה אי אפשר לשבת עליה , הערתי להם ואמרו שהם יודעים הנוף מהחלונות היה לא יפה משקיף על גינה נטושה מפחידה , ולכן אי אפשר לפתוח נחלון
Modern apartment with functional interiors, very comfortable. The bed was excellent. Kitchen was well equipped with everything we needed for a short stay. Location is unbeatable.
Nothing.
Расположение отличное, близко к большой жд станции, магазинам и ресторанам. Новые аккуратные чистые аппараменты. Наш номер состоял из спальни и отдельной гостинной, что было комфортно и просторно. Кондиционер в нашем номере не работал, и менеджер предложил поменять номер, но это было не критично, так как погода была прекрасная и в кондиционере не было большой необходимости.
В ванной комнате над умывальником установлена полочка слишком широкая и каждый раз когда умываешься, есть вероятность стукнуться головой. Не понятно какой дизайнер это придумал, но там явный недорасчёт.
Moderne Ausstattung
Nichts
כל מה שהייתי צריכה - מצאתי במגירות. יכולתי לבשל בצורה נוחה. היה מאוד נקי. יחס מצד איש הצוות היה נעים.
Dostępny dobrze zaopatrzony aneks kuchenny z lodówką i zamrażalnikiem. Dwie osobne kołdry na łóżku podwójnym, Czystość pokoju (do dopracowania czystość w łazience) Szybki kontakt z obiektem drogą elektroniczną. Blisko apartamentu do stacji s-bahn oraz u-bahn, mała odległość do zoo oraz sklepów i punktów gastronomicznych. Dobrze działające wifi. Dzialajaca klimatyzacja. Balkon
Wygnieciony materac, który nadaje się do wymiany. Brak możliwości podłączenia telewizora do telefonu.
La stanza era esattamente come descritta. Pulita, con tutto quello che serve e in una posizione comodissima di un bel quartiere residenziale, comoda per i trasporti
Mancanza della biancheria da letto
Confortavel, silencioso e ótima localização
- Lage ist super - Kontakt über Booking Chat war sehr nett und hilfsbereit - AC während der Hitzewelle - Self Check-im funktioniert gut
- Ausstattung eher mager bei dem Preis (kein Shampoo/ Duschgel, kein Küchenpapier) - Sauberkeit eher ungenügend (in der Dusche war bei Ankunft ein riesen Haarbüschel; auch in der Schublade unterm Waschbecken waren einige Haare zu finden)
Die Lage fußläufig zum Bahnhof Zoo und zur City West ist vorzüglich. Das Einzelzimmer ist ordentlich ausgestattet - wenn man will, kann man sich auch komplett verpflegen. Es ist zudem klimatisiert; an heißen Tagen sehr vorteilhaft. Die Kommunikation vor dem Besuch (E-Mail, WhatsApp) verlief ausführlich; die Kodierung der Zimmerkarte war problemlos.
Nur ein eher kleines Kopfkissen, eine schon etwas ramponierte Dusche: Das sind Dinge, die zu leichten Abzügen in der Bewertung führen.
위치가 좋고 가격대비 훌륭하다. 베를린에 자주 방문했고 여러 숙소에 다녀봤는데 합리적인 가격이라고 생각한다.
에어컨이 있다고 하지만 제기능을 하지 못했다. 여름에는 이곳에서 못 지낼거라고 생각됐다.
The location is just perfect and very comfortable and quite at night.
Weird luggage storage nearby.
Das boarding Haus liegt in unmittelbarer Nähe des Bahnhofs Zoo, also sehr zentral und verkehrsgünstig in Westberlin.
Das bedeutet aber auch, dass Appartments zur Straße den Verkehrslärm deutlich spüren.
proche du Ku’Dam et des transports en commun. Studio bien aménagé et bien équipé. Assez calme. Fontaine à eau au rez de chaussée.
RAS mais jamais vu quelqu’un à l’accueil…mais personnel très réactif quand on les contacte !
The location and access to public transport was excellent. The apartment was comfortable and had all the basics. The person at Reception was really helpful. Some great restaurants nearby with super food.
Separate soap in the bathroom for shower and wash basin would have been helpful. The one bottle kept travelling and it meant stepping into a wet floor to get it sometimes. We never used the clothes washing machine as it was in the basement. Just had enough clothes to survive without a clothes wash. But ideally, I would have loved one in the apartment.
J’ai aimé que le petit coin salle à manger soit entouré de fenêtre et separe du coin chambre. Très propre, bon service et réponse rapide. Sécuritaire
Great location and loved having the little balcony so we could sit outside. The train station is nearby with good connections to everywhere in the city.
Nothing really. Self check-in was a little complicated but a friendly staff member was soon on hand to help us. You need to read the check-in instructions carefully.
Sehr gut gelegen, gemütliches Zimmer, geräumiges Bad. Wenn man einmal drin ist, läuft der Check In am Terminal reibungslos. Man erstellt sich eine Schlüsselkarte. Zusendung Rechnung ohne Probleme. Zimmer nach hinten war sehr ruhig.
Absolutes No Go: nur 3 Fernsehkanäle waren verfügbar. Trotz Beschwerde wurde der Mangel nicht behoben. Wenigstens ging das WLAN. Von der KI wurde mir ein falscher Türcode genannt. Zum Glück kamen andere Gäste, die mich reingelassen haben. Kommunikation mit KI / Chatbot ist nicht hilfreich.
Fan in the bathroom didn’t work. Aircondition is loud, I had to turn it off during the night.
Good size studio with everything we needed for a week long stay. Close to U and S station so easy to get to everywhere. Clean and well maintained.
As you get off the train on way there the people who gather under the bridge who look to be homeless are a bit off putting, but don't let this put you off... the accommodation is close but feels safe. The mattress is a bit thinand more pillows would be good.
Locația aproape de mijloace de transport
Patul prea îngust și salteaua proasta. Baie fără sistem de ventilație și dusul flexibil nu putea fi utilizat TV nu avea posturi în limba engleza, franceza, italiana sau chineza, nu avea opțiune de netflix trebuia sa cumperi cablu pt hdmip Au fost probleme la checkin pt ca codul pt intrare in clădire a fost schimbat
oda çok küçük, pencere arkada bir inşaata bakıyor, tavan yüksekliği iyiydi
gece hiç insan yok görevli, otelde yangın alarmı devreye girdi, misafirler ne yapacağını bilemedi
Excellent facilities in central Berlin, clean, spacious, central, very close to S/U bahn stations for all parts of city and excellent supermarket very close by.
Couldn’t get temperature below 22 which would have been a problem in high summer for us.
Ruhiges, sauberes Zimmer mit Balkon. Öffentliche Verkehrsmittel gut erreichbar.
nichts
Ligging, hygiëne en comfort
Douchekop moet ontkalkt en gerepareerd worden
Good value
Not enough product in the bathroom
Estuvo cómodo y bastante bien en relación con el precio pagado.
Puede ser un poco difícil para turistas que no están acostumbrados a usar códigos de acceso. Además, no hay ayuda disponible después de las 18h00.
Very clean and comfortable, friendly staff
The room was super clean, comfy with all required things present. The location is also super convenient right next to TU and near the Tier Garten Ubhan. Overall very satisfied.
No complaints except the locating the entrance door to the building was tricky.
Sehr gute Lage, ruhig, gute Ausstattung, perfekt für eine Übernachtung.
Gute Lage. Küche Zeile, geräumig
Die Matratze ist gummiert - schwitzig und unangenehmes Bett
Cosy, comfortable, spacious, well equipped, excellent location in a quiet street. Nearby the station
👍
Dicht bij station Tiergarten en daarmee is alles in Berlijn relatief dichtbij gekomen.
Weinig
Ubicación e instalaciones
No se airea bien y queda olor a comida
sehr zentral und nähe Bhf Zoo.
die Lage diekt an einer Kreuzung an der morgens direkt vor dem Fenster alle 5 Min ein Bus an der Ampel anfährt. Selbst die "schalldichten" Fenszer können den Lärm leider nicht raus filtern :(.
Geräumiges helles Zimmer, schönes Bad, bequemes großes Bett, gut eingerichtete Küche, sogar Haushaltspapier vorhanden; ruhige Atmosphäre; checkin hat gut funktioniert
Heizung konnte nicht richtig geregelt werden, im Zimmer war es zu warm ( man musste das Fenster geöffnet lassen), im Bad zu kalt - die Handtuchheizung hat gar nicht reagiert. Die Rezeption war die ganze Woche nicht besetzt - die angegebenen Zeiten sind ein Fake! Es gab keine Ansprechpartner!
Easy to check in online and great location
Die Lage (keine 5 Minuten zu meiner Lieblingsbar „Bar Zentral“ Lotte-Lenya-Bogen 551), die praktische, schöne & schlichte Einrichtung, der kleine Dachbalkon, das freundliche Personal, ein ruhiges Haus
Für mich als Exil Berliner eine angenehme Lage gewesen . Sauber Gemütlich
Leider waren die Betten viel zu hart . In der Dusche sollte mal das Sieb gereinigt werden , sonst läuft es bald in die Wohnung .
The property is in a good location for visiting the usual tourist sites and links to public transport. The apartments were well equipped with subtle design features for convenience for self catered stay.
There was a major incident with this particular stay. The check in process is remotely controlled during after hours which I can see for convenience is very good. However on this occasion, the check in failed miserably and I was presented with a room card that allowed me access to an already occupied room. When I called after hour support to assist the duty security person turned out, but when they gave me the second room key that too turned out to be an occupied room too. Now.. really concerned I called the out of hours again and the third time they provided me with a vacant room. They assured me it was just a mid-handling of the booking system. The worrying thing is that the system would just print out the cards for rooms that are already occupied. On the ground of security and safety of the guests this is a major concern and needs to be addressed with urgency. I have to add that the staff at the apartment block were very attentive and helped resolved other the issues in the morning. But be warned.. if the reservation system messes up you could be visited by random people in the night..
Excelente Ubicación, cómodo, buena atención.
Location was superb… studio was really nice and spacious
Had an issue with the lights which I reported and no one resolved
Die Lage direkt hinter dem Bahnhof Zoo war optimal für meine Bedürfnisse, aber deshalb hatte ich die Unterkunft ja gewählt. Das Apartment ist von A-Z funktional eingerichtet, damit die Kitchenette benutzbar wird, bräuchte es jedoch mehr Einkäufe als ein Kurzaufenthalt lohnt.
Die Unterkunft ist meiner Ansicht nach einfach zu teuer für das, was sie bietet. Und die sehr spärlich besetzte Rezeption auch eher gewöhnungsbedürftig.
Location !
I had a really bad experience with apartment solving issue. I was chatting with a virtual assistant for more than 1.5 hours without any results. You can be sure that if you need help, nobody will assist you! The reception staff was unwelcoming and looked at me as if I were in the wrong place. I am really disappointed with the service. Earlier, I called the property to ask for assistance because I had a request regarding my arrival. During the phone call, the staff member did not ask for my arrival date, reservation number, or full name, and did not take any notes about my request. This is very poor service, as my simple request was not even taken into consideration.
It’s quiet and easy access to Zooloogischer U/Sbahn. Nice touch to have constant drinking water easily accessible. Wang on the front desk was fantastic. Nothing was too much effort for him.
The bed is too low and the kitchen work space is really cramped. The shower attachment is faulty. BUT all in all a good stay.
The location was the best, there were necessary utensils, but cleaning was only on Wednesday, there was no way for me to clean it myself, use a broom or something like that. The bed was very small and uncomfortable. Maybe they will take these comments into account in the future.
It was spacious and it had potential. The receptionist was a nice guy, he spoke very good english and he helped us very fast.
First of all, there was a lack of basic supplies. For the price paid, we expected more than just 3 rolls of toilet paper for 2 people over 8 days. Additionally, there were only 2 coffee pods and 3 washing machine pods provided, but no sponge for hand washing dishes. Second, we found rust on 2 forks and the cutting board appeared red, visibly used, and not properly cleaned. Third, and most concerning, the cleaning staff entered our room and saw my partner undressed. We had no time to get dressed before she walked in. This happened again when someone opened our door with a keycard and quickly closed it. We didn't see who it was, but this made us feel extremely unsafe. Someone clearly had unauthorized access to our room.
Da localização
A cama não é confortável e falta uma luz no armário que fica em cima da pia, para iluminar a área da pia enquanto lavo louça ou preparo um lanche.
Very large rooms, nice big Windows with a view, great heating, super easy check-in. There is a lobby area with some couches and a big table, a kitchen and toilet. You can hang out there if you are early.
There was no oven, only a microwave and stove.
Проживали в апартаментах 7 дней. Уборка была за это время один раз. Апартаменты чистые, просторные, с балконом. Постельное белье и полотенца как новые. Район хороший. Рядом вокзал, общественный транспорт, магазин продукты и две улицы для шоппинга. От вокзала прямой S9 в аэропорт. Кафе-бары-рестораны на любой вкус и кошелек. До Бранденбургских ворот ходили пешком. В целом благополучный район, не считая попрошаек возле магазина продуктов. Спасибо большое за отдых! Все очень понравилось!
Central location, everything was within walking distance.Being located with office blocks all around and being on a one way street it was exceptionally quiet over the weekend
Nothing really
Las comodidades del departamento y el trato cordial de Guam.
A localização é ótima, próxima da estação de metro e trem para o aeroporto. Apartamento oferece todos os equipamentos necessários para uma estadia confortável.
O travesseiro não é confortável.
This has become my go-to spot in Berlin. It is very easy access to a major train hub (Zoologischer Garten) and it has laundry in the basement and a kitchen with storage for a longer stay.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.04/10Some reviews mentioned cleanliness; however, there were also comments about dirtiness and lack of thorough cleaning.
Service
9.01/10General sentiment was positive about service, with some mentions of good communication despite staff not being present.
Location
9.55/10Multiple reviews highlighted the excellent location close to public transport and key attractions.
Room Quality
8.7/10Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.53/10Amenities were generally well-reviewed, but some guests noted the lack of certain kitchen appliances.
Value for Money
8.49/10The overall feel was that the accommodations were worth the price given the location and amenities.
Food and Beverage
8.54/10No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.71/10Overall sentiment was very positive, with many guests expressing satisfaction with their stay.