Cleaning staff needs to pay better attention before leaving a room, ours was not vacuumed and the toilet was dirty. Front desk lady came and cleaned up, we did talk to her about talking to cleaning staff, otherwise everything else was great.
Convenient Location in Bassano, Alberta
Modern Amenities for Comfort
Experience a stay at SureStay Hotel by Best Western Bassano with flat-screen TVs, microwaves, and fridges in every room. Enjoy the convenience of private bathrooms with built-in hairdryers and the option for ironing facilities. Some rooms even offer private outdoor access for a touch of exclusivity.
Exceptional Services for Guests
Benefit from a fitness centre, free WiFi, and a 24-hour front desk during your stay. Indulge in complimentary parking and easy access to vending machines for added convenience. Plus, with Bassano Golf Club just 2.5 km away, entertainment is just a stone's throw from the hotel.
Book now and elevate your stay at SureStay Hotel by Best Western Bassano.
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Cleaning staff needs to pay better attention before leaving a room, ours was not vacuumed and the toilet was dirty. Front desk lady came and cleaned up, we did talk to her about talking to cleaning staff, otherwise everything else was great.
Parcheggio comodo e frigo in camera
Mobilio fuori moda e moquette
Location is good, easy to get to. Friendly staff
Would have liked some warm food for breakfast (eggs, breakfast sausauge etc.) Looked like the staff forgot to vacuum (crumbs on carpet) otherwise clean
location -Ok
not very clean, internet is practically non-existent
Propre - Moderne - Grand
WiFi did not work at all, was very slow, and I could not see any YouTube channels. No hot meal at all, no eggs.
Clean, easy to find, great staff
lol no elevator had to climb stairs lol
Breakfast was typical.
Das M/Hotel liegt am HW 1 und hinter einer Essotankstelle. Die großen, mit Küchenzeile gut ausgestatteten Zimmer sind trotzdem vollkommen ruhig. Sehr bequeme Betten. Neues Bad, Wanne mit Haltegriff. Ausgesucht wegen der Lage zwischen Drumheller und Dinosaur Provincial Park. Das Frühstück war mit diversen Joghurts, Schinken- und Käsesandwichs etwas üppiger ausgestattet als üblich. Fußläufig zu erreichen und sehr zu empfehlen ist der Roadside Grill an der Tankstelle.
Die Umgebung ist, wenn man nicht etlichen Monstertrucks beim perfekten Einparken zusehen will, wenig attraktiv. Die Zufahrt erfolgt über Schlagloch- Schotter.
Good Breakfast and quiet.
Room was clean, bed was comfy, staff were very nice! There’s a good sized workout room on site.
Clean, comfortable with great staff.
The snow was not cleared at the room entrance.
Beautifull , quite, clean place to stay , for on the raod. Staff was most wonderful , and super helpfull!
Every thing the room was well equipped and very clean, as we have relatives in Bassano we will be back for sure.
no much
Clean, quiet, building and rooms in new conditio
Poor wi-fi that night
The Breakfast was great! Good variety.
The breakfast sandwiches' needed sauce of some sort. Also, disappointed there was no elevator. had to use stairs.
The staff was very friendly and very welcoming. Location was fantastic. The room was very comfortable and quiet.
Rooms were clean and comfortable..
TVs did not work.
We arrived in Bassano at 7:30 pm, and the hotel staff were quick to help us and were friendly. The room was mostly clean, minus the bathroom. There was some pubic hair left on the toilet and in the bathtub. I cleaned that up with a grease towel that was provided. The beds were comfortable.
There was a TV in the room, but it was not working at all. So, I decided to hook up to the internet; however, that was extremely slow, so there wasn't much for a 9-year-old to do while he waited to go to bed. I wouldn't stay in Bassano again, as there is nowhere to eat after 8 pm for anyone travelling with a minor except Subway.
Spacious and clean room. Friendly staff. Good breakfast.
All good!
Excellent & friendly service. Love the room. Convenient. Accessible.
Stay was quiet and clean and comfortable.
Nice hotel, a bit isolated and not a lot to do in the area, but the room was spacious and comfortable.
The room was quite nice. Very clean. Disappointed in in wifi- very slow! We only found two channels on the TV. A list of a available channels would have been nice. No stir sticks for coffee in the room. Marginal breakfast. Overall it was a clean comfortable room.
Good location large parking lot to accommodate our boat
It was very quiet!
Wenn man sich die Badlands anschauen möchte ist die Lage optimal. Wir waren zwei Nächte da. Das Preis-Leistung-Verhältnis stimmt.Frühstück ist einfach. Es ist ein Motel nicht mehr und nicht weniger. Die Betten waren super bequem.Die Zimmergröße optimal.
Der ganze Müll der anfällt, wenn man frühstückt. Alles ist eingepackt, jeder Scheibe Toast extra. Die Handtücher sind sehr in die Jahre gekommen. Ist aber jaulen auf hohem Niveau.
Easy to park adjacent to your room entrance and had access to the breakfast area from the inside hallway- Very convenient
Quiet, nice large parking lot for parking a boat
ハイウェイの出口からすぐの場所に位置していて、ガソリンスタンドが近くにあり、部屋の前に車を駐車できるドライバーの利便性が高いホテルです。このエリアでは比較的手頃な価格で宿泊ができます。周辺に飲食店やお店はほとんどありませんが、ミニキッチンと電子レンジ、冷蔵庫があります。朝食はサービスだと考えれば十分な内容で、サンドイッチやベーグル、オートミール、ヨーグルトなどが提供されています。
自然が豊かな小さな町にあるホテルのため、部屋の入口には小さな蛾などの虫が落ちていました。周辺にお店が全くないので、何かを買いに行くにも車に乗る必要があります。ホテルの設備に記載されていた洗濯機は故障していて使用できないと言われました。
Clean
Great stay, nice place! Definitely stay again.
Friendly staff! Jimmy Dean breakfast! Highly recommended.
We didn't have breakfast there but previous visits breakfast wasn't particularly great(a breakfast sandwich which you had to put in the microwave) The bed is very comfortable! The shower was good although the bathroom in a little crowded for getting dressed or undressed.
Easy check in, room clean and good size
Normal hotel with all amenities, good staff.
Everything is fine. I liked everything.
Clean, quiet
Quick to accommodate requested changes to room type snd check in time
Comfy beds, clean hotel, nice location
The location, as our trip to Drumheller wasn't that far away. Front desk staff was absolutely amazing. Thank you for everything
One housekeeper knocked on our door at 10 am saying that I had a perfume smell coming out of my room. Yes, mam, you did. The sink is right beside the back entrance.( Door was closed). I was spraying hair spray! Well, your smell is bothering me. Im sorry, I felt so bad for her! As a housekeeper myself, I couldn't understand why she felt the need to do that, she didnt clean our room. All we asked for was towels. Nope, she wouldn't even give us towels.. I went to the front desk later that day and got towels, and asked if this was a scent free hotel, to which I was told no!. The young lady at the front desk was absolutely amazing Thank you, Bassano, for our comfortable stay! We appreciate you!
Nice jacuzzi in room Quick check in and check out Breakfast was good
Great place to stay. Beds were very comfy. Rooms were spacious
This was an excellent choice as a travel road stop without the Calgary prices. Excellent sleep in a surprisingly excellent bed and back on the road in the morning.
Property was clean and quiet , had a good sleep
Great place
By 7:30 am most of the breakfast food was gone except for toast.
Check in staff didn’t know how to do a GC. Wasn’t a problem tho as morning staff did. She was awesome.
Furniture needed dusting
Just nice people all around.
Room is very clean and well equipped. Staff member had to be asked for help several times with tv- room guide lists many many channels but is outdated, only the blue ones are free. Chart is almost 9 years old. Wifi password doesn’t work either. Very quiet place with doors to parking and to hall to breakfast, ice and fitness. Good breakfast
Easy to find, convenient location. Staff very friendly. Very clean, quiet room with a working, quiet air conditioning unit. Beds were comfortable, mattresses felt new. Very little scent noticed in rooms or bedding which was much appreciated. Good setup of kitchen-style sink, counter, fridge, microwave and cupboards. I wish we had needed to stay longer rather than just a quick overnight while traveling thru.
The bar was closed
The rooms were clean and it was nice to Kari right outside your room.
Cleaning staff did not come at all, not even to restock coffee or anything. What I REALLY didn’t like - and it wrecked my whole feelings about the place - is that an older woman with blonde hair banged on my door as though there was a raid about to happen. I was right there so I opened quickly thinking it was family trying to joke and scare me. She says to me sternly “turn down your music”! (I had music playing on my phone). I said “oh ok sorry”. Then she says “I can hear it down in the lobby”! I was VERY far from the lobby so, for one that was a lie. Secondly, she was completely unnecessarily rude and spoke to me like I was a piece of shit. Because of her, I will never return.
Area around hotel still being developed!
Reasonably priced jacuzzi tub room. Nice and clean.
Good Location and good price
The sheets smelled funny, they were clean but maybe fabric detergent used was not the best, also not many options to eat on the evening either
We had a good stay Easy check in friendly staff, very clean hotel. Comfortable beds.
The pillows were abit too soft. The breakfast was minimal as we ate at 8:30 both mornings and the choices were few. No fruit at all and only a few a(less than 6)breakfast sandwiches left. There were other guests arriving after us so we ate minimally so they have something to eat. There was no one at the front desk to speak with to request to replenish the food.
As above.
The breakfast was great
We landed in Calgary late and wanted to get out of the city on our way east. Pleasantly surprised at how nice the room was, and the breakfast was REALLY good for the cost of the room. The manager was very pleasant and didn't flinch when we mentioned we would be a bit late getting out of the room.
It was quiet clean and good selection for breakfast!
All good
Easy check in, room was clean and quiet, easy to get to from the highway.
,
.
Clean stay
Clean comfortable stay would recommend
It was a beautiful motel for a small town, and the room was well equipped with a nice little kitchen.
It was fine for a one night stay.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8/10Several mentions of cleanliness issues, including hair left in the bathroom and TVs not working.
Service
9.5/10Staff was described as friendly and accommodating.
Location
9/10Convenient location for highway access but somewhat isolated from dining options.
Room Quality
8.5/10Rooms were noted as spacious and comfortable, though some technical issues were reported.
Amenities
8/10Limited available amenities, as breakfast options and wifi quality were mentioned negatively.
Value for Money
8.5/10Reasonable pricing for the quality, but limited dining options decrease perceived value.
Food and Beverage
7.5/10Breakfast options seemed insufficient and not very appealing according to several reviews.
Overall Experience
9/10Positive experiences overall, despite a few issues.