TUI BLUE Palm Beach Palace Djerba - Adults Only

Secure, clean hotel with friendly staff. Got an amazing deal through Voyage Prive so we took the opportunity to get away from the relentless rain in the UK! Food average and the hot food was often luke warm due to the buffet style restaurant. The spa is a separate entity where there is a small indoor pool. Don't expect a top class massage, they don't compare to a good UK one and it's all a bit rushed at the end. I didn't think my two massages were really worth the money - the Ayurvedic one was just a usual massage. Nothing mind, body, spirit about it at all. Top tip if you like a comfortable pillow - take your own.

We had a brilliant 2 week stay at The Tui Blue Palm Beach Palace, Djerba. Our second time at this amazing hotel. We loved every minute of our stay there, one of the best hotels we have stayed in. The staff are the best. Tui Blue Guides, Iheb and Nourhen are always there on hand to help, with anything you want to know about the hotel and give you a tour of it when you arrive. They can also give you plenty of ideas of where to visit on Djerba island, there are so many interesting places to see, 2 weeks just wasn’t enough. Farouk on reception is also very helpful giving information and how to book taxes to take you where you want to go. Najeme and the other chefs in the bakery make everything all in front of you, everything is hot and fresh. From Croissants, cakes, pastries so many different breads and pizzas. All the chefs work very hard at the cooking stations, steak, sword fish, tuna, salmon, prawns to name but a few of the excellent dishes served to perfection. The waiters are all very helpful too, bringing water, drinks and wine to your table, Salim and all the other waiters to many to mention but all of them are brilliant. The bar staff in the Lobby and by the pool are all very friendly they bring you drinks to you, and make the most amazing cocktails. The Animation Team are all so much fun, they get everyone up dancing and enjoying themselves. Moktar head of animation did a great job organising all the party nights which were fantastic and lovely decorations were put up. Dhekra who did the fitness classes, ( which we never went to ) was also very friendly and chatted to us a lot. The room cleaners were brilliant too. We always went back to a lovely clean and fresh smelling room. The sunbeds were cleaned every morning, everywhere is spotless. The photographer also very nice and does lovely photo shoots The Manager is always on hand, very friendly and chats to the guests. So many people who I have probably forgotten to mention. You all do a fantastic job in this beautiful hotel Thank you everyone, for looking after us so well, we will definitely return

Absolutely fantastic hotel, exceeded all our expectations. The food is great, we've not had a bad meal. The animation team are friendly and enthusiastic and we always have fun with them whatever the activity. All in all I would definitely return again in the future

We were looking for somewhere different and saw this hotel on the TUI website. After a bit of research we decided to book for 11 nights. On arrival we had some paperwork to fill in first before we were shown our room. The room didn't disappoint. It's very spacious with a balcony overlooking the garden and quiet pool area. The balcony of our room was north facing so it didn't get any sun on it but that wasn't a problem. The hotel is on the beach front and the is lovely soft white sand. The hotel is very clean and all the staff are friendly. The majority of the guests during our stay were French with only 6 more British tourists in the hotel. The food was of a high quality with plenty to choose from and the desserts were delicious. We took part in several activities organised by the animation team and we had great fun on all of them. The animation team are friendly and enthusiastic about their work, they really made our stay. The evening entertainment was good especially the Blue party where there were people dressed in LED light costumes, one on stilts, both entertaining the guests There is music every night. All of the staff we encountered were multi lingual so communication wasn't a problem. The hotel is suitable for all adult age ranges, there's something for young and old to do. Would we stay here again? That's a definite yes. We couldn't fault anything about the hotel

What a fantastic trip we had to Djerba. Our first visit and the hotel and staff especially Dhekra who kept us busy with yoga classes. My wife has found a permanent friend as it was so easy to get along with Dhekra and all the other staff. Genuinely enjoyed spending time with us as she was picking up more English language.

Just arrived in he hotel. Everyone is very welcoming. We arrived late and still got to experience the rich dinner buffet and breakfast this morning was just all you can wish for. The hotel is inviting, very clean and people are very attentive and friendly. The location is fantastic, the beach is stretching wide and we still have to try out the sea. Swimming pools are beautiful, with mature palm trees in the garden. Looking forward to the rest of the week. Special thanks to Messaoud who has been introducing and welcoming us to this beautiful place.

Excellent hotel! Cannot fault it. Great staff - Very warm and super friendly!Fabulous programmes (if you like that kind of thing!) Have enjoyed Mobility, Light Fitness, Aquafit and probably my favourite was my first belly dance class with Dhekra! So much fun! 😊💃

Fantastic service, all very helpful, will definitely return everyone without fail tres friendly and Animation superb, thank you for sll who made it a great holiday including Massoud Thank you all

Nice Food, white Beach, beautiful Pool and very good Service and Entertainment, espacialy Coach Daily - very thanks for your fittness training, your Party Entertainment and the Language lessons!!! Nice Place to be for Holiday

Hotel ist very nice, good staff and gut Service. I will come back next year. The Animation and Sport is beautiful. I made Aqua Gym and Yoga. Trainer Aroussia is a very good Trainer. The Christmas Night was a very good Organisation and Dinner.

Arroussia very good coach very nice adapted aquagym courses, good exercices, Patience to explain, friendly, helpful,

- food was good - clean hotel - animation team was very nice & funny - activities were organized and varied - shows and the music were entertaining

Second visit to TUI Blu and still a nice and not so British touristy place, mainly frequented by French and German guests. With that in mind the staff do tend to focus their attention on guests from those countries and this can be frustrating at times when the bar waiter staff seem to serve every other table. Try not to be offended by this as I suspect it’s due to us Brits being less likely to speak up and request table service, and/or French and German being the languages the staff are more confident with. I would say last year there were a lot more staff excited to try their English though and so were more attentive and friendly. The Flamingo afternoon snack restaurant and Pool Bar staff are all lovely though. I didn’t catch all their names but I think Sabri is the lovely guy with glasses and hat who always smiles and serves drinks around the pool. Waldi and Jokhtar (I think are their names) who worked in the Flamingo restaurant were also really attentive, smiling, joking and making sure my husband got the bigger beer glass! I also had a lovely chat to the chef at the BBQ meal too. The tall man who works at the reception is also worth noting as he remembered me from the previous year and always asked if everything was ok for us. The lovely photographer also remembered we never wanted our pictures taken from the previous year but was always so pleasant greetings us with a smile in the evening. Now the negatives: I respect that bikinis and swim shorts can’t be worn at the main bar but got a very snotty response from one of the bar staff when I requested a coffee on my way back from the gym when he brought the sign right up to me. I was wearing a gym top and shorts! I think this was stretching the rules a bit as I was intending to just take the coffees back to the room. Needless to say I didn’t go back the next day, even though this hadn’t been a problem I had faced on days prior to this. A few reviews seem to praise the entrainment, in particular Mohamed. This was not my experience. I didn’t find he was respectful of me being there with my husband, to the point I was quite uncomfortable. The entertainment team overall was less present and engaging, seeming to just dance once people were already up. During the day they seemed to just go directly to scheduled activities without speaking to guests. This is a shame as last year Rico/Rabie was out all day and evening talking to guests of all nationalities, always with energy, a smile and was very respectful. The hotel is also starting to look a little tired. There was a light on the steps hanging out with wires for a couple of days. The drains in the bathroom gurgled and took ages for water to go down in the room. The toilet near the pool was blocked and flooded for a couple of days. Most worryingly there was an electrical fault leading to smoke on the first and second floor near our rooms but staff didn’t seem to have a plan for informing people about this and just kept saying don’t worry it’s no problem. No smoke alarms went off either. I’ve been to hotels where managers walk around all day long checking everything was in place, but this didn’t seem to happen here.

Superb experience with the team at TUI Blue the past week! Everything I was looking for a bit of winter sun. Great value for money. Superb food options every day. Incredibly friendly team - Tunisian hospitality is up there with the best. The 'animations' team were always bringing the party. Big hand to Nassim and Daly - the friendliest faces. No qualms in recommending Djerba for a bolt hole in the winter 🙌

The entertainment team is just the best, sweetest guys! We really enjoyed our game of petanque with our new french friends and particularly Nassim and Dally made our experience really special. Fab hotel, very relaxing and nothing too much trouble for the team.

We had a good Holiday here. The Animation Team is the best, they are really take care about everyone. The best are Nassim and Mohammed. 🫶🏼

The hotel really exceeded our expectations for the price we paid. Fantastic room with plenty of space and very clean! Even the cleaners did some little extra touches to make it special. The beach and pools are great with bars at both.. The all inclusive is one of the best we have had, we don't usually go all inclusive because we are generally disappointed. All the hotel is lovely, clean and well maintained. The staff are all extremely friendly! We wouldn't hesitate at all to recommend this hotel

I loveeee this hotel, the rooms are so big and beautiful, the food is great, but the best part are the evenings — the animation team is so fun and they really make the party happen!!! Super fun nights there, the entertainment is amazing :) Nassim and Mohammed, thanks for animating the crowd, see you next year or sooner!!!

I love this hotel, the rooms are spacious and clean. There are many facilities, location is great, and the private beach is very calm with a beautiful clear water. The food is great, and they offer quite a few vegetarian options. There's so much animation all day, from different sports (yoga, pilates, beach volley, hiit classes) to evenings events such as themed parties. Thanks to Nassim and Mohammed for the amazing entertainment and making the party happen every night! Would definitely stay again as this was great value for money.

Fabulous hotel, The room was very spacious Plenty to do around the hotel if you want to join the activities Always plenty of sun loungers available at the poolside/ garden/ or on the beach. There is camel or horse riding available on the beach, as well as other activities Auri is always around the main pool with a pleasant smile to bring drinks from the bar There is a massive selection of food in the restaurant We booked for the bbq in the Flamingo and to dine in the Olivia which was fantastic All the staff were friendly and efficient We were on first name terms with Louay and Aziz at the bar, who were brilliant Everywhere was very clean Would definitely recommend this hotel

Our stay at the hotel was made even more special thanks to the amazing animation team! They were full of energy, friendly, and always made sure everyone was having a great time. The daily activities were fun and well-organized, and the evening shows were entertaining and professional. The team created a warm and welcoming atmosphere that made it easy to relax and enjoy every moment. Special thanks to Nassim for his enthusiasm and kindness — he truly went above and beyond to make our holiday unforgettable. If you’re looking for a hotel with great entertainment and a team that makes you feel part of the family, this is the place to be. We will come back soon!

This was our third stay at this wonderful hotel, and we absolutely love it! Everything was perfect – the hotel is beautiful, the staff are friendly and welcoming, the food is excellent, and there’s entertainment and dancing every evening thanks to the amazing animation team. A huge thanks to all the staff who took such great care of us during our stay – especially reception manager Faruk; always-smiling Sabri at the pool bar and his delicious cocktails; Sabeur in the restaurant; Wajdi and Louay from the evening bar; and lovely Hajer who kept our room spotless. We also want to thank the hotel photographer Moemen for this beautiful photo of us in front of this stunning hotel doors. Open those doors and you’ll find the best holiday ever, full of joy and unforgettable moments. We’re already booking our holiday here for next year and can’t wait to come back!

Super good hotel! Good food and clean room, especially the entertainment is top-notch! Definitely worth returning to this luxury hotel.

We where for one week in Djerba, Tui blue palm beach palace. It's a very good hotel: rooms are clean, hardworking staff, the food is great, the whole animation team is very good, great activities, always with a big smile. Big shoutout for the animators Nassim and Mohammed!!! I would recommended the hotel!!! I will come back. I had an amazing vacation. Govanni from Belgium

I recently had an amazing stay at Hotel Palm Beach Palace. The hotel’s stunning location, excellent services, and luxurious amenities made my vacation truly memorable. The rooms were spacious, clean, and offered breathtaking views, while the staff maintained exceptional hospitality throughout my stay. A special thank you goes to Entertainment Nassim, the animator, who truly made a difference. His energy, enthusiasm, and engaging activities kept everyone entertained and added a vibrant touch to the experience. Nassim's positive spirit and friendly approach created unforgettable moments I highly recommend Hotel Palm Beach Palace for anyone looking for a perfect getaway, and don’t miss the chance to meet Nassim, whose dedication adds so much joy to the stay!

The food was delicious and there was a lot of choice there. Rooms were always very clean, there are nice active right at the hotel like paragliding. The animation team was always in a good mood and brought in a good atmosphere. Especially the Animatior Nassim he always takes time for everyone and is very accommodating

I am still at the hotel. This is my second night of 3. I came to relax after an incredibly tough few months due to family illness. I like to rest & go to bed early. Last night the music & fireworks were so loud I could hear every word. I called reception and was assured it would be turned down. I also emailed the customer information email. The noise finally stopped at close to midnight. I went to reception this morning & was told to go back at 11am.. they would move me somewhere quieter. I was then told come back at 12pm. When I returned I was told I am in the quietest part of the hotel & nobody has ever complained before. I was then told they thought it was the hotel next door so no point in moving. It’s now 11pm & my 3 night break is 2 nights of little sleep. Disappointed and disillusioned. The nice pool, food and service count for nothing when I’m going home more tired than when I arrived.

We had a wonderful time at TUI Blue. The bar, the food and the pools were all excellent. We particularly enjoyed the evening entertainment. The entertainment team, especially Nassim and Mohammed, always created a great atmosphere and organised numerous dance sessions. We will definitely be back!

We recently stayed at TUI Blue Palm Beach, and it was a truly relaxing and enjoyable holiday. The hotel is very clean, well-maintained, and beautifully located right by the beach. The rooms were comfortable, with good air conditioning, daily cleaning, and nice views depending on your location. The food at the buffet was varied and fresh — plenty of choices for all tastes, including vegetarian and Tunisian specialties. The restaurant staff were friendly and attentive. The pool area was large with lots of sunbeds, and the beach was just a short walk away with clear water. The lifeguards and beach staff were always present and kept everything safe and tidy. Reception and hotel service were also top quality — check-in was smooth, and any small issues were handled quickly. This is a great place for families, couples, and even solo travelers looking for a mix of relaxation and activities. The Animation Team went above and beyond to keep the vibe fun, energetic, and full of life throughout our stay. Especially Nassim and Mohammed kept up the good vibes and invited us to dance. We would highly reccomend this accomidation and will definitely come back!

Lovely stay It was a memorable stay, wonderful room with lovely view. Staffs are polite and helpful.Its bang on the beach.You can spend hours in their bar watching over the sea.Food is great.Pool is big and there are many seats.will love to the animation it was wonderful a lot of funn and enjoying shou out for the best of best Nassim!! and mohammed it was funny with us thank you we go back

Just came back from an unforgettable stay at the hotel and we’re already missing it! Everything was fantastic—from the clean and comfy rooms to the great food .. Special thanks for animation team! NASSIM!! and mohammed🎉👏 You guys were the heart and soul of our holiday. Always full of energy, always smiling, and always making sure everyone was having a good time. Activity in the morning (cornhole..molky), you kept the good vibes going non-stop. Thank you for making our holiday so much fun and so full of life. We truly appreciate all the effort you put into making every guest feel welcome and entertained. Keep shining, and we hope to see you again soon! With love and gratitude,

I had a fantastic stay at this hotel! The rooms were comfortable and the service was excellent. A special shoutout to Nassim and the entire animation team — their energy and creativity made every day so much fun. Thanks to them, the entertainment was top-notch and really brought the place to life. Highly recommend for anyone looking for a lively and enjoyable experience!

The hotel is good, but it is too quiet. The animators are great, they did their best, but the people didn't want to have fun ,thanks for nassim !! And mohammed for do her best to enjoy us and invited us to dance ..

We passed a wonderful stay at this hotel! The people here , welcoming, and always ready to help with a smile. Everything was excellent. A special thanks to the Animation Team, who made the experience extra fun and memorable. In particular, I’d like to thank Nassim for his energy, kindness, and professionalism—he really went above and beyond to make sure guests had a great time. I truly appreciated all the effort put into making the stay enjoyable. I’ll definitely be recommending this hotel to friends and family, and I look forward to coming back again soon!

Wonderful Holiday in Djerba – Special Thanks to the Animation Team! Just returned from an amazing holiday in Djerba, and I’m already missing the great atmosphere at the hotel. The location was perfect, right by the beach with beautiful views and relaxing surroundings. The rooms were clean and cozy, the staff at reception and the restaurants were always polite and helpful, and the overall service was smooth from check-in to check-out. One of the biggest highlights of the trip was definitely the animation team! They were full of energy, creativity, and always brought something fun to the day – from morning activities to evening shows. A special thank you to Nassim, who truly made the experience unforgettable. His positive attitude.. smile always and ready for help! Thank you to everyone who made our stay special. Highly recommended for anyone looking to relax, have fun, and enjoy great company in Djerba!

Excellent beach view

had a fantastic stay at TUI Blue Palm Beach Hotel! The food was varied and delicious every day, with plenty of options for everyone. The drinks were refreshing, and the bar staff always served them with a smile. The animation team kept the days and evenings full of energy, with fun activities, shows, and games that made the holiday even more memorable. Our room was spacious, modern, and spotless, with a very comfortable bed and a balcony that offered beautiful views. The housekeeping staff did an excellent job keeping everything tidy, which made it feel like a true home away from home. Combined with the stunning beach location, this hotel is the perfect place to relax and enjoy yourself. We can’t wait to come back!

The hotel was really beautiful. I really enjoyed my stay here. The staff were friendly, the room was clean and the atmosphere was relaxing. The Animation was great and they are always very cool and join in with all the fun. Special thanks to Nassim!! He was always ready for fun, activities and dancing. Special thanks for the service at the poolbar. Thank‘s for all!! I would definitely come back again!

We had a fantastic stay at TUI Blue Palm Beach Hotel! The food was varied and delicious every day, with plenty of options for everyone. The drinks were refreshing, and the bar staff always served them with a smile. The animation team kept the days and evenings full of energy, with fun activities, shows, and games that made the holiday even more memorable. A very special shoutout goes to Nassim, one of the best animators we’ve ever met—he brought so much joy, laughter, and positivity to our trip. Our room was spacious, modern, and spotless, with a very comfortable bed and a balcony that offered beautiful views. The housekeeping staff did an excellent job keeping everything tidy, which made it feel like a true home away from home. Combined with the stunning beach location, this hotel is the perfect place to relax and enjoy yourself. We can’t wait to come back!

Aroussia was amazing! Everything she did was so much fun! Mr. Hatef was also absolutely friendly, kind, and very professional! It was an awesome stay — see you soon, Djerba!

Arrivée à l’heure pour le check in, attente 2h pour récupération de la chambre. Chambre avec clim qui fuit, fenêtre qui ne se ferme pas chasse d’eau d’affectueuse et fuit dans la salle de bain. Balcon renferme humide. Impossible de faire sécher les maillot de bain. La plus part du personnel dégouté d’être en service, désagréable et ne comprend rien au français. On vous dit oui oui on va venir réparer inshalah … ce n’est pas Dieu qui décide mais leur humeur … Très dessus qu’au bout de la 4 eme recalamation nous avons eu un technicien qui n’a pas su réparer la client et a mis une vice pour fermer la fenêtre. Pas de possibilité de l’ouvrir après ça pour aéré leur…. Bref une cata. Ce n’est pas un 5 étoiles, loin de là.

Top Strand. meiner Meinung nach abgelegen aber kein Nachteil da die Insel nicht groß ist war alles schnell erreichbar. Personal immer nett und freundlich. Essen gute Auswahl.

Beware this hotel poison stray dogs in their premises. They have poison a muma dog and let her pups starve! Avoid at all costs

It wasn't a real 5 stars. I paid 360 EUR the night just for not having kids, but it's not worth it really.

We had a lovely stay. Food was tasty, service was friendly, room comfortable and clean. We enjoyed so much Aroussia's yoga classes. She was so friendly and fun as was her aqua-fit class!! We also give a shout out to Dali's class, Aymen at the bar, Sabri the TGV pool waiter, and the wonderful evening waiter Esame.

We spent a week (14–21 August 2025) at TUI Blue Palm Beach Palace in Djerba and it was an absolutely wonderful stay. We stayed in a ground floor room DZX 1 with a terrace facing a quiet pool just a few meters away – the perfect spot to relax during the day in a truly chillout atmosphere. The all inclusive formula fully met our expectations: delicious and varied meals, an à la carte restaurants, and bars conveniently located around the hotel. In the evenings, we enjoyed a rich entertainment program – live concerts, shows, dance parties, and even an open-air cinema. A big highlight was the BLUEf!t® sports activities, with special thanks to the trainers Arroussia and Daly for their energy and professionalism. We would also like to warmly thank the entire hotel staff – bartenders, chefs, restaurant service, housekeeping, reception, and even the porter – for their kindness, smiles, and professionalism, which made us feel truly special from the very first to the very last moment of our stay. This hotel combines high standards, a beautiful setting, and a fantastic atmosphere – we wholeheartedly recommend it!

We have been back 4 weeks. We loved it so much we have rebooked for next year. Positive points: Food great, with plenty of choice. Big shout out to the chefs (my husband is a chef) Pools beautiful Lovely clean Beach Rooms large and very clean Loved the Cat Cafe. We are cat mad and we were so lucky to have kittens sharing our sun loungers Lovely ride on the beach. Thanks Tik Tak Don't be fooled if you can' t ride not for you, If you can ride Amazing On the whole the staff attentive Negative points: Towels in the rooms need upgrading Get rid of bathes have walk in showers Upgrade hair dryers Maybe have Restaurant Managers on the doors in the evening to welcome guests and remind guests about dress code. You have a dress code and on a number of occasions men wearing swimwear in the restaurant for dinner sorry but that isn't on.

Excellent

AVOID THIS HOTEL LIKE THE PLAGUE! People staying at the hotel informed the staff of a sick dog with puppies struggling in the heat and asked them to help to look after the dogs. The hotel wouldn’t let a vet come in to look at the dogs and they harassed people for trying to help them. They then poisoned the mother dog and left the puppies to die in the heat. Apparently they’ve now announced they have a cat shelter in the hotel, what convenient timing after you just poisoned a dog for simply existing.

We stayed at this hotel in April and really enjoyed it! We stayed in a very spacious, pleasant and comfortable apartment. The breakfast is very plentiful and tasty. Both lunch and dinner offer numerous options and are always of high quality.

Everyone was so helpful I would definitely recommend this hotel .. 2025 Amazing atmosphere helpful staff friendly hotel

Hotel excellent, bluefit team Aroussia made all classes fun and enjoyable, evening music great, gardeners applauded

Excellent hôtel, service, propreté et restauration impeccable !! La cerise sur le gâteau, le calme pour bien se reposer et se ressourcer.

Fun hotel. Friendly staff. Good vibes. Nice pool area with table tennis. Amazing beach area with beach volleyball. Food is amazing, staff helped us with booking dinner. Mr. Farhat offered me a shower after check out. The staff was willing to «go the extra mile». I can highly recommend this hotel.

A estrutura do hotel é boa, localizacao tambem, os funcionarios no geral sao bem simpaticos e educados, porem no ultimo dia de hospedagem ( checkout as 12h), o pessoal da limpeza simplesmente entrou no quarto az 8h da manha, sem bater na porta e perguntou que horas a gente ia embora, bastante hostil e inadequada a postura. Alem disso o hotel peca na limpeza, quarto com cheiro insuportavel de mofo, quase morri de alergia, nao consegui dormi nenhuma noite por esse problema. A comida é mediana, destaque positivo para a sessao de folheados feitos na hora, e muito gostosos. A bebida é pessima, so da pra aproveitar a agua e a agua com gas, nao tomo refrigerantes entao nao sei falar a respeito, mas os vinhos, os drinks e a cerveja sao intomaveis, pessimos. No geral o hotel tem muito o que melhorar. O espaco de laser bem mediano tambem, a sauna cobrado um valor alto, enfim comparando com os concorrentes que frequentamos saiu devendo bastante.

Logés dans une suite junior de 100 m2 Inutile de dire que nous etions a l'aise. Le bemol reste les balustrades des balcons defraichies et la vue sans intérêt devant l entree du spa Concernant ce sejour beaucoup d items positifs separement mais la fusion de tout cela reste bien plus Il manque une ame dans toutes ces bonnes choses. Plage de sable blanc magnifique mais transats defraichis Personnel avec tenue impeccable et bonne facture mais sourire sur commande Bienveillance et amabilité du personnel de la reception dans un decor archi moche Les viennoisiries et pizza il faut absolument payer un stage au pizzaioli et lui apprendre a cuire ses pizzas plutôt que de faire des singeries a faire envoler sa pate. Le restaurant flamengo plus de 40 min d attente pour un plat malgré un surcroit de serveurs Ca ne suit pas du tout en cuisine A part cela tout est ok Merci de prendre mes remarques pour des pistes d améliorations

Excellent

Really good hotel and good staff Not very good in understanding allergies in English

Top Service

Excellent repas , très grande chambre ! À l'acceuil , le personnel est sympathique, serviable et effic1ce.

Very good hotel and very nice Equipment Good staff but they have to do a bit more to represent the good image of the hotel

Property is a bit dated and the buffet is easily overwhelmed. They quickly run out of cups and the coffee service is slow.

I spent a week in this beautiful hotel with my partner and it is one of the best I’ve stayed in. The basic rooms feel very luxurious as they’re spacious with two wardrobes, separate toilet and bathroom (with two sinks and a bath!), sofa and chaise longue and plenty of desk space. The large bed and pillows are comfortable so sleeping was easy. The restaurant has a nice and welcoming atmosphere and wasn’t too busy at any time (the hotel was around half full when we stayed). The food is varied and tasty and there is lots of local food available as well as pasta and pizza. The staff are wonderful, friendly and helpful at all time. A lot of them don’t speak much English as the hotel mainly has French, German and Dutch guests but this was not an issue even for my partner who only speaks English. If booking through TUI I would recommend going to the welcome meeting as you may meet other English guests there. We got lucky as there was another English couple who arrived on the same flight and we managed to arrange an excursion together and it wouldn’t have been possible otherwise due to the minimum people required. You can also ask any questions you need and our rep Rahim was brilliant in assisting us. There are quite a few cats and kittens around the hotel that seem to be looked after well but you won’t see them much unless you look for them or sit outside. Only one orange tabby seemed to ever come inside the reception area. Two of the kittens are blind so if you like to feed them do look out for them as they struggle to see the food. The gym is nice and spacious but gets very hot quickly so best used in the morning. There are a few basic machines (treadmill, bike, cross trainer) and a lot of weights. There were no real negatives on this holiday but I’ll mention one or two things to look out for just in case they help anyone. I like to drink tea at breakfast but I did find the heated water available for tea in the restaurant undrinkable (it tasted like the tap water that you can’t drink). There is hot water machine available in the inside bar area and this tastes much nicer. Also, be aware that the room services (cleaning, mini bar refilling and towel exchange) are all separate so if you stay in the room a bit during the day expect knocks at morning, afternoon and evening. Therefore you need to put the do not disturb sign on the door if you’re getting changed/ in the bath etc as they do knock and then walk straight in. I wouldn't hesitate to recommend this hotel and hope I have the chance to stay here again.

A decent hotel in a nice location let down by “grey” threadbare bed linen and towels both of which could do with replacing as they feel very grubby. The food is generally pretty good with plenty of variation. Another gripe is the number of miserable, unpleasant male bar staff who pretend they don’t understand, even when speaking to them in French. There is one older male barman in the blue flamingo bar who is extremely unpleasant and bordering on aggressive. Finally, the wifi is really not good enough. It was very poor in our room and almost non existent around the second pool.

Arrival: Arrival at the hotel was very well organised and we really appreciated the small touches of a hot towel and welcome drink on arrival. Accommodation: Amazing! Very spacious rooms with a beautiful interior. We were provided with bath robes and slippers, as well as the mini-fridge was fully stocked. Hotel: Fantastic location, next to the beach with great facilities. The hotel is kept to a high standard. There was a wide range of freshly prepared food available at all times. Excursions: We visited the local Explore park which was nearby, as well as an organised tour by TUI to go to the desert and visit Berber villages. Staff: Staff speak several languages and are all very kind and helpful, as well as hard-working. Samir was always around to talk to us about available activities and trips on the island. His enthusiasm and knowledge were very much appreciated and made us feel welcome all the time.

We enjoyed our holidays in Djerba island the hotel was very nice the food was nice they had fresh cooking the beach in very nice and clean, they had lots of activities every morning we went for classes the instructor Aroussia was brilliant and all the staff was very nice.

Poor hotel for the price. Certainly not a five star hotel. Gloomy, sunless room, despite being offered and priced as a sea-view room. Better value elsewhere.

We have just returned from our one week stay at this hotel. The location, decor and room size were all excellent. Wafa, from Guest Services, was very helpful and attentive during our stay. There are a variety of different activities to get involved with, all bookable via the app, so there's no-one walking about disturbing you to take part. A standout member of the team was Aymen, the BLUEf!t instructor.  He made the sessions fun but was very professional, would tweak activities to your ability and genuinely was very interested in helping people.  He really is an amazing person.  My husband and I thoroughly enjoyed our time in his classes.  Tui Blue... keep hold of him, he is a great ambassador for your company!

2 kleine Bemerkungen: 1. Im Zimmer war die Lautstärke der Disco am Abend etwas unanangenehm. Bei Buchung sollte darauf hingewiesen werden. 2. Die Anzahl von etwas aufdringlichen Katzen am Pool war etwas gross

Hôtel exceptionnel de part son emplacement en bord de mer, ses piscines et ses services de haut standing ! Les buffets des restaurants sont magnifiques avec un choix tellement gigantesque qu"il faudrait 1 mois pour tout goûter. Je recommande cet hôtel reservé aux adultes !

This was one of the best hotel we have enjoyed our stay w excellent, courteous n helpful staff. Very nice ocean front facility. We would love to come back n enjoy this place.

Tout est agréable, calme, paisible, organisé,un moment de décompression magnifique

Very chilled holiday. Loved all the activities in the hotel, yoga Pilates & belly dancing to name a few. Food was a bit samey every day. Would have been nice to have theme nights as other hotels do. Plenty of sun beds available. Loved hanging out with all the kitty cats

I stayed in a superior room for 6 days and went to a different room for 1 night! I Wassmer impressed by the one night room! 264 was at the end of the corridor, so very loud and a lot of passage! The superior room was so good. ( clean and the staff was very lovely)

I am in love with this hotel, everything was great,. the only thing I want to mention is that would be great from he stuff to tell people about the services available for each client regarding his own reservation, this way every body know well his rights and free services in the hotel

Friendly and well trained staff, great beach, good food. This was probably my 4th visit.

Nous avons beaucoup apprécié notre séjour en fin de saison. L'hotel est agréable, les installations sont d'une propreté impeccable. L'architecture est intéressante et donne une sensation d'espace, de variété que l'on trouve rarement ailleurs. Quelques finitions seraient toutefois à reprendre sans que cela gêne l'impression d'ensemble. Tout le personnel a été à l'écoute, serviable et accueillant. On sent un vrai sens de l'accueil une réelle volonté de se mettre au service des clients et de se rendre disponible. Le restaurant a été de qualité correcte, de type buffet matin midi et soir. Les plats ont été variés et il existe un choix différent tous les jours avec un effort de plaire au plus grand nombre. Nous aurions aimé un peu plus de présentation de la cuisine tunisienne mais tous les jours on pouvait en trouver quelques plats. Mention spéciale pour le spa, qui a une offre riche et personnalisé avec des personnes très dévouées, multilingues, et des installation là aussi propres et bien entretenues. En somme nous avons trouvé que le rapport qualité prix a été excellent et nous reviendrons sans hésiter !

J avais choisi cet hotel suite aux bons commentaires lues...Ce n est pas un 5 étoiles pt plus un 3 et demi ou un 4 ....odeur forte dans la chambre a notre arrivé...lumiere de salle de vain qui fonctionne quand bon lui semble...la douche coule ....pour la nourriture cest bon mais tres tres répetitifs et souvebt cest tiede ou froid....on a le.droit a 2 restaurants a la carte dans la semaine le bbq est pourri ...lautre est super bon...aucune ambiance ...aucune animation...la piscine est glaciale et drapeau rouge toute la semaine donc a pas pu aller dans la.mer mais ca ce n est pas la.faute de l hotelier....le vin blanc est infecte et cest la seule sorte qu ils offrent...la plage est remplie de caca de cheval ou de chameau....ayant fait une soixante de pays dans le monde ce n est pas digne d un 5 etoiles loin de la

Amazing amazing properly. Very well maintained. Trip from Canada was worrrrth it! However if you’re looking for a party hotel, this isnt the one. Otherwise food is amazing, staff is great and everything is well maintained!

Amazing stay

GREAT star so luxurious and BEAUTIFUL!

Bel hôtel, personnel adorable et à l'écoute. Petit problème de fuite baignoire a été résolu aussitôt. Soins SPA top ! Buffet correct. Piscine super, plage très propre; les parasols plage sont un peu défraichis. Les activités proposées sont bien. L'animation musicale sympa.

Es war eine schöne Zeit innerhalb der Hotelanlage. Die Angestellten sind höflich. nett und sehr zuvorkommend.

Amazing hotel, amazing staff, clean, hospitable, great access to beach, nice views, modern

Excellent séjour dans ce superbe hôtel. Très confortable, personnel très aimable et aux petits soins. Je recommande vivement.

Exceptionnel je le conseil très beau hôtel

Bad experience,

We chose this over the Raddison Blu which had similar ratings and price point. We booked for five nights, but cancelled after the first night and moved to the Raddison Blu. Why? This hotel bills itself as 5 star, but it is anything but. The rating is from 2005. The beach facilities and pool are beautiful, but the service is rude and combative, and "all-inclusive" is anything but. Meals are available in the dining room and beer and wine are available. - We had two Tunisians in a large group of foreigners in D'Jerba for a wedding. One of the dining room staff got in a verbal altercation with one of the Tunisians because a group of four pushed two tables together for dinner (see picture). The rest of our group pushed five tables together with no issue. We went to the front desk and asked to speak with the manager who refused to speak with us. - It was a normal hot summer day and the air conditioning was not sufficient to cool either the hotel or the rooms. At 10:30PM, our room was over 85F/29F. We called the front desk and the A/C technician came two hours later. He charged the system with A/C and we woke up to a huge puddle of water on the floor. - The wine is the cheapest Tunisian wine available and is pretty terrible. You can order better Tunisian wines, but they charge per bottle twice what you can buy for in the local market. If you are in a group, they will not serve a bottle. The dining room does not have enough water or coffee cups. AM Wait staff rude

Très bon hôtel, surtout si tout est compris. Le responsable de l’hôtel fait le nécessaire pour vous satisfaire, comme il a su le faire pour que j’aie une chambre calme (quelques chambres donnent sur la rue en impasse, bruit du vieux scooter à 1h30 puis camions de transport de melons et pastèques dès 5h30), et en plus de plus grand confort sans augmentation de prix. Je recommande donc cet hôtel

It was amazing hotel

Good experience.

C'était juste géniale, l'accueil le personnels, le chef de la réception du début à la fin de notre séjour il a était présent et nous a aider pour les excursions taxi resto. Au petit soin je vous recommande cette hôtel vous avez tous pour passer un bon séjour ! À bientôt

Formule tout compris de grande qualité. Le bungalow standard était très spacieux avec une chambre et un salon séparé. Nombreuses piscines dont une intérieure très bien chauffée.

Le buffet est d une grande qualité et très varié l établissement est propre, le personnel très agréable. Nous y retournerons. Seul petit bémol la température de la piscine intérieure et des jacuzzi était un peu basse pour un séjour au mois d'avril où malheureusement les températures extérieures étaient trop fraîches pour profiter des très belles infrastructures extérieures. Excellent séjour !

Les serviettes ne sont pas changées tous les jours+ le personnel n est pas très sympathique nous avons demandé de nous dresser une table pour 6 donc de rapprocher une table de 2 à une table de 4 ce qui nous a été refusé le serveur très énervé nous a dit : si tout le monde fait ça on va pas s en sortir !!!!! Et il y a très peu d'animation on s ennuie

2 heures d’aller retour et d’attente inutilement pour faire check in entre la réception et le bar pour finalement aller manger sans check in fait acceuil service clients plus que moyen Personnel en salle très désagréable Allez vous servir quand on demande quelque chose aucun effort pour chercher disponibilité de table pour 6 personnes Si vous ne prenez pas de dessert au moment de votre arrivée au restaurant vous n’en mangez pas Vols de serviettes à la piscine Aucune dispos au spa

Très agréable séjour, tout était parfait, l'acceuil, réception au top. Bonne nourriture. Je reviendrai dans cet hôtel sans hésiter.

Le service et l'accueil sont irréprochable et le cadre de l'hôtel très agréable. La plage est nettoyé tous les jours. Les chambres sont agréables et bien décorées et le service parfait, dommage que l'insonorisation laisse à désirer entre les chambres et qu'il manque une porte pour isoler la zone nuit du couloir. le gros point noir est la qualité de la restauration. Si indéniablement l'équipe de cuisine se donne de la peine pour la préparation des plats, la qualité des produits de base laisse grandement à désirer. les vins et les alcools compris dans le "all-inclusive" sont imbuvables. Dommage pour un 5*

La gentillesse du personnel La qualité des repas Les interventions des musiciens

Very comfortable Top level in djerba