Hilton Quanzhou Riverside

打掃阿姨

電梯裡面有人抽煙，餐廳服務冷酷

sve je na visokom nivou

nemam negativnig zapazanja

Average. Below expectation. Breakfasts are unimpressive

Relatively far from the key tourists spots

Muy limpio y el personal muy amable

Receptionist were very nice. I was surprised the food was amazingly delicious too. We were lucky to be the only one at the restaurant for lunch. The food was very fresh especially the soup with coconut

Nothing. Staff was great. Chef cuisine was amazing.

Good scenery. Pleasant staff and clean environment.

No complaints.

房间很干净，工作人员很好，需要的东西也会立马安排送到

大堂整体很好，快递区域在入口处看起来略显杂乱

location

The breakfast is amazing. Lots of choices. The use of robot for food delivery is a wonderful experience. It’s like scene from a sci-fi movies.

The TV entertainment can be improved upon. The options are limited and mostly Chinese programs

편안하고 깨끗한 침구류 및 시설

없음

Stunning sunrise, as a corner room, panorama view of the river was so beautiful but needs a window cleaning more often. Hotel location is very good that easily connects the old city and Xunpu village. Swimming pool is very nice except the cloth room must have some staff take care of some guests making something inside. Lobby and breakfast area are good.

We like everything except staff's listening skill. Understand that pool and fitness area may be echo and loud, but instead of only saying "what!", may just say "say it again?". Traffic was slightly inconvenient by the construction area in front of hotel. Cloth room for swimming pool has a strange design like a maze so someone can do something unexpected that kids cannot see.

Fantastic room, staff were so kind and helpful.

Probably location

Perfekt Hilton, ett lyxigt val till bra pris med samtliga faciliteter

Great location. Well designed and very comfy rooms Clean and quiet Friendly staff

Rooms are too hot, set at 25 degrees. However the staff supported a move to a cooler room.

Das Hotel ist schön, die Lage für örtliche Verhältnisse okay.

Die Luft war extrem stickig in den Korridoren und auch im Zimmer. Das ist oft so hier in der Region, aber bei einem Hotel dieser Klasse würde ich bisschen mehr erwarten.

Allt bra! Trevliga med bra service!

Good on breakfast.

Big room and breakfast has a wide range of selections

New and modern hotel. Great breakfast and buffet dinner.

A bit off from the centralised attraction locations but ok if you take a taxi there.

The room and attached bathroom were spacious. The breakfast spread was good.

It is slightly far from town but it was easy to get around via taxi.

Parlent peu anglais dans cette ville

Clean Room and Decoration

The building is old and have a problem with AC

Big nice room. 24h Gym. Good Burger and Good Breakfast. I recommend

Good location with great Italian restaurant in the same block

Too hot, aircon broken but moved to a cooler room

The business / executive level was a waste of money. Food and beverage totally horrible.

Great place to stay

Stayed here many times before and will always come back

很好

Excellent

Excellent

Overall, not bad, but didnt put 10, as I see some room for improvement

Quite abit of language issues, knowing an international hotel like Hilton, I expected that they would at least understand english, and that I didnt need to keep translating. Also when they take deposit, they automatically charge your card, instead of letting me know they are going to charge the deposit on that card. Due to exchange rates, I had to pay extra because of the exchange rate, since i hold an international card. When I personally wanted to put down cash as deposit. Also the receptionists are behind the counter constantly on their phone, which i find pretty unproffesional

Large, clean, well appointed rooms. Firm beds, but good mattress toppers. Pool and fitness area uncrowded and very pleasant. Breakfast buffet exceptional in quality and variety. Convenience store and medium sized supermarket close by. Highly recommended.

Lovely room, very comfortable. Didn’t get chance to use the robot room service but fun touch. Great location with good restaurant on the same block - Cunico

Nothing, lovely hotel

地點方便回家探親，酒店很整潔及舒適，早餐品種很多，員工服務態度很友善，下次還會入住這家酒店。

Very poorly managed, unprofessional. 5 star hotel with 2 star local Chinese management.

Room, view, health facilities

Long wait in room service and broken links on the app.

Beautiful hotel. Definitely the best hotel in the town. Food is delicious and tasty. I love the seafood soup with sea-cucumber and abalone. Staff are friendly and professional. Only negative thing is that the beds are little too hard.

Let me begin by saying that the hotel itself is nice, well appointed and clean. The problem is that not one person at the hotel can speak english. I have never encountered a western hotel in China that doesn't have at least one english speaking person at the front desk. While checking out I did run into the "new" manager of the hotel and he did acknowledge issues at this hotel. Hopefully they can fix their problems soon.

lHaving been a frequent guest at several international hotels in Quanzhou, I've been fortunate enough to witness a broad spectrum of hospitality services. However, I can confidently attest that the Hilton Riverview Hotel rises above all, setting the standard for exceptional hotel stays in the city. From the outset, one of the most impressive aspects of this hotel is its staff. In comparison to other brands, the Hilton team exhibits an unmatched level of professionalism. Their understanding of what a 'personal touch' truly means is evident in every interaction, creating an atmosphere that's both welcoming and comfortable. Special mention must be made of Renee from the front desk, whose exceptional service further epitomizes the hotel's commitment to its guests. When it comes to the hotel's physical attributes, the Hilton Quanzhou continues to impress. It is superior not only to other local offerings, but surprisingly, it also surpasses many of the Conrad Hotels I've stayed at overseas. From the tastefully decorated rooms to the state-of-the-art facilities, every aspect of the hotel's hardware reiterates its high standards of quality and luxury. The Hilton Riverview Hotel's location adds another feather to its cap. Its central positioning allows for convenient access to the city's attractions. A short 15-20 minute drive gets you to most of the major points of interest in both Quanzhou and Jinjiang, making it an ideal choice for those keen on exploring these vibrant areas. To conclude, my time spent at the Hilton Riverview Hotel in Quanzhou has consistently been of the highest quality. The hotel's amalgamation of excellent service, superior facilities, and prime location undoubtedly marks it as the best in the city. I would highly recommend it to anyone visiting Quanzhou, whether for business or leisure. It truly offers an experience that is second to none.

i love theri staff, Renee Chang, she's so lovely.

STAYED MANY TIME SIN THE PAST INCLUDING OPENING WEEK . THIS HOTEL HAS GONE DOWN HILL

NO HOTEL WIDE VPN INTERNET FACILITIES NO BUSINESS CENTRE STAFF TO ASSIT IN WI FI NO MINI BARS IN EXECUTIVE IE EXPENSIVE ROOMS EVEN WHEN ASKED TO FILL THE MINI BAT STILL NO ACTION NO ICE

很好的飯店 非常值得去住 就是早餐不要另外收費就好

Quanzhou is defintiely worthy of the UNESCO title in fact far too late to be awarded one plus the people are just fantastic. Not just one site but over a dozen throughout Quanzhou that are UNESCO so what a fantastic tour. This was made better by this wonderful hotel. Love everything about it from service to facilities and of course the location which is walkable to two ancient ports, the river that divides the road with one of the most expensive compounds in the city as well shopping malls, restaurants and more. it is also a short ride to the center of most UNESCO sites as well. Fabulous city and hotel- would not hesitate to stay here again.

Staff were great, room was superb, inroom dining lousy, location OK, checkin took forever, checkout was fast, i did not like the stale tobacco smell, even my "non-smoking" room case with a smelly ash tray "just in case"

Great were the staff - all seem well trained, polite, helpful and actually enjoying their jobs. This is unusual and almost reason enough to go there. Rooms first rate. Breakfast buffet also excellent - well managed, reasonable price and good mix of food. Location is so-so, a new area with such low quality building the pavement etc already breaking up, several cheap eateries nearby. Rooms have a nice river view and there are areas to walk. Less good? check-in took over 30mins (all info was already collected) - no apology, seat or drink offered, i am over 60. Smoking in the lobby - allowed. Covid signs all ignored. Room service menu straight from a 2star hotel - under "local foods" - i kid you not - only steamed rice available.

This hotel was very generous for Hilton diamond members. When the club lounge was closed, they provided free dinner choices which was sent to your room. Lobby was very impressive. Heated pools and saunas were very comfortable. Took a taxi by costing 36 RMB to high-speed train station and costing 18 RMB to Quanzhou old town which is a world culture heritage site.

Short business visit during late summer to Quanzhou. Nice hotel with spacious rooms. Excellent gym with plenty of equipment and a good sauna, really nice. Breakfast buffet also with western selection available. During the visit, lounge was organised at downstair restaurant. Appreciated the friendly staff. Hotel location is about 40 minutes walking distance to city.

可以有SPA 想紓壓阿

I had the luxury of staying at the Hilton Quanzhou Riverside while in China as part of the Tour of Quanzhou Bay bike race. The hotel was was very clean and the rooms were spacious. The staff were very friendly and helpful. The buffet meals had a good selection. The Gym and swimming pool facilities were great. I enjoyed my stay.

We checked in and were given a room where the shower had an accumulation of hair and dirt from the previous guest.The maintenance is severely lacking ...there is virtually no monitoring of the housekeeping staff.The management offered apologies and changed our room...for a Hilton that should not be happening...especially when it is the most expensive hotel in this city

Good high quality standards The room are clean and big Staff is very helpful and professional Location is good Breakfast average Executive floors ok the close at 8 Pool is pretty nice Short distance from airport

This was one of the most pleasant hotel experiences I've had. The staff was very friendly and the room was clean, beautiful, and I had a nice view. I can't wait to stay at this hotel again when I come back to China.

This was our first visit to Quanzhou,we chose Hilton Quanzhou Riverside based on our loyalty program. We were extremely happy with the level of services extended to us. Spacious guest rooms with classy decor. We booked the executive rooms with lounge excess. {Highly recommend it to anyone who is planning a trip Quanzhou} We had a relaxing time there both dinner time and breakfast. Our guests from USA were extremely pleased with their stays.

Great hotel with a wonderful staff. The room was comfortable. The breakfast was quite delicious.

GOOD FOR OVERALL AND THE STAFF IS VERY HELPFUL FOR ALL, JUST THE ROUTE INSTRUCTION ARE NOT VERY CLEAR FOR HOW TO GET TO HOTEL FRONT ENTRY.

VERY CLEAR AND ALL PERSON WORKING THERE ARE NICE:)

It is always a pleasure staying at Hilton Quanzhou. You cannot find a hotel management team that is more pleasant and helpful. From the manager, to Front Desk staff, to Executive lounge staff, all are eager to please any customer. This facility is becoming my home whenever I visit Quanzhou.

not central location, but still convenient to center and airport. The room design opens up the beaded bathroom area, giving it a more more spacious feel than usual. The service was its usual excellence.

ホテルは郊外にあり周りに少し飲食店はあるものの便利ではない。施設、サービスは平均点。リバーサイドの景色は期待しないで。

Up to now the best hotel in JJN. Great rooms. Very decent gym. Professional and trained staff. Working Wifi. The drawback is the breakfast. Either they do not replenish the food or you will find it cold, or both... Please do not let it go down.

Good service and great hospitality up to the standards I'm used to experience at Hilton. Nice cosy bar and abundant choise for breakfast. Good bed and a quite room. Looking forward to my next passing.

Consistent service and clean rooms. Helpful staff. Breakfast buffet is smaller then it used to be, but still very good. Good quality choices. Bed is comfortable, shower facility/washroom in good shape.

My experience in Hilton has been great. All the employees and Managers have attend my demands with kind and great resolution. I recommend Hilton hotel in Jinjiang to everyone that wants to have a good experience.

Todo excelente. Hotel de lujo por precio cómodo. Buen desayuno habitación cómoda y limpia. Todo fue impecable!

Always a pleasure to stay here. The hotel is very well run and the people are exceptionally nice. Always ready and willing to help. Newer hotel. The only downside is the location. Not much around the hotel. There is a very good steakhouse, Piggy Bistro, in the building.

酒店服务态度非常好，卫生也很干净。房间设施也很新，住的非常满意。

Hotel facility is nice & new, my 3 years old daughter loves the kids playground on 6th floor very much! Also, it is very quite as well! Breakfast & buffet are my personal favorite among many hotels in different areas. The only problem now is the area still under developed, so in some way not convenient.

总体酒店不错，工作人员有礼热情（除了早餐那里），位置安静，房间空间大，舒适。就是淋浴间的水龙头把手设计缺陷，有向酒店人员反应，希望后续有跟进。早餐如果按照95一位的收费确实很一般，品种少（可能因为住客不多，9点左右很多盘子已经没有食物也没有再添加进去）

服务人员态度很好，但是房间里有蚊子

Nice hotel, but nothing in surrounding