Swiss-Belinn Singkawang

Breakfast cukup lengkap. Kamar bersih.

Very clean and nice staff. The location was so nice with mall beneath it.

None

Location just beside mall.

Room is spacious & clean, smooth check in & out and staff are very helpful.

None.

Location was perfect and friendly staff. Especially car park assistant, very helpful, kind and confident.

Basically acceptable. Not crucial.

Have to wait until 4pm local time to able to check in. Reason: The room was not ready and cleaning still going on..

Important vip carpark free and near mall

Clean and comfortable room, and also great food. We can have free parking facility too. Also, this hotel has an entrance door to Singkawang Grand Mall, so that we can access the mall easily without the need for going out

-The room window isn't quite wide. I expected to get more sunlight comes to the room. -No hand shower for bath-taking, only head shower

Prima plek, fijne kamer en lekker rustig maar wel vlak bij de mall met supermarkt. Het ontbijt is goed maar beperkt voor Europesche reizigers. 's Avonds nog een biertje drinken is nog duurder dan in Europa!

Personeel spreekt heel beperkt engels, een lamp in de kamer was niet uit te maken. Er was al eerder door een gast zwarte tape overheen geplakt, na bellen en reclameren bij de balie kwam er een monteur die de kabel doorknipte. Na het schoonmaken van de kamer is een kopje nog half vol met koffie op zijn kop weer op het blaadje gezet (hoe dan?) en toen ik het later oppakte stroomde dus al die koffie eruit!

櫃檯及其他服務人員很親切，住宿的環境也算是很舒服，地理位置算是在中心，旁邊就是購物中心，購物吃飯都很方便

浴室的乾濕分離做的非常不好，洗完澡後地板一定會全濕，水壓也不太夠，洗澡水很小。

Recommend tower 1

Nothing

很好

喜歡

鄰近百貨公司，方便飲食與購物

隔音差，早餐選項過於少，服務沒效率，住3樓無對外窗。

Great location

淋浴蓬頭出水不順暢

淋浴蓬頭出水不順暢，

The air conditioner in our room was not cooling properly. Among all the staff, only one person was attentive and helped us find a better room with an AC that worked well. Unfortunately, no other staff members offered assistance.

I was disappointed that one staff did not make an effort to help us. Only one staff member assisted us in finding a better room with a working AC, while the others were unhelpful.

樓下有超商可以買咖啡

房間昏暗，棉被枕頭乾淨度差

Hotell väga mugav, ilus ja puhas, suurepärased vaated mägedele ja linnale. Samas majas asub ka kaubanduskeskus, kust oli võimalik leida vajalikud reisitarbed ja ka toidupood.

Personal väga tagasihoidlik ja õnnetu, näiteks pesu tagasisaamine pesumajast nõudis väga palju sekeldamist. Restoran väga ilus (, supervaade; asub basseiniga samal korrusel), kuid toidud kehvad ja teenindus tagsihoidlik. Hommikusöök maitsetu ja valik väike (ainus lihatoode oli kuivanud kanatükid). Ka a la carte toidud polnud maitsvad. Alkoholi müüakse ainult pudelikaupa.

The staffs are exceptionally good, respectful and very attentive to our request. We stayed for 4 days and 3 nights..the hotel is mindful enough to inform us earlier that there's are 3 nights events for New year countdown at the nearby spaces at the hotel parking space. We don't really mind of the noise anyway 😄.. The best part is that our family of 5 was treated for free new year dinner at the hotel!.

Friendly staff and excellent services

Breakfast really needs some improvement. The food must be monitored for the condition.

I did ask for a non-smoking room, but unfortunately, the room still smells of the cigarettes.

mantap

Todo muy limpio Aire acondicionado

Nada

Breakfast was good with good selection. Location was very good being in a shopping centre

Quite a distance to travel to heart of town

Not to expecting. The food was cold.

The bathroom was flooded and very slippery.

The breakfast

Everything.. ❤️

None

Not satisfied the upgrade room 552, aircon very noisy and terrible sound that we can’t sleep well whole night and the lamp above study room cannot turn off end up whole night with tis light on . 2nd night aircon noisy sound still have and request to change room at 11pm.

So close to shopping mall. Easy access for food and entertainment. Room was ok view of the mountain was superb. Breakfast spread was delightful. All the staff were warm and welcoming. I love it.

our room AC (room 703, tower 1) dripped all night long causing the floor to be slippery. Quite dangerous for my toddler who loves to run in the room. But it was already late to make a complain. Management can look into this matter.

It was our first time and everything is good.

none.

Location next to a mall, convenient. There was a swimming pool with mountain view, unfortunately it is too crowded. Breakfast food was tasty, but again the vibe is off because of the crowd.

Too crowded, barely can enjoy anything. Linens has stains, but overall acceptable.

Great place. Linked to the grand mall. Parking was easy and convenient. Best of all, it was free. Good location and close to most places. Just a quick 5-10mins drive to the city center. Pleasant experience with the reception. Room was great and comfy, quiet. Good selection of body gel/shampoo.

So far none except the odor in the elevator could be improved.

Do not give me receipt It is not convenient

The staff were friendly & helpful

Room with ‘Garden View’ was only a room with a sliding window with artificial pot plants 🤦🏻‍♀️ Breakfast not worth paying for

The location

In the middle of the it was noisy

Staff very nice and helpfull.Clean room,comfortable bed,food delicious.Recomended hotel

Nothing

the room was spacious

the view faced the wall, lighting was dim and it felt less comfortable being next to the parking structure

Clean ok

Aircond no cool

Location was fantastic! It was connected to the Singkawang Grand Mall, which made shopping very easy! The street behind the hotel had alot of food and entertainment options as well!

The hotel wasn't very upfront when booking whether you'd be in Tower 1 or Tower 2. Tower 1 is the higher end one, with the pool, and soon to be ready gym, Tower 2 however had none of these facilities and was for patrons who booked a superior room. Although you could use the facilities in Tower 1, you'd have to walk across through public space (incl the mall) in your swim gear

Nice n delicious

Aircond inside room a bit hot

We love the hotel as it has access to the Singkawang Grand Mall. We can eat in variety of restaurants, shopping, grocery and window shopping. The hotel has a.large and nice swimming pool. Breakfast was excellent.

The room is nice. Bed also ok and the satisfaction are the staffs. They are so friendly and helping. Location is very good and strategic

The cleanest is not so good. On the table room and toilet sink got a lot of ants. The bed sheet and blanket also not so clean. The towel also got a lot of yellowish spot. I ask for new one and come out also still the same. The fridge is not cool at all. The swimming pool is pretty but too bad is not clean. I saw a lot of fungus down there.

Rooms are with false windows looking out to a wall. If it was mentioned during my booking, I wouldn’t have booked the.

Food are good with alot of choices. plus point for breakfast at pool area.. kid can play in pool during breakfast. spectacular outdoor pool view.

Air-conditioner not functioning well. room feel hot and stuffy.. after switching to new room still the same problem.

I like the mall at the same building. Love the view from my bedroom. Unfortunately the fridge not cool and have to pay when I ask a glass of ice cube

Comfort wellcome

Breakfast

The price was reasonable & yummy breakfast , excellent service & location e the nice view.

The bed under the big beam so felt not so comfy .

Location is good, mall in the complex, however, check in were a bit “complicated”, waited for 15 mins due to back and forth; the breakfast was good, it views too, nice. Overall, its acceptable (note : also not much competitor hotels around 😉)