Crowne Plaza Resort Changbaishan Hot Spring by IHG

温泉很多，很舒服

无

The location, restaurants in the hotel, hot springs pools etc.

住宿可以获得长白山上山时的vip通道，不必排队等车。酒店带有天然温泉，室内室外都有。

酒店的按摩搓澡服务是外包的，性价比较低。另外酒店位置比较偏，周边比较荒凉，没有外卖，吃喝只能在酒店解决。

Travel concierge at the hotel was very helpful to ensure we get around to North slope scenic area and ski fields with ease. Short walk to the North slope entrance + VIP passes were truly awesome, saved us all the time & hassle meant we could get in early, benefiting from more time to enjoy the scenic area. We thouroughly enjoyed the hot springs & hot buffet dinner at hotel, esp after whole day out in the cold! We look forward to return when we visit Changbaishan again!

Everything was great!

Six star Paradise mit unübertrefflichen Hot Springs und 25m Schwimmbecken. Frühstücksbuffet, der Superklasse und das chinesische Restaurant hat Sterne Qualität verbunden mit besonders aufmerksamen Personal

Great resort/hotel next to Changbai mountain. The hotel provides a shuttle to the Chanbaishan high-speed train station. Visit to Tianchi lake are possible whenever weather allows it, the hotel is very close to the entrance and has a shuttle to drop you off /pick you up at the entrance. The whole return trip can be done in 3 hours. 2 restaurants. Hot spring inside the hotel are a nice plus.

The hotel is more a resort next to the mountain. There are limited to no option to eat outside close to it so expect to dine in or travel some distance. There are some outdoor activities in the hotel including a petting zoo with many deers as well as some rabbits and dogs. Some people might feel that animals would be better in the nature than in the enclosed space.

The VIP service for booking tour.

백두산을 제대로 즐기고 싶다면 이 호텔을 강추합니다. 백두산 정기 아래 흐르는 온천!! 평생 잊지 못할듯요. 식당도 좋았고 시설 전반적으로 좋았습니다.

I liked that Crowne had its own inhouse hot spring, as well as the "zoo"/animal petting area at the back; the kids enjoyed feeding the cute animals (alpacas, dogs, rabbits etc). The hot spring also offered massages and I enjoyed the massage provided by 晴; she helped alleviate my back pain.

Far from town and food places; we're pretty much limited to the 2 restaurants in the hotel. Room service menu is also limited. Aircon in room was also too hot and not adjustable during winter.

Wonderful location just next to the North Slope and with the hotel fast pass access cum transfer, it made the trip up to Tianchi more palatable. Concierge and restaurant service staff were great in service and assistance. Breakfast spread was extensive. Enjoyed the passes for 4W activity and 大戏台河景区- allowed us additional fun.

Front desk staff (ladies) were mechanical in response and fulfilled tasks perfectly…unfortunately service attitude and response intonation reflected rude. Spoke too fast and an underlying annoyance detected when we sought further clarification. We try to communicate in Chinese but foreigners may not understand totally what’s said when spoken to at your usual fast pace Chinese. Not one but 2 lady staff on 2 separate days (occasions) - Wang Haidi and another.

Location is close to national park entrance gate. Nice hot spring (close too early).

Even 6 staff weren’t able to solve payment issue. Management extremely unfriendly, rude and provocating. Don’t pay more than 600-700RMB. Absolutely not worth it!

The staffs were really friendly and helpful. We were offered the extra bed and kids buffet dinner with no extra cost.

The indoor hot spring pools were really old and small.

Great resort, front desk assistance and tour guidance available 24/24. One Chinese and one “Western” restaurant inside the hotel, which was very convenient. Pick up bus from hotel to the skying location and for the tour of the Tianchi Mountain Lake and other natural spots.

The animals’ farm at the back of the hotel is a very fun activity for both children and adults. Just, it’s a pity that there isn’t a walking path in the woods at the back of the hotel accessible to the hotel’s customers. We would have appreciated to be able to go for a longer walk in the nature.

所有工作人員服務都很好，從前台，禮賓部到餐廳等等，包括溫泉的都是服務得很好 但是很多地方在維修，而且是非常大面積的， 還有泳池沒有開放 ，知道八月份沒有開放泳池真的有理說不清， 行政酒廊有沒有開放， 然後賣四千元一間套房， 真的很不值得，如果不是價格的話，設備又配不上這個價錢， 其他都很好的

Very comfortable and luxurious hotel in such a rural area

Unlike other upscale hotels in China, patrons were not required to take showers or wear caps in the pool area. Some were soaking with their T-shirts and skirts/pants on. I was not sure whether it was a natural hot spring as advertised. There was no signs stating the kinds or concentration of minerals in any one of the pools, I also wondered why herbs needed to be put into some of the pools if the Facility was bestowed with natural spring water. Cell phone use was allowed. Some used it to play movies while soaking in the water, some talked or texted and some took pictures even inside the changing room. Spitting could be heard frequently in the outdoor hot spring area, it’s not a big surprise to find out that one of the spitters was their on-site staff. Worst of all was the light and noise pollution. The entire area was lit up with bright multiple-color flashing lights, we were like being placed in a disco or fun fair. We chose this Hotel only because of the Hot Spring but it was a total disappointment. The indoor swimming pool was temporarily closed, there was no massage service either.

백두산 여행에 대한 한국인들에게 안내하는 직원이 상주하였으면 상당히 고맙겠읍니다. 한국어 통역이 꼭 필요합니다.