Vinpearl Cua Hoi, Affiliated by Meliá

Bữa sáng đầy đủ, sạch sẽ

Phòng hơi ồn

Phòng khá rộng, sạch sẽ và view thoáng đẹp. Đồ ăn khách sạn cũng khá đa dạng. Menu theo set của nhà khá hợp lý cho gia đình muốn lựa chọn ăn ngay tại khách sạn mà ko cần di chuyển xa. Trừ menu nước ép chưa thực sự tương xứng với giá tiền. Nhân viên của khách sạn nhiệt tình và chuyên nghiệp.

Khách sạn đang sửa bể bơi nên cần cân nhắc việc mở cửa. Thợ sửa, khoan bên trên, bụi khoan bay lẫn cả xuống nước. Khách bơi kể cả người lớn nếu hít thẳng bụi này vào phổi thực sự là trải nghiệm ko nên có ở khách sạn 5 sao. Trong lúc khách bơi nhân viên liên tục dùng vợt vớt bẩn để vệ sinh bể, vừa ko đúng thời điểm, nhưng cũng ko hiệu quả, góc bể vẫn thấy màng váng bụi. Bãi biển cũng ko thực sự đẹp để tắm.

Reasonable resort design. Beautiful scenery.

Cups and dishes at the restaurant are not clean. The coffee machine is often broken during breakfast time.

Sang trọng. View đẹp

Nắng quá. Bảo vệ ko có ô che nắng cho khác khi ra bãi xe

dịch vụ tốt

Gần biển

Thái độ nhân viên hời hợt vô cảm thiếu chuyên nghiệp-nhất là bộ phận lễ tân, nhà hàng phục vụ chậm chạp khi khách cần gọi thêm gì đó mặc dù không đông khách, dẫn đến dở dang nguội lạnh bữa ăn. Thảm trải hành lang và trong phòng cực kỳ hôi. Nhìn chung biển thì ok nhưng phần dịch vụ dở tệ đồng bộ ở đa phần các bộ phận khi tôi tương tác. Tôi đã ở hệ thống khách sạn này nhiều lần, nhiều nơi khác nhau. Tuy nhiên đây là nơi làm tôi thấy không hài lòng nhất. Tôi không nghĩ sẽ quay lại trong tương lai.

וואוו, מקום יפייפה, היגענו ל לילה אחד, בריכת שחייה נהדרת, בר ומסעדה בערב, חדר מפנק בקומה 6 ,מיטה ענקית שכייף לישון בה, עם שמיכה נעימה וכריות רכות. מקלחת ואמבטיה, מים חמים , כולל ארוחת בוקר. ממליצה להגיע.

Bữa sáng khá ngon miệng.

Chất lượng bữa tối ( tự gọi món bao gồm đồ ăn và nước hoa quả tươi, kem) chưa tương xứng với bếp khách sạn 5 sao, 3 sao thôi.

Beautiful hotel, nice staff.

Nothing comes to mind.

I liked the location, because it was close to amusement centres.

The facilities inside the property were limited, could do with more sports activities.

đẹp

không vó

Lovely resort, nice pool, comfortable bed.

Abandoned town, garbage covered beach, empty water park. This place is an eerie ghost town.

Great, friendly, and helpful staff. The gym is clean and well-equipped. Nice breakfast and food at the restaurant. One can exchange foreign currencies at the reception. Although the location is far away from the center, we could easily book cars with the help from the reception.

Nothing.

Все нормально

Еще нет уровня на 10

Sehr saubere, gepflegte Anlage, Sehr leckeres Essen und guter Service

Das war ein mega Erlebnis für mich, in diesem Hotel zu sein, was ich mir gegönnt habe. Ich habe sogar noch eine Nacht dazugebucht. Vom Zimmerservice über die Massagen, vom Restaurant (phänomenales Frühstücksbuffet) über die Rezeption (ganz besonderer Dank geht an Cherry Mai) war alles außergewöhnlich für mich. Pool, Meeresblick- alles vorhanden. Ich fühlte mich wie eine Königin-herzlichst Danke!!!

L'accueil du personnel et surtout Lee Nguyen qui nous a bien aidé lors de nos repas

Top Frühstück, sehr gutes Abendessen. Das Personal war sehr freundlich und haben mich sogar zur Massage begleitet, weil ich nicht gleich den Weg gefunden habe. Die Betten sind sehr gemütlich.

Die Gesichtskontrolle für das Frühstück ist nicht in Ordnung, da es mir zu persönlich ist, überall ein Foto von mir zu hinterlassen. Niemand weiß für welche Dinge das Foto noch verwendet wird.

Thoáng mát, sạch sẽ

Không có

Friendly staffs

Breakfast is little limited

Nhân viên cực kì thân thiện, đồ ăn sáng ngon. Lầm sau vẫn sẽ ở đây

Place is clean and quite.

Too far away from town. Not much to choose on restaurant menu.

Ok

Ok

Nice view ocean view

Amazing as always Mr Robin and Van Truong were very accommodating and helpful.

Cảnh quan ít cây xanh

Our own private villa and pool was perfect. The villa was huge

The hotel was lovely with great room, pool and gym facilities. Excellent housekeeping

We contacted the hotel in advance as it was a special wedding anniversary and paid extra for better room for the romantic break for 3 nights. We received some lovely flowers and small cakes on arrival but were woken up at 6am on first morning by an over zealous leader on a microphone delivering staff training on the beach. On complaining we were told we should have received an email which we didn’t, or sure why the training couldn’t take place in the huge ballroom. From the call guests definitely felt like the second priority. We were then woken up each morning by 7am as our room was situated above the kids park and swimming pool, of which the usage was lots of very large groups of guests with no consideration to other guest some . We complained again and the guest relations came and spoke to us on our last full day to apologise and promising to come back to us to look at moving rooms but never did and give up waiting at 4pm. She also offered to help book a special meal at Vin World which never materialised. All in all the hotel is fantastic but the staff and reception customer service was really poor

This hotel is too expensive and the ocean view isn't real.

I stopped here for 4 nights, whilst travelling around Vietnam for several weeks. It seemed like the perfect escape from bustling cities and car horns. Unfortunately, on my second day they hosted a private event. It may have been a one off, but I was given no prior warning. I appreciate they need to make money, but the volume of this event was completely unfair on other guests and made the hotel unbearable for a whole day. When quiet, the place has a lovely relaxed feel. I had a super efficient and friendly check in by wonderful Long, and lovely check out Thung (sorry if I have spelt incorrectly). The rooms have that familiar Meliá look and feel. Spotlessly clean, with a very comfortable bed, and lovey crisp white sheets. There’s everything you could possibly need, including a fridge and a safe. My only issue was the food and drink. I simply didn’t find it to be the same standard as other Melia’s on my trip. The pool is phenomenal. Really big and I assume heated, as it was a nice temperature. The pool loungers were also really comfy. The grounds are magnificent and maintained to a very high standard. As always, their lovely staff were brilliant from start to finish, but for me their food and beverages let them down a little. It’s a 5 star resort with 3 star food. I suspect I was just unfortunate with the noisy event, and I’d happily return and recommend.

The hotels location is perfect and right next to Vinewonders. Beds are very comfy and breakfast was nice. Was a 10/10 experience.

Amazing facilities and great staff. Breakfast and room service were delicious. Upgraded to room with a nicer view for free.

Nothing

Cleanliness

None

Was just passing through for one night. Amazing place for the price.

As usual, the Cua Hoi experience was amazing! The staff were very welcoming and Robin was very accommodating in facilitating a birthday cake for my wife.

Nice

Stayed for three weeks at this wonderful hotel which we highly recommend. Good location by the sea with a very well-kept pool area and park area. High environmental awareness. Good breakfast with great variety and excellent service. Good bar and à la carte menu. The SPA department is professional and has a good range of treatments. All staff were always happy and treated us well. They were very keen that we would enjoy ourselves at the hotel. Responsive if we had any concerns/wishes. A well-kept and forward-thinking hotel . A special thank you to Trang, Phuong and Quach!

Great place for family, facilities well kept

Beach not clean

Very good room, great views. Staff was excellent

In summer it should be amazing as it’s literally on the beach! Otherwise would prefer to stay somewhere in the city (at least until grab starts working in vinh)

Excellent room. Really big. We were there during the quiet season so there’s not much around but staff were great. We had an issue with a light not turning off in our room but it was solved immediately.

The beddings were very comfortable and pool facilities were great.

The room walls were very thin that I can hear all the noise from outside - people walking the corridors, people outside the gardens, that it woke me up early morning as I can hear people chatting in the garden areas. The room was musty when I entered - I wish they prepped the room before guests enter so we don't feel and smell the old dust. Breakfast lacked international options and the staff keep speaking to me in Vietnamese despite them knowing I am not Vietnamese.

Good and comfortable villa.

Good meal, stable quality over time, warm outdoor pool

None

The decor of this resort was phenomenal . The rooms were beautiful, Spacious and decorated exquisitely . We needed to organise a bus to get to Ninh Binh and the staff member Nguyen Phuong went out of her way organising everything for us and even turned up at where we had to meet the bus to ensure we got away alright. The Melia is very lucky to have her on staff. Also the buffet breakfast was the best I have ever seen. So much choice of food and everything so beautifully presented.

Everything was perfect

Fabulous view from balcony of Ocean View room, large room with large bathroom having both bath and separate shower. Beautiful, clean and large pool. Well kept with very comfortable loungers. Smiling and friendly staff.

Comfortable bed, great bathtub, good breakfast, wonderful restaurant manager.

The front desk manager was very rude and acted as though it was a problem every time we had a question.

Nice room

Had a function on, mainly on beach and sound system would have put most major bands to shame so paid for a sea view with balcony to relax and couldn't use it .Started when I arrived in afternoon and carried on until 21.00

Facilities, the pool, tennis court, and gym very well equipped the spa staff were great , staff generally very helpful, the weather was not great so it was good to have these activities,The room was spacious and bed was very comfortable.As hotel was quiet except for a corporate group who stayed one night it was very relaxing.

The hotel was almost empty, so food and beverage choices were limited,and the atmosphere at dinner was lacking. They did make some extra vegetarian dishes as I am vegetarian, and there were very limited options on the menu. The location is not great, the beach not suitable for swimming due to a sandbank, and a lot of rubbish, which the staff said they try to deal with, but more effort is needed. There is not very much around in the way of quality restaurants, and at this time of year, the few restaurants in the area did not seem to be open.There seems to be a lot of development in the area with new roads and infrastructure being put in. They are building a Vinwonders park next door, which will enhance or detract depending on whether you like theme parks. We took a day trip to a local waterfall, which was beautiful but sadly, also plagued with rubbish left by visitors.We liked the hotel and the staff were great but we would probably not go back to this particular area as there are many more beautiful parts of Vietnam.

Nice pool& villas

Rubbish in the garden of the villa, several issues with the door key card

Maybe it’s breakfast restaurant

Sea, no swimmable beach

As in every Vinpearl you will get a baroque style room with standard equipment. I did enjoy their high quality breakfasts - always wide choices and super tasty. Lobby, bar, garden, swimming pool - everything is at its highest level. It has a lot of personnel, so everything is permanently cleaned, watered, etc. They do care about premises.

When in Vietnam, I always tend to choose Vinpearl where available, since they are known for their high standard. However, this one is probably the worst of Vinpearls I have been to: staff hardly speaks English, check in process was a mess, very loud hall music, which made it hard to fall asleep. Forget about swimming in the sea: they say there is a beach, but it is divided from the sea by a dirty river, so you can only watch it. And the worst thing is hotel's location - the hotel is in the middle of nowhere. If you leave the hotel area, you will find yourself in a bushy desert without any groceries etc. Just a few garage-style places to eat and that's it. We were literally the only human beings in the street. I will try another place next time.

Room space. Gym and swimming pool

Driver electrical car Clean

Room service Tivi Breakfast

Travelled by motorbike from Phong Nha and went to the wrong Melia 40 kms away, who gave us water and sports drink and sent us on our way. Wonderful experience at both Melia hotels, highly recommend.

Positives - Exceptionally friendly and helpful staff, including the driver who went above and beyond to take us to my wife's grandmother 90 minutes away deep in the countryside - Amazing location on a ruggedly beautiful beach, just 20-25 minutes from the airport and Vinh - Beautiful view from the room, which was also a great size and value - Very clean and comfortable - Top quality breakfast buffet!

Negatives - The infrastructure of the place could use an upgrade. The wiring in the rooms seems very shoddily done, for example...we had to leave the bathroom light on for the duration of our stay because it wouldn't turn back on if we turned it off, and there were similar issues with a couple other lights. The toilet occasionally decided not to flush as well, but this always resolved itself.