Parque I. Zaragoza
Parque I. Zaragoza, 24100 Ciudad del Carmen, CAM, Mexico- Park
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About this hotel
Luxurious Accommodation
Hotel del Parque, located in the heart of Ciudad del Carmen, offers luxurious accommodation with free WiFi throughout the property. Each air-conditioned room features a flat-screen TV and some even provide stunning views of the sea or city. The private bathrooms add an extra touch of comfort to your stay.
Convenient Amenities
Guests can indulge in delicious meals at the on-site restaurant and benefit from the 24-hour front desk services available. Whether you are traveling for business or leisure, Hotel del Parque ensures a convenient and comfortable stay for all visitors.
Prime Location
Situated just 4 km from Ciudad del Carmen International Airport, this hotel provides easy access for travelers. Don't miss the opportunity to experience the perfect blend of luxury and convenience at Hotel del Parque.
Nearby Attractions
Letras CARMEN
Letras CARMEN, Malecon, 24100 Ciudad del Carmen, CAM, Mexico- Attraction
Mirador de Delfines
Mirador de Delfines, Calle 20, 24100 Ciudad del Carmen, CAM, Mexico- Viewpoint
Mercado de las Artesanias
Mercado de las Artesanias, Malecon, 24100 Ciudad del Carmen, CAM, Mexico- Public Art
Parque 1 del Malecón
Parque 1 del Malecón, 24100 Ciudad del Carmen, CAM, Mexico- Park
Parque de las Madres
Parque de las Madres, 24100 Ciudad del Carmen, CAM, Mexico- Park
El Barquito
El Barquito, Malecon, 24100 Ciudad del Carmen, CAM, Mexico- Monument
Parque Monumento a la Bandera
Parque Monumento a la Bandera, 24100 Ciudad del Carmen, CAM, Mexico- Park
Parque Tecolutla
Parque Tecolutla, 24100 Ciudad del Carmen, CAM, Mexico- Park
Parque Tila
Parque Tila, 24100 Ciudad del Carmen, CAM, Mexico- Park
parque guanal
parque guanal, 24100 Ciudad del Carmen, CAM, Mexico- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
01:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Room Types
Single Room, Balcony
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
ShowerTVTelephoneDeskPrivate bathroomRoom service (limited hours)Daily housekeepingFree Local callsFree WiFiBed sheets not available
Single Room
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
ShowerTVTelephoneDeskPrivate bathroomRoom service (limited hours)Daily housekeepingFree Local callsFree WiFiBed sheets not available
Double Room, Balcony
Up to 2 guests2 Double bed (131-150 cm wide)
2 Double Beds
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
ShowerTVTelephoneDeskPrivate bathroomRoom service (limited hours)Daily housekeepingFree Local callsFree WiFiBed sheets not available
Double Room with Balcony
Up to 4 guests31 sqm2 Double bed (131-150 cm wide)
Boasting a balcony with sea views, this double room also features air conditioning and a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
31 sqm
Sea View
In-room amenities
Air conditioningPrivate bathroomLinenUpper floors accessible by stairs onlyClothes rackToilet paperBottle of waterTrash cansConditioner
Queen Room with Balcony
Up to 2 guests16 sqmTwin bed (90-130 cm wide)
Boasting a balcony with sea views, this double room also features air conditioning and a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
16 sqm
Sea View
In-room amenities
Air conditioningPrivate bathroomLinenUpper floors accessible by stairs onlyClothes rackToilet paperBottle of waterTrash cansConditioner
Hotel Policies
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Children and extra bed policy
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are not allowed.
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(72 total)
Provider-sourced guest reviews.
9/10
Reviewed Mar 22, 2026La ubicación
9/10
Reviewed Mar 11, 2026Bel hôtel très bien situé à coté du joli square et du malecon. Très propre et conforble.
Le bruit très tôt le matin Centre ville
9/10
Reviewed Jan 19, 2026Comfortable/clean room and friendly professional service
No Restaurant open during our stay
9/10
Reviewed Dec 18, 2025Prima, verblijven in het centrum van de stad
Het uitzicht
10/10
Reviewed Sep 12, 2025Todo bien !
9/10
Reviewed Sep 6, 2025Albergo arredato in maniera moderna e abbastanza funzionale. Posizione comoda nel cuore di Ciudad del Carmen. Possibilità di parcheggio nei pressi.
Mancanza del frigobar. Assenza di ascensore (eravamo all'ultimo piano)
8/10
Reviewed Sep 4, 2025Le falta elevador me dieron anotación en el tercer nivel y se me complicaba la subida, tengo alguna restricción en mi caminar.
2/10
Reviewed Sep 2, 2025Mala horrible mal personal habitaciones descuidadas en el menú del restaurante no tienen nada por qué no es quincena
10/10
Reviewed Jul 4, 2025Muy buena la estancia
8/10
Reviewed May 1, 2025Excelente ubicación, vistas a la Catedral y al mar/laguna con la emblemática Stella Maris. Personal de recepción atento y servicial, limpieza interior adecuada pero nunca limpiaron el balcón. Café de cortesía en la mañana, varios restaurantes cerca.
5/10
Reviewed Mar 4, 2025Location is very central, too bad I didn't get a chance to experience any of the beautiful views in the listing pictures.
Be aware that not all rooms have balconies or even externally-facing windows, and without them, the small, dated room feels extra dingy.
10/10
Reviewed Feb 23, 2025It was very clean and the staff was very friendly. Great value for the location
10/10
Reviewed Dec 21, 2024Excellent location, sea views, right on the Malecón. Exceptionally helpful staff. Very comfortable and clean.
10/10
Reviewed Dec 20, 2024Tranquilo no había agua eso si para tomar ósea botellas
10/10
Reviewed Nov 29, 2024Lugar muy limpio y cómodo
10/10
Reviewed Nov 21, 2024Me gustó la atención y limpieza del lugar
10/10
Reviewed Nov 16, 2024Todo estuvo excelente muchas gracias
10/10
Reviewed Nov 1, 2024Todo estuvo muy bien, la habitación limpia y cómoda, la atención del personal muy buena y amables
6/10
Reviewed Oct 20, 2024Las instalaciones en general en promedio, TV sin cable, aire acondicionado no funcional, sin embargo el recepcionista del turno vespertino fue grosero, poco amable y no empatico, tiene mala actitud, quiero dar una felicitación a la dueña del hotel, siempre buena actitud, atenta y amable.
6/10
Reviewed Jul 13, 2024El clima no enfría mucho y hay algo de polvo en la habitación El personal de recepción es muy amable 😀😀
10/10
Reviewed May 26, 2024Muy bien tratado por el personal del hotel
8/10
Reviewed May 9, 2024...
8/10
Reviewed Apr 15, 2024Un excelente lugar muchas gracias
10/10
Reviewed Mar 24, 2024Todo bien.
8/10
Reviewed Mar 3, 2024Tranquilo muy buena privacidad,lo que deben de mejorar son sus climas no enfrían bien y bueno la zona es muy caliente
10/10
Reviewed Mar 2, 2024El hotel esta en una locacion favorable si vienes a asuntos de trabajo o capacitación en carmen, las condiciones son aceptable para el precio, los servicios son basicos pero fiables, puedes descansar comodamente aqui, los recepcionistas tomas y marisol, son excelentes personas que estan dispuestas a ayudar, me hospede 3 noches y no tuve ningun inconveniente
6/10
Reviewed Feb 2, 2024Todo bien, único inconveniente fue la falta de agua caliente y a pesar de decirle al personal no hicieron nada para solucionarlo.
10/10
Reviewed Jan 25, 2024Excelente opción, muy limpio, ordenado y buen servicio.
2/10
Reviewed Jan 24, 2024No hay manera que te facturen
10/10
Reviewed Jan 19, 2024muy buen servicio
10/10
Reviewed Jan 15, 2024The TV was not working, and was not an issue for me.
8/10
Reviewed Jan 14, 2024A good place to rest
10/10
Reviewed Jan 12, 2024Quizás las cortinas más oscuras
10/10
Reviewed Jan 1, 2024Excelente ubicación, trato del personal
9/10
Reviewed Dec 21, 2023Large room with a good bed and a nice balcony with Stella Maris/Gulf view as well as the Church, city square. Great location. Very good bath, large shower. The staff here is great.
The towels could be better -- they were "scratchy," rough. The room smelled like cigarets -- like it has been smoked in fairly recently.
5/10
Reviewed Dec 14, 2023Across from the Malecón and in close proximity to restaurants.
It’s very basic and some maintenance is required. It’s clean and suits the purpose. The parking is in front on the hotel on the street. At night there is a guard watching.
10/10
Reviewed Nov 27, 2023Excelente lugar, centrico y cerca del malecon
10/10
Reviewed Nov 23, 2023Me gustó mucho y sobre todo la vista
6/10
Reviewed Nov 1, 2023I got room 100. It was very old and noisy. It needs urgent update.
8/10
Reviewed Oct 24, 2023Esta en una buena ubicación Muy céntrica
8/10
Reviewed Oct 16, 2023Los alrededores es muy bonito, a mi esposa le encantó, lugar tranquilo y comodo
9/10
Reviewed Oct 13, 2023Location and cleanineaa
Doors lock didn.work
10/10
Reviewed Jul 26, 2023Todo fue increible, desde la atención hasta la estancia. Felicidades. Recomendado
10/10
Reviewed Jul 4, 2023Todo excelente
6/10
Reviewed Jun 30, 2023Un hotel basico con un servicio malo.
10/10
Reviewed Jun 5, 2023Adecuado al precio. Buen ubicado en esta área de la ciudad
2/10
Reviewed May 1, 2023Llegamos y no tenían habitaciones pregunté por qué y me dijeron que por que reservé con la aplicación y no con ellos directamente era ya tarde y no encontré donde más alojarme
10/10
Reviewed Feb 25, 2023Couldn't be better. Friendly and helpful staff, clean room in an ideal location. I'd be sure to stay there again.
Nothing I didn't like.
10/10
Reviewed Sep 27, 2022Pizza place attached to the hotel is fantastic - great staff and lovely service
-
10/10
Reviewed Jul 28, 2022El servicio del personal de la recepcion muy amable y atenta
8/10
Reviewed Jun 13, 2022Lo único complicado es el estacionamiento, pero en general es buena opción con excelente ubicación
8/10
Reviewed Jan 8, 2022Cuenta con buena ubicacion. Tuve invonvenientes con el minisplit y wifi en la habitacion y en respuesta amablemente me asignaron una habitacion doble. Mucho mejor de lo esperado.
10/10
Reviewed Dec 18, 2021Falto que me dieran la factura que solicite por el hospedaje, el de recepción del hotel me dijo que Hotels. Com tenia que darme mi factura por la renta de la habitación, pero ustedes no me dan la facilidad de pedirselas y que me la den, les pido que se pongan en contacto conmigo para que me den la factura que solicito por lo que pague por el hospedaje
6/10
Reviewed Nov 4, 2021Es un buen hotel para estancias cortas, ya que no cuenta con alberca ni estacionamiento.
4/10
Reviewed Sep 1, 2021como tal no me hospede en este hotel fue muy incomodo llegar y no encontrar estacionamiento ni un lugar seguro para estacionarlo, venia con muchas maletas y no cuentan con personal ni siquiera para ayudarte a instalarte, estaba en una zona no muy segura y con muchos vendedores ambulantes. Por la seguridad de mi familia y de nuestro vehículo NO toamos la reserva
8/10
Reviewed Apr 5, 2021La ubicación excelente, la atención muy buena. Solo pequeños detalles de limpieza en general todo muy bien.
8/10
Reviewed Feb 20, 2021Bien para descansar cuan noche. No tiene estacionamiento propio
10/10
Reviewed Feb 9, 2021Las veces que me hospedo en este hotel, es muy grato, los precios accesibles, el personal atiende con calidad.
10/10
Reviewed Jan 27, 2021excelente. buen lugar para descansar
6/10
Reviewed Jun 20, 2020Las fotos qué suben a la red muy lejos de cómo son en realidad, las cortinas sucias , Las paredes manchadas , no servía el internet, el baño apestoso. Por ese precio hay mejores opciones en cd del Carmen
10/10
Reviewed Mar 6, 2020UBICACIÓN EXCELENTE LIMPIEZA TODO PERFECTO EN GENERAL
8/10
Reviewed Jan 26, 2020This hotel is located overlooking the Malecón. There are great views from the balconies overlooking the harbor. It is very clean the staff very accommodating. In fact a woman we think is the owner wanted to have pictures take. With us by our motorcycles. Good location and price.
10/10
Reviewed Jan 20, 2020Esta súper bien, muy cómodo y la vista está increíble excelente
10/10
Reviewed Jan 14, 2020La atención del personal a la llegada, aún siendo horas antes de la hora de registro señalada, fue de 10 y me dieron la habitación en ese momento. Muy buena actitud del personal de los diferentes turnos que laboran allí. Felicidades.
10/10
Reviewed Jan 6, 2020Très bien situé au bord de mer avec vue suivant les chambres, avec restaurants, marchés, places animées et musées à courte distance à pied! L'hôtel est confortable avec un personnel aimable, manque juste un ascenseur à mon humble avis...
10/10
Reviewed Dec 21, 2019Excelente hotel,ubicación, limpieza y atención
8/10
Reviewed Nov 23, 2019Limpieza y comodidad, buena ubicación en el centro, cerca del malecon, de inconveniente solo el baño muy reducido y olor raro
10/10
Reviewed May 8, 2019Muy buen servicio aún que fue poco tiempo me sentí muy Agusto como en casa
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Comfortable room
- •Friendly staff
- •Good location
Areas to consider
- •No restaurant open
- •Lack of elevators
- •Limited amenities
Cleanliness
8.39/10The room was clean, but there were mentions of issues in other areas.
Service
9.36/10Friendly professional service was highlighted in the reviews.
Location
9.4/10Convenient location in the heart of Ciudad del Carmen.
Room Quality
8.35/10Modern and functional decor, but some restrictions noted regarding accessibility.
Amenities
7.88/10No fridge available and lack of elevators noted as an issue.
Value for Money
8.84/10Overall value seems consistent with hotel standards.
Food and Beverage
6.89/10Limited menu mentioned; restaurant was closed during the stay.
Overall Experience
8.86/10Guests enjoyed their stay despite some inconveniences.