Selamat Datang Ke Kuala Besut
Selamat Datang Ke Kuala Besut, Lorong Tiga, 22300 Kuala Besut, Terengganu, Malaysia- Statue
Stunning Beachfront Location: Enjoy the breathtaking views and tranquil ambiance of Air Tawar Beach right at your doorstep.
Comfortable Rooms with Sea Views: Relax in our well-appointed rooms featuring private balconies overlooking the sea, perfect for unwinding after a day of exploring.
Convenient Facilities and Services: From a garden to relax in, a shared lounge to socialize, and a helpful tour desk, we ensure your stay is memorable and stress-free.
Experience the beauty of Air Tawar Beach at TEMU PRIMULA. Book your stay now for an unforgettable beachfront getaway.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
45 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
45 sqm
Sea View
In-room amenities
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Double bed (131-150 cm wide)
Room details
45 sqm
Sea View
In-room amenities
2 Queen Beds
Features a private balcony
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
1 King Bed
Features a private balcony
Layout - Separate living room
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Desk and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
Features a private balcony
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, free toiletries, and towels
Practical - Rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 6 guests
4 adults · 5 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
45 sqm
Sea View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La habitación era espaciosa
En línea con el resto de comentarios: 1. Recepción no tiene dominio del inglés o facilidad para comunicarse con el turista internacional. 2. Las condiciones en las que se encuentra la habitación no coinciden con lo ofertado. Suelo roto, alfombras y sábanas sucias, fuerte olor a Naftalina, muebles con desperfectos, telarañas e insectos, humedad. 3. No hubo desayuno buffet, al ser los únicos huéspedes con desayuno, nos ofrecieron la opción de desayunar en la habitación, opción que rechazamos educadamente. Hay bastantes comentarios en la línea, el hotel debería tomarse seriamente escucharlos y aplicar algunos cambios
None
Hotel ni memang pengalaman yang mengecewakan sebab bilik berbau lembap macam kayu basah dan buat suasana tak selesa, ditambah pula dengan linen & towels yang bau tak best 🤢, jadi tidur pun rasa terganggu; toilet kotor jelas menunjukkan tahap kebersihan yang rendah, manakala lampu malap buat bilik rasa seram dan bukannya cozy; breakfast hambar pula hanya ada pilihan terhad dan hambar, semuanya rasa biasa-biasa dan tak sedap; lock pintu pula guna kunci rumah biasa yang langsung tak secure untuk hotel; frame cermin reput jelas tak dijaga dan nampak uzur; dan akhirnya toiletries basic hanya sediakan shampoo, conditioner dan shower foam tanpa toothbrush atau item lain yang biasanya standard di hotel. Keseluruhannya, walaupun harga bilik murah mungkin jadi alasan, tapi dari segi comfort, kebersihan dan standard hotel, memang gagal dan saya personally tak akan repeat stay di sini.
Nada
bastante sucia la habitación, mampara y espejos con churretes, sábanas con mal olor y manchas en las almohadas, nadie hablaba inglés en la recepción ni se preocupaban por entender o explicar
Ambiente rilassante e spazioso
Interno della camera da ristrutturare (soprattutto pavimento) Mancano frigorifero e asciugacapelli
Room Service for cleaning take time, when I request for cleaning up.
The room size is very comfortable, but the bathroom to small, shower area.
Proprietario molto gentile, ci ha accompagnato lui stesso in spiaggia. Hanno un prato molto grande in cui ci starebbe bene una piscina.
Bagno molto sporco, c’erano capelli di ospiti precedenti nella vasca ed mensola vicino alla finestra impolverata e con sporcizia. Lavandino rotto e non tutte le prese funzionavano. Sono dotati di un bel tavolo da biliardo ma senza palline…colazione scarsa.
La cordialità
Sporco , lenzuola nn cambiate doccia nn funzionante , clima rumoroso
Nulla era al limite della decenza
Stanza piena di muffa con un cattivissimo odore. Asciugamani sporchi come anche le lenzuola. Colazione pessima. Alla reception non parlano nemmeno inglese. Non ci andate perché così evitate brutte sorprese.
Nulla purtroppo.
Struttura molto sporca. Staff incompetente, la ragazza non sapeva nulla delle richieste che gli abbiamo fatto. Lontanissimo dal porto.
I dont like
Poor
Es war sehr günstig und man hat sehr viel Raum und ist sehr nah an Bus und Boot Station ✈️🗺️
Die Ameisen , die sich am Frühstück bedient haben 🙃
Installation électrique défaillante problème de douche personnel avec manque de compétence
Rien hormis l'emplacement Nous avions commandé pour 5 personnes en arrivant nous avions que 1 lit double pour moi et mon mari et pour mes enfants ils ont osé nous prêter des matelas tout sales noirs de saleté Quand on leur a dis qu'il y a yn soucis sachant que mes enfants sont asthmatique et ne peuvent pas dormir sur ses matelas sales Et sur un mini sofa qui est tout petit même mon fils de 11 ans ne rentrait pas sur le sofa qui ne deplie pas biensure Ils m'ont dit de payer une autre chambre ppur être a l'aise et pourtant dur la réservation tout était noté 5 personnes. Donc pas d'armoire, valises dans la cuisine Nous avions envoyé plusieurs messages à booking pour leurs demandé de trouver une solution mais aucune réponse de booking N'ayant pas pris d'assurance si j'annule il ne me rembourser pas
Nous avions commandé pour 5 personnes en arrivant nous avions que 1 lit double pour moi et mon mari et pour mes enfants ils ont osé nous prêter des matelas tout sales noirs de saleté Quand on leur a dis qu'il y a yn soucis sachant que mes enfants sont asthmatique et ne peuvent pas dormir sur ses matelas sales Et sur un mini sofa qui est tout petit même mon fils de 11 ans ne rentrait pas sur le sofa qui ne deplie pas biensure Ils m'ont dit de payer une autre chambre ppur être a l'aise et pourtant dur la réservation tout était noté 5 personnes. Donc pas d'armoire, valises dans la cuisine Nous avions envoyé plusieurs messages à booking pour leurs demandé de trouver une solution mais aucune réponse de booking N'ayant pas pris d'assurance si j'annule il ne me rembourser pas
L'accueil, l'aide pour se déplacer de la part du patron, le petit déjeuner notamment les rôtis et les petits beignets sucrés ou salés. 2 passages avant et après les îles Perhentians. Le restaurant dans le jardin nous a fait une très bonne impression .
L'établissement est un peu vétuste. Pourtant on devine qu'il a dû être flamboyant.
No elevator, decaying woods on furniture, boring porch, cleanliness around property are poor
The location is near to Jetty. Room is spacious and decent.
The surrounding is very dirty. Even the hallway and stairs are also dirty. No lift available at the property.
Close to the jetty so a good location if you’re heading to the Perhentian islands early in the morning. The room is okay and clean if you ignore the wear and tear. Air conditioning works well.
The hotel almost looks deserted. Paint is peeling from walls, the floor is worn and we did not see any other customers. Some mosquitoes in our room.
Bon emplacement près de la plage.
Valable pour une nuit pas plus.
The location is convenience to the jetty and Besut town.
Poorly maintained. Stained bath tub.
Emplacement
Pas de lit
The room is spacious
No elevator the toilet is a bit smelly The bed fleas (got bitten a lot) Cold response from the staff after letting them know about it
Bilik yang luas
Kawasan tidak terjaga usang,bilik lama lampu malap,peti ais tak ada,sarapan tak banyak pilihan bilik tak cuci bersawang kotor bekas rambut penghuni sebelum ni pun masih ada,tinggal 2 malam bilik tak di kemas tea kopi segera tidak di ganti pada hari kedua.saya tertinggal kad kunci di luar jangkaan saya malamnya akan pergi ambil tetapi kakitagan tak mau gantikan sementara hanya boleh buka bilik aja tinggal lah kami dalan kepanasan sedangkan deposit RM 100 masih ada dengan pihak hotel ini amat amat mengecewakan saya.
Bagus
Tiada
The room is big.clean bed clean pillow.
Menu for the bfast shud be more varities. Pls make sure the.hotel also clean.u have potential to attract more ppl to stay but the hotel ials not well manage by the management.spider web,taik cicak is everywhere.the bottle for the jam,butter and kaya also were rusted.pls pls extra carefull for cleaness.
The place should improve in the up keeping.
Trop de moustiques dans la chambre
Room very big and very comfortable.
Hotel is run down with maintenance. Toilet is dirt.
C’est spacieux, confortable et proche de la plage. Le manager de l’hôtel nous a fait visité la ville, nous a amené faire les courses, nous a fait découvrir plein de choses locales GRATUITEMENT. Super rencontre et super hôtel.
Peut être la musique qui a dehors le soir
Size room big and easy to find restaurant.
There is a smell in the room and toilet. Lots of rotten wood. Moldy walls.
Toilet was dirty... Breakfast not prepared on time, was late by 45 min
L'hôtel s'est occupé du parking pour stationner notre voiture pendant notre séjour sur les îles de Perenthian. Il nous a emmené prendre un bon petit-déjeuner et nous a attendu pour acheter les billets pour prendre le bateau. Très pratique
Perfetto per una notte perché vicino il jetty per una partenza mattiniera verso le isole Perhentian. Ristorante/cafè disponibile alle spalle della struttura ed aperto fino alle 23, utile per la cena visto che intorno non c’è granché.
Pulizia
Servizio navetta incluso
Poco pulita, cauzione di 50 myr, porte con spifferi da cui entrano le zanzare
Location
The condition of the room was poorly maintained, dust, mold, toilet was dirty. Only 1 key isprovided for guest. cannot ask addtional
best customer service, best services, , every room has large spaces, Cikgu Arif the best
Goed en goedkoop. Indien dit hotel opgeknapt zou worden, kan het een mooie plek worden.
Ontbijt.
Bon emplacement proche de la mer Parking gratuit Petit déjeuner correct Excellent resto bar de bord de plage Grande chambre, lit spacieux Literie correct Bon accueil Bouilloire et nécessaire pour le café et thé Climatisation Excellent rapport qualité prix
Difficultés pour comprendre comment fonctionne la douche. Murs de douche et de dessous de cuvette des toilettes dégoûtantes
bilik yang selesa
tv tak function
Bilik besar Dan selesa
Toilet kotor terutama dinding ruang mandi penuh dengan kulat² hitamndan berbau hapak
Chambre spacieuse
Un peu rustique
Parece aceptable pero la realidad es que esta muy abandonado
Sucio, viejo, daba miedo
Personeel is vriendelijk
Kamer is erg gedateerd, en de hygiëne valt wel tegen toilet was niet schoongemaakt alleen schoon gespoeld met water Badkamer is heel erg oud en was schimmel aanwezig
There's a particular group that loves the old hotel vibes. It's like everything froze in 1996 and they changed nothing. Except to remove the cupboard door (or it decayed away) and changed a new aircon unit. It's old. There's a cafe but wasn't open. The beach behind was the soft sand type. I didn't go in the ocean as the waves seemed high. Spacious for a hotel room. Extra large bed was indeed extra large. Towels also very large. Breakfast was so-so but to add on a person is RM 15 and have to inform them at reception the day before, which isn't convenient if you have family members that may or may not want to sleep in. Also the balcony was a huge plus to dry off clothes and enjoy the view.
Mold on the ceiling, toilet had hardened 💩 in it, only two mugs for a triple room. Shower holder hanging on for dear life. No water dispenser even in public area. Pool table only for decoration, cannot use. There were no ceiling light, except at the balcony.
The hotel need to refurbish to upgrade the facilities provided eg. toilet to ovoid unpleasant smell...
Personnelle très accueillant
Il n’ya pas de piscine ,suggestion il faudrait une piscine
Le personnel très agréable Lit confortable
Hôtel qui aurait besoin d’un bon coup de ravalement. Chambre poussiéreuse plein d’humidé
I really like the spacy room. It is really good for family with 4 children. I think if they got swimming pool there, more people will stay there.
Location
To improve on cleanliness & facilities.
It was lovely. Beds are so comfy and nice duvets. Very pretty grounds and close to beach. Monkeys around the area. Locals really friendly!
I didn’t know about the cafe that is outside around the back area. We would have appreciated to be made aware of these facilities as we ordered drinks etc via Grab. Some fridges in the rooms / tvs would be a great option on another tier of room maybe. For such lovely bathrooms and showers / baths, a bit of a deeper clean would go far!
The size of the room
The balcony are dirty with lizard “waste”
location
cleaning
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.4/10Several reviews indicated that cleanliness was an issue, with mentions of dirty rooms and facilities.
Service
8.4/10Many guests praised the friendly and helpful staff.
Location
7.9/10Location was frequently noted as attractive due to proximity to the beach and convenience.
Room Quality
6.9/10Rooms were noted for being spacious and comfortable, but some mentioned maintenance needed.
Amenities
7.9/10Amenities such as a good cafe and spacious rooms were positively highlighted.
Value for Money
7.1/10Overall, guests felt they received decent value despite some issues.
Food and Beverage
6.4/10Food issues were mentioned, affecting overall sentiment towards this category.
Overall Experience
7.4/10Guests enjoyed their stay overall, despite some notable issues.