Residency Lake Resort & Spa

Location and view

Not worth the price

Yes

Wifi range

Best property

Good place

Nothing to mention

I like love this resort. Only thing which I would like you take cognizance of is cleanliness of wooden lamp and bathroom door. The creeks in it is quite dusty.

Break-fast was good with multiple options. Restaurant staff was warm and courteous. Resort has great location, view and greenery. There is ample parking space.

Cleanliness of restaurant and rooms could have been better. Segregation of Veg and Non-Veg food at the buffest counter could have been better. Accessibility can be improved across the resort. Panoramic View Rooms are complete NO NO for senior citizens and PWD.

Excellent!!! Value for the money. Very helpful staff. Food was tasty and restaurant staff is very nice. Thank you Mr. Vishnu and his team. Hope to visit you again.. thanks….

Nothing

The ambience was perfect with slight drizzzling and close to nature. The room is spacious and enough bedding was provided. The view was too good. The staff were courteous and very polite and helpful

Nothing as such

The location and view was perfect. The room is good and sizeable for a family of 2 with a child. The breakfast was decent and the property has an excellent spa with a great masseuse. The staff was a bit untrained and unprepared for the long weekend rush. It was difficult to get things in time and seemed that the hotel was unprepared, especially in the restaurant. Many people complained and fought with the staff. The happy hours board said all drinks buy 2 get 1 free, but when inquired, cocktails and some other drinks were not included in the happy hours. The food taste was decent. The staff gradually realized their shortfall and were much better on day 2.

mentioned above

Location and service and overall food quality

Cleanliness can be better and faster room availability and no disconnect of power

Simple hassle free check-in Value for money

The restaurent is good but it is not open to breakfast for non residents.

The vibe and the surrounding was very peaceful also the Revive Spa is a must, it was an amazing relaxing session.

Washrooms are small but manageable also food could have been a lil better.

Location, friendly helpful staff

Nothing it was fine. Pool was a welcome treat

Only food was good

Non cooperative staff

Staff Cleanliness & Natural environment

Food

It at great location but can’t have direct access to lake

Property had lost Coker ocher in room

Location

Stinky rooms, slow room service, low standards breakfast - for the amount you pay here you get below average service and breakfast

Great resort. Good vibes. Clean and spacious rooms. We stayed at the grand Lake view room.

Residency is a lovely lake front property with good facilities and helpful staff. Food was good but can be improved. Will definitely re visit. Thank you

Some facilities can be improved like activities for residents and food choices.

location

Staff was totally unresponsive despite informing multiple times that phone in the room isn’t working, nobody budged

view was good from location or room Food was good

Dirty rooms Old and broken furniture Unhygienic

Nice facilities and place the restaurant staff is too too courteous.

Cleaning is room not upto the mark

The location is near to lake, beautifully made with ample of spaces inside and outside the rooms. Indoor games lawn pool available

Some of the activities were closed due to some function. The restaurant is small and service was delayed.

Location was good. View fantastic from the panaromic rooms , prefer 104-108 rooms.

Bathrooms are very dated and old. The room can remain as it is, but bathrooms must be moden and look clean and comfortable. Breakfast needs attention. Nothing in terms of variety,. Same food everyday. Taste is very mediocre. Looks luke good is without garlic, onion or ginger. The Management has to eat the Breakfast for 2-3 days to understand what other people are facing, specially on weekends when you charge more but nothing extra in terms of service. Not value for money. The lunch and dinner options are good though, so can use the restaurant for lunch or dinner.

The staff were courteous and helpful. The property was picturesque.

Food options/spread is limited. Biryani and Tandoori were good out of items listed out in the menu and met the expectations. None of the activities listed was done

The view,staff,balcony size.

Location of the bathroom,location of ac,upkeep of the area around the pool,

The room lock was not working Telephone was not working I guess no pre-inspection was done before the guest arrived The kettle was smelly - Not properly washed Restaurant order was taking lot of time Overall not to customer friendly Sorry but it is real experience I am sharing here

Location, planning, development, service.

Not maintained up to expectations. Need fresh paint in some spaces, things look old and decaying. Need to do pest control. Too many cockroaches roaming about in the living space indoors, all day and night - not sanitary / hygienic.

Staff Like Ganesh ist very copperative housekeeping staff Like atharv.suraj

Breakfast was good..service wise and taste wise Staff is cooperative Property has maintained well even if it is in outskirts

Service can be more improved

Overall location and staff

Rooms could be mantained better

Lake view location and property quality

Due to heavy rains the newly constructed bathroom roof leaking heavily. The breakfast can have more variety.

Only the view

The facilities, the dirty rooms, the unhygienic cafe etc

Nothing.

1. Lack of basic civic sense and cleanliness. Washrooms stained and wet with water all over the floor. Stained sheets, wet floors, dirty outside area. Room stinks. 2. Staff lacks basic training and hospitality. They neither know how to clean or how to deal with guests. 3. There's no view while room claims panoramic lake view. Lake is far away from property. 4. There is one common balcony for three families. Lack of privacy. 5. Pictures do not match reality. 6. Cafe is poor and unhygienic

It was random plan to book this property and we feel lucky that property location is so good. Lake view rooms are very spacious and clean. Loved food as well.

Amenities like pool and others should be properly managed

Breakfast was ok but quality was not up to the mark.

Apart from Stay there were not much activities. Glass door & main door lock was not working which was updated to the staff. For Room Service we had to call the staff thrice.

Location, landscaping, spa service

Lack of cleanliness, service needs to be better,

Amazing location and food

I booked for spa but no spa person on leave so didn't get service ! Vary disappointment

Location

- Cleanliness and hygiene- Room was stinking, possibly because or dirty mopping. Pillow covers were not fresh and clean. Towels were torn at the borders. - Food- very basic and far from being tasty. Breakfast buffet was very average and unmanaged. - Facilities- All the indoor recreation facilities were broken and unusable. If you are going in monsoon, you have nothing to do other than staying in room. No covered sit-outs to enjoy view in monsoon. No privacy as room entrance is hardly 2 feet away from each other. Not value for money stay, very expensive for what they are offering.

Property location, Rooms size, food etc

Service was delayed, balcony sliding doors were not repaired on time, on guest complaints people came for repair and that took a lot of the guests. I even found kokrojes but no one comes after complaint....

Service is very pathetic & poor. The establishment does not like to provide any service, including food. While I requested them for snack items at 6:4pm then they told they don't server this time which is not mentioned in anywhere.

The property location and our room location were excellent! The view from the room was stunning. The breakfast variety was quite good and tasty. There are two live cooking stands as well, serving omelets, dosa, and uttapa. What I liked most was the entire staff at the facility. Each and every person was very polite, smiling, and prompt to serve you. Room service is also quite prompt. Their positive attitude compensated for all the things that we didn't like. The pool is 4.5 feet deep and sufficient to enjoy a good swim.

There was no internet in our room, and the management showed no interest in/action to fix it. I couldn't watch TV or use my phone with WiFi at all. Almost no hot water in the shower and no pressure to hot water at all. The outside room surroundings were not cleaned after the previous guests. Aluminium foils and empty containers were lying on the side lawn. The room description didn't say that the approach to the road is NOT senior-friendly. There are quite a few steps to climb to reach the room. However, I found that they are building a ramp and constructing for the same.

Food was superb . Nothing to complain about.

The view

Booking.com gives you wrong picture about the panoramic view rooms, the rooms are not even 1 star, the bathroom are terribly worst.the kitchen is too small to accommodate large number of guest very very slow service.

Rooms were neat and clean, the property area is well maintained and all amenities were present.

Food was not upto the mark. Breakfast had options but was okay, nothing we ordered really met our expectation.

Location, Rooms, staff are great

Food and beverages can be better. You should consider having transportation options as the location is far too remote to depend on any form of public transport.

It is worth for leisure.

The place is very beautiful and ecofriendly

Location, food and staff are very good.

Rooms require rennovation a poor smell of wood was there

Space is nice. Its clean and green.

I ahd an incident where the table glass wasnt fixed properly and it broke and i ended up paying 1000 bugs fr that. Wish the manager was considerate abt this. The indoor alacarte could be better and faster in service as room sevice was faster and we had to wait fr our food in the hotel room. The kitchen wasnt clean enough.

Location is good one children play area is good Rooms are spacious and nice and clean with all facility Rest room service is also good Area of resort is very nice

Reaustaruent service is quit slow Morning breakfast is good but service is slow Not managing people