Hotel New Palace Aizuwakamatsu

Holes in wall. Dirty broken windows. Bad breakfast. Pillows ore rocks? Unsure. Hard mattresses. Bedbugs (bitten twice). Decor half finished. Whoever took over this hotel hasn't a clue - poor downsized service between a faux half-baked plush exterior.

I have stayed in various other business hotels in wakamatsu, but this is the best of the bunch. Some rooms were recently renovated, so they are equipped with modern utilities and are also clean. They provide complementary bottles of water, which most business hotels in japan fail to provide. I wanted to stay here for the whole trip, but there were no rooms available. I might just go back on the last day as they have some rooms available then. All in all, a very good hotel compared to its competitors.

After figuring that in Aizu that the tourist bus system was so efficient this turned out to be centrally located for visiting all the sights necessary to be seen. The staff went out of their way as much as they could, There is relatively little English spoken in Aizu.

普通の一般的なビジネスホテルでしたが、ロケーションがとても良く会津観光を楽しめました。ホテルの前の通り「野口英世通り」はなかなか良かったです。朝食はおいしかったです。

Location is great. About twenty minutes walking from Aizuwakamatsu station.

朝食のバイキングが非常に良い。 しぼりたてオレンジジュースのサービスが良かった。 立地場所も良く夕食を探すのにも便利であった。

フロントの方が親切です。 夜中に到着しましたが、丁寧に対応頂きました。 予約時のこちらの不手際にも嫌な顔一つせず、また、直前のリクエスト(エキストラベッド )にも対応下さいました。お部屋も清潔で、かけ布団も少し厚みのあるタイプでした。洗面所には歯ブラシなどのアメニティはありますが、フロント前に男女別に化粧水や乳液、クレンジング、パック、シェービングクリームなども置いてあり、とても良かったです。

Located in the CBD, The room was of a medium size and hot with the a/c controlled remotely by hotel, no user adjustment. The window was able to be opened which afforded fresh air. The room had a portable air Humidifier supplied which helped alleviate the stiflingness of the room when the window was closed. The bed was comfortable except for the Pillow. The pillow was small in size and thickness and 'Rock' hard. Our request to Reception for an alternative or extra pillow was meet with the reply; "we don't have any other pillows in the hotel." We rolled up our coats in an attempt to form a more comfortable pillow. Not a great nights sleep was had. Free bottled water was supplied along with Free WiFi which was very slow wrt speed and unreliable wrt maintaining a connection. Unlike most Japanese hotels we had been to, this one had a room safe. Small but modern Bathroom with a good selection of toiletries. The shower was over the high sided bath, which could be a problem for those with mobility or balance issues. The Breakfast selection was about 95% Japanese food with no cereal or tomato juice, scrambled eggs were made to order. Our room was on the South Eastern corner of the hotel which gave us a view of the Tsuruga-jō Castle.

シングル２部屋を予約していたが、空き室のメンテのためかデラックスツイン２部屋に変更された。１部屋は若干古い設備もあったが、かなり満足できた。残念ながら、もう１部屋は整備不足で、更にゴキブリ３匹ほどが出てきて、不本意ながら退治してしまった。事前の清掃、整備をしっかりやってほしかった。

部屋は、清潔感あり、朝食が、美味しかったです。

Ａndroidのスマホ貸出サービスが便利だった。

Though the New Palace Hotel would rate a strong 3-stars anywhere else, I'm giving 4-stars as it's hard to find this type of value package here. First, important if your traveling in a vehicle, they not only having parks NG, but it's free. Rooms are Washitsu (Japanese-style Tatami mat), but are spacious, quiet, clean, and have a fine en suite toilet and bath. Good heating/air-conditioning, WiFi, and an included buffet breakfast is available. All for the price of a standard motel in the States, the New Palace is a very good value.

宿泊中無料で使える携帯が設置されていて、素晴らしいなと思いました。 お部屋は古さは感じれど綺麗め。朝食バイキングとても美味しかったです(^o^)会津若松駅から歩くと１０分位の所です。また機会があればよろしくお願いします。

部屋が綺麗で快適に過ごせました。

従業員が高齢で1つ1つの作業が遅い。この宿泊客の客層は不明だが、私自身は旅館に必要な丁寧なホスピタリティよりビジネスに必要な正確でスピード感のあるサービスを求めている。

Great location.

掃除は行き届いており、清潔感に問題は無いが、所々に古さを感じる所も。 スタッフの対応は良く、また、ボトルウォーターや朝刊の無料サービス等、サービスも良い。 また、朝食は県産米の炊き立て御飯が大変に美味しく、必要にして十分、満足できるものです。 立地と良く、常宿にしたいです。

観光に便利な立地です。徒歩圏に素敵なカフェやショップが点在しています。ホテルの建物は古いですが、改装されていて問題ありませんでした。

1泊のシングルで素泊まりの利用でした。 少し内装の老朽化が目立ちました。 従業員の方に不満はありません。

野口英世ゆかりの土地にあるホテルでした。 朝食がとてもおいしかったです。絞りたてのグレープフルーツ丸ごとジュースが最高でした。 出張だったので、あまりのんびりできませんでしたが、会津若松に行く時はまた泊まりたいです。

良好なビジネスホテル。ただ壁が薄いのか、隣のイビキが聞こえたりする。

老式的飯店,有點遠,簡單英日文即可對應,JR會津若松站走過來約20分鐘,前往鶴之城步行約30分鐘,我是冬季前往,路上下雪也積雪拖著大行李真的是一種磨難啊~整體上還算尚可,當天感冒相當不舒服,我是早出晚歸型,回飯店路上根本沒藥妝店可買藥物,櫃台人員人很好我跟他們購買感冒藥他們堅持不收費用,這讓我感動了一下,雖然是老式飯店,但有個人情味在,我下次來會津若松會再考慮住這間飯店.

駐車場もスタッフが居て案内もしてくれました。夕食を食べに出ると言うと、帰ってきたら、場所キープしてくれてこんな親切なホテル初めてでした。

Easy to find but it takes 20 min from the station if you want to walk. When checking in, they ask if you prefer Japanese or western style breakfast. We enjoyed the Japanese one. Room was ok but bathroom is just a "unittobasu". Next to the hotel is a small fish food restaurant. Sushi was lovely but "gaijins" draw attention and you'll need to speak some Japanese.

Overall this hotel is fine. Rooms are reasonable/large for the area. Room fittings are fine - beds are a bit springy for me. The lobby area is attractive. My one caution is with respect to the inadequacy of the wifi. It is both slow and unreliable. If you are travelling for business (or just like connectivity) I would consider a different option. It is very difficult to connect and most times once you do connect you will be drop within minutes. Even ready/replying to email is very painful. Do not count on being able to "handle a few work things" from your room - you will be very frustrated.

The most important criteria I had was whether it could host my dinner with two geishas from Higashiyama Onsen. It did its part perfectly - they supplied suitable dinner and drinks for the event! ^_^ Breakfast was buffet style, but good. The room was very nice! It was conveniently located on the tourist bus line.