Urbantel Hotel

Convenient, comfortable spot to stay in a hurry.

Slow internet and only street parking was available.

Tres gentili

Manque le petit dejeuner ou bien pouvoir avoir un the ou un cafe

Cleanliness

No parking space

The room is ok

It is not recommended for seniors especially like me who has concern on knees and hips. There are 45 steps to get into our room on the third floor. They should have saved a room for me as senior 😉 since I booked days ahead of time

24 h Reception. Wir kamen mit der Fähre nachts um 2 Uhr in Lucena an und waren darauf angewiesen, um diese Zeit noch ins Hotel rein zu kommen. Es liegt nur ca. 5 km vom Hafen entfernt. Nettes, zuvorkommendes Personal.

Strasse relativ laut früh morgens. Zimmer recht klein, aber für eine Nacht ok.

Noisy st and air on

There's a water leak in the comfort room floor. It is really annoying & kind of dangerous for us-nearing senior citizens.

Comfort room water leak & 30 minutes extension has not been observed.

Excellent little Boutique hotel Great Value for money Close to Perez Park

The place is clean and affordable.

None

spacious room.

none

Clean

No elevator and no meal

Bathroom has bidet.

Nothing

Excellent for family and solo travellers, Location and cleaning is good and staffs behavior is excellent

Fine for price

Within the town center.

The wifi- not consistently connected

Property is very closed to everything, bed was great , hot showers are super nice. Great place to stay. Highly recommended.

Extra pillows was charged , only one pillow per guest is not acceptable.

Silent peaceful

None

Close to Perez Park. Clean and friendly staff

When we requested for a blanket, they charged us for it.

The staff are very friendly and accommodating! They will do whatever possible to make your stay comfortable! Maraming salamat!

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Beds

Location

Close to everywhere

Nothing

Staff are helpful.

No breakfast and no parking

There are many TV channels. The water pressure in the bathroom is very good and there is even hot water.

You can hear every noise from outside the room.

So fantastic, leave me alone

Clean linens and towels smelled so good, great water pressure and hot water shower, super comfortable beds although no blanket, sheet only. And the staff were polite and helpful.

No ice available, no vending machines available, no available food delivery from Grab to that area, bathroom could have been cleaner . The tile in the shower had a bit of mold in the grout , and I killed two small German roaches in the bathroom as soon as we arrived.

Friendly staff!!!

side street parking

The room

None

They moved us to a different room as the one we had before was flooded because of the typhoon. They are very helpful and assertive.

The staff are helpful.

It's a very nice, clean and tidy, well situated hotel . The staff were lovely as they always are in the Philippines. The room was spacious, the bed was super comfortable, the bathroom was small but it served us well. Hot water in the shower is always a winner with me. I love cold showeres now and then but not everyday. There are many TV channels which was great.

The pillows were so old fashioned and too thin. The rooms don't have a kettle or beverage making facilities, there's a community kitchen on level two where you had to go for a cuppa. There is no complimentary bottled water in the rooms either but rather a 15 litre water dispenser in the kitchen also. There is no elevator, just a flight of stairs to ckimb, so if you're an older person you might request lower floor.

24 hour reception

No elevator and no fridge in the room

The location is around the city and the staffs are all accommodating Overall, it was good.

Hopefully there will be an upgrade regarding their wifi because the internet is too slow if you have a work.

The place is clean and comfortable. Air conditioning is cold and the tv and cable system is useable. Comfort room is clean and has strong water. Price is also good. Looking forward to staying again

Lack of parking. Few parking spots

The room is tidy. There's a small balcony. Common Pantry.

Stairs (no elevator)

Staff was wonderful and helpful, very clean and comfortable. Best choice in town.

In the middle of Lucena. Not pricey at all.

Stairs.

Free hot and cold water dispenser, free use of kitchen utensils, free use of microwave oven, comfy beds, toilet bidet, h/c shower

No elevator, no fridge

I like how accommodating the staff is, the room was clean and spacious.

The noise come from the aircon,

closed to amnesties, shower was great

too many steps not recommended for old folks

I stayed for 3 weeks. Excellent service. Received new bed sheets, new towels, cleaned floor, all in a routine manner. The AC works very well, and the water heater for the shower is good. I confidently left my bags and documents in my room, and never had anything stolen or missing. I had a great experience the whole time I was there, and Ive used Urbantel every single time Ive visited Philippines. Would use again.