Dancewoods Hotel

雖然園區比一般旅館大 相對維護成本一定比較多 房間價格貴是當然 但一間四人房破萬 兩人房7600 房間也沒有很大 標榜山景房 景色看出去并沒有 其他設施幾乎都要加價 加點晚餐 壽喜鍋 及定食 5人份 大家看到餐點內容 都面面相覷 怎麼吃了頓寂寞 一泊二食 超過2萬 實在花的真不值得 想說帶爸爸出門走走 這錢花的不值得

沒有

浴室，拖鞋，餐食，健身射備

很多細節都很用心，很放鬆的行程

動線設計不太明確，房內電視偏老舊

環境友善 可愛

電視不能連網 只能看mod

可以玩的點很多

餐廳食物需要加強

迎賓奶茶好好喝，宵夜有奶茶就太棒了！ 床很好睡，不會半夜被搖醒 設備多樣，遊戲室乾凈整齊， 日式庭院很漂亮，人員親切~ 停車場位置很棒！ 有機會希望再入住~

進入泳池的鐵扶梯，腳踏部分加個止滑， 腳踏才不會太痛~

房間跟設備

櫃檯工作人員臉臭

宵夜及早餐很好吃

餐廳座位太少了

環境很漂亮

設備疏於管理，人手看起來不足，員工訓練不夠，設備很多，但都沒做好。

園區造景美麗，可以花點時間逛與拍照，並更可以與小動物們互動。

空調可能需要改善，幸好是員工親切，立即拿電扇應對炎熱的夏天。

園區很大很好逛，環境悠閒舒服

漂亮的日式庭院 豐富的設施 合理的價格 會再來價格

隔音太差

餐點選擇性低，且食材不新鮮，麵包又乾又硬，米台目好像冷凍過，很難吃的到，房間湯池和淋浴設計不良，房間走道昏暗，生意已經不好了，很多設施還要預約收費，這種房價，這種服務，應該不會來第二次了！

Room interiors are dated and poorly maintained, mildew all around the sunken onsen tub. Wifi in room kept dropping and was difficult to establish a connection. Staff service across the entire hotel was the worst! Front desk staff refuses to explain any of the activities available for guests when asked, shoved the program sheet at me told me to read myself instead. Restaurant staff would not entertain a special request to order fried rice, told me to order a full child's set menu and plain rice instead, or order food delivery! Absolutely horrendous!

Japanese theme park had lots of activities to entertain kids. Entrance is free and there are a few complimentary activities we can do. For the rest, we have to pay for it. The onsen is good with about 4 pools (3 hot and 1 cold) and a rest area within.

In our quadruple room, the aircon is blowing down on one of the beds. It's very cold for that bed and warm on the other. In the twin room, the aircon is very cold (showing 20.8C room temperature) despite increasing it up to 28C. Overall, the sleep quality isn't that great. Limited dining options around the hotel. We ended up with the expensive Japanese restaurant which we felt was kind of a fusion food after eating. Later we saw people ordering from the lounge bar which looks like a cheaper option.

We booked a stay because the theme park on the resort grounds has capybaras and alpacas we can play with. Entry to the park is free for hotel guests, and we had a lot of fun feeding the capybaras, petting them, and watching them enjoy themselves. Alpacas were also very docile and cute. We had an ocean view room in the main wing of the hotel, which gives us views of the park, the ocean, and also Guishan Island in the distance. The room has standard amenities, and the small minibar is free. The electronic controls for the lights and the aircon can be confusing, as the same wall-mounted device controls both, and one needs to press a button to switch between lighting and aircon. My parents couldn't figure it out. The bathroom is between the balcony and the bedroom and has floor-to-ceiling windows. This means that unless one is on a high enough floor, it may be possible for someone on the ground or one of the Japanese villas in front to get a peek. It is then necessary to draw the blinds. The deep sunken bath is quite nice, and feels Japanese in style. We didn't use the pool, but my parents really enjoyed the hot spring baths - which are separated by gender and therefore clothing optional. Going there in the morning meant they had it to themselves. Hotel offers a "supper" from 9:30-10:30 pm in the lobby, and there is a rush of guests trying to grab light snacks, desserts... etc. Breakfast is decent for a Taiwanese hotel, with lots of salad/fruit selections as well as many hot dishes - skewed towards local flavors. Guests are split into 3 time slots upon check-in. My only complaints are: - the room smells kinda pungent upon check-in. This is probably due to the intense summer heat during the day, and improves after the aircon is turned up. Mom thought it smelled of armpits but it's probably just the rubber/plastic in the room being heated. - hotel uses cheap materials which are not durable. There is a lot of wallpaper - even in the elevators - so that gets ripped easily and the hotel doesn't bother repairing the damage. The front doors of the hotel which slide open also needs to be lubricated as they make loud squeaks every time they open. Other than that I was happy with my 1-night stay. Front desk staff was helpful in calling us taxis and helpful and friendly in general.

從一開始網路訂房之後，大概打了兩個禮拜的電話都無人接聽，最後是寫email才聯絡上。導航會導到園區而不是飯店，位置不好找。雖然看似設施很多，但很多都會因故暫停（櫃檯也不會先知會，可能他們也不清楚）。也不會建議該怎麼玩比較好，只能自己摸索。取房卡的時候也不會告知wifi 密碼和如何從房間播到櫃檯。房間的淋浴和浴缸是合併的，一開始水壓很小而且溫度很極端只有超燙或是只能洗冷水，後來有下樓和櫃檯反應修復之後有好一點。騎士堡設施非常的小😂 只適合小小孩。大眾湯是裸湯然後進去看到是標榜精油藥浴（所以應該不是溫泉？）湯泉的溫度也很幽默，39度的湯硬是比42度的燙😅泡湯的時候櫃檯也沒有告知鞋櫃、置物櫃和更衣室都分別在不同的地方，旅客都各自摸索還互相幫忙（人都很好😂）日式莊園很美，動物很可愛，但整體的管理和服務可以再更加貼心專業一點才對的起這個價位。

真的有一秒到日本的感覺整體服務不錯

迎賓飲料-無。 協助客戶拿行李-無。 浴缸的水龍頭要「爬」到浴缸裡才能開；浴缸高應該有70公分。淋浴也在浴缸裡。 游泳池-12月到三月，無（也沒先講）。 Spa或按摩-無。 日式文化介紹-無。服務人員會發給你一張園區簡介，叫你到園區裡，自己付費發掘。 以兩大一小（7歲）9000元來說，我不推薦。

房間設備尚可 但清潔程度有待加強

適合帶小孩的家庭旅遊，館內小活動不少，還能到處拍照餵魚，人員服務態度不錯，只是細節訓練和各服務處的交接要再精實點會更好。

日式庭園很漂亮 大眾泡湯池也很棒 整體滿意! 唯獨櫃台人員專業訓練需再加強，謝謝

very good place for family trip, especially together with kids. wide selection of activities to choose.

蚊蟲太多 冷氣不冷

房間動線不佳，園區風景不錯。

服務不是很好，工作人員不太專業，很多戶外區，下雨工作人員只會說沒傘也不會協助處理。早餐吃飯的地方很擁擠，且已經分兩批次，卻還是要等位置，用餐時間很短。

園區及飯店活動可以玩整天

整體很新很乾淨 設計明亮 風景好 附屬的園區不大 但還是可以走走 很多小朋友的小設施 玩起來很開心 是可以作為親子度假休閒的好地方

不太能接受房間沒有乾濕分離，而且浴缸排水有點不良。服務人員非常友善，自助式早餐和晚餐的內容選擇不多，但口味不錯。

很棒的地方，戶外室內活動都多 帶孩子3天兩夜不無聊

Nice view and quiet place, good food, nice hot spring, fun activity in the resort. We spend a really good time and enjoy the day. The day we visit was raining, but the worker in the resort are very nice.

早餐可以加強一點，多點選擇

今年開始營業的新飯店，園區很大，景觀、設施、和餐廳飲食都夠水準，以目前的價位，值得一遊。

園區很大，可早點到旅館使用設施，廁所地上有水的話會超滑，要很小心。去時人太少，沒有自助只有套餐，套餐選擇很少，有待加強，早餐也只有兩種可選

In April 2010, my wonderful friend Helen and her amazing husband-to-be Billy brought Vikkie and me to the National Centre for Traditional Arts in Yilan . I was so impressed by this Centre that I knew I would visit it again, although it has taken me 8 years to materialise this plan. It felt great to revisit like a long lost friend. Literally next store to the National Centre is the new Dancewood Resort which was officially opened on 16 March 2018. It is the first resort in Taiwan with a Japanese Garden as its main theme. When Lo Kung and I arrived there, the beautiful flowers to mark the resort’s opening were overwhelming. A staff member showed us the room with complimentary fruit & a variety of drinks. He patiently went through the high-tech switches for the lights and air-conditioning & the Japanese style robes & slippers for the hot-spring & dinner. We had a room with an amazing seaview. My husband and I toured the hot springs for men and women separately. A member of the staff was keeping a child guest company with a story-book who took photos for us. There were steam rooms and sauna rooms. The cosmetic room was well-equipped with all the necessary toiletries. Bianca at the reception had a most charming smile and drove us to the Japanese restaurant by a buggy. The dinner was lovely. We pre-ordered a Japanese set-dinner with a special order for sea urchin that the hotel arranged it at our request which was very yummy & was only 1 third of the price in HK👍🏻. Ah Man drove us back to the main building after dinner. When I realised I left my handbag in the restaurant, Bianca was already outside of the main building and said to us that they would return the bag to me. Ah Man went straight back to collect it for me promptly even though she has finished her work of the day and lives 30-minutes away from the resort. Breakfast is offered with the choice of either Western or Japanese style. Since my husband and I try to cut down carbohydrate, we asked them to give us only a portion of the bread but Mandy kindly offered to pack it for us so that we may have it on the way when we feel hungry. My husband loves the honey-lemon juice. When I saw my favourite raspberry sorbet in the Hagen-Daz ice-cream chest in the cafe for breakfast, Mandy kindly offered me a scoop which was greatly appreciated even though I only have icecream in the afternoon & evening. When I asked for another cup of latte, Mandy served it in a paper cup so that I can have it on the way to the airport. There are villas that I would love to view so that we may come here with our daughter in the future but I have to leave the hotel for the airport at 7:30am. The staff waved us farewell outside of the hotel which was a very lovely gesture that made us feel warm & respected. We only wish we could stay here a bit longer. Au revoir but not goodbye. Highly recommended.

So called "Japanese" Garden: In my view, this is not a true Japanese garden. It is something like a Japanese style garden. The point is: the owner might have missed the points of a authentic Japanese garden. Most importantly, there is hardly any meaningful content to satisfy tourists visiting the garden. A lot of mosquitoes flying around near the manmade "pond". The room: We stayed in the Seaview room with a nice view to the sea (far away but still visible) and the turtle Island. The room itself is big and clean. One big problem is that Everyone in the room can see the bathroom (there is only a glass wall between the room and the toilet ) unless you put the curtain down. Yet in this case, the view will be blocked. The hotel: I personally cannot appreciate the design. But to be honest, the hotel offers a very good view of sunset and sunrise. I was lucky to have one clear afternoon and catch great picture of sunset but unlucky to have a cloudy morning to see the sun rise. [Annoying] Traditional songs on celebrating Chinese New Year were played/broadcasted all day long.. Breakfast: Quality and variety are poor at best. This is simply not a 5-star hotel standard. Service: Although I can see that most staffs were trying hard to serve the guests, I still think they are inexperienced and not well-trained. E.g., In the morning no one came to us to ask whether we need a high chair, even though we have a 3-year-old boy with us and the high chairs were stacked at the corner. When we checked in the afternoon, no one cares to welcome us. We had to walk to the counter to check in. No welcome drinks as well. Said that, some staff was indeed not very friendly. The staff who showed us to the room never cares to introduce the room or the breakfast time and location. Didn't even care to tell us the wifi password. No bellmen to help you with the luggage. I have been to two of the best resorts in Yilan area, i.e., Royal and the Westin; and many other luxury resorts in the world. I do know the drill. This hotel fails in every respect so as to be qualified as a 5-star resort. The price cannot justify what it can offer. I heard that they have just started to operate in last July but I was surprised to see many damaged and worn facilities. The bottomline: if you would have to pay more than 200 USD for a night, this hotel must fail your expectation.

A brand new hotel with Beautiful garden, nice hot spring, nice place to stay for whole family. The surrounding is also good, very countryside view. You can see the pacific view in the sunny day. The service here is quite good as well, people are very friendly, very good hotel!