Jivana Resort

Fabulous place!! Staff was outstanding, especially Agus who took excellent care of us. Outside the resort is a little sketchy but theres nothing Jivana can do about it. Tortoises on site that the kitchen will give you bananas to feed them. Huge coy fish that are right there at your room. Cant say how much we loved this place!

とても満足しています。 ホテル全体の設備が全て綺麗に整えられていました。 私の予約していた部屋はプライベートプール付きvillaで、リビングルームとキッチン付き❗️ とても綺麗で、広くて感動しました😍 朝食もとてもおしゃれで美味しかったです。 フロント､レストランのスタッフさん達も皆親切でした。 マッサージも2時間受けましたが､そちらも素晴らしいかったです👍

Ok

Magnifique hotel, tres calme et tres beaux, extrêmement bien entretenu et personnel tres chaleureux. Nous avons sejourné a deux reprises et avons toujours tres bien été reçu. La piscine est superbe et les extérieurs incroyables, peuplés de tortues et d'oiseaux. Attention aux moustiques mais le reste génial

L'hôtel est superbe et très bien entretenu. Une très belle piscine et de beaux espaces dans lesquels vous croiserez des tortues énormes et des espèces de dindes. Le petit déjeuner est copieux et excellent. Le personnel est souriant et bienveillant, c'est vraiment agréable. Le seul point négatif est la quantité astronomique de moustiques. Des bombes et des brûleurs sont à disposition dans les chambres ainsi qu'une moustiquaire, mais équipez vous de repousses moustique et autres car vraiment nombreux

Der er ikke en finger at sætte på dette sted. Det er på alle måder en magisk oase midt i byen. Vi havde en privat villa med pool og havde de bedste dage nogensinde på dette sted. Vi kan ikke anbefale dette nok. Stedet er så smukt og idyllisk med store skildpadder der vandre frit, rislende vand på hele hotellet og frodige omgivelser. 5/5 stjerne til dette magiske sted med de sødeste ansatte.

Wunderschöne Anlage… man kann sich vom Park kaum satt sehen, alles ist so stimmig… wir hatten eine Poolvilla die man nur empfehlen kann, auch hier sehr viele Pflanzen… das Frühstück ist ebenso ausgezeichnet…

Very nice and relaxing four-night stay for a family of three. One of the best things for us was to see lots of friendly and helpful local staff working here. The breakfast was very good. The premises were clean, calm and relaxing. The location is fairly central to the area.

What a fantastic place!. From the moment we got there, we felt at home. One the best and most friendly staff we've ever encountered. The place is gorgeous, lush plants and trees, beautiful Koi ponds and cute turtles. They have a very nice pool with sand and a pool bar, but we rented a villa with our own pool. Oh, it was wonderful!!. Loved our big villa!! It has everything!, fridge, stove, sofa...it was perfect!. The breakfast was delicious and we even got food to feed the Koi fish. I so recommend this resort!. From the friendly staff to every single amenity, everything was top notch!. 👏👏👏👏 Perfect stay!.

Autant aller doit au but, je voyage régulièrement et j'ai séjourné dans des dizaines d'hôtels, le Jivana est le plus bel hôtel que j'ai jamais vu. Une propreté absolue, de la verdure partout, une piscine magnifique. Le spectacle des carpes Koï devant la terrasse de la chambre est fascinant et en complément on peut apprécier la visite des tortues ou des pintades de l'hôtel. Personnel très serviable et extrêmement sympathique. Le petit déjeuner à choisir sur le menu est assez complet et très bon. J'ai essayé plusieurs options et je n'ai pas été déçu. ca manque un peu de choix pour les carnivores. L'hôtel est situé dans une petite rue très calme à proximité de la rue principale qui regorge de bars, restaurants et boutiques en tous genres. L'hôtel propose des scooters à la location mais les petits modèles sont dans un état déplorable. On a opté pour le Nmax, un peu plus cher mais tout neuf et plus confortable, surtout à 2. Le seul point négatif pour moi, un wifi d'un autre temps, quasi inexistant par moment. A améliorer rapidement! Je recommande cet hôtel à 100%

an amazing place that is run by Australian owner who is always around for suggestions and help.Its got to be the nicest place in Kuta and actually Lombok.Staff is amazing and the Breakfast is 1st rate.Its very hard for me to go back to Canguu. 10 out of 10

Hotel con estetica superlativa, tacchini liberi di scorrazzare in giardino e carpe nel laghetto davanti al ristorante. Atmosfera rilassante e lussuosa. La nostra camera era una villa semiaperta con piscina privata, piante tropicali ovunque, camera da letto con tetto in legno e bagno e doccia all'aperto. Una magica esperienza nell'hotel più bello della mia vita.

nice

急な要望にも快く対応してくれて、快適に過ごせました。

Our stay at Jivana Resort in March was amazing. We had a one bedroom villa and it was just blissful and super quiet, just what we needed. The bed was super comfy. The restaurant staff at breakfast were very friendly and breakfast was delicious everyday. We didn’t see anyone eating there at night. Only negative would be that the water from the shower, bathroom and kitchen had a bit of a stench which was very off putting during a shower. Overall our stay was amazing. The grounds are kept immaculately and it’s just beautiful walking through.

Location was a bit far if you wanted to go to shopping in Mataram (1hr). Not good breakfast options for us and specifically not for several days. We traveled during the rainseason, so there was very well space at the pool. Peaceful and quiet. Clean. Very slippery floor outside (in the lobby, restaurant, in front of every room) if it’s wet!

it is alway a pleasure staying here

Bianca & the service team make staying at Jivana an experience you’ll never forget! They are professional, yet personal, remembering names, how you like your food & drinks. We never once had to ask twice for anything, our every need was anticipated & met! Jivana is the perfect resort👌 Clean, quiet, fun, great atmosphere, & the location couldn’t be any more perfect!! Great for couples, & families! We can’t wait to go back when we visit Kuta Lombok again! Thank you Bianca & Team, you were perfect 👌😇

The experience when entering into Jivana Resort is everything you hoped it to be when booking. All staff at Jivana Resort are extremely polite, hospitable, professional and extremely thoughtful. Adrian and the management team are always very hospitable and were available to make your stay memorable. I personally sent emails to confirm transfers and to notify the management of Jivana Resort that our flight had been delayed and within minutes I received a response of acknowledgement which was pleasing to receive. The poolside villas are lovely, and the King bed is of great quality ensuring a good sleep! The facility was maintained at a very high standard and the pool area, restaurant and common area were impeccable. Jivana Resort is certainly the place to stay in the South Lombok (Kuta) region! From Andrew & Sonia D

We loved this place. The rooms were lovely, the bed was super comfortable, the whole room was super comfortable and spacious with a huge outdoor bathroom. It’s in a great location. The staff were fantastic and the breakfasts very delicious. We found the pool to be too hot (an Indonesian/humid climate thing?) and the wifi was no good. And yet I’m still giving it a 5 because it’s just that nice and very affordable. Even the linens were excellent.

This was our third time here, we have been living on part time in Lombok since many years and sometimes we take a mini holiday away from every day life. This place is just great in every aspect; very nice staff, good food, great pool area. But the best part are the extremely comfortable beds, pillows and sheets! Makes you want to really relax. We have stayed in several other hotels in Kuta and none of them is even close to this when it comes to comfort and service. We will be back for sure!

Shower room and toilet is totally outside Feel weird to shower, and shower head was broken , water came out badly. Requested to reception, but nothing changed . Sink drain is bad , once you use water for 30 seconds after you should stop water for a while to let water out of from sink. There is spa in room massage. I did 75 mins massage plus 10 mins free massage Massage lady prepare thing in the room for 20 mins After i signed on the board , i put time 20:40 pm And she finished massage 21;40 pm I asked her is it 60 mins massage or 85 mins massage. She said that my booking was 20:20 pm Then is it no problem? You prepared thing to do massage in the room for 20 mins , is it all included in the massage time..? More funny thing , when i talked like that, she said will give 25% discount, i dont want to get deal with her, but she forced me to sign on the bill, i just took bill and went to reception to complain, receptionist said will check Next day , their answer is same , they will give 25% discount, thats it. There is no customer service at all. This spa price 21% additional for tax. And massage lady didnt wash my feet just touch directly with oil, and touch all my body with same hands. I just arrived and was very tired so asked to get massage immediately, can u guess how i felt dirty, I refused her to touch my face and hair. It was terrible my spa experience ever ..

Sublime resort, vachement plus grand en vrai que sur les photos. Staff réactif et à l’écoute. Lit d’un confort sans égal. Chambre spacieuse. Positionnement parfait : tres central, proche de tous les bons restaurants et plages, tout en étant dans une ruelle silencieuse. Ainsi, on a tout à côté et le luxe du calme tout au long du séjour. Je tiens également à mentionner la très belle végétation de l’hôtel et son excellent entretien. Le personnel fait du très bon travail. Très belle addition du koï pond. Je recommande les yeux fermés!!! Mention spéciale pour Yuli, qui m’a massée pendant 2h30 et qui a miraculeusement su faire disparaître mes forts maux de dos pendant quelques jours. Tres bonne humeur et rigueur dans son travail. N’hésitez pas à la demander pour vos soins. Quelques remarques : le petit déjeuner n’est pas à la hauteur des attentes créées par le resort dans son ensemble. Pas énormément de choix, pas de pommes de terre, pas de céréales, pas de viande sans porc à l’exception du poulet du nasi goreng etc. Les œufs étaient toujours pas suffisamment cuits, ce qui causait une odeur tres désagréable et coupait carrément l’appétit. Le restaurant de manière générale fut une déception, à n’importe quel repas de la journée, et les plats n’étaient certainement pas à la hauteur des prix fixés. Le wifi est loin d’être le meilleur que nous avons pu avoir en indonésie, ce qui est frustrant quand on voit l’envergure du resort.

Nette en goede accommodatie gelegen op een ideale plek nabij restaurants en bars in Kuta. De kamers zijn net evenals de badkamer en de faciliteiten in het resort. Ter verbetering is het bedlinnen en de handdoeken (badkamer en zwembad) welke smoezelig overkomen. Dit is overigens bij meerdere resorts in Lombok zo, wat mogelijk een standaard betreft. Het resort is zeker een aanrader bij een verblijf in Kuta, Lombok.

The property and room were stunningly beautiful and an oasis in Kuta. The breakfasts were delicious and we appreciated that room service for all dining was included in the costs. The ability to rent scooters on site was a bonus and we appreciated the convenience. Lovely, attentive restaurant and front desk staff

Was für ein Paradies. Wunderschöne Anlage mit super Pool und trotzdem sehr zentral. Manager und Personal sehr freundlich und immer hilfsbereit. Essen im Restaurant hervorragend (vorallem das Yellow Fin tuna steak). Kleine Abzüge gibt es bei der Regendusche und der doch sehr lauten Gebete durch die Lautsprecher. Wir würden sofort wieder buchen. Zum Abschluss hat der Manager sogar noch unseren 15 minütigen Weitertransport finanziert!

Very nice and quiet place. The staff was very kind and helpful. We only had some problem with hot water a couple times but it can happen.

Main Street restaurants are accessed by walking down a long unlit lane. I would think not a good idea for solo female travellers.

Lovely room and hotel grounds. Staff very helpful and friendly. The noise was the big problem the amplifiers pushed into distortion and so many times a day, not good. Lombok is a bit run down we searched for nice food on the street but came back to the hotel as the best food, tasty and well presented.

Amazing hotel, good facilities and friendly staff.

My kids loved the koi fish. Entire resort is beautiful . Loved the comfortable beds and linens. Food was excellent and staff very friendly and helpful. One comment - would rather have clothing wardrobe in the room, not in the bathroom area. The humidity made the clothes damp

We had hard time to trace the location of the hotel. Tried to reach the hotel by calling in the number provided in the confirmation, no one answered the call.

Our room was very spacious with very comfortable bed, large lounge area, huge outdoor bathroom and walk in robes but the best feature of this modern resort is the koi fish ponds. Every room has ponds surrounding the patio full of beautiful fish, very easy to just sit, relax and watch the fish

Simply perfect stay at Jivana. We had a pool villa that was stunning. Staff so friendly and helpful. Food delicious. Short walk to Kuta. Would visit again.

This place was amazing. We wandered around Kuta and checked out a couple places after an initial search online and were shocked at what an obvious choice this hotel is. The grounds are immaculately landscaped with pretty koi ponds around the rooms... its like a little oasis in the dusty area of kuta. The breakfast was the best we have had on our entire trip, delicious eggs benny, pancakes and key feature (cappuccino included)! My only feedback for improvement was that they used plastic bottles for providing water.... a lot of other hotels have started using a refillable jug to cut down on plastic waste.

We had a very pleasant two weeks stay in Jivana resort. The hotel has a paradise villa feeling and the staff was excelent. We loved real sand the pool. 😍 when you enter the hotel which is located in a walk distance from the central street and restaurants you wouldn’t believe to find a ”hidden” paradise villas there. I surely recommend the hotel for couples and families. 💎

We had an amazing time at Jivana Resort. From the moment we arrived to our farewells the staff were all wonderful, always smiling and ready to assist with anything. The grounds were impeccably kept and the rooms super clean. I look forward to returning soon! PS the location was also fantastic, just a 2 minute walk to the main road.

Remanso de paz. En un complejo impecable

A really beautiful place, well thought out and spacious tropical gardens. Abundance of fantastic coi ponds. Outstanding pool with a real sand beach at one end. Restaurant meals are very nice, and reasonably priced. Need to keep the mosquito coils burning in the semi-outdoor bathroom/closet area, to keep them away.

Bra läge, vänlig o bra personal. Snyggt hotel kanske lite dyrt.

Great place to stay. Central to everything in Kuta. Very helpful and friendly staff. Big recommendation!

Excellent location close to the best beaches in Lombok. Very enjoyable facilities with ample gardens and koi pools. Rooms are cozy and clean, bed is excellent. Very good food at the restaurant. Pool is very relaxing with a bar that runs happy hour until 7:00 Points to improve: Food selection at the restaurant is limited. Pricing is fair but having many restaurant options nearby one probably ends up eating out. Also, tourist information at the front desk is limited especially for maps showing points of interest. ( We picked up one map upon our arrival but it was not very informative) Externalities: Loud mosques are all around Kuta area so it's unfair to blame the resort. I guess is another tourist experience. Also, some dogs roam free all the way the access road. They are not aggressive but one who is afraid of them should be aware. Recommend you care a stick ( a selfie stick might work) to keep them at bay.

Fantastic hotel with an amazing pool, beautiful gardens and koi karp in surrounding water. Peaceful and relaxing. I highly recommend it.

perfetto

Super séjour dans un cadre magnifique, le personnel du ressort est aux petits soins ! Piscine magnifique, chambre superbe..seul petit inconvénient la mosquée à proximité et son Muezzin.

This is an absolute paradise! We stayed for 3 days and I had to tear myself away from it. Everything was just perfect. Large room and very good bed, beautiful bathroom with shower in the open, the most wonderful pool area with incredible landscaping. Staff are extremely friendly and helpful. I highly recommend it.

Amazing place with amazing service!

It was amazing! Wanted to stay longer! Loved the outdoor bathroom (and tiny frogs) gorgeous, clean, felt close to nature but so modern. Perfect stay.

Dit hotel is als een oase: moderne gastvrije receptie met zeer vriendelijk personeel. Het hotel is in september 2017 geopend en opgezet door een Australiër, die er zelf ook als vriendelijke gastheer optreedt. Het straalt rust en comfort uit met zijn prachtig aangelegde tuin met vele vijvers en grote vissen. Het zwembad met het kunstmatig aangelegde strandje met wit zand is een ideale plek voor kinderen, maar ook voor zwemmers, want het is diep en groot. De kamers zijn bijzonder comfortabel, met een fijne ruimte voor de koffers en een enorme badkamer. Het bed is zeer comfortabel en het overdekte terras voor de kamer is gezellig.

Apparently the reception did not have my booking which I book via hotel.com Then they found out it's the hotel management which did not inform the reception of my booking. Time wasted for them to reconcile this issue.

Very clean, good location, gorgeous resort