Refik Başaran
Refik Başaran, Eski Sanayii Sokak, 50400 Ürgüp, Turkey- Monument
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Cave Accommodation
Unique Cave Experience: Immerse yourself in the charm of cave living with air-conditioned rooms and modern amenities.
Gourmet Dining: Indulge in an exquisite à la carte, vegetarian, or vegan breakfast served daily.
Concierge Services: Enjoy personalized service from our multilingual staff, available 24/7 for all your needs.
Experience the magic of Cappadocia at Aja Cappadocia Cave Hotel. Book now for an unforgettable stay!
Check-in from
01:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
40 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
Garden View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
60 sqm
Garden View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
65 sqm
Garden View
In-room amenities
1 King Bed OR 2 Twin Beds
700-sq-foot room, located on the top floor, garden views
Layout - Living room and sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
King bed (151-180 cm wide)
Room details
65 m2
Garden View
In-room amenities
1 Queen Bed and 3 Large Twin Beds
592-sq-foot room, located on the top floor, garden views
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Queen Bed (150-160 cm wide), 3 Twin bed (90-99 cm wide)
Room details
55 m2
Garden View
In-room amenities
1 King Bed
377 sq feet
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
35 m2
In-room amenities
1 King Bed OR 2 Twin Beds
538-sq-foot room, located on the ground floor, garden views
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
50 m2
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
35 sqm
Mountain View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
55 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
50 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Quiet, but central. Friendly, family-run hotel with a very helpful staff available at all times. Good room with balcony. Good Turkish breakfast. Perfect place for exploring Cappadocia if you prefer the small scale to mass tourism hotels.
The coffee.
Very nice staff providing excellent sevice
La calidez de las personas que laboran el hotel, su excelente ubicacion, miles de opciones, la habitacion muy comoda.
Centraal gelegen, zeer vriendelijke personeel.
Kaldigimiz sure boyunca otelden cok memnun kaldik, bize girisimizden itibaren evimizdeymisiz gibi hissettirdiler. Otel sahipleri bize her konuda yardimci oldular, sehir turlarina ve balon turuna onlarin aracigiliyla katildik. Hepsi bizim icin unutulmaz birer deneyim oldu. Otel`in konumu da cok iyiydi. Kahvaltidan da olcukca memnun kaldik. Calisan hanimlarin ellerine saglik. Bu kisa tatilimizi unutulmaz kildiklari icin Aja Cappadocia ekibine tesekkur ederiz. Kapadokya`ya kalbimizi biraktik.
Nice property, its more of a home stay and not a five star property. Very nice owner and excellent home made breakfast available . Owner is very helpful and can make arrangements for local sightseeing also at reasonable price.
大変ホスピタリティが高かったです。ご兄弟でこのホテルを運営されているようですが、お二人とも人の良さが滲み出ています。私は今回のトルコ旅行で大変お世話になりました。 特にカッパドキアの気球ツアーです。もともとカッパドキアには2泊する予定で、どちらかで気球ツアーに参加出来ればと考えていましたが、天候不良でキャンセルになってしまいました。その後、イスタンブールに戻ったのですが、諦めきれずこちらのホテルに照会して、気球ツアーのパイロットに確認頂き、フライトの可能性を確認頂き、可能性の高い日にカッパドキアに戻って気球ツアーに参加しました。 また、私が間抜けなのですが、最終日にホテルにパスポートと財布を忘れてしまったのですが、連絡するやいなや、すぐに空港へ移動中のシャトルバスに車で届けて下さいました。本当に有り難く、信頼の出来る方達だと思います。 ここまでの対応をして頂けるホテルは他に無いと思います。 また絶対にお伺いしたいと思います。
朝ご飯が美味し過ぎて太ってしまいます。
Ha sido una estancia de 10. Nos hemos sentido como en casa. Nos han ayudado desde el primer momento con todo lo que hemos necesitado Y un trato súper bueno y trabajadores muy amables. Ha sido un placer conocerles Y poder disfrutar de esta experiencia junto a ellos. Además, el desayuno muy rico y muy casero. Gracias por todo!
Very cute. Lovely court yard.
Very expensive for what it was.
Small. Family run. Characterful rooms and internal courtyard. Very helpful owner and family. Lovely, relaxing place to stay.
Nothing!
Great location, excellent breakfast, cozy and small hotel, friendly and very helpfull owner.
Accueil et écoute du personnel, Bon emplacement, le jardin de l'hôtel est un havre de paix
La chambre sur booking est indiqué 25 m2, elle fait même pas 15m2 et mal agencé avec une petit lucarne heureusement que le responsable de l'hôtel nous a changé le lendemain
La ubicación del hotel. La amplitud de la habitación. La atención del personal.
L’accueil chaleureux et le service attentionné Les petits déjeuners copieux et variés Les tarifs raisonnables L’établissement ne manque pas de charme, pierre et bois respectent le style cappadocien, c’est le propriétaire qui a rénové l’hôtel avec beaucoup de goût Nous nous sommes senties en sécurité , l’hôtel a réservé pour nous deux journées de visite de la Cappadoce et la location d’une voiture, ce qui a été très confortable pour nous
Rien
Si esta reseña ha caído en tus manos es porque tienes que coger este hotel sin duda. Un hotel familiar, con todo lo bueno de un hotel de lujo, el personal cercano y las instalaciones una absoluta barbaridad y preciosidad. Y no solo eso, el valor humano que tienen es indescriptible, nos equivocamos (error nuestro en todo momento) en la reserva y hubo una noche que no teníamos alojamiento, nos ayudaron y nos lo facilitaron todo arreglándonos el problema, sin quejarse y en todo momento con una sonrisa en la cara. No solemos poner reseñas, ni buenas ni malas porque consideramos que la experiencia de cada uno tiene un factor subjetivo, pero en este caso no es así. Si quieres que tu estancia en Capadoccia sea plena y tengas un sitio en el que dormir que puedas llamar casa, este es tu sitio sin duda!!!! Por nos hablar del desayuno, todo casero y con una predisposición del personal excepcional. Destacar Enes, la persona que nos ayudó solo llegar al hotel y que estuvo haciéndonos compañía siempre, con una sonrisa y predispuesto a ayudar. De verdad, si lees esta reseña no dudes en reservar aquí
Me gustó todo!!!!!!
Amazing breakfast, incredibly friendly staff, gorgeous hotel with gorgeous rooms at amazing price in beautiful town of urgup - 15min away from main tourism bustle of Goreme
Albergo a gestione familiare ad Urgup, ambiente cordiale e proprietari gentili.
Nonostante il sovrapprezzo di 50€ a notte per il letto aggiuntivo, la camera era piccola per 4. Rapporto qualità-prezzo non ottimale.
Le petit déjeuner, l'emplacement, la facilité à garer la voiture, la chambre
La chambre qui nous avait été réservée était sombre, minuscule et inconfortable. Devant notre refus, l'hôtelier nous a proposé une suite très confortable moyennant un supplément de 100 € pour les deux jours.
Breakfast
Nothing
Sehr nette familiäre Unterkunft Personal sehr zuvorkommend Man fühlt sich wie im eigenen Zuhause. Werde sicher wieder kommen. Nochmals Danke an den Gastgeber.
La gentilezza della famiglia che lo gestisce La colazione „turca“
Non è affatto un 5 stelle La colazione, pur essendo super abbondante, trovo un peccato che non scegli tu cosa mangiare, ci sarebbero meno sprechi!
Excelente
Excelente
My family and I arrived very late. The receptionist was waiting for us, and our arrival was very welcoming. The service for 2 mornings was impeccable, they took care of our needs, which wasn’t much, but instantaneously service was provided 5stars. The only concern was that room was very close.Other wise the whole family was on top of everything
Otel ürgüp merkezde ve her yere yürüme mesafesindedir. Bizim için Ürgüp denilince gerçekten içimize sinen ailenizle veya eşiniz ile aile içinde kalıp hoş vakit geçirebileceğiniz, standart deluxe oda seçenekleri ve daha üst jakuzili seçenekleri ile bir çok aileyi kendine çekebilecek özelliklere sahip. Eşim ve ben mutfak ve hijyen konusunda fazlası ile titiz olduğumuz için bu konularda oda kahvaltı olan bu konaklamamız için eksik veya zayıf hiçbir yön bulamadık. Kahvaltılar beklediğimizin üstündeydi, serpme kahvaltı ve her gün değişik ev yapımı fırın ürünleri ile desteklendiğine şahit olduk. Tüm hizmet ekibi ve gece müdürünüz Enes Bey'e ayrıca teşekkürlerimizi ilgi alakaları nedeniyle söylemekten kıvanç duymaktayız.
Location was great, breakfast ok
It is rated 5 star at Booking.com but no where near it. All facilities were good except for the room size which brings it less than 3 star. Safety box was advertised but could not see it. We selected considering it 5 star and the overall ratings which was very high. No lifts was a very big disadvantage considering it a 5 star hotel.
Very welcoming family owned hotel. The room really had the concept of a “cave home” but with modern day accessories. They had nice Turkish breakfast ready for us daily and even packed us breakfast when had to leave early for our tour….
Location quite central but needed taxi to get to Goreme
Made it feel like a home away from home. So very friendly. Breakfast was amazing. Even had an impromptu evening with one of the owners and a friend playing for us.
Beds a little firm
Friendly, helpful staff, very welcoming. Owners treated guests like everyone was special!! The courtyard was a fabulous place to sit with a drink or a book. Breakfast was delicious. Convenient location
very kind staff and beautiful hotel. Friendly price. we hope to come back :)
All the staff were excellent…, great location, lovely room… breakfast was delicious.
Çok güzel bir aile işletmesi. Sıcak karşılama için teşekkür ederiz. Çatı katında kaldığımız için konaklamada sıkıntı yaşasakda genel anlamda temizlik, karşılama ve özellikle sabah kahvaltıları çok iyiydi. Çatı katı için boy sınırı muhakkak beritilmeli çünkü hareket alanı çok kısıtlı ve özellike banyo boyu uzun olanlar için kullanıma uygun değil. Bunun dışında Güler yüzlü hizmet için çok teşekkürler. Serpme Kahvaltı hem doyurucu hem yöresel ürünler içeriyor ve istediğiniz ürünler tekrar tazeleniyor.
Herşey gayet güzeldi, kahvaltı, oda, misafirperver işletme sahipleri. Teşekkürler.
Özellikle çalışanların güleryüzlü olması ve devamlı bizler ile ilgilenmeleri çok hoştu. Sabah kahvaltısı iyiydi. Konum merkeze yakın.Benim için tek dezavantajı kaldığımız oda çatı katı olması sebebi ile bazı yerlerde boyumu eğmek durumunda kaldım. Boyunuz 1.80 ve üzeri ise özellikle bunu rezervasyon sırasında belirtin eminim buna uygun bir oda ayarlayacaklardır.
Aja Otelde ailecek 2 gece kaldık.Cok memnun kaldık.Otantik bir butik otel konseptinde.Heryere yürüme mesafesinde.Kahvaltiside çok güzeldi.
Our stay in a 200 yrs old house converted to a boutique hotel located near the city center was amazing. It was more of a friendly and Family environment as the hotel is been managed by a beautiful family of father, sons, daughter in law along with their lovely staff, who took special care of each and every guest. During the Eid evening there was a lovely Turkish music & Dance performance which added to our experience. The daily breakfast was tasty and simple. The food was fresh and nice, they served us a nice fresh glass of orange juice. They had different types of sauces and breads.
We stayed in March for our kids spring break in the
İki gece konakladığımız otelden çok memnun ayrıldık. Gerek işletmeciler gerekse çalışanlar misafirlere karşı çok ilgili ve pozitiflerdi. Gitmeyi düşünenlere tavsiye ederim.
Muy bien muy amables, aunque el techo era a desnivel siempre tuve que estarme agachando. Pero el servicio bueno y su gente muy serviciales.
Konaklamamızdan cok memnun kaldık otel çalışanları ve sahipleri cok nazik ve ilgiliydiler. Otel temizdi tek eleştireceğimiz nokta kahvaltıyı yetersiz bulduk . Ailenizde temiZ ve nezih bir ortamda konaklama sunuyor
This is a wonderful hotel run by very nice people and we enjoyed our stay at the end of October 2024. The location of the hotel is great because it is on a quiet street but you are a 5-minute walk from Urgup Town center. Where there are lots of restaurants, souvenir shops, all kinds of food places - that are open till late. The staff at the front desk was really nice and they helped us book a car and made all the travel arrangements for the pickup and drop off to the airport. Breakfast at the hotel is a typical Turkish breakfast which was quite a spread. That was bread, there was cucumbers and tomatoes, there was a cheese tray, boiled eggs, omelettes, a wide selection of honey and honey like dippings, tea, something else that looked and tasted like salsa and was really delicious, a daily special that I do not know how to describe but was always delicious. All in all the breakfast was a really nice experience for us. The rooms are nice and comfortable and the bathroom is also lovely. The bathroom was quite spacious and the standing shower stall itself was quite spacious. We loved our stay, we loved all the staff and the treatment we got (thank you Eray, Enis and Asad). And if we were to come back to Cappadocia we would stay here again.
Everyone was super nice, the place was immaculate. The breakfast was the best! Sooo much food!
WE LOVE AJA!! Location is great close to everything, stuff is friendly and welcoming. Food is delicious, rooms are clean comfortable bed. They were so helpful throughout our stay. Big thanks to Mr. Serdar, Mr. Hasan, Mr. Mirac and Mr. Eray. Also big thanks to the lady’s behind the kitchen for every morning hot and delicious breakfast!! Highly recommended!!!!
Nothing
Nice room in a cave hotel in Ürgüp. The hotel is conveniently located close to the bus station and market, with restaurants and sights within 5 to 10 minutes' walk. There is a rear courtyard with a fountain which is a lovely place to relax. The breakfast was delicious, particularly the fresh bread and baked items, and the staff are all very friendly and hospitable.
Everything was great.
Aile işletmesi olan otelin, Sahipleri olan gece görevlisi resepsiyonist arkadaş (Çatı eğimi olan odayı, geniş bir başka değiştirdiler.) ve gündüz görevlisi arkadaş ve eşi çok kibarlardı. Çalışanlar da aynı nezakete sahiplerdi. Temiz ve düzenli bir yer. Kesinlikle tavsiye ederim.
Everything - the rooms were tastefully furnished and in keeping with the period. Everything was well thought out We could highly recommend this hotel. The location was a very short walk into the town I have to mention the staff. Nothing was too much trouble. They booked trips, taxis shuttle bus to and from airport. Always happy to help in any way they could
There was nothing negative
Not miss this place is fantastic. They are so friendly. The place is cozy, and it’s so beautiful
This place is a gem, i would fly to Turkiye juthe st to come here again! The owners are always present and staff is amazing!
Nice location, nice room , very nice staff. . Home made breakfast
Çok güzel bir otel. Temiz odalar. Güleryüzlü ve ilgili personel. Kesinlikle tavsiye ediyorum
They have wrong advertisement, we couldn't see any balloons on the site, it was not 5 star hotel at all, the breakfast was terrible, I lost my designer sunglasses there. I had a bad experience.
They were very hospitable, always greeting you with a smile and ready to help you with anything . We had a wonderful stay at aja.
Nothing
STAFF WERE EXCELLENT. VERY FRIENDLY AND INFORMATIVE EXCELLENT SHOPPING EXPERIENCE AND DINNING FACILITIES
As others have said, the hospitality was amazing here, with super nice and helpful staff. The breakfast was great and it did feel like we were dining in a family’s home.
My only recommendation would be to not stay in the economy double room - it is extremely small and there’s no place to put any of your stuff. We were hanging out towel on the TV to dry. There were no side tables and there’s paint chipping off the walls so that room overall just looked a lot worse than I expected for a 5 star hotel. We spent a lot of time in the common area because we couldn’t hang out in the room at all. The other rooms are probably much more spacious. Also the location is down the hill so there aren’t good views like there are from other Urgup hotels that are higher up.
Aile gibi çok iyi insanlar ve tertemiz bir işletme teşekkürler
I stayed at Aja for 3 nights in Cappadocia and it was one of the highlights of my trip. They are some of the nicest and kindest people I have ever met. The whole family made us feel very welcome and made sure we were comfortable throughout the trip. The staff were also very caring and thoughtful. The hotel was clean and the amenities were plenty. The lobby and attached veranda were very relaxing at the end of a busy day and we drank Turkish tea like water. I hope to one day visit again just to meet these kind people once more.
The owners where very helpful with personal tour guide, breakfast generous - very comfortable & out door sitting area
Everything was great
Excellent breakfast with local delicacies. Very friendly and helpful staff. Definitely ask for recommendations from the hotel owner for local restaurants and sightseeing alternatives.
The owners and staff were so polite and hospitable. The rooms were so clean and spacious. We will be staying here when we visit again!
Lovely courtyard area. Great location close to shops and cafes. The staff were very attentive and helpful.
We only stayed here for 1 night, but it was a great stay. The family here at Aja really tries their best to ensure you have a comfortable stay.
Everthing was just beyond perfect. Definetly the best place to stay in Urgup. Everyone was super kind. Just dont hasitate to book it you won’t regret it.
Authentic property beautiful decorations and wonderful people.
Everything was good
Very nice place!
We liked everything. Hotel is nicely located within walking distance from the centre of Urgup. The interior design is original, well thought and provides very pleasant sense of spending the time in traditional Turkish environment, but not lacking any modern amenities. Everybody in the hotel was very nice and doing their best to make our stay as pleasant as possible. We particularly enjoyed rich breakfast in the garden.
Maybe only the breakfast could start a little earlier then 8:30. It could be useful, especially during the summer, for people who want to start their exploration earlier.
Top….
War ok.
Very safe and clean hotel. The staff was very friendly, breakfast was very good. We were very happy to be here!
Very cozy family hotel with incredible friendly staff. They were ready to help every single moment. They arranged all the transportation, excursions and so on. The front seat worked 24/7. The night front desk manager Eray was always helpful and always on duty. I felt very safe and welcomed there. Also the property was in the heart of Urgup that made it very easy. Highly recommend!
Everything was great!
It is the sweetest welcoming I have ever had in a Hotel. The place is like a hometown stone building, conveniently closed to the center of Urgup (literally 2 mins walk). Everyone is super nice, they provide all sort of information to visit the area, whatApp available all times during the day or else they organize your tour for the day. Breakfast is good and so is Hi-Fi. The first bight my pillow was too high and a new smaller one was found on the closet for the second night.
Some upper rooms have a lower ceiling, still very sweet and with a great air conditioning, thought. It is a minor aspect.
Excellent family hosts - really took care of details and gave good advise as to what to see Family breakfast in courtyard was pleasant
.
Uitstekend voor gezinnen / families. Geen enkele zorgen. Perfect 👍❤️
The staff was extremely polite and helpful. Whenever we had problems or small complaints, they made sure to help us and treated us very well. I would totally recommend the hotel because of the staff and their politeness. Best staff in the hotel is Eray. He is very kind and helpful with any problem. Mihai :)
The soundproof of the rooms might be a bit better
Super aardige mensen, heel leuk hotel
Awesome Staff behaviours and helpfulness
Head Shower was not working Breakfast was below average Booking price too much as per location and facilities
It was very close to the city center and it was also very beautifully decorated.
No sound proof walls
It was very nice stay and wonderful customer service .love to visit this hotel again ❤️
We stayed there for 3 days and we truly enjoyed our stay . Very helpful staff . Delicious breakfast. Extremely helpful owners ( hassan and sardar ) . They made us feel very special.
Every thing was great .
the atmosphere was impressive, the rooms are spacioıs and very clean. the family runs the hotel and they make you feel as if you are king and queen stayinh in their hotel. hasan and serdar are well known great people in the area. they are most helpfull with our questions and demands. I will miss emsal their warm hearted always smiling mother, she is personally taking care of every customer in the hotel. she buys fresh yogurt from villagers and serves to her guests everyday as if we are at her home. I really admired these people ans hıw they dedicaye themselves to their business.
not a thing
*The location was great, 5 minutes walk to the central area. Yet, it is on a quiet side street. *At thise family own property, you meet the family: baby, parents, brother, grandmother. They really wanted to please and make sure that your stay was comfortable. Very gracious. *Like our balcony which overlook the fountain courtyard. *The water pressure in the shower was excellent, plenty of hot water. *The hotel arranged airport shuttle for us to and from Urgup and ASR.
*The standard time for breakfast was 8:30-11am. It was late for us who are early risers and had a 9 o'clok tour pick up time. They made an exception for our 7:30am breakfast request. The night receptionist got breakfast for us at 7:45am. We would prefer not to have to ask for special treatment and have breakfast served or be available by 7:30and no later than 8am.
Loved mix of traditional looks and modern facilities Staff couldn't do more for you
Nothing
The Hotel is very nice and the owners are very accommodating excellent service. They went out of there to help us. I can recommend anyone wants to book this hotel.
Her şey çok güzel ve sorunsuzdu. Burası bir aile işletmesi, ailenin her ferdi konuklarıyla içtenlikle ve çok yakından ilgileniyor. Otelin temizliği ve kahvaltısı da çok iyiydi. Kahvaltıda otelin sahibi Emsal Teyze’nin kendi yaptığı reçeller, sarmalar ve soslar da ikram ediliyor. Hepsi çok lezzetli. Misafirlerini çok iyi ağırlayan bir otel, çok teşekkür ederiz.
Loved the hospitality. The brothers who run this place and their family were the sweetest people we met in Turkey. Would happily book this place again! ❤️
The location was very good and easy to walk to the shops and restaurants. The staff were very friendly and very helpful in arranging our tours / hot air balloon ride.
The level of English speaking of the team at the hotel could be better but we managed to communicate . Otherwise everything else was great
Very warm and genuine hospitality. Everyone at this family run boutique hotel makes you feel truly welcome. We received great support for sightseeing in the area.The old house and its lovely patio have so much character... creating a very beautiful cultural atmosphere. The rooms as well are stylish, cosy and comfortable. Breakfast is a rich, fresh and tasty local feast. Being on the edge of the downtown area, it is only a short walking distance from the shops, small restaurants and scenic spots.
Sıcak bir aile işletmesi. Temizlik, düzen, hizmet, ilgi ve alaka gayet üst seviyede. Kahvaltıda masaya gelen herşey güzel, fakat sıcaklarda çeşit artırılmalı.
Çalışanları güler yüzlü ve müşteri memnuniyetine önem veren bir yer. Tek sıkıntı otel konaklaması gibi olmuyor sabah kahvaltısı dışında içtiğiniz suya kadar herşey ücrete tabi ama eğlenceli mumnun kalırsınız tavsiye ederim
very spacious and comfortable, the atmosphere and hospitality, very warm and welcoming. The staff members were extremely friendly and helpful.
everything was extremely good
We planned a short stay in Ürgüp for our wedding anniversary. We went to see a few other hotels before we decided to stay in Aja hotel. Perfect choice! We were received by 2 brothers, and they helped during check-in and adviced us with a good restaurant. The room was very large and cozy. The bathroom was excellent, with a large pool/jacuzzi for 2. The bed was good. We went in the winter, and the room/hall temperature was perfect. Next morning we did a ballon tour, arranged by the brothers. We were picked up from our hotel, and after the tour dropped off in front of our hotel. At breakfast we were received by the mother of the 2 brothers for breakfast. She is a very nice older lady, and made us feel like we were at home. She prepared a lovely breakfast - we could eat as much as we wanted. After breakfast we had a good chat, and at noon we checked out. She even gave us a present in the form of a local delicacy! Very nice family owned/runned hotel by lovely locals. Definately a place to return to next year!
There was nothing I didn't like. From check-in to check-out we were very satisfied!
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What guests love
Areas to consider
Cleanliness
8.94/10Standard quality for this hotel tier.
Service
9.91/10Multiple reviews highlight the exceptional hospitality and helpfulness of the staff.
Location
9.45/10Great location mentioned in several reviews, making it a desirable place to stay.
Room Quality
8.4/10Some concerns regarding room size and layout were mentioned.
Amenities
9.43/10Positive mentions of the internal courtyard and overall offerings.
Value for Money
8.89/10Price concerns were raised, but the experience seems to justify it.
Food and Beverage
9.44/10Breakfast received high praise for quality and variety.
Overall Experience
9.91/10Overall positive experience highlighted across reviews, with a strong desire to return.