Piazza San Marco
Quartiere 1, Florence, Italy- Square
Compare nearby stays with similar location, guest experience, amenities, and class.
Central Location in Florence
Boutique Hotel Hugo is nestled in the vibrant heart of central Florence, just a stone's throw away from the iconic Piazza San Marco. Immerse yourself in the rich history and culture of this enchanting city right from our doorstep.
Charming and Comfortable Accommodations
Indulge in a cozy stay at Hotel Hugo, where every air-conditioned room is thoughtfully designed with a work desk and a private bathroom. Relax in comfort after a day of exploring the city's treasures.
Convenient Connectivity and Nearby Attractions
Experience seamless travel with easy access to public transport, including the nearby Santa Maria Novella Train Station. Don't forget to visit the awe-inspiring David of Michelangelo, located just a short distance from our property.
Book your stay at Boutique Hotel Hugo now for an unforgettable Florence experience!
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
11 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The hotel was super well located and stylish. The room was quiet and the bed, pillows, and sheets were comfy and clean. The airconditioning was perfect for the hot wheather.
Not having an elevator was slightly inconvenient, but nothing serious. The breakfast didn't have many options, but everything was fresh and tasty.
Άνετο δωμάτιο. Καλό πρωινό. Κοντά στο κέντρο κάτι που βολεύει τις μετακινήσεις πεζός
Τα 55 σκαλοπάτια όταν ανεβάζεις βαλίτσες είναι ένα θέμα. Το δωμάτιο ήταν σκοτεινό.
La ubicación es excelente. El trato del personal es inmejorable. El servicio del desayuno es excepcional. Volveremos.
Bien ubicado. Muy amables. Limpio y cómodo.
Subir las maletas por escalera
... das Frühstück war ausreichend, der Service gut und die Lage des Hotels ist gut! Man ist schnell im Centrum und kann somit die Sehenswürdigkeiten schnell und unkompliziert erreichen!
kahvaltı tipik italyan kahvaltısı. konum harika önemli yerlere yürüyüş mesafesinde.
otel gibi sunuluyor ama resepsiyon saat 16 dan sonra gidiyor size kod veriyorlar tesise kod numarası ile giriyorsun.tesis 3. katta ve asansör yok. valizi indirip çıkarmak zorundasınız. bugün kızımın kruvasanın içinden sinek çıktı. normal birşey gibi sadece tabak değiştirdiler özür vs. olmadı.
Trevlig personal, bekväm säng och helt ok frukost.
AC var lite högljud, annars ok.
La propreté de la chambre . La literie . La décoration et le calme
Rien
L emplacement, le personnel très gentil. La chambre grande et jolie
Les deux étages à monter un peu dur avec les valises
Hotel muito charmoso e aconchegante, com atendimento excelente. Os funcionários foram muito atenciosos e ajudaram com as malas. A localização também é muito boa, facilitando bastante os deslocamentos pela cidade. O café da manhã é bom e atende bem às necessidades.
O hotel não tem elevador, o que torna o acesso aos quartos bastante cansativo, mesmo com a ajuda dos funcionários com as malas. Tivemos também um problema importante com o ar-condicionado durante o verão europeu: mesmo funcionando, a temperatura do quarto não baixava de 24 °C, o que foi bastante desconfortável para dormir. O suco do café da manhã também deixou a desejar — muito industrializado e com sabor de água açucarada.
Goede locatie. Hygiene was goed! Goede airco op de kamer. Ramen die open kunnen. Ontbijt beschikbaar.
Het hotel is 6 trappen omhoog, helaas geen lift. Het bed werd zo opgemaakt dat als je de deken pakte, het hele beddengoed gelijk los zat. Gelukkig werd het beddengoed wel elke dag verschoond.
Buena ubicación
Sin ascensor.minibar no funcionaba,Colchón y almohadas blandos.No había agua fría en los grifos
Nos encantó todo, habitaciones bonitas y comodisimas, baño grande, el personal súper amable, desayuno incluido. El aire acondicionado funciona muy bien. Estámos haciendo una ruta por Italia y hasta el momento es mi preferido. Si volvemos a Florencia volvemos seguro. Por cierto muy buena ubicación a 6 mint de Duomo andando.
Es un segundo piso sin ascensor, pero el personal nos ayudó así qué fantástico!
La amabilidad de los empleados, la limpieza y ubicación
De las dos habitaciones que teníamos , en una de ellas tenía un poco de olor a desagüe
We had a wonderful stay at this hotel. Although it is a simple hotel, it is exceptionally clean, tastefully decorated, and very comfortable. The beds were excellent, and we had a great night’s sleep every night. The breakfast was good, with a nice selection to start the day. The staff were friendly, attentive, and always willing to help, making us feel very welcome. The location is another great advantage. It is within walking distance of most of the city’s main attractions, yet situated in a quiet area, allowing us to relax and rest peacefully. We would definitely stay here again and highly recommend it to anyone visiting the city.
Tutto.
L'assenza dell'ascensore per i bagagli e il caldo di questi giorni ma tutto è stato ripagato dal livello dell'hotel
Otelin konumu oldukça iyi bir yerde. Floransa içerisinde bir yerden başka bir yere ulaşmak zaten çok kolay. Otelden neredeyse her yere yürüyerek gidebilirsiniz. Çalışanlar çok ilgili ve güleryüzlüydü. Kahvaltı gayet yeterli ve çeşitli. Odalar temizdi ve günlük temizlik de çok özenli yapıldı. Kaldığımız odanın dizaynı iyi düşünülmüştü. Ferah, estetik ve konforluydu.
Otel bir apartman tipi binanın üst katında kalıyor ve binalar eski olduğu için de asansör bulunmuyor. Yaşlılar ve engelliler için sorun teşkil edebilir.
Las habitaciones siempre están muy limpias, y todos son muy amables.
Segundo piso sin ascensor.
Stairs
Staff, breakfast, location and AC in the rooms.
Can be noisy with little sound barriers between the other rooms and corridor.
Megustó todo: el personal muy amable, la cama muy cómoda, la ubicación, el desayuno
Subir las escaleras es lo único
Pretty much everything.
The stairs but had help to bring our luggage up. The staff was very accommodating.
Die Unterkunft ist sehr zentral gelegen und die Kommunikation war hervorragend! Wir haben das Auto eine Minute fussläufig entfernt im Citypark Venezia abgestellt. Die Registrierung für die ZTL hat das Hotel übernommen. Der Eingang vom Hotel ist in der dritten Etg. und wir sind von Rocco sehr freundlich empfangen worden. Das Zimmer ist Top, eine 10/10 komfortable und modern. Der Frühstücksbereich ist sehr liebevoll gestaltet und das Frühstück ist frisch angerichtet und hervorragend! Sehr nette Bedienung und tolles Ambiente. Wir würden jederzeit wiederkommen und danke für den schönen Aufenthalt! lieben Gruß Mito&Sandra
Ein kleines, feines Hotel, sehr zentral, schön eingerichtet, Zimmer überraschend geräumig, hervorragendes Frühstück, wir kamen viel zu spät an und wurden super zum Self-Check-In angeleitet. Hatten ein Problem mit dem Parken, telefonisch sofort Hilfe bekommen, wir kommen gerne wieder und dann länger!
Das einzige, was wir gerne vorher gewusst hätten, ist, dass man auch nicht zum Ausladen vor dem Hotel stehen bleiben kann. Parkplatz war aber super organisiert!
Super emplacement, belles chambres confortables et modernes. Peu de vis à vis. Accueil très sympathique.
Rien, le petit dej pourrait être un peu plus varié mais c'était déjà bien.
The property was charming, wonderfully located, and the hosts were hospitable. The rooms were clean and comfortable, and in the midst of unbearable heat, the air conditioning was welcome! The care and attention with recent renovations showed. It was the perfect place to land in Florence, and I would absolutely stay there again.
Nothing, the hotel was wonderful.
Localização. Sossegado. Funcionários amáveis.
Nada a apontar.
Nice, small hotel, just out of the busy center, yet within minutes to everything.
The breakfast was amazing! So many choices!
The 3 flights of stairs to get there!
Siisteys oli erinomainen! Ystävällinen henkilökunta!
Hotelli oli hiljainen eikä huoneista kuulunut mitään. Liikenteen ja ihmisten melu ulkoa kuului huoneeseen koko yön. Lisäksi klo 8 aamuisin alkoi remontti huoneen yläpuolella ja vastapäisessä kirkossa aloitettiin remontti hetkeä myöhemmin. Hyttysiä oli myös huoneessa. Aamupala oli melko suppea ja leivät kuivia. Kolmen hengen huoneen kalustusta voisi parantaa.
Great and safe location. Beautiful rooms and amazing staff. We were greeted kindly and shown our room upon arrival. It was extremely spacious and modern. Breakfast was phenomenal and the lady who prepared it was so kind. Much thought and care went into this property.
It is on the third floor, so travel light. We were warned ahead of time, so it was not an issue. No complaints whatsoever.
Location and staff. Both are great. They even helped with restaurant reservations.
Stairs - it is on second third floor which feels like 5th floor. It is a serious climb with suitcases and if you are tired from walking all day and want to get back and rest.
Das Hotel ist sehr gut und zentral gelegen. Klimaanlage war sehr gut. Personal war ganz okay.
1. die Regendusche hat nicht fuktioniert und wenn man über 180 cm gross ist, musste man in die Knie gehen um duschen zu können. 2. Die Türen der Dusche konnte man nicht ganz schliessen, was zur überschwemmung des Badezimmers führte. 3. Die spühlung hat nicht gut funktioniert.
Lokalita
Maly prostor pro snidane
Zauberhaftes kleines Boutique-Hotel, sehr schön eingerichtet, herzliches Personal, sehr gute Lage (5 Min. Fußweg zur Accademia, 12 Min. Fußweg zum Dom).
NIchts. Man sollte allerdings wissen, dass das Hotel selbst und auch der Frühstücksraum eher klein sind, was aber nicht schlimm war.
Great location great place great everything
Stairs and far away parking but it’s part of the city
Bra frokost og bra beliggenhet
Inngangspartiet og alle trappene opp til hotellet.
Camera molto spaziosa e pulita. Il materasso era comodissimo. possibilità di scelta dei cuscini. Ottima anche la colazione
Per salire le scale erano ripide e con le valigie é stato un po’ difficile
The host is very keen to make the stay comfortable and pleasant. Thank you!
オシャレで清潔。アメニティもシャンプー、リンス、ボディーシャンプーなどあり。 コーヒーが美味しかった、スタッフがフレンドリーで感じが良かったです。空港まではタクシーで15〜20分。フロントで頼めます。
朝食の種類が少ない、朝食食べる場所は素敵ですが狭いのが残念。エレベーターが無い。スタッフはヘルプしてくれます。 工事をしてるようで、8:30から轟音が響き渡り非常に不快でした。せめて10時過ぎとかにしてほしかったです。工事が無かったら一切文句はないです。
Cute boutique hotel! The staff was the best! We had an issue with our a/c and the staff fixed it immediately while we were out exploring Florence. Front desk recommended a restaurant for dinner and it was spot on for what we needed. Comfy place to do work and have breakfast which was very good! Great scrambled eggs!
No elevator, but the staff helped with luggage. You can definitely skip the gym that day. Ha!
Modern room only a short walk from the Duomo and all the sights. The staff were lovely and we really enjoyed our stay. Good shower and comfortable bed.
Breakfast was nice but if all the guests went at the same time, it’s cramped. The 5 flights of stairs are a workout everytime you go out so only book if you are mobile.
Heel goede ligging
Sehr gute Lage. Nicht zu groß … damit familiär. Sehr freundliche Gastgeber. Unkompliziert in der Handhabung …
Todo.
Correcto, bien ubicado, limpio y personal amable.
Está en un segundo sin ascensor
Tyst, bra läge, rent.
Trappuppgång ostädad, luktade illa.
Very convenient location—close to everything but still quiet
Nothing
Konforlu , temiz ve konumu
Üç kat merdiven çıkımak !
Lovely boutique hotel. Friendly staff. Prompt responses. But it is up 5 flights of stairs. But worth it.
PosiIone strategica.xamera pulitissima e letto grande con lenzuola pulite e di qualita. Colazione xon prodotti freschi e di qualita'. Gentilezza del personale. Manca la ascensore e si è al secondo piano ma il.personale ti aiuta con la valigia nel caso. Torneremmo
L'emplacement et l'accueil, de bons conseils
Propreté, petit-déjeuner, emplacement
Pas grand chose
Todo
Esta bien situado, trato excelente
Las habitaciones nuestras eran pequeñas y no tiene ascensor tienes que subir tres pisis, aunque si que es cierto que el personal te las sube y baja
Breakfast was very nice.
The room was smaller than expected and the train ran outside my window.
La posizione centrale ti permette di spostarti tranquillamente a qualsiasi ora del giorno..camera singola accogliente e pulita..
Nulla…un piccolo appunto mettete la zanzariera….😂
Great hotel in a lovely part of Florence. Room was lovely, comfortable and v clean. Breakfast was great and the staff friendly and helpful. Perfect little hotel.
Amazing stay with my family at this lovely boutique hotel in Florence. The room was lovely, clean, and comfortable, and the breakfast was great as well. The staff were friendly and welcoming.Highly recommended!”
The only small thing I would suggest is adding more towel hooks or rails near the sink for convenience
Sehr, sehr freundlich, hilfsbereit und zuvorkommend! Wir konnten unser zimmer schon vor der angegebenen Zeit beziehen. Am Abreisetag konnten wir unser Gepäck noch den ganzen Tag im Hotel lassen. Die wichtigstens Sehenswürdigkeiten sind sehr gut zu fuss erreichbar.
Posizione fantastica per raggiungere il centro città e ambiente curato. Albergo all'interno di una palazzina tranquilla. Vicino a ristoranti di buona qualità. Personale cortese
Tavolino per la colazione un po' piccolo soprattutto per tre persone.
La colazione è semplice ma ben curata, con tutto il necessario per un inizio di giornata piacevole. Sarebbe però apprezzabile offrire ai clienti una maggiore varietà e libertà di scelta, così da rendere l’esperienza ancora più soddisfacente.
Ma niente forse l’unica pecca sono le scale per raggiungere l’hotel e non avere un balcone in camera.
Belle chambre, bien décorée, salle d'eau agréable, au calme, lumineux. Accès facile à pied pour rejoindre le centre ville (le Duomo à 15mn) et tram à proximité pour rejoindre la gare ferroviaire (10mn) et l'aéroport. Le personnel est très sympathique et serviable (merci encore à Rocco).
Rien d'important. Le petit déjeuner pourrait être un peu plus varié. Il faut monter deux étages à pied mais l'installation d'un ascenseur est prévu en 2027 selon notre hôte.
La taille des tables du petit déjeuner... Un peu plus de place SVP.
buona posizione, struttura carina e colazione varia.
la camera singola è estremamente piccola, ci sono due rampe di scale abbastanza ripide per raggiungere la struttura
emplacement top. Tout se fait a pied La station de tram en provenance de l'aéroport est a -5 min a pied Accueil top petit dej charmant Disponibilité du patron pour répondre a toutes questions Parking couvert à 10 min a pied en dehors de la ZTL
tout parfait peut être que certaines pers aimeraient savoir qu'il n'y a pas d'ascenseur et que l'hotel est au 2ieme étage
Posizione pulizia accoglienza
Приятный и отзывчивый персонал, помогли поднять и спустить вещи, так как лифта нет. Было всё очень чисто, удобная постель, что дало хорошо отдохнуть:) Вкусные завтраки, особенно круассаны. Так же есть свежие фрукты, клубника. Нас заселили раньше чем было обговорено. Место расположения 10/10
Le confort, la gentillesse du personnel, la déco, la proximité avec le centre historique ... top quoi !
Cortesia
I had a wonderful stay at this hotel. The room was spotlessly clean and felt very fresh. The location is perfect, just a short walk from the city center, making it easy to explore everything. I also felt very safe throughout my stay, both in the hotel and the surrounding area. A huge thanks to the staff, who were incredibly helpful and polite from the moment I arrived. I would definitely stay here again!
Excellent accommodation, the room was perfectly clean and warm every day. I felt very safe in the area. Very close to the Accademia Gallery and the Duomo and yet a very quiet area. The breakfast was excellent. Rocco was very friendly and extremely willing to serve and provide any information. The girls who worked there were very kind and always smiling. I would recommend it without hesitation for anyone who wants a nice and quiet stay in Florence.
La pulizia, l’arredo, la piccola sala per la colazione.
Location and breakfast are very good, close to everything.
The hotel does not provide a microwave or some disposable utensils in case we need.
Muy buena ubicación, puedes ir andando practicamente a todos los lugares más turisticos. El desayuno muy bien. La chica que los sirve muy amable, encantadora. El hotel es bonito, las habitaciones son grandes. Muy limpio todo. El baño muy bonito tambien. Si volvemos, no dudaria en volver a alojarme en Boutique Hotel Hugo
Quizás que no hay ascensor. Pero unas cuantas escaleras merece subirlas, porque el hotel y su personal son encantadores.
la cordialità e disponibilità dello staff, la posizione
nulla
Staff was very friendly, especially Rocco! He was very helpful with everything and helped with all my questions. It was also clean and close to the landmarks.
N/A
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.24/10Many reviews highlight the very clean rooms and well-maintained property.
Service
9.71/10Guests frequently mention warm and friendly staff, helpful reception.
Location
9.75/10Location is often praised as being very close to central attractions.
Room Quality
9.2/10Rooms are described as clean, comfortable, and well-decorated.
Amenities
9.23/10Amenities such as breakfast and overall facilities are positively received.
Value for Money
9.19/10Value for money is noted as good, considering the location and services offered.
Food and Beverage
9.24/10Breakfast is commonly described as good, although availability was limited for some guests.
Overall Experience
9.61/10Overall stay experiences have been overwhelmingly positive.