Merrill Street Plaza
Merrill Street Plaza, Menlo Park, California, United States of America- Park
Luxurious Amenities
Park James in Menlo Park boasts a 4-star hotel experience with a bar, on-site dining, and a 24-hour front desk. Enjoy evening entertainment and convenient luggage storage during your stay.
Delicious Dining
Savor a delightful continental breakfast at the property to start your day off right. Indulge in a culinary experience that will leave your taste buds wanting more.
Prime Location
Conveniently located just 2.1 km from the prestigious Stanford Shopping Center, Park James offers the perfect blend of relaxation and retail therapy.
Book your stay at Park James today for an unforgettable experience!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
2 Double Beds
236 sq feet
Internet - Free WiFi
Entertainment - 65-inch flat-screen TV with premium channels and Netflix
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
22 m2
In-room amenities
1 King Bed
360 sq feet
Internet - Free WiFi
Entertainment - 65-inch flat-screen TV with premium channels and Netflix
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom grab bars
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
33 m2
In-room amenities
2 Queen Beds
265 sq feet
Internet - Free WiFi
Entertainment - 65-inch flat-screen TV with premium channels and Netflix
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
25 m2
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
41 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
41 m2
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Large bed (151-180 cm wide)
Room details
41 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
65 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
41 m2
In-room amenities
Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
WiFi is available in public areas and is free of charge.
Pets are not allowed.
Private parking is possible on site (reservation is not needed) and costs USD 30 per day.
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
This was my first time at the Park James and I hope to come back again. The hotel is very clean, well designed, and has a calming, welcoming vibe. The staff were super helpful. The gym has high quality equipment. I could walk to most locations in Menlo Park too. Overall a great stay.
The rooms were beautiful, the food delicious, and the staff goes above and beyond. Definitely booking here again. A+++++
Great dot near Menlo Park and close to 101 and el Camino where the best acupuncture and sushi live ! Try the spirits hip clean and relatively realistic in price !
Excellent service by friendly staff and convenient location!
The staff was wonderful and so helpful. The food was delicious and it’s very peaceful and quiet. I’m definitely coming back. It’s a beautiful place. Lovely staff.
Park James is a wonderful hotel. I came here for my 25th MBA reunion at Stanford. The hotel is not corporately owned, which makes a difference. The staff is warm and helpful. I've had hundreds of hotel stays in my 56 years of life. This is one of the best!
This was my first time staying at the Park James; my daughter and I were visiting for a horse show. Park James is a smaller boutique hotel; it offers spacious well decorated rooms, the staff was warm and inviting and the food at the restaurant was amazing. I will definitely stay here agsin
This was one of the best experiences I’ve ever had at a hotel. The staff was unbelievable: friendly, helpful, attentive. It was also one of the cleanest hotels I’ve ever stayed at.
What a lovely stay! This hotel is small, intimate, and beautifully designed, every detail feels intentional. I loved that they’re LEED certified, too; sustainability matters to me, so it was great to see a property that clearly cares about its environmental impact. The staff were exceptional genuinely warm, attentive, and they remembered my name from the moment I walked in. That kind of personal touch makes a huge difference. Having a restaurant on-site was a great bonus, and the location in Menlo Park couldn’t be better. Close to my office, with tons of great restaurants nearby. My one wish: a pool or hot tub would make it even better. But that’s a small note in an otherwise excellent experience. We’ll definitely be back!
We had a lovely, easy stay! The gals at check-in were really sweet to our doggy, and Josh was super-duper accommodating at check-out. My husband enjoyed taking his meetings from the outdoor patio, and we felt like the breakfast and happy hour options on site were pretty good. Walkable to good coffee shops and restaurants. Be aware that the only self-parking option is street parking. Room had a sound machine to drown out any traffic/hallway noise.
Eleni, Julio and Mosse are the best team ever 🤩🤩🤩
Park James was sleek, clean and offered a nice, comfortable stay. It's centrally located in an area where you can easily walk to and attain. The aesthetics of the hotel really go unmatched. My only qualm was the parking needing to be valet, therefore paying for the parking. Although the valet were very attentive and quick, can't complain about that. We did notice a scuff on our rental- since we bought rental insurance it didn't bother us too bad. However if it was our own car, it would be irritating. Other than that our stay was hospitable and close to the station that we needed to access to go to the Stanford Stadium. Overall would stay again---just wish parking were free
Exceptional Experience. Beautiful accomodations, friendly and knowlegable staff and amazing cuisine. WIll be back!
We stayed at Park James last week and had such a wonderful experience. The hotel is in an excellent location in Menlo Park, within walking distance of downtown, making it easy to explore the area. From the moment we walked in, we were greeted immediately by the front desk team and felt genuinely welcomed. The atmosphere is warm and inviting, and the décor feels luxurious without being overdone. Our room was beautifully maintained and exceptionally clean. We had a room with a Juliet balcony, which was a lovely touch—you can open it up and let in the fresh air if you're not a fan of air conditioning. I was also happy to see the return of the in-room minibar. The bottles felt a little large for individual consumption, but they would make a great last-minute gift. Another standout feature was the water carafes in the rooms—yes to less plastic! The beds and pillows were immaculate and honestly among the most comfortable I've ever slept on. The hotel uses Frette linens, towels, and robes, and you can absolutely feel the difference. Everything was incredibly soft and plush. My only small suggestion would be to include slippers in the room, although they may be available upon request. I also appreciated the thoughtful amenities in the bathroom. They provide a bag of essentials with a dental kit, shaving kit, and vanity kit. To me, that's what luxury is all about—anticipating guests' needs before they even ask. We had dinner at Oak + Violet, which is helmed by a Michelin-star-awarded chef. The flavors throughout the meal were excellent. The fried oyster and oyster crema that accompanied the beef tartare were incredible—I would order that component by itself every single time. The Sizzling Monterey Bay Squid Salad was another highlight of the evening. My partner and I shared the Pt. Reyes Grass Fed Beef Strip Sirloin. It came with a "beef crackling," which I wish had been cut a little smaller and fried slightly longer for more crunch. However, the potato purée served alongside it was outstanding—easily one of the best I've had in the Bay Area. For dessert, we ordered the House Made Cinnamon Roll Sundae, and it absolutely stole the show. The house-made cinnamon roll is hands down one of the best dessert items I've had and, without question, one of the best cinnamon rolls in the Bay Area. It's a must-order. Service at Oak + Violet was equally impressive. The servers and bartender were incredibly knowledgeable. Since I wasn't drinking alcohol, the bartender noticed and created a non-alcoholic strawberry drink just for me so my partner wouldn't be drinking alone. That level of attentiveness and craftsmanship is rare and truly memorable. Shout out to Mostefa—he is a fantastic addition to the Park James team. Breakfast the next morning was also very enjoyable. We had the avocado toast and breakfast sandwich, both of which were filling and delicious, and I appreciated the California juice selection. Overall, our stay at Park James was exceptional. We felt welcomed, cared for, and genuinely appreciated as guests. The atmosphere and vibe of the property are spot on for the price point. While the hotel may be smaller than some of the larger luxury brands, it delivers something that many big-box hotels often struggle to provide: authentic, genuine hospitality. We will definitely be back.
Food was exceptional and service too. We very much enjoyed the decor and beauty of this hotel. .
Park James is a charming, boutique hotel that provided very comfortable accommodations. It was easy to drive to from SF Airport, and valet service made parking very convenient. I would stay there again the next time I visit Menlo Park.
Our stay at the Park James was nothing short of perfection—a masterclass in luxury, warmth, and genuine hospitality. From the moment we stepped into the lobby, it was clear that we weren't just guests; we were being welcomed into a space where every detail had been meticulously curated to ensure our comfort. The service was truly unparalleled. What sets this hotel apart is not just the professionalism of the team, but the profound sense of care that permeates every interaction. Each staff member we encountered went consistently out of their way to make us feel not just accommodated, but genuinely valued and appreciated. It is rare to find a team so synchronized in their commitment to excellence, anticipating needs before we even realized we had them. The dining experience was equally spectacular. The culinary team has clearly mastered the art of elevating high-quality, fresh ingredients into memorable meals. Every dish was a delight, reflecting a level of creativity and precision that would impress even the most discerning palate. It is clear that the success of the Park James starts at the top. Lyle is a top-rate General Manager who is doing all the right things to ensure this property shines. His leadership is visible in every corner of the hotel, from the impeccable maintenance of the facilities to the empowered, enthusiastic spirit of his staff. He has cultivated a culture of excellence that is palpable, and it is a testament to his vision that the Park James feels both grand and deeply personal. If you are looking for an experience where you are treated with the highest degree of respect and luxury, look no further. We left feeling completely refreshed and thoroughly impressed, and we are already looking forward to our next visit.
The stay was awesome the food and drinks were great. Especially the charcuterie board! Eleni was a delight!
Park James is 10/10. If you are searching for a beautiful space for an event, look no further. The hospitality and attention to detail is what separated Park James from other Venues we visited. Krizthal from the start was amazing. The night of the event Daniel was very hospitable. Lyle the GM is one of the best. The hotel staff from check in to managers in front office were outstanding as well.
Super high ceilings in bedroom make it feel like you are in Europe. Great location. Very restful. Awesome indoor/ outdoor work out room. Oak and Violet Restaurant great for a quiet gourmetmeal
Excellent Location! Sophisticated, modern and comfortable. Super high ceilings in bedroom give it a European feel. Service is outstanding. Especially, Eleni, Sabina and Tony at the front desk. We had a quiet, restful weekend stay. Perfect place to unwind after busy days in Silicon Valley. We will be staying here whenever we visit family in the area. Thank you for a great stay, Kim and Rob
Hands down the best hotel you can stay at in the mid peninsula. From Lyle T the general manager to Tony at the front desk and Eddie behind the bar. All the service is a cut above and beyond excellent. Also, Oak and Violet is a must dine during your stay! 10 out of 10! Location, amenities, service all top notch. I will be back! Thank you Park James for everything!
Very friendly staff - Sabina is being extremely helpful - I was trying to watch ChromeCast but was having tech trouble connecting HDMI to the TV, Sabina got it all worked out. I stayed for 4 days here for business trip, and she has been helping me with all the deliveries, etc. The hotel has great location as well. Will recommend to anyone.
My family and I had an outstanding stay at Park James Hotel, and much of that is thanks to Tony, the manager. From the moment we arrived, he made us feel genuinely welcomed and valued. His professionalism, kindness, and attention to detail were evident in every interaction. What impressed us most was his patience and willingness to answer all of our questions. He took the time to make sure we were comfortable, informed, and had everything we needed throughout our stay. No request seemed too small, and he consistently went above and beyond to ensure our family had the best possible experience. Tony’s dedication to guest satisfaction truly made our stay exceptional. He created an atmosphere where we felt more like welcomed guests than customers. His warm personality, genuine care, and commitment to excellence left a lasting impression on our entire family. The hotel itself was beautiful, clean, peaceful, and very comfortable. The rooms were spacious, the amenities were excellent, and the quiet atmosphere made it easy to relax and enjoy our time together. We also felt that the overall value was outstanding given the quality of service and accommodations we received. Thanks to Tony and his amazing team, we created wonderful family memories that we will always cherish. It is rare to find this level of hospitality, and it is one of the main reasons we will definitely be returning to Park James Hotel in the future. We highly recommend Park James Hotel to anyone looking for exceptional service and a memorable stay. Thank you, Tony, for making our experience so special. We look forward to coming back again soon!
Very well appointed room. Front desk staff were very warm and welcoming. Shout out to Eleni for being the kindest host. Made me feel at home.
Excellent hotel in a great neighborhood which is easily walkable to downtown Menlo Park and for the more adventurous Palo Alto. The rooms are extremely clean and modern. All staff I encountered from the housekeepers to the car valets were professional and engaging making me and my husband feel right at home.
Traveling with family can sometimes be stressful, but our stay at the Park James Hotel was exceptional from start to finish. We were pleasantly surprised to be able to check in early, which immediately set the tone for a relaxing stay. We had a fabulous meal at Oak + Violet — the cocktails were creative, the bourbon and scotch selection was extensive, and the overall dining experience exceeded expectations. What truly stood out was the service. Every interaction felt graceful, attentive, and genuine. Our room was spotless, comfortable, and much larger than expected. Lyle and his team went above and beyond to make us feel welcome and truly special throughout our stay. If you are looking for a great hotel in the Menlo Park area, this is an absolute must-stay. When our travels bring us back to the area, we already know where we’ll be staying.
Had a wonderful time. Josh is a wonderful host, super helpful.
Loved my stay. Modern and upscale. Surprised at how high the ceilings were in the room, felt luxurious. Bed was very comfy, Im quite picky with sheets and theirs are excellent--buttery and soft smooth sheets. Eleni at the front desk was wonderful, she was helpful and efficient, and cared that I had a great time in Palo Alto. Wonderful experience. Wouldnt stay anywhere else if I come back.
Wonderful hotel. Very clean, chic, with live music and a great outdoor space!
Amazing hotel, very clean and nice atmosphere. Elaine was amazing helping us out, she is so sweet!
We had such a wonderful stay at this hotel! The rooms were clean, comfortable, and the staff truly went above and beyond to make our experience special. A huge thank you to Tony, who was incredibly kind and helpful when assisting my mom with getting her wheelchair up to her room. His patience, care, and professionalism meant so much to our family and made us feel genuinely welcomed and supported. Exceptional customer service like that is rare, and Tony absolutely deserves recognition for it. We’ll definitely be coming back!
My fiance and I came here to celebrate my birthday and we had an amazing time. The hotel was clean and the staff were extremely nice. Tony helped us and he was very knowledgeable and his customer service was beyond! He really made our trip even better.
It’s like a luxurious present as soon as you step through the door. The property is exceptionally clean and the service standards show intentional passion by all. The best asset is Oak + Violet restaurant led by Executive Chef Joseph Humphrey, a Michelin-star chef who focuses on sustainability with seasonal, locally sourced California cuisine. I tried the Yellowfin Tuna Crudo, Warm Sacramento Delta Asparagus, the warm sourdough bread with the salted butter, and the Miso Barbecue Glazed Black Cod. For dessert- House Made Cinnamon Roll Sundae! For your morning breakfast, the cafe serves an array of offerings to fit your appetite style. In looking at the outside patio and the sleek, luxurious design of Park James, I can see this is a GREAT place to hold a EVENT! I’m looking forward to my return!
Loved the room and food and staff. Location is good near Caltrain station! Clean and good price. Definitely recommend!
This was one of the nicest hotels I’ve stayed in, the vibes were super nice and the staff was really helpful the whole time. Tony the manager was really nice too and you can tell he actually cares, even when I had a million questions he was still patient and helpful. I went with my friends and it ended up being such a good stay, everything just flowed and we didn’t have to worry about anything. The rooms were super relaxing and the beds were so comfortable. Definitely a 10 out of 10 experience.
Great experience. Great food. Spectacular service This hotel rivals 5 star hotels.
Josh is fabulous! Very professional, helpful and considerate. We had a great stay at the Park James. The hotel is immaculate and beautiful! All the staff is outstanding.
Wonderful staff. This is not a corporate hotel and it shows. The level of care to its guests is as good as the high end hotels. We will be returning.
If you don't stay here you are making a monster mistake! From the Lyle the GM, to Jackie the server and Daniel one of the managers the Park James was a delight to . Everyone is professional, kind and absolutely care about your accommodations. And if you're looking for a cozy hang out to grab beverage their outdoor patio with the comfy cushions and fabulous cuisine is unmatched. The Park James Hotel is a must if you're going to the Bay Area especially Silicon Valley!
The Park James Hotel is a must stay! We visited for the first time on a recommendation for a friend and the hotel did not disappoint. From check in to check out we thoroughly enjoyed our experience. The staff is amazing! From the front desk lobby to the restaurant and bar to the cleaning crew everyone was professional and friendly. Daniel, Renee, Jackie and Lyle helped make our stay the best. Not to mention the award winning food while eating at the outdoor patio. The atmosphere and ambiance were outstanding... cozy and comfortable. We traveled from Seattle and were pleasantly surprised with the Park James and what made the trip even better... we learned the GM is a former UW Husky! #GoDawgs
Had a really nice weekend stay at Park James Hotel in Menlo Park. The hotel is clean, modern, and in a great location. Sabina at the front desk was very polite and welcoming, helped make check-in quick and easy, answered our questions about the area, and made sure we had everything we needed during the stay. Overall it was a very comfortable experience and I would definitely stay here again.
My family and I stayed here for a few nights while my granddaughter visited Stanford. We traveled from Seattle. The accommodations were wonderful. The rooms were clean, spacious, and well appointed. The staff were the most friendly I have ever encountered. I have eaten at a lot fine restaurants and food ranked among the best. Lyle, the GM was attentive and made us all feel like we celebrity guests. I wish I cold rate this higher than a 5.
Sabina and Elenia are fantastic! They always welcome me in and help me with anything I need. I highly recommend Park James and these two lovely ladies are amazing.
The rooms were comfortable and spacious and the staff was lovely.
I’ve stayed at Park James Hotel a few times and every time has been a great experience. Sabina always welcomes me with a warm smile and makes me feel comfortable right away. The rooms are clean and cozy, and the live music along with dinner at the restaurant is a wonderful bonus. I truly enjoy staying here and would definitely come back again.
The service was top notch and stood out to me the most! Eleni at the front desk was wonderful. I was here for work and nervous about traveling as a new mom. Eleni went above and beyond to accomodate my nursing needs. I never leave reviews, but did just so I could give her this shout out! She definitely made the stay 10/10! The rooms were updated and clean with high end amenities. I also appreciated that they were focused on sustainable efforts. Location is also in the heart of downtown, so lots of great food options, cafes and bookstores that are walking distance. I would absolutely stay here again the next time I’m traveling for work.
This is an absolutely beautiful hotel. The design is refined and full of personality. The staff are thoughtful and attentive. I love the pour over coffee in the rooms! Overall, it felt like far more of a high end luxury experience than I would have expected for the price.
Hotel was modern, rooms spacious and in a great location for good food and drink. I was in town for the Super Bowl and the service from Lyle, Daniel and late night staff were top notch. They made our stay wonderful! Great service and super helpful. The restaurant was surreal, great menu. I stay at luxury hotels often, the service and experience delivers.
Colleagues and I had the most exceptional time staying at the Park James hotel in Menlo Park. The hotel is modern, clean and boasts an excellent food menu, cocktails and wine list. The staff is all super friendly and helpful 24/7. Lyle the general manager is kind, friendly and genuinely cares about your experience. Daniel the bar manager makes a delicious cocktail and is very friendly. It felt like staying with family, a home away from home in an excellent location. We’ll be back!
Wonderful experience at the Park James. Rooms were spacious and clean. All the staff were incredibly friendly. The best part was the bartender who made me a delicious old fashioned after a night out with friends . I will be back !
I booked a stay here for me and my family and the customer service I received was amazing!! Eleni Made us feel right at home and very situated in the most simple way possible. She definitely goes above and beyond and is simply amazing thank you Eleni!!
Five stars. I stayed at Park James for my birthday and it was such a great experience. Sabina was incredible, she made us feel welcome right away and checked in on us throughout the night. You can tell she genuinely cares, and that energy carries through the whole staff. Everyone was friendly and made things feel so seamless. The ambiance was boldly classy. The live music, they had a harpist going on, gave the space so much character and made the night feel special without being overwhelming. The food was honestly so good, one of those meals you keep talking about after you leave. Valet was surprisingly fast, which made a big difference, especially on a busy night. Always nice to see. It was the perfect place to celebrate a birthday. Huge thank you to Sabina and the entire team for making it such a memorable night. I’ll definitely be coming back. _______ P.S, I love the e-tip QR codes, especially if I didn't make it to an ATM on the way. And the glass pitchers in the room instead of $8 plastic water bottles is a major win. Thoughtful touches always seem so simple yet are so rare.
My stay at this hotel was short, but it was nice. The rooms were spacious and clean, and I got some really good sleep in that king bed. I really liked the hand soap and lotion. They smelled good and it was nice to have something to moisturize my hands with after washing them as much as I do. I did not take advantage of the bar/café, but that was a very nice addition. I also want to shout out this hotel for their friendliness, kindness and security. I had placed a delivery order and wanted the driver to come up to my room and leave the order there but before allowing the driver up the hotel called my room to confirm that I was okay with this. I think that speaks volumes to their security and attentiveness. The location of the hotel is also really nice and close to a major shopping center.
In an unexpected need and turn of event, my family member and I spent the Christmas / New Years holiday at the Park James. The hotel room is super clean. I heard traffic sounds and people from upstairs footsteps - so the sound insulation is not like those bunker-quiet large hotels, but neither bothered me much. I loved the hardwood floors and the floor to ceiling window that could be opened for fresh air. The hotel is a small boutique hotel without a big lobby or pools but it served its purpose wonderfully. To be in the middle of Palo Alto, Menlo Park, and Atherton is special. Sabina, Aris, Josh, Eleni, and Mr. Lyle Tanaka (general manager) are wonderful front desk staff that made us feel welcome and in short this was our home away from home for the holidays. A most unusual holiday season this was.
I had such a wonderful stay here! The front desk managers, Tony and a lovely lady whose name I unfortunately didn’t catch, were so kind and helpful from the moment I arrived. My car carpet was extremely dirty and needed vacuuming — Tony and another male staff member went the extra mile and helped clean it for me. I’ve honestly never experienced such thoughtful service. The restaurant staff were also incredibly friendly and welcoming. The location couldn’t be more convenient — surrounded by great restaurants and shops, and close to Stanford. The valet parking was reasonably priced, and coming and going was super easy. Five days didn’t feel like enough. I’ll definitely be returning in the summer! Highly recommend this hotel to anyone looking for comfort, convenience, and genuinely caring service.
Great location. Great atmosphere. The rooms are wonderful. The price is right. You can't find better customer service anywhere else than there is here. Tony the manager of the hotel is as nice as can be. We've been staying there 3 years now every time we visit our daughter and grandkids.
Our family had an absolutely wonderful Thanksgiving dinner at The James Hotel. From the moment we arrived, everything was exceptional—the atmosphere was warm and welcoming, the food was outstanding, and the service made us feel truly cared for. It was the perfect setting to relax, enjoy each other’s company, and celebrate the holiday. Thank you for creating such a memorable experience for our family.
The service was great! Wait staff were very attentive! Restraint ambiance was elegant and fun! Rooms are very nice and clean!
We booked here for Thanksgiving weekend to visit family and our stay was incredible! The location is very convenient and a short drive from SFO. We had Thanksgiving dinner at their restaurant and the food was the highlight of our stay!! Everything was delicious and the staff was very friendly and attentive to any requests. The rooms are gorgeous and clean. The front desk staff is amazing too! 10/10 experience!
We made reservations for Thanksgiving and enjoyed our Thanksgiving meal at Oak + Violet. The food was so good and the service was top notch! All staff were very attentive and friendly! The meal was the best thanksgiving meal ever! Rooms are very well kept! We enjoyed the atmosphere and the whole property is beautiful! Will definitely stay again in the near future!
The people are amazing! Eleni and Sabina in the reception are awesome! The layout and the Gym are fantastic! They treated so good !
The hotel staff were fantastic, super kind and welcoming. Hotel is gorgeous and cozy. Beds were extremely comfortable, and bathrooms were spotless. You can tell this hotel is well cared for. For breakfast I stopped downstairs and got a pastry and a lavender latte, which was delicious.
I’ve attended several events at Park James Hotel, and each one has always been exceptional—but finally staying at the hotel took the experience to a whole new level. From the moment we arrived, the atmosphere felt welcoming, stylish, and full of positive energy. Our stay was truly unforgettable. The room was comfortable and beautifully designed, the service was attentive, and every detail was thoughtfully taken care of. And the food—absolutely incredible! Every dish was flavorful, fresh, and beautifully presented. Park James Hotel continues to impress me every single time. Whether you’re visiting for an event, a night out, or a relaxing getaway, this place guarantees a memorable experience. Highly recommended!
Josh must be the hardest working person in hospitality. He was there when we checked in and when we checked out and couldn’t have been more accommodating and helpful.
This hotel was top notch all the way. Every single detail was obviously carefully planned with both comfort and health in mind. There was coffee/tea in the room with a pour over, no dirty/wasteful Keurig. The restaurant had a mostly Organic menu with delicious food. In the bathroom, they used a Clean line of products (Juice Beauty), and instead of bottled water, there was easy access to a filtered water/ice station right near my room. Even the room keys were made of wood, not plastic. Everything was so clean and well designed. Internet access was quick and easy and had a solid connection. I wish more hotels were like the Park James...they are setting the standard for guest accommodations. Staff were wonderful, too. I'm very sensitive to fragrance, and usually when I return home from a hotel, I immediately shower and wash everything to rid myself of whatever "signature scent" was pumped through (and the scented detergent they use for bedding), but not with the Park James! I came home smelling like myself! Not a trace of toxic fragrance at all. I wish all hotels were like this.
Great staff, comfy clean room, very comfortable bed with amazing pillows. Great for getting rest after a long day. 10/10 will stay again
My stay was very pleasant! Traveling with a baby can be stressful at times, but everyone at the hotel was friendly and went out of their way to help. The front desk staff, especially Sabina was incredibly kind and accommodating she made everything so much easier for us. Tony, the manager, was also very nice and made sure we had everything we needed for a comfortable stay. I really appreciate the great service and warm atmosphere. Highly recommended!
I’ve stayed at the Park James Hotel a couple of times, and it’s always a wonderful experience. The rooms are very comfortable and clean. I love the pour over coffee.The location is super convenient close to shopping center and lots of restaurants. Sabina at the front desk she’s absolutely amazing! Always smiling, friendly, and ready to help with anything. Her warm hospitality truly makes the stay even better. I’ll definitely be coming back!
Outstanding. Great, friendly service - front desk serving as valet. Highly recommended.
Amazing service, the rooms and stay were very comfortable, and everything was spotless and well-kept. The staff was attentive and made sure our experience felt welcoming and enjoyable from start to finish.
Sabrina was so friendly and efficient . Check-in was smooth, and they made us feel welcome right away. Great first impression!
Brought my girlfriend here for a birthday dinner. Experience was great they really made me feel welcomed. Service was spot on and the food was amazing I had the New York Steak probably one of the best steaks I had in a while. Thank you to Lyle and Tony for giving us a great experience since we walk in the door and to the Bartender Eddie great drinks! Great atmosphere with live music we really enjoyed our time. Thank You Park James!
I celebrated my 27th birthday here, and I’m so glad I did! My boyfriend surprised and took me here to celebrate, and it honestly made the night even more special. If I could give 100 stars, I would! I started with the sizzling Half Moon Bay squid and had the Miso Barbecue Glazed Black Cod for my main dish. Both were absolutely delicious. The sizzling squid especially reminded me of home because my mom used to cook this dish, and it brought back so many good memories. The customer service and ambiance were beyond amazing. I felt so welcomed and happy to celebrate my birthday here at Park James Hotel ❤️
Excellent hotel! Excellent location! Excellent accommodations! Will be back. But next time will try to experience restaurant or room service as well.
This was my first time at the Park James Hotel. I was there for a brain surgery at Stanford. I was really nervous going to into this but the staff were really accommodating and made my stay easy. They even helped with insuring I have a wheel chair available when needed. A huge thank you to the management team for making this process so efficient. Thank you Park James!
The property is beautiful, but we didn't realize we would be charged every day to park our car. Also, the room service staff are not well trained.
Great stay
Love the Park James Hotel so much! Have to shout out 3 members that made my stay awesome thus far. Sabina, Tony Mhesin, and Josh Francisco. They should all be promoted based on their mindfulness and efficiency! I’ve stayed here a few years ago and now in Sept ‘25-and it’s still my top choice for a great boutique hotel vibe. Comfy beds, relaxing portable white noise machines, and CLEAN rooms. Thank you for a good (many nights) rest!
I cannot say enough wonderful things about my stay at Park James. I’ve traveled often for work, but this was my first time traveling with my 3.5-month-old baby. I was very nervous, with so many things to consider like how I would store his frozen milk. Ahead of my trip, I called the hotel multiple times, and they were always so patient, walking me through everything they could do to accommodate both my needs and my baby’s. Tony and Josh (and the entire staff) were absolutely incredible throughout my entire stay. They helped with anything I needed and always with a smile. Whether you’re traveling for business or pleasure, I cannot recommend this hotel enough.
As a frequent business traveler, I always appreciate a hotel with clean rooms . Also having a bunch of amenities in and around the hotel is a huge plus . I was greeted with a welcoming staff . I will be back !!
Very nice & friendly staff
Great experience, cleanliness and upscale interiors. Friendly staff. Great location, close to a number of food options. Would definitely go again.
This boutique hotel was beautiful, clean and a great location! The staff were very friendly and helpful! We highly recommend this hotel!
Very comfortable spot with excellent staff. 10/10 would stay again. Sabina was delightful and very helpful. The rooms were exactly as advertised and at a good rate for the area.
I had a wonderful stay! From the moment I arrived, Sabina gave me such a warm and welcoming greeting that instantly made me feel at home. She was incredibly helpful throughout my stay, always attentive and making sure everything was comfortable. The bed was very cozy, and the food at O+V was delicious. Her kindness and professionalism truly made my experience enjoyable.
The Park James hotel was terrific. My room was beautiful and and comfortable. Staff were very friendly and helpful. Gym was very nice with an outdoor area to work out in as well. Great stay!
Sabina was super helpful and always willing to run and grab things that I needed. At times she was the only employee there and still managed to help grab my car.
Hidden gem in Menlo Park. We stayed here when moving our son into a nearby college and it was great! Top notch service. Beautifully appointed - super cool decor. And pet friendly! An added perk as we had our dog with us. Highly recommend.
Lyle has gone Herculean to make stay wonderful. I spend 250 nights away and I think this is top 5 hotel properties that I frequent in Menlo Park. Oak & Violet our performed “Shelby “ by 3 fold. Try this the food is max.
Our second stay at the Park James has been great. Easy check in, very friendly and attentive staff. The rooms are smallish but we aren’t in ours much. The bartender is wonderful - educated us about some CA wines we didn’t know of, and made an effort to be extra welcoming and nice. The sliding door to the bathroom is really heavy, and bathrooms could use towel bars if they want us to dry/re-use towels, but these are minor complaints . We were in town for a music festival (Music at Menlo) just blocks away so the location was perfect. Lots of good places to eat nearby. Easy uber to and from SFO so we have walked everywhere.
I wish they have self parking option.
The room is clean & staff are friendly. The restaurant at the hotel also offers excellent food. It's a popular option for locals.
My fiancée and I stayed at Park James Hotel for a night and really enjoyed our time there. The place has a nice modern feel but still feels cozy and welcoming. Our room was super clean and comfortable — just what we needed. Sabina at the front desk was great. She was really friendly but also professional, and made the whole check-in process easy. Overall, a really good experience. We'd definitely stay here again if we're back in the area.
We had a wonderful experience at Park James Hotel. The staff was incredibly welcoming, the room was spotless and comfortable. Everything from check-in to check-out was smooth. The food at Oak+Violet restaurant was top-notch. I highly recommend and would definitely stay again!
Once again The Park James delivers. Very happy. If I had one wish it would be for the kitchen to be open later (last call 8:45). If appetizers were available from the bar till midnight or so, that would be great
I was atbrhe park james hotel for my wedding anniversary and from the moment we checked in the staff made us feel like we are at home. The hotel is outstanding with great food options for dinner, but limited optitions for breakfast. Specail thnaks to Tony and Eddie, they made the stay extra special
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What guests love
Cleanliness
9.18/10Rooms are very nice and clean, indicating high cleanliness standards.
Service
9.65/10Multiple reviews highlight exceptional and thoughtful service from the staff.
Location
9.69/10Convenient location with access to restaurants and shops, close to Stanford.
Room Quality
9.14/10Rooms are described as gorgeous and comfortable.
Amenities
9.17/10Amenities such as the gym and restaurant ambiance were positively mentioned.
Value for Money
9.13/10The price is described as right, suggesting good value.
Food and Beverage
9.68/10Food quality is highlighted as outstanding in several reviews.
Overall Experience
9.55/10Overall experiences are consistently described as memorable and exceptional.