Plaza del Carnaval
Pasto, Colombia- Square
English
Hotels in Pasto9.6Exceptional(59 reviews) 
69% match
69% match
67% match
Hotel Plaza Carnaval
by Independent
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About this hotel
Terrace Views and Amenities
Enjoy stunning views from the terrace and take advantage of complimentary wireless internet and tour/ticket assistance.
Dining and Socializing
Indulge in the hotel's coffee shop/cafe, meet other guests at the daily complimentary reception, and start your day with a free continental breakfast.
Convenient Services and Accommodations
Benefit from express check-in, dry cleaning, and a 24-hour front desk. Unwind in guestrooms with minibars, flat-screen TVs, and free Wi-Fi, plus enjoy the available amenities like a roundtrip airport shuttle and free parking.
Book your stay now to experience the vibrant past of San Juan de Pasto at Hotel Plaza Carnaval, steps away from Plaza del Carnaval and a short walk from many attractions.
Nearby Attractions
Busto homenaje a Alejandro Santander
Busto homenaje a Alejandro Santander, Carrera 20, 520003 Pasto, NAR, Colombia- Memorial
Parque Lineal Avenida Santander
Parque Lineal Avenida Santander, Pasto, Colombia- Park
Francisco de Paula Santander
Francisco de Paula Santander, Avenida Santander, 520003 Pasto, NAR, Colombia- Memorial
General Antonio Nariño
General Antonio Nariño, Plaza de Nariño, 520002 Pasto, NAR, Colombia- Statue
Altar mayor
Altar mayor, Pasaje Corazón de Jesús, 520002 Pasto, NAR, Colombia- Sculpture
Altar de San Ezequiel Moreno
Altar de San Ezequiel Moreno, Calle 18, 520002 Pasto, NAR, Colombia- Sculpture
Hernando de Ahumada
Hernando de Ahumada, Pasaje Corazón de Jesús, 520002 Pasto, NAR, Colombia- Memorial
Agustín Agualongo Cisneros
Agustín Agualongo Cisneros, Calle 18, 520002 Pasto, NAR, Colombia- Memorial
Altar del Cristo de la Agonía
Altar del Cristo de la Agonía, Pasaje Corazón de Jesús, 520002 Pasto, NAR, Colombia- Sculpture
Parque Santiago
Parque Santiago, Pasto, Colombia- Park
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Express check-in
Tours/ticket assistance
Free reception
Free self parking
Airport transportation - pickup (surcharge)
Free continental breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Room Types
Superior Double Room
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and microwave (on request)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneDeskPrivate bathroomWardrobe or closetDaily housekeepingFree WiFiToothbrush and toothpaste availableToothbrush and toothpaste not available
Superior Twin Room
Up to 2 guests2 Twin bed (90-99 cm wide)
2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and microwave (on request)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneDeskPrivate bathroomWardrobe or closetDaily housekeepingFree WiFiToothbrush and toothpaste availableToothbrush and toothpaste not available
Superior Triple Room
Up to 3 guests3 Twin bed (90-99 cm wide)
3 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and microwave (on request)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
3 Twin bed (90-99 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneDeskPrivate bathroomWardrobe or closetDaily housekeepingFree WiFiToothbrush and toothpaste availableToothbrush and toothpaste not available
Hotel Policies
Pets
Pets not allowed
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Individually-wrapped food options are available for breakfast
General
Guest accommodation is sealed after cleaning
Children and extra beds
No rollaway/extra beds available
Check-in & Check-out
Contactless check-out is available
General
Guests are provided with free hand sanitizer
General
Staff temperature checks are conducted regularly
General
Cashless transactions are available
Accessibility
No elevators
General
Individually-wrapped food options are available
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General
Staff wears personal protective equipment
General
Temperature checks are available to guests
General
Food service has been amended for enhanced safety
General
Property follows sanitization practices of Safe Travels (WTTC - Global)
General
Property is cleaned with disinfectant
General
Social distancing measures are in place
General
Professional property host/manager
Check-in & Check-out
Contactless check-in is available
Children and extra beds
No cribs (infant beds) available
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
General
Commonly-touched surfaces are cleaned with disinfectant
General
Shield between guests and staff in main contact areas
General
Gap period enforced between guest stays - 24 hours
General
Masks are compulsory at the property
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(59 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2025El personal que antiende son muy amables, cuidan mucho a sus huéspedes brindando la mejor experiancia.
6/10
Reviewed Sep 17, 2025The property is overrated. I selected Plaza Carnaval Hotel based on the feedback from previous guests, but I found those reviews to be misleading. The hotel is decent, but three stars is simply too generous. The downtown location feels unsafe for walking after dark, forcing us to rely on taxis to reach better dining areas. As an experienced traveler, I believe this hotel deserves only a two-star rating.
10/10
Reviewed Aug 21, 2025El hotel carnaval es una muestra de que Cuando las cosas se hacen con cariño siempre salen bien.
10/10
Reviewed Jul 13, 2025I had a great time at this hotel. Good location. Employees are super friendly and helpful. I recommend.
10/10
Reviewed Jul 12, 2025Everything was great. Had a great time there.
10/10
Reviewed Jun 28, 2025A really nice hotel, clean, nice staff
10/10
Reviewed Jun 13, 2025Excelente atención muy amables, habitaciones super cómodas
10/10
Reviewed May 18, 2025Thanks
10/10
Reviewed Apr 21, 2025Un lugar muy tranquilo, siempre limpio y un servicio al cliente muy bueno. Lo recomiendo
10/10
Reviewed Mar 20, 2025Buena relación precio calidad
10/10
Reviewed Mar 18, 2025Nice rooms, great service and overall a lovely hotel. We were offered tea, coffee and cookies on arrival and also had a knock at the door in the evening with an offer of sweet tea, wafers and sweets.
10/10
Reviewed Mar 14, 2025very nice hotel super clean room is very nice and the front desk. People are super nice and very helpful. They even come to our room and knock the door and bring us some coffee and cookies.
10/10
Reviewed Mar 3, 2025Amables y serviciales, siempre atentos a las necesidades del huesped
10/10
Reviewed Jan 21, 2025Nice place right in the center of town
10/10
Reviewed Dec 14, 2024AAA++ outstanding service and attention as always!! Highly recommended additional Services as guided tours and airport pick up Drop off with very affordable prices Servicio extraordinario como siempre altamente recomendado y tienen una extensa gama de servicios desde transporte desde y hacia el aeropuerto y tours por todo todos los sitios de interés a un precio muy accesible
10/10
Reviewed Aug 2, 2024hotel comodo , bien ubicado, limpio y moderno, personal muy amable, lo unico que pediria seria colocar vidrios antiruido para disminuir el sonido exterior, muy buen relacion precio y confort
10/10
Reviewed Jun 25, 2024Excelente opción de alojamiento en Pasto
10/10
Reviewed Feb 14, 2024Muy buena atención del personal, muy atentos
10/10
Reviewed Jan 8, 2024Superb staff.
10/10
Reviewed Jan 7, 2024Wonderful staff!!!!!!!! Everyone here is kind and helpful and makes you feel like mi casa es su casa. 5 stars! Lynn
10/10
Reviewed Jan 4, 2024wonderful staff
6/10
Reviewed Oct 19, 2023Don’t count on sleep. The location is hideously noisy. They can’t do much about outdoor noise except invest in double glazing ( do it!) but not enough was done about the dog who locked in a room which would not shut up. Also breakfast was disgusting.
8/10
Reviewed Sep 8, 2023las instalaciones son apropiadas, los alrededores son peligrosos
10/10
Reviewed Aug 4, 2023The staff was exceptional at this hotel, always went above and beyond. Breakfast was great, hotel is kept very clean and room was very comfortable. The only small negative is that we were in a corner room and the WiFi was a little spotty. Highly recommend!
10/10
Reviewed Jul 12, 2023Amplia calidad de servicio y detalles en la atención continua durante la estadía con personal de calidez y actitud de servicio.
10/10
Reviewed May 3, 2023Todo estuvo excelente. La atención del personal maravillosa
10/10
Reviewed Jan 24, 2023This hotel is nice, the staff couldnt have been nicer, they offered us snacks and water upon our arrival the room was small but cozy and had everything i need it. I would give this place a 10 for cleanines and kindness of the staff Rick Cardenas . Miami beach
10/10
Reviewed Jan 14, 2023Bastante satisfecho con el lugar.
10/10
Reviewed Jan 8, 2023The personal was so friendly and helpful the area was perfect for the event they do what ever possible to please everyone We feel like we were with family
10/10
Reviewed Dec 7, 2022El hotel no pudo estar mejor, muy tranquilo, limpio, cómodo, el personal es excelente, los desayunos muy ricos, la ubicación es muy estratégica, pues se encuentra frente a una plaza muy bonita en un sector que no es bullicioso, pero a la vez se encuentra muy cerca del sector comercial y del centro histórico de la ciudad, todo estuvo espectacular. Recomendado 100%
8/10
Reviewed Nov 28, 2022Dentro do esperado
10/10
Reviewed Sep 22, 2022Excelente el lugar, buena atención
10/10
Reviewed Aug 8, 2022Me encantó el servicio y las instalaciones
10/10
Reviewed Mar 2, 2022Un hotel de primera, personal muy atento y amable, el desayuno muy bueno. Muchas gracias!
10/10
Reviewed Jan 26, 2022El personal muy amable y las habitaciones muy cómodas. La ubicación del hotel muy central. El único inconveniente es que se demoran mucho al servir el desayuno y había solicitado me ayuden congelando unos productos, pero solo pusieron en el refrigerador. Por el resto todo muy bien.
10/10
Reviewed Jan 7, 2022I stayed at Hotel Plaza Carnaval with my partner for two nights during Carnaval 2022. No complaints at all- very clean, lots of accommodations including free waters and Gatorade. There’s a great almost panoramic view of the city from the terrace where they serve an ample breakfast. The staff gave great recommendations about where to eat, where to go for the carnaval festivities, etc. We ended up staying another night and they were very helpful with accommodating that as well.
10/10
Reviewed Dec 25, 2021Amazing experience
10/10
Reviewed Apr 10, 2021El Hotel Plaza Carnaval, sorprende la super atención de todos sus empleados , desde nuestra llegada hasta que salimos. Gracias mil.
10/10
Reviewed Apr 5, 2021excelente hotel, las habitaciones impecables, el hotel acogedor, la comida deliciosa, pero ante todo, la atencion de Karen, Tatiana y el chico que atiende el restaurante. son los mejores.
10/10
Reviewed Jan 12, 2021Perfect service, clean rooms, eill deginitely stay again
10/10
Reviewed Dec 7, 2020Bonito y confortable, lo único malo es que en el parque de enfrente está lleno de puro indigente y no es nada seguro caminar por esa zona después de las 6 de la tarde. Pero en general el hotel es perfecto.
10/10
Reviewed Jan 20, 2020The hotel was located very close to downtown, the service was fantastic I highly recommend this hotel, they really took care of little details like bringing an herbal tea to your room as soon as you came back in for the day. Every morning for breakfast there was different varieties each day which made breakfast very enjoyable. Once again I highly highly recommend this hotel for the attention to details from the staff.
10/10
Reviewed Jan 9, 2020Mi estadía fue muy agradable fue más de lo que esperaba
10/10
Reviewed Dec 25, 2019Excelente atención ¡¡¡ La limpieza del hotel y habitaciones de 10 puntos. Realmente fue una muy grata sorpresa !!!!
10/10
Reviewed Nov 11, 2019Hotel moderno en el centro de Pasto. Desayuno excelente y bebidas calientes disponibles en cada piso.
10/10
Reviewed Sep 10, 2019Hotel was clean and staff efficient and friendly - it is also in a great location in centre of town. Rooms are spacious and well equipped.
10/10
Reviewed Jul 21, 2019Really nice place, clean
10/10
Reviewed Mar 23, 2019Buen hotel. Excelente atención
10/10
Reviewed Feb 22, 2019Excelente hotel, excelente servicio, personal muy amable. 100% recomendado.
10/10
Reviewed Feb 21, 2019Very classy, accommodating staff. Great formal breakfast served on top of the building with nice views of the city, the volcano and surrounding mountains. Overall comfortable, safe, quiet haven in a busy, hectic neighborhood.
10/10
Reviewed Feb 19, 2019Staff extremely helpful and pleasant. Spacious and comfortable common areas. Comfortable room.
10/10
Reviewed Feb 4, 2019Me gusta mucho el hotel es la segunda vez que me hospedo ahí y la atención es destacada, muy limpio, habitaciones amplias, el desayuno muy rico y la vista del restaurante es unica
10/10
Reviewed Jan 3, 2019Very clean and the service was excellent I recommend this hotel
10/10
Reviewed Oct 4, 2018Amazing experience!!! This is a five stars hotel with a super convenient location!!! Personnel super friendly and professional!!!! This is the place I will stay at again
10/10
Reviewed Sep 3, 2018Modern, clean hotel in Pasto with reasonable price
10/10
Reviewed Jun 5, 2018So impressed of the hotel and the amazing customer service very professional and extremely friendly Brand new bedrooms in terrific location in downtown they will assist you with all tours needed during your stay
10/10
Reviewed May 21, 2018Fantastic hotel, newly built with great views of the plaza. The staff are amazingly helpful and our stay was very pleasant.
6/10
Reviewed May 14, 2018The hotel itself is very clean and new. The challenge is the area where it is located. Dangerous at night. If you are gonna just get in and out by taxi you would be fine.
10/10
Reviewed Mar 1, 2018I only stayed one night, but my experience of the place was fabulously positive. The room was spotlessly clean, superbly presented and very comfortable. The staff couldn't have done more for me, especially Sebastian and Jose who went enormously out of my way to help me cross the now very tricky border into Ecuador. This once simple crossing will now take up to 5 hours due to mass Venezuelan migration. Due to their help it took me only 1.5 hours. The hotel will soon have a roof top restaurant which will do justice to the stunning views Pasto has to offer. A superb stay. Thanks guys, and to all the staff there.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Nice ambiance
Areas to consider
- •Unsafe area at night
- •Overrated hotel rating
Cleanliness
9.1/10No specific mention; standard quality for this hotel tier.
Service
10/10The staff is very kind and attentive, providing the best experience.
Location
8.6/10Downtown location feels unsafe for walking after dark.
Room Quality
10/10General sentiment reflects a positive experience.
Amenities
10/10No specific mention; standard quality for this hotel tier.
Value for Money
9.1/10Perceived as overrated; does not match the high overall rating.
Food and Beverage
10/10No specific mention; standard quality for this hotel tier.
Overall Experience
10/10Overall impression is positive despite some concerns.