The Donkey Stand
The Donkey Stand, Clayhill, Neston, Cheshire West and Chester, England, United Kingdom- Park
Fabulous Views and Cozy Atmosphere
Situated on Parkgate's Parade in Wirral, the Ship Hotel offers stunning views over the Dee estuary to North Wales. With a warm and inviting ambiance, guests can relax and unwind in comfort.
Award-Winning Dining and Well-Stocked Bar
Indulge in fresh, locally-sourced cuisine at the hotel's restaurant, complemented by a selection of real ales and fine wines at the well-stocked bar. Enjoy hearty meals or lighter options, all prepared with care and featuring popular Sunday roasts.
Convenient Location and Nearby Attractions
Conveniently located less than 13 miles from Chester and Liverpool, the Ship Hotel is the perfect base to explore the attractions of Wirral. From historic sites like Port Sunlight to world-class golf courses, there is something for everyone to enjoy.
Experience a delightful stay at the Ship Hotel - book now to secure your reservation and immerse yourself in comfort and relaxation.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
10 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide), 3 Twin bed (90-130 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
16 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
16 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
13 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Excellent value for money. Everything from bed, evening meal, breakfast and staff was simply perfect. We are so pleased we found The Ship and loved every bit of it.
Nothing
Location and great friendly staff
Perfect location for our plans. The room.was well decorated and furnished, a cosy size which was complemented by a good size bathroom.
Would have preferred it to have been slightly cheaper than it was, but otherwise no issues or complaints from me.
Location is great. Nice spacious room.
The bed was made up of 2 single beds put together and you could feel it. A thicker mattress cover would help.
Location, breakfast, evening meal choices plus staff.
Car park full at wkend in the evening so don’t move your car.
Great location and lovely view from the balcony. Rooms were clean and comfortable with everything you could need.
The food was a bit of a letdown.
The breakfast was very very disappointing.The bacon,sausage and black pudding was hard to cut,hard to chew.The only proper edible item was the poached eggs and mine tasted vinegary.so was left. Looking on reviews breakfast I was looking forward to. For me I have to say it was the worse I have experienced in hotels or B&Bs.
Edible breakfast
Great pub facilities, good room & plenty of parking, great views of the bay
Location a bit quiet but depends what you like
The staff were all delightful and nothing was any bother at all.
Wish the car park was a bit bigger! But I know it can’t be!
Nice area overall and quiet at night so restful sleep. Nice comfortable bed, the room had everything. Good choice at breakfast. We also had dinner here, most of party opted for fish and chips which were good.
Here they bring you anything hot, but unlike other establishments we have stayed at they did not come back round and ask if you wanted more drinks/toast.
The food was great and the staff were super friendly and helpful. The location was perfect for our 2 night stay.
Everything was super!
Delicious breakfast (avocado/poached egg) but I personally wasn't expecting two, as I hate to waste food. My partner loved the full English. Very attentive assistants who were polite and helpful.
Possibly could have removed plates after the main breakfast meal was finished.
Lovely hotel with great staff & delicious food! Beautiful location overlooking the estuary.
The Ambiance and food was good pub grub
No air conditioning for the price ,
Location and staff. Great parking. Delicious food in restaurant.
No air conditioning in our room so extremely hot and difficult to sleep. Our room was also very small but comfortable and clean.
Bester Platz vor Ort. Tolle Terasse und leckere Gerichte.
Lovely building, stylish interior, very attractive
Nothing
Location, comfy beds, clean rooms and quiet.
Over priced, tea & coffee had no taste.
Lovely clean hotel with great service The staff were all so friendly and attentive. We will certainly be back to stay!
Lovely decor, comfortable room (and beds), great in room amenities. Very nice bar area. Good breakfast included.
The ship is in a great location with comfortable, clean rooms, perfect for stopover coming off and going to the ferry in Holyhead. The food is good and staff were pleasant.
We have stayed a couple times enroute to events in the UK. This time it seemed the staff were under pressure as it was very busy!
Location was excellent, parking was very good and food was tasty.
The price of the bottled wine was expensive.
Location and bar/restaurant very good.
Mattresses very firm and kitchen extractor trunking outside window and noisy.
Great location and car park. Good breakfast and dinner. Staff were very friendly, polite and hardworking.
Leaking shower tray meant a soaked bathmat or puddle of water on the floor every time.
Perfect as always. Such a beautiful place with awesome staff.
Great location, we had a room with a view of the estuary. Room space is good and a very comfortable bed. We had dinner and breakfast at the hotel and both were very good.
Bathroom is a little small but in very good condition
Great location, comfortable rooms, friendly staff
Terrible coffee at breakfast, a weak cafetière,
Nice clean facilities with excellent breakfast.
N/a
Location. Rooms were clean and cosy and quiet. It was so relaxing. One of the best small hotels we have stayed in. Food was excellent. Fabulous choice of beers. Staff were friendly and obliging. We shall definitely be back.
Nothing
Lovely place, bar and food, as is Parkgate 👍
TV in room was from the 1990s, very little to watch... if you can see it. 🧐
The room was clean and the beds were comfy. The staff waiting on at the table for both our evening meal and breakfast were very good and welcoming.
The staff at reception on arrival were not very welcoming and nobody was on reception when we arrived. A waitress had to book us in and was very abrupt and tried to imply that we had only booked one room. The staff seemed under pressure. After breakfast we tried to order 4 coffees but the bar was shut until 11.00 so we went elsewhere
The ship has a lovely atmosphere the upper decking is great, the staff so pleasant
The shower cubicle wouldn’t close and the bathroom sink cupboard was hanging off
Location. Free parking.
Rooms small. No late drinking for residents. Small rooms. Tiny TV. Overpriced.
Spacious room with a comfortable bed. Fantastic bathroom. Good breakfast. Room was quiet despite the pub being very busy.
Beds were comfortable and twin room spacious.
Too many fancy dishes on the menu and not enough traditional. Difficult to know where to leave keys when leaving before 7 on Saturday morning.
Nice location with friendly staff
Bathroom door was hard to open and closed also the handle on the shower door was loose
Not that clean and very tired furnishings
Staff were not on point and not very friendly
Great location, spacious, staff mostly friendly good tea and coffee facilities.
Bed room was quite warm even with the breeze. Asked for two eggs with breakfast received one which was over cooked, mushrooms not great. Although resident my colleague and I were harassed to drink up, although we’d only had two drinks, took the edge off the evening. I suspect it was where we were sitting but we’d have moved if asked as given it was our first night we didn’t know the layout of things.
Room was nice and comfortable, although a little warm, but a a fan was provided. Good selection of tea/coffee etc. Setting was good with a nice view across the wetlands.
Waiting service was slow. We were in a rush in the morning as we needed to get to our son's graduation in Liverpool, but it took 5-10 minutes after taking our order for the waitress to come back and tell us there were no pancakes, which then caused a further delay. Waiting staff should know this information when taking orders. Checkout was slow, causing us even more delay, as despite saying we were in a rush the staff member side-tracked to deal with getting some ice for a guest's water bottle when he entered from the carpark whilst I was waiting. Unfortunately we couldn't just leave the keys as a code is required to exit the carpark. I feel this code could be provided at check in so we could come and go as we pleased. As a result we were late for my son's graduation ceremony causing him and us distress.
I visit Parkgate every 2 years and this was my 5th stay. The staff are absolutely wonderful and you simply can’t beat the location. The breakfast alone is worth the trip! Fantastic terraces overlooking the nature reserve and across to Wales. Thank you again for an amazing time
Very nice and friendly
N/A
Lovely room in a great location
I would have given it the extra point if a small fridge had been in the room!
We arrived early, but were delighted to find our room was ready. We were attending a wedding in Ness Gardens and were expecting to check in and leave our bags, was great to be able to go to our room and freshen up before leaving for the wedding. The room was quite small, but spotlessly clean, had everything we needed. It was very hot, so we appreciated a fan being in the room.
Everything, prefect our second visit this year!
Nothing
Location Friendly staff
Not a lot to dislike here, nice venue, great location
Room was nice, well appointed and clean. Breakfast was excellent
It was much hotter than norma,l so air conditioning would be good but I guess for the couple of weeks a year you need it makes it cost inefficient. A small fridge would be nice.
Our evening meal was lovely and staff excellent
The breakfast was poor bacon was full of fat and everything was cold very disappointing
Staff were very helpful and efficient. Nice setting. Excellent food.
Our room had 3 steps up to bathroom and it was a shower over a bath which we struggled with due to mobility issues.
The beds where comfortable and the breakfast was beautiful, perfectly cooked and so much flavour
Location and late checkout.
Drinks expensive
Well renovated property as I knew it in the past.
Nothing
Great location on The Parade, with lovely views across the estuary to Wales, especially from the upper deck. Room was very comfortable and clean, with added bonus of a fan - needed during the heatwave. ! Staff very professional and friendly, and food excellent.
N/a
The room was very comfy and clean. The staff were friendly and helpful. The location is lovely
The parking is not just used by hotel guests, but also the restaurant. I got there at 7pm and there was no space. There was no parking near by so had to take myself off for a few hours and came back at 9pm and the car park had spacesl. So it you want to park, plan to get there outside the restaurant opening times!
Good location & liked the ambiance. Staff very good .
Food could be better . Had the Sunday roast , meat lovely , Yorkshire pudding over done . Not very hot when served.
Lovely, and even in a heat wave they provided a fan, great staff
The upper terrace.
Bedroom was so hot in the heatwave one electric fan was not sufficient to make sleeping possible. Bed ver y hard.
The staff were really friendly and attentive, definately made us feel special on our honeymoon. The room was clean and comfortable and the breakfast was great value for money.
Bedrooms could have done with A/C and a moist towellettes in the restuarant.
Friendly staff. Comfy bed. Location.
Carpark was full so had to wait for a space.
everything food , staff, atmosphere,
Too many e-mails, reminding you of booking, etc A pain in the neck.i am not an idiot and can do without them.
Friendly and relaxed with great views over the estuary.
Woken up by the voices of the cleaners outside our rooms earlier than we would have preferred.
Location, food and staff
Location was excellent on sea front with wildlife.
Everything was first class
Friendly staff, nice clean room. No problem whatsoever
It was a really hot day, with no air con
There was a bit of a mix up and I got the breakfast times wrong and appeared in the restaurant 15 minutes after breakfast had finished. Kindly, the staff asked the chef if he could do me a full English breakfast which he duly did for which was very kind of him.
N/A
Nice atmosphere, with welcoming staff, lovely bright clean rooms and a great breakfast
nothing to complain about
Comfy room and friendly staff , would book again, Really enjoyed the breakfast and no rush to get us out . Nothing not to lie about Parkgate, great location
Room was very hot but was at least a fan provided. Car park did not have one space we had to park awkwardly but all was ok (staff were helpful sorting that out too, appreciated)
The location is a real positive. The whole establishment is very clean and tidy. Despite being very busy the bar operation was extremely slick, they have enough experienced staff to cope with pressure sessions. The inclusive breakfast is good quality.
Nothing
Location and staff
My only gripe was a lot of the channels on the TV were missing. Saying no channel or weak signal.
As always in Parkgate, a fantastic view and The Ship offers one of the best. The staff were very welcoming and friendly and the room was clean, well stocked and comfortable.
Need to modernise the TVs in the rooms
Excellent location, clean large room . On site parking. Staff were lovely very friendly.
N/A
From the minute we entered the property all the staff where very accommodating. Atmosphere was great. Within walking distance for attending local events we had planned during our stay. Our room was very inviting & comfortable. The view's were outstanding. Breakfast was delicious 😋 We will definitely be back.
The mosquitos
Room, dinner, beer, location, staff, breakfast everything was 1st class
Nothing
Very clean. lively establishment
Everything was great apart from the room TV, which belonged to a different era. Tiny, terrible sound quality and few channels
Room was spotlessly clean and comfortable. We did not dine with yourselves
Breakfast could of been better. It was dry and hard.
Lovely property in great location and excellent car park facilities
Everything was spot on . Food , room , staff, service, beer selection . It all made for very comfortable stay . Well done !
Nothing
Great location.
Waitress didn’t look happy when I requested 6 poached eggs for breakfast, (nothing else!) Bar & food prices far too high as was the room rate, after all this is a pub not a 4* hotel! Car park open to none residents so very quickly became full, many staying at the pub couldn’t get parked!
Lage und Frühstück war super
Abends am Wochenende ziemlich voll
Great location overlooking the Dee Estuary. Room had great view and very comfortable. Breakfast good. Plenty of parking. Ate elsewhere as meeting friends from the local area.
Pub was quite noisy, but settled down quickly at closing time.
Wi-fi worked in bedroom on arrival as expected and was fine overnight the first night. Second night and following morning there was no wi-fi (my colleagues staying in other rooms had the same issue). Breakfast took 30 minutes to arrive at table on Saturday morning...
Very nice breakfast room and beds really comfortable
Nothing all good
Room was clean and spacious. Staff were friendly. Had good sleep, lovely bath. Plenty of water, tea, coffee, biscuits etc. Easy parking. Late night entry system very helpful. Great breakfast.
No lift (Although this was mentioned in the details when booking). Had to carry my case upstairs to room 29. Also bath very slippery, would definitely benefit from a bathmat for the older guests.
Well maintained and equipped, great location
Nothing
Location
Nice location and clean
No toiletries not even a bar of soap in the bathroom for two days running. Breakfast was poor quality - no muesli on either day. Fire alarm at 6am with no explanation given at breakfast
Just a wonderful location with great staff
It’s a very busy place and I think having resident dedicated parking available would for me give it a 10. After a 5 hour drive having to sit and wait 20 mins for someone to leave was a bit of a no no….
Excellent location!
Breakfast not service until 8.30am, paid £284 for 2 nights, far too expensive as it’s only a pub after all! Food & bar prices ridiculous really!
Excellent staff who all worked hard and made or stay very good all round, nothing too much trouble.
No lift but no problem overall for us.
Perfect location, good parking, lovely room.
Breakfast was not very good quality / tasty
Location
Nothing
The ship is in a great location and has a good buzzy atmosphere. We thought the breakfast was okay as was the evening meal . We had to ask for cups , milk , sugar etc. as they were not brought at breakfast . The waitress brought them happily
The single bed mattresses were well worn and not very comfy . The shower handheld head was unusable as li leaked from the tube . It would have been good to have a non slip shower mat
Lovely room and bathroom. Very good breakfast and evening meal.
Check-in was good ,breakfast was very good,room was excellent,location was great.
Nothing
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.3/10The room was very clean and pleasant with good quality bedding.
Service
9.6/10Mostly friendly and helpful staff; very attentive.
Location
9.8/10Amazing location with great views across the estuary.
Room Quality
9.3/10Rooms were clean, spacious, and comfortable with a lovely view.
Amenities
9.3/10Good amenities available with a well-stocked beverage corner.
Value for Money
9.2/10Good price for stay but noted as slightly pricey by some.
Food and Beverage
9/10Generally good breakfast but some items were not hot.
Overall Experience
9.7/10Overall, it was an excellent stay with very few minor disappointments.