SVEO BUSINESS HOTEL

Murat Bey ve değerli ekibine misafirperverliği için teşekkür ederim herşey harikaydı

Odalar temiz ve geniş, kahvaltı ortalama fakat yeterli; tek asansör var, özellikle kahvaltı saatlerinde yetersiz kalıyor.

Hijyen kötü, yer halıları pis ve odada ciddi kötü bir koku hakimdi. Oda pencereleri tam kapanmıyordu. Çalışanlar iyi niyetli ve yardımsever ama haliların kirliliği ve koku dayanılmazdı

Konum olarak çok güzel temiz görevliler çok ilgili ve yardımcı

Beklentimin üzerinde bir deneyim sundu. Özellikle temizlik konusu,üoda hem hijyenikti hem de ferah ve genişti. Bu kategori bir otel için oda büyüklüğü gerçekten dikkat çekiciydi. Kahvaltısı da gayet yeterliydi. Fiyat–performans açısından değerlendirildiğinde gayet başarılı bir konaklama oldu.

Oda güzel ve manzaralıydı. Çalışanlar çok yardımsever ve saygılı. Kahvaltı ise mükemmel. Kahvaltı manzarası ise Anıtkabir, Çankaya ve Aksaray. Sadece odanın cadde ve tren istasyonuna bakan camları biraz temizlik ister.

A spacious and elegant room, just past its peak, but well maintained. A high quality bathroom with a great three point shower. I was first assigned a room at the front but found the traffic, though a steady swooshing, too much. They switched me to the back without a quibble. All the staff were smartly dressed and welcoming. They helped me out with good humour, snipping cotton to release some new socks I'd bought from their packaging! 😅🙂 You can see Attaturk's Mausoleum from the rooftop breakfast room. Breakfast was spectacular, good on salad and unprepared fruit. I missed much variety with the hot offerings - could have done with more interesting eggs, oats, and fresh coffee. Similarly, I guess at this price point, there's no English on the broadcast TV. The food in the adjoining restaurant was good - though the cigarette smoke a bit thick for me. But overall a sophisticated bargain with impeccable staff.

J'ai passé 4 nuits dans cet hôtel Bien que situé sur une grande avenue,c'est plutôt calme.La suite est correcte,mais rien d'exceptionnel.Par contre j'ai été agréablement surpris par la salle du petit déjeuner au dernier étage.Tres lumineuse,belle décoration.La vue est superbe.Le personnel est courtois et attentif.Je conseille de déjeuner ou dîner au restaurant attenant à l'hôtel.Tres belle carte ,belle déco et service impeccable.Il n'y a rien de bien aux alentours.

Check-in was quick and easy. Friendly and polite staff. Room was a good size and bed was comfortable. Smell of smoking was present in hallways and in the room after a couple of hours (the first few hours the smell was of air deodorizer and cleaning products which was pleasant). We were able to open the windows for fresh air, but had to close at night when it got cold. Great price for a last-minute booking. Good location, a small convenience store around the corner and not far from some tourist spots (by taxi and on foot). Breakfast on the terrace roof had lots of options - food was fresh, tea was hot and the view was great! We were able to store our bags upon check-out. Staff were friendly throughout. As English speakers we did not have any issues throughout our stay with communication.

Nice location. Friendly staff and excellent service

Vallahi billahi soğuktan dondum klima çalışmıyor berbat bir daha kalmam parama yazık

Sürekli kaldığım çok güzel bir otel..Çalışanlar da ilgili.Tek problem yatak bazalarının değişmesi gerekiyor..

Mükemmel bir deneyimdi Otel personeli çok yardımseverdi

Hersey cok güzeldi, cok temiz dört dörtlük otel. Servis cok iyi, personel cok iyi, herkese tavsiye ederim.

I had an exceptional experience. The staff were incredibly welcoming and attentive, making sure every need was met. The rooms were spacious, clean, and beautifully decorated, providing a comfortable and luxurious stay. The hotel’s central location made it easy to explore the city’s attractions, adding to the overall convenience and enjoyment of my trip. Highly recommended!

Tek gece konakladığımız tesis merkezi bir konumdaydı bulmakta zorlanmadık. Odalar kesinlikle temiz değil halı ve yorgan kılıfı kirli ve lekeli, dolapta ise kadın saçı vardı. Geç giriş yaptığımız için uğraşmak istemedik ve uyuduk. Kahvaltı yeterliydi. Personel iyiydi. Temizliğe daha fazla önem verilirse güzel bir tesis.

Herşey mükemmel di otel temiz ve güzeldi herşey için çok teşekkür ederim

Für eine Nacht okay

odalar, tuvalet temiz ve genişti, çalışan herkes çok kibardı. Dus sınavı için bir gece konakladım. üniversitelerin de bir çoğu ve metro istasyonuna yakındı sınav için geleceklere kesinlikle tavsiye ediyorum.

Service room

Bu yıl 2 kere sınav için geldim ilkinde rastgele yorumlardan bakarak rezarvasyon yaptırmıştım ama çok memnun kaldım. İkincisinde özellikle burayı tercih ettim.Resepsiyondakilerin tavrı,temizliği, kahvaltısı ve özellikle kahvaltının Anıtkabir manzarasında olması mükemmel.Yer olarak da merkezi olduğu için ulaşım rahat. Otoparkı da var bildiğim kadarıyla.Bu sefer benim için tek eksi yanı temizliğin kötü olmasıydı.Odanın olduğu koridora tepside yemek artıkları bırakılmıştı ve 1 gün asansörün yanında durdu o tepsi,sonrasında alındı mı bilmiyorum.O güne özel bir durum olduğunu düşünüyorum çünkü önceki gelişimde temizlikle ilgili sıkıntı görmedim. Onun dışında gayet güzel konaklanabilecek bir otel.

Wir waren sehr zufrieden und saubere Zimmer. Die Mitarbeiter sind sehr freundlich, sie haben uns herzlich empfangen. Vom Hotel bis zum Anitkabir Kontrolleingang sind es ca 6 Gehminuten. Sehr zentrales Hotel für die Sehenswürdigkeiten.

Otel merkezi bir konuma sahip. Sabah kahvaltisini mukemmel Ankara manzarasi eşliğinde yapmak çok güzeldi. Otapark hizmeti gayet guzeldi. Personel guler yuzlu ve yardimci oluyor. Cok memnun kaldim. Tek eksikleri sabah kahvaltisinda patates kizartmasinin olmamasiydi. :)

Çalışanlar çok ilgiliydi. Anıtkabir manzaralı oda istedik sağolsunlar yardımcı oldular. Kahvaltısı mükemmeldi. Vale hizmeti iyiydi.Biz çok memnun kaldık

Excellent location …

Son derece temiz güzel bir oteldi,beklentilerimizi fazlasıyla karşıladı.personel yardımseverdi.

짧은 1박,주차는 도로변에 직원분이 대행해주심,대체로 친절했슴

I stay here often and enjoy the people, the location, and the breakfast. It is easy to take the ANKARAY metro, get to the train station (GAR) and get a taxi. I will continue to return.

İlk girdiğimizde odanın içinde ağır bir sigara kokusu vardı. Odanın içinde duramadık. Daha sonra gece yan odadaki bütün sesler bizim odamızın içinde yankılandı. Uyuyamadık desem yeridir. İzolasyon yok desem yeridir. Havalandırıp öyle girdik. Vale arabamı park edeceğini söyleyip arabamın anahtarını almıştı arabam park ettiği yerde 3 gün aynı yerinde durdu arkasında da çöp konteynırı vardı geri geri arabamın tamponunu vurmuş sonradan farkettim uğraşmak istemedim. Kahvaltı olarak çok vasat 3 yıldız otelde çok daha iyi kahvaltılar gördüm.

Deben mejorar la situación del mini bar pues se presta a confusión que creas que tienes derecho a el y luego te salgan con que tienes que pagarlo no creo esté bien las cosas claras siempre son el mejor camino

Personelin ilgisi, güler yüzü harikaydı. Genel temizliği fena değil diyebilirim. Lokasyonu mükemmel, tren garının dibinde olması tam olarak işimi gördü. Market, yemek vb imkanlara yürüme mesafesinde (maks 10-15dk) Odaya girdiğimde oda soğuktu, kalorifer vanasını kapatmışlar, klimanın kış modu çalışmıyordu, odanın ısınması ertesi günü bulduğu için gece bir miktar üşüyerek geçti. Rezervasyon yaptırırken bunun kontrol edilmesini isteyebilirsiniz. Odanızın sessiz olmasını istiyorsanız çevresinde dolu oda olmayan bir oda isteyebilirsiniz, özellikle hafta sonu kalıyorsanız, eğlence mekanları yakında olduğundan, misafirler odalarına gürültülü dönüyorlar ve oda kapıları sesi kesmiyor. Odadaki su ısıtıcıyı kullanmak istediğimde içine atılmış ve unutulmuş bir demleme çay poşeti vardı, küflenmişti. Resepsiyon hemen yenisini yolladı. Yani kimsenin aklına misafirin kettle içine çay poşeti atacağını düşünmeyeceğini anlayabilirim ama maalesef otellerde A'dan Z'ye oda kontrolü elzem. O çay poşeti bana odada yapılan temizliği sorgulattı, dürüst olmalıyım. Bunu da rezervasyon yaparken kontrol ettirebilirsiniz. Kahvaltısı yeterli. Genel olarak oteli tavsiye ederim. Özellikle personelin tutumundan ve hızlı çözüm sunmalarından, c-in ve c-out hızından çok memnunum. Tekrar tercih edebileceğim bir otel. Teşekkürler.

Gittiğim her yerde ev konforunu arayan biri olarak Güvenay rahat ettiğim nadir otellerden biri oldu.Rahatlık,temizlik,kahvaltı çok iyiydi.Kahvaltı manzarasını söyiemiyorum bile.Fotoğrafta göreceğiniz gibi mükemmel manzara eşliğinde mükemmel bir kahvaltı.

Perfect location, it’s near Ankara gari train station, where you can use the HavaBus to travel between the station and ESB Airport (Ankara Airport). It’s also surrounded by many restaurants, coffee shops, and supermarkets. Plus it’s in the center of many Attractions. Reception staff were welcoming and friendly. I received a very nice Room with a balcony. Breakfast options were ok, nothing special. In general I would recommend this place.

Her birim dahil güler yüzlü ve samimi petsonrller, harika bir kahvalto, tertemiz bir oda ve konfor. Fiyat performans a göre çok çok iyi

Lokasyon olarak iyi, Oda temizliği iyi, harika açık büfe kahvaltı, banyo küçük ancak kullanışlı, çalışanlar oldukça yardımsever

Hotel temiz konforlu kaliteli hizmet her şey mükemmel güleryüzlü kadro

Çok memnun kaldık. Gayet temiz ve düzenliydi

Konfor anlamında memnun kaldık yalnız lavabodan pis bir koku geliyordu bunun nedenini bilmiyorum bir bakıma ihtiyaç olabilir Onun haricinde herhangi bir sorunla karşılaşmadık Teşekkürler

Good clean hotel. Convenient location, close to Ankara Station and the metro from the Otogar.

Es bleiben keine Wünsche offen. Das Hotel ist sehr angenehm, Personal sehr freundlich. Gut ist auch, dass sich zwei U-Bahn Stationen in unmittelbarer Nähe. Hervorragendes Frühstücksbüffet. Das einzige, was uns hier gestört hat, ist, dass noch ein paar Sachen in Plastik verpackt sind. Bei so einem riesigen Angebot muss das doch nicht sein. Auch Pappbecher im Zimmer wären durch Tassen ersetzbar.

Immaculate hotel in outstanding location: center of town , easy walking distance to super-modern train station. Room was great - modern and luxurious. Lots of shops and restos up and down the boulevard. Anitkabir a brisk 15 minute walk away, Staff professional and courteous but not all proficient in English. Nice breakfast. Would stay again. Thank you.

Otelin konumu, temizliği, personelin yardımseverliği, güzler yüzü, kahvaltı kısaca her şey mükemmeldi. Beklediğimin çok ötesinde bir kalite ile karşılaştım. Teşekkür ediyorum. Tekrar Ankara ziyaretim olduğunda tereddütsüz bir şekilde kalacağım yer belli.

Temiz ve odalari geniş bir otel. Fiyat performans oteli tam. Her gittigimde Ankara da bu otelde kaliyorum. Otelde calisan herkese cok teşekkürler.

Leider wurde es pünktlich laut, wenn ich mich hingelegt habe. Irgendein Generator oder Maschine fing an. Auch der Lärm der Nachbarzimmern war laut hörbar. Da ich recht lärmempfindlich bin hat es mich gestört. Sonst war alles gut. Die Lage des Hotels war Top.

Servis ve çalisan davranisları kotuydu

Small rooms

Hotel war sehr schön und Personal sehr freundlich

2 gece konakladık. rezervasyon yaparken not olarak belirttiğim her şeyi dikkate almışlardı. O yüzden çok teşekkür ederim. Odamız çok güzel ve genişti. Temizlik konusunda ise oldukça temiz bir odaydı. Kahvaltısı çok güzeldi. Konumu oldukça merkezi. Anıtkabire yürüme mesafesinde. Trenle gelmiştik tren garının hemen karşısında olması ise mükemmeldi. Olumsuz hiçbir durum yaşamadık her şeyiyle çok güzel bir deneyimdi.Mutlaka tavsiye ederim

Bon accueil et hôtel bien situé.

Odamiz Büyüktü ama yol kenari oldugu icin cok gürültü vardi.Personal iyi Kahvalti biraz bekledigimiz degildi.

Hiçbir zaman kaliteden ödün vermediler. İki kere geldim ikisinden de aynı derecede memnuniyetle ayrılıyorum. Kahvaltısı, hizmeti her şeyi harika

If you have business in the Tandogan area of Ankara, the hotel is located conveniently. For other purposes it is just 100 m away from the Anadolu subway station. The room was clean, even had a large terrace/balcony. Wifi access at times were cumbersome. The breakfast buffet is reach in traditional Turkish items.

For 1 Night OK

Ankarayı gezmek amacıyla bir gece konakladık. Konumu anıtkabire yürüme mesafesinde. Personeller çok kibar. Vale hizmeti mevcut. Anıtkabir manzaralı panoramik kahvaltı terası çok iyidi. Odamız temizdi. Rahat ve huzurlu vakit geçirdik. Teşekkür ederiz.

The rooms are clean, comfy and modern. Breakfast on the roof is very good and wonderful views included. Staff is friendly and helpful. The railway and metro stations are nearby, the down town shopping street is not to far (little walk). I had a very good night sleep and a good stay, I definetly will stay there again.

Very nice hotel which is near the Metro. Well surrounded with supermarket, restaurants. Rooms are clean, spacious and housekeeping fabulous.stayed for 7days with zero complains. Breakfast acceptable. But only hardboil eggs. Scramble eggs would be better. Like to compliment staff Rana who is very energetic and performed her duties more than what is expected. Always there, willing to provide service and maintained the atmosphere in the breakfast room. Very hard working staff who speaks English fluently. Front officer manager Aykut is also helpful and pleasant. Always smiling and provides assistance whenever needed. There 2 staff are an asset to the hotel.

Comfortable stay

Location across from the train station. Shops and restaurants nearby. Staff was amazing y helpful.

İ cannot say anything about this hotel, there is no comment can write, excellent, excited.nice breakfast,clean ,big room,nice stuff,i never forgot what Mr İnan receptionist make for me, i would to thank him,very polite Mr İnan

We stayed as family 3 people and our baby, the room looked so nice in the photos and they arranged a baby bed for our baby, everything was so nice until we experience the toilet and shower, as I added the photos the bidet nozzle was broken and all brownish, toilet was so dirty we had to clean over again, shower had black parts looked so old and dirty, 2022 they didn’t have liquid soap as they showed in the photos, it was oldish hard soap… When we asked them to do something about toilet they told us they do not have technic people right now and we are already leaving tomorrow, so they do not need to help us because we are staying only one night! Baby bed was so low and old kept making noise and my baby could jump over it they also said there isnt another one, the lady in reception wasnt helpful at all about our problems, we even couldnt use the shower bc it looked disgusting, and toilet was very clearly like this long time they should have fixed it already, their answer was not any guest reported this issue earlier… so they never check their rooms as I understood, even the toilet in breakfast area had the same problem and it was all water on the floor looked like someone already tried to use the water but it all splashed outside… the breakfast looked like so many kinds but when u taste it, the pastry stuff tasted so old like left overs… I wouldnt recommend this hotel to anyone not even one night we couldn’t handle that… Plus the pillows really smelt disgusting, you could smell the previous person who was staying… so shame….Only the guy in reception and parking person was so much helpful but limited about the hotel…

Ein sehr sauberes Hotel mit sehr bequemer Betten. Sehr freundliche Mitarbeiter besonders an Rezeption und ein vielseitiges Frühstücksbuffet.

Sauberkeit,sehr gute Nahrverkehrsanbindung

Personel güleryüzlü, odaların temizliği ve hijyeni konusunda bir sıkıntı yok. Kahvaltı gayet güzel. Çok memnun kaldım. Tek eksiği otoparkının olmaması.

The roon was extremely large and comfortable. It had all the facilities required. The cleanning was also great. Breakfast was amazing on the roof of the hotel with a great view of the beautiful city Ankara. It is in a central location and downstairs you can find super markets like migros and more and restaurants. I will definately come back to this hotel. It is highly recommended in my opinion.

I liked the location, I didn't like the slowest internet I've ever tried

Vale staff are excellent. Be prepared to pay extra at checking in. Rooms are smaller than they appear. No amenities nearby.

Very helpful staff, service is great they responded to quick to room services

Hotel was schoon en ontbijt uitgebreid Mindere was dat er geen alcohol wordt geschonken

Lokasyon, temizlik, hizmet hepsi vasat

I have stayed there before with no issue but the receptionist in the morning was diguestingly rude and aggressive to the point I nearly called the police. I made a complaint and left. Shame because I have stayed there on many occasions but never again

Konum olarak sakin bir bölgede ve ulaşım bağlantıları çok iyi. Metro durağı yürüme mesafesinde. Anıtkabir yine yürüme mesafesinde. Kahvaltı servisi yapılan teras restaurantta Ankara ve Anıtkabir manzarası efsane. Odamız son derece konforluydu. Kahvaltı ise çok iyi. Çalışan arkadaşlar da her konuda yardımcı oldular. Biz aile olarak kaldık ve çok rahat ettik. Teşekkürler…

The hotel its good, close to the metro station, they have shuttle bus from the airport and later took the taxi, its very easy to reach. Overall the cleaning need more improve, internet not very stable. Overall its good.

Excellent customer service and unparalleled cooperation

It's location is good. The staff are not professional. They charge you 10 tl for each complementary water provided in your room. The house keeping is not very good. The room was clean, but our room had the street view and since the window lock did not worked properly it was hard to sleep at night.

Nice friendly staff

I really enjoyed my stay at this hotel. Staff were very helpful and readily available to assist with anything. I would definitely book again.

It was lovely place to stay at and very well clean and staff were amazing too 10/10

It was such a pleasure staying at GUVENAY Business Hotel for 30 days. We would highly recommend this place as it’s in the center of the city and above all right from the reception, (Aykut, Mehmat, Begum , Inan, Merve) Bell desk (Ilyas, Saban, Bahadir), House Keeping (Shirin & Saniye), Breakfast staff (Nuran, Eagi,) was all so professional and amazing and they made our stay so comfortable and pleasant. We would like to thank them all especially Mr. Aykut is such a kind and amazing soul who has helped us every single day of our stay. Aykut made sure that we receive the best service and our stay was comfortable. Aykut is no doubt an asset to GUVENAY Business Hotel. We would love to stay at this hotel on our next visit to Ankara and would like to see Mr. Aykut again. 😊😊

It was great I actually enjoyed staying there the stuff and housekeepers were fantastic. The only problem I had was the language barrier.

I liked the proximity to the metro, Maltepe, and the train station. I really enjoyed the staff at the desk and the English speaking concierge. The breakfast and view were great. I will return.

A five star hotel close to the metro. Large clean well appointed rooms and friendly staff. Great restaurant on the premises. Highly recommended

Everything about the hotel was excellent! Friendly staff and great location. The guy at the reception who checked me in for the first time went above and beyond to make my stay great! He is very professional and helpful. However, I hoped if they have international TV channels. The breakfast needs improvement.

We stayed in this hotel for 3 nights, with our two children and my elderly parents. We came to Ankara to apply for passports, but wanted to do some sightseeing. Our 5-year-old son was desperate to visit the Anıtkabir, and this hotel is the perfect location to start exploring from. The breakfast restaurant has a view onto the Anıtkabir and you can visit it within 15 minute walk from the hotel. The hotel has free parking places for your car, but you can also easily hop on the metro within a few steps from the hotel. The rooms are spacious, very well equipped and clean. We visited during (a very cold) winter and the central heating made sure we always came back to a very nice and warm room. The showers are clean, water pressure very good and the water is always hot. The breakfast was sufficient, with changing side dishes every day. Yes, it was all covered with foil, but that is due to the Covid-19 measures required for hotels and those were all met. Eggs made on order, freshly cooked. The staff at breakfast were very pleasant, especially the ladies Tuğba, Ezgi and Melike. Mister İnan at the reception is also very kind and welcoming. Although the hotel is called a business hotel, we thought it was a very suitable place for families. We can definitely recommend this place and whenever we come back to Ankara, we will be staying at Güvenay.

The proprity is clean and nice. They have very nice and friendly staff. I faced trouble with the wi-fi in my room

Otelden gerçekten çok memnun kaldık. Anıtkabir ziyaretimizde konakladık, Anıtkabir ve diğer gezilecek müzelere de çok yakın bir otel. Odalar tertemizdi ve büyüktü. Sabah kahvaltısı çok lezzetliydi. Ayrıca Melike hanım,Arda bey ve Yusuf beye hizmetleri için çok teşekkür ederim. Hem çok ilgli hem de çok kibarlardı.

Very nice hotel. Close to the train and metro station. Breakfast was nice so was the staff. Wifi requires frequent Re-connecting/logging in.

They gave me the option to stay longer because of my situation in regards to flying to Antalya... and they kindly obliged. Highly recommended. I also recommend to check out Kahveci whenever you want a quick bite of something.

The hotel was very good and the room was comfortable. The room A/C unit had problems but it was eventually fixed by a staff member. The restaurant food was very good and reasonably priced. The front desk attendant was my only issue as she was very slow in attempting to solve the A/C problem as it took three attempts and almost three hours to get someone. She said she was busy handling the check in process (issuing room keys) and she seemed overwhelmed by her duties. She certainly gave me an impression she did not care about the room problem. Besides that, everything else was good and the hotel is centrally located.

Very clean and quite. Location is easy to access by public transportation.

The rooms are spacious and very clean. It is right in the center of the city and you can even spot Anıtkabir from the restaurant at the top. The staff is kind, helpful, and welcoming. Great stay!

Very good room Perfect for business trips Good breakfast Very nice staff 👍

Location was perfect. The cleanest was acceptable. The breakfast was ok with pandemic condition and served in eight floor with perfect view of city. We stayed in suit with very nice balcony. Hygiene due to pandemic was really perfect.

Centrally located..excellent rate Had to ammend our booking by a night, they did this without hassle or extra charges.

Everything is okay but no international channels only turkey channels

Stayed 2 nights with a friend. Polite and helpful staff but, as you can expect all over Turkey, not a very good understanding of English. Breakfast is greatly offered in different packages but not self-service due to the COVID-19 pandemic. Rooms are cozy, clean, and beautiful with a good lighting system. The location is pleasing. One thing to complain, the space of toilet and bathroom are small in comparison with other popualr hotels.

The room we got was very nice and spacious, the staff was nice, especially one gentleman on the reception. Only one exception, one bellboy who was really arrogant. The breakfast was also very good. There were many choices also for vegetarians. The location is convenient near the train station and the airport bus stop.

It was excellent stay from every perspective,

I wanted to downgrade to a standard room during my stay but it wasn’t arranged due to unknown reasons to me. This is not a good sign. On the other hand, hotel and its facilities were fine.

Excellent choice!! Everything was great.