Prime Residence New Cairo

Great place

Nice place convenient location.

The place was awesome, it's not a hotel it's a nice place to live

One bed room apartment clean and well equipped

The room was comfortable and very nice . The problem was with no easy access for carrying the luggage. No automatic doors

Very professional and polite staff. Excellent service.

Great customer service.. very clean The only problem with the place too far from downtown.

There are two buildings of the same residence. The one in the pictures is the new one with higher standards.

Thank you very much. I liked the stayed there.

The location is in a neighborhood with no shops, restaurants, or cafes.

Overall, the stay was very good. However, I believe the place lacks some basic amenities, such as an oven, a toaster, and a hairdryer. We requested a hairdryer, which was provided the next day, but it was collected again the following day. The highlights of the place include the exceptionally friendly staff, especially the receptionist Mohamed, as well as its cleanliness and safety. Additionally, the location is excellent, situated in a lively area close to malls, restaurants, and other amenities.

It was amazing

We were sooooo scared to stay. The receptionist was scamming us, no security measures, upon arrival, we noticed a significant lapse in security, room keys were easily accessible. This creates a serious safety risk for guests and their belongings. Toiletries Missing/Insufficient: There were no toiletries provided in the room except one hand soap that is used for everything, which was highly inconvenient Noise Insulation: The room lacked proper insulation, making it difficult to rest. Even minor sounds from outside were clearly audible, including barking dogs, which disturbed the quiet ambiance expected in a hotel setting. We wanted to cancel because of feeling unsafe in the first place and unluckily the policy wasn't flexible. Then something came up with the third traveller and things got more complicated. The staff lied to us about expedia not wanting to cancel our stay and they mentioned they agree on partial refund which created a mistrust This property is not convenient by all means

Hyggelige ansatte og et fint sted. Point 90 Mall er pr min gå tur med mange gode spisesteder

Excellent all around except the gym equipment was dated and some needed repair.

Nice staff, good service and nice rooms/apartments. Close to different malls. Clean and calm place in new cairo

The studio was clean and organized; the staff was friendly and helpful

The room is big and clean, the facilities are very kind for helping

Everything went very well, I will always book with them another time

Excelente ubicación.

Good place.

Safe and clean, but stay in a hotel will be better for solo travelers

Was hesitant at first but the people we run this hotel are one of the nicest people out there. Helped us with anything and everything we needed to have such a pleasureable stay. Shookren

I had a wonderful stay at Prime Residence. The location was just perfect. The studio was clean and had everything that one could require. The staff at the reception was very friendly and helpful. I was there to attend a conference at the American University in Cairo (AUC). I later found out some of my peers from the conference were also staying at Prime Residence. There was a nice rooftop terrace for us to sit and have a nice chat in the evenings. The Point90 mall was a 5 mins walk, which has great places to eat and shop. For transport Uber worked brilliantly. However I would recommend to download numbers in Arabic as the car number plates are in Arabic numbers and letters. Overall I had a great stay and loved how warm and friendly Egyptian people are.

Nice and friendly staff Muhamed was really helpful .. the mall is a 3 minutes walk

Very clean

I liked the accommodations and how the room was arranged. Maybe more outlets for electric power in the lounge could be useful, since that could likely be the area where people work, etcetera. The staff was friendly and willing to help. I would only recommend more tourist-friendly features, such as information on places where to eat or see around. The people were friendly and helpful, but keeping in mind that Cairo receives a lot of tourists from far away places, and who don't know the language, more accessibility may make people feel more welcome.

We enjoyed our time here - it was clean and felt safe, with 24hr security onsite. There is a roof terrace for all to use (although this could do with a little TLC). The front desk attendants were friendly and very helpful - they helped us a great deal with translation when trying to arrange delivery of our delayed luggage. We would love to return for another stay someday.

The property was in a great location and staff are all friendly and accommodating. You get a full suite with all the things you need your stay. A great option for those who need to stay close to the university. Thanks again.

Modern facilities with kitchen and laundry in the apartment. We booked a

Excellent option for accommodation in New Cairo, close to the AUC and to shopping areas. Safe neighborhood and wonderful staff. Room was clean, well organized and equipped. It is 30-40 minutes from downtown Cairo and the Nile areas but transportation (UBER) is availalbe.

The gym equipment all are broken and don't works Electricity at this property is shutting down from Time to time

Reception gentlemen 3 of them on 3 shifts are amazing for help always

Best place to stay at the fifth settlement

Excellent

I had a bad experience at this hotel apartment. Although I had a confirmed reservation through Expedia, upon my arrival with my family the hotel receptionist told me that my reservation was canceled as it was not confirmed! Then they offered me a downgraded room with a price higher than my original reservation! When I requested to see a manager, the receptionist told me he’s the one in charge! After check in, no one even cared to tell us about the hotel facilities. Completely unprofessional staff and terrible check in experience. I won’t go back again

everyone was great! the staff was amazing. really liked this place.

Very friendly and helpful staff. Accommodations were just what we needed and the proximity to Point 90 mall was very convenient. Highly recommend!

The hotel apartment had all we needed and more; fully equipped kitchen, washing machine, TV, walkable distance to shops, grocery store and dining. The reception and housekeeping were always helpful. I would love to come back next time we are in Cairo.

If you are visiting Cairo, make sure you make it your priority to stay here. The mall is literally a 2 minute walk and has a lot of good restaurants in there. The staff goes above and beyond to make sure you are comfortable. I can’t wait to go back!

Staff are welcoming

Excellent apartments, very friendly staff and very clean… will stay at it again for sure

I loved staying on the property because of Mohamed the front desk supervisor. This gentleman is a fortune for any business and I would highly recommend all guests to ask for him when you arrive.

Once again, a very pleasant stay in prime residence, this is my second time staying in a 2+1 apartment, we felt like home and we had a very comfortable stay for 6 nights. The apartment is really cozy and serviced to the comfort of everyone staying in. The team was very nice, and all our request were met with a smile and quick response, thanks to Me. Hazem and his team. The area is full with restaurants ( within walking distance) and using uber and careem can get you anywhere in Cairo. I will definitely comeback again to prime residence next time we visit cairo. Keep up the good work.

We are happy with our selection to prime residence, everything is just like the picture posted, moreover, we got a very warm welcome from the management team and the receptionist, thanks to Mr Hazem, And the two Mr. mohammed. Who were so professional, respectful, and welcoming. Thanks to prime residence for this beautiful experience. The residence is clean, has everything a family need. close ( 3 min walk) to a beautiful mall (point 90). Taxi to nasr city is 80 egp from residence. I will comeback again to prime residence for sure.