Parque La 37
Parque La 37, Comuna 14 - El Poblado, Medellín, Valle de Aburrá, Colombia- Park
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About this hotel
Prime Location in El Poblado District
Located in the heart of Medellín's vibrant El Poblado district, Hotel Veler Restaurante offers easy access to popular parks and attractions. Guests can enjoy the bustling atmosphere and explore nearby landmarks such as El Poblado Park, Lleras Park, and Laureles Park.
Convenient Amenities
Experience convenience with on-site facilities including a restaurant, room service, and a 24-hour front desk. Stay connected with complimentary WiFi throughout the property. Guests can also take advantage of the shuttle service and car rental service for seamless travel arrangements.
Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a desk, safety deposit box, and flat-screen TV. The private bathrooms feature a refreshing shower, and guests are provided with quality bed linen and towels for a comfortable stay.
Book your stay at Hotel Veler Restaurante for a memorable experience in Medellín!
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Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Private check-in/check-out
Daily housekeeping
Designated smoking area
Shuttle service (additional charge)
Public Bath
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Walking tours
Key card access
Tour/class on local culture
Mobile app for room service
Room Types
Superior Double Room
Up to 2 guests24 sqmQueen bed (151-180 cm wide)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a private entrance, a mini-bar, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
24 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskToiletPrivate bathroomSatellite channelsAdditional toiletPrivate entrance
Superior Double Room
Up to 3 guests24 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, a private entrance, a mini-bar and a wardrobe. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
24 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskToiletPrivate bathroomSatellite channelsAdditional toiletPrivate entrance
Executive Single Room
Up to 1 guestsTwin bed (90-99 cm wide)
1 Large Twin Bed
Individually decorated room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomWardrobe or closetDaily housekeepingRoom service (24 hours)Free WiFiRainfall showerheadBedsheets providedLaptop-friendly workspaceChange of towels (on request)
Comfort Double Room
Up to 2 guestsTwin bed (90-99 cm wide)
1 Large Twin Bed
Individually decorated room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Twin bed (90-99 cm wide)
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomWardrobe or closetDaily housekeepingRoom service (24 hours)Free WiFiRainfall showerheadBedsheets providedLaptop-friendly workspaceChange of towels (on request)
Standard Single Room
Up to 1 guests18 sqmTwin bed (90-130 cm wide)
The single room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The single room offers a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomSatellite channelsAdditional toiletPrivate entranceHardwood or parquet floorsAlarm clockWardrobe or closet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(268 total)
Provider-sourced guest reviews.
1/10
Reviewed Sep 17, 2026Solo el servicio de las señoras de la cocina
Muy malo, tengan mucho cuidado con este lugar 1- Desaseada la habitación 2- Daban unos frascos como jabón del cuerpo de pésima calidad y contaminante 3- Mal servicio de todos los recepcionistas además de grosera e irrespetuosa la Sra de la salida. 4- llegue una hora tarde a recoger las maletas y me estaban obligando a pagar otra noche más! 5- Instalaciones viejas y deterioradas En fin EL PEOR HOTEL QUE HE PISADO EN MI VIDA !
10/10
Reviewed Sep 13, 2026Ubicación, cómodo y el personal muy atento y diligente.
9/10
Reviewed Sep 9, 2026La ubicación es perfecta.
9/10
Reviewed Sep 8, 2026Locatie, vriendelijke personeel
Enige minpunt is dat er geen raam is in de kamer...geen verluchting en je weet niet of dag of nacht is. Heel ambetant.
8/10
Reviewed Sep 8, 2026La amabilidad del personal y la ubicación
La habitación tan amplia que aparece en la foto no se puede dormir de todo el ruido de la calle, nos tuvieron que cambiar de habitación. Se ha de pedir q hagan limpieza en la habitación si no no lo hacen.
8/10
Reviewed Sep 2, 2026Localização boa, quarto confortável com tudo funcionando
Vista não era uma vista, café da manhã ruim.
8/10
Reviewed Aug 10, 2026Localização excelente
Wi-Fi muito ruim e o chuveiro com pouco volume d’água para água quente.
7/10
Reviewed Aug 8, 2026Buona la posizione , l’allegria e la disponibilità dello staff.
L’orario della colazione è molto limitante, l odore di cucina all ingresso è insopportabile, troppa umidità nelle stanze del piano terra.
10/10
Reviewed Jul 8, 2026La ubicacion es fantastica, el personal del hotel super amable y accesibles, la estancia en el hotel es genial, sin duda lo recomiendo y si vuelvo a Medellin me quedaria en hotel Veler
Todo es genial, nada de malo
9/10
Reviewed Jul 5, 2026L'emplacement le personnel top
Le bruit dans le quartier
10/10
Reviewed Jul 5, 2026Ausgezeichnete Lage mitten im Ausgehviertel. Das freundlichste und aufgestellteste Personal das man sich vorstellen kann. Nidia ist ein wahrer Schatz; genauso wie Dora und der Rest des Personals. Im hoteleigenen Restaurant gibts leckere und preiswerte Mittagsmenues. Jederzeit wieder!
10/10
Reviewed Jun 28, 2026Hotel Ubicado en una zona privilegiada de Provenza, cerca de restaurantes y actividad turística, es un hotel que brinda seguridad y descanso, la comodidad de su cama genera un confort excepcional, desayuno riquísimo, todo muy limpio, la atención del personal excelente,la próxima vuelvo a quedarme por más días.. Dan mucho por una tarifa muy económica.
Todo muy bien
8/10
Reviewed Jun 23, 2026Excelente !! Me gustó todo. La Tranquilidad del Cuarto, El Desayuno Delicioso. Es Un Hotelito que cumplió con mis expectativas. Con Relación al Precio Espectacular para una estancia de 8 Noches.
N/A
9/10
Reviewed Jun 22, 2026Está bien ubicado, cerca de restaurantes, bares, parques.
Un poco de bulla en la calle
10/10
Reviewed Jun 17, 2026El perdona el muy amable, está cerca de restaurantes y bares
Que en el baño se concentra mucha humedad
10/10
Reviewed Jun 17, 2026Great location has a small restaurant part of the hotel that has very reasonable prices for food compared to other areas.
10/10
Reviewed Jun 15, 2026Relativ ruhige Lage obwohl es zentral liegt.sehr Freundliches Personal,,klein, aber fein!
Nichts
10/10
Reviewed Jun 9, 2026El personal muy amigable y servicial. El desayuno fue fantástico
8/10
Reviewed Jun 3, 2026Su ubicación
Muy oscura la habitación
8/10
Reviewed Jun 1, 2026Ubicacion y trato del personal. Muy amables 🥰
Habitacion pequeńa
7/10
Reviewed May 30, 2026Location is good and breakfast is nice.
Clean
10/10
Reviewed May 28, 2026La ubicación súper estratégica . A 100 metros de Provenza. La amabilidad del personal .
Las habitaciones son un poco antiguas sin embargo la limpieza excepcional , camas cómodas y grandes.
10/10
Reviewed May 26, 2026Excelente Ubicación!
Excelente todo
7/10
Reviewed May 26, 2026Ubicación
SN
10/10
Reviewed May 18, 2026El desayuno un poco limitado, pero no estuvo mal.
Ninguna queja de este tipo.
10/10
Reviewed May 5, 2026Staff, food, and service.
10/10
Reviewed Apr 27, 2026La ubicación es excelente, está a una calle de Provenza y lo mejor de todo es lo suficientemente privado como para que el ruido de Provenza no afecte tu sueño ,literal si te quieres quedar en Provenza está esta es la mejor opción.
10/10
Reviewed Apr 27, 2026Muy amables y limpio. Rico desayuno
3/10
Reviewed Apr 22, 2026Hôtel bien situé.
Chambre sans fenêtre et bruyante à cause de la musique dans la rue. Petit déjeuner un peu léger et le deuxième café est payant.
9/10
Reviewed Apr 17, 2026La ubicacion, Servicio la habitación limpia excelente, pero con lo basico, todo general, pero bien por el precio valor
8/10
Reviewed Apr 9, 2026La amabilidad del personal y buena predisposición para ayudar a aclarar cualquier duda. Muy buena ubicación y las instalaciones cumplen con lo necesario.
Demasiada humedad en la habitación, se sentía el oler a humedo y es puede generar complicaciones para las personas con alergia.
10/10
Reviewed Apr 8, 2026Wie immer war es sehr angenehm. Alle superfreundlich. Besonders Nidia, vielen Dank. Wie immer super Service und die Jungs meistens in der Nacht , helfen sehr gern aus.
9/10
Reviewed Apr 6, 2026El personal!
-
10/10
Reviewed Apr 5, 2026El personal maravilloso! Dora una excelente persona! La comida deliciosa!
Puede que requiera arreglos derivados a daños naturales
5/10
Reviewed Apr 3, 2026Muy bueno todo EXCEPTO la queja del punto de abajo.
El hijo del dueño vive en la habitacion de arriba de la que se me asigno. El llega a las dos de la mañana a poner musica muy peasada a todo volumen y hace fiestas todas las noches con otra gente. Recepcion le dijo en varias ocaciones que apagara la musica y el no lo hizo. Me toco pasarme a otra habitacion a las 3 de la manana pues el fue muy egoista y no respeta a los inquilinos del hotel de sus padres.
10/10
Reviewed Mar 28, 2026Professional and friendly staff, especially Nidia. 😊 Clean room, hot shower, Wi-Fi working great. The location is perfect, restaurants, bars and night clubs.
Nothing
10/10
Reviewed Mar 24, 2026El personal vale oro nos sentimos como en casa la comida super rica y sana súper atentos. Las camas cómodas los baños amplios
Las toallas de los baños deben mejorarlas también el área donde se desayuna deben mejorar hace mucho calor y huele mucho a comida deberían revisar como los extractores a ver si tiene alguna falla
8/10
Reviewed Mar 10, 2026La ubicación
9/10
Reviewed Mar 4, 2026Great location and clean. I particularly liked the staff. They were helpful and very friendly.
There are no windows in the basic room that I have booked, but this was not an issue for me. Aircon ensures ventilation.
10/10
Reviewed Mar 1, 2026Sehr gute Lage, sehr freundiches personal.
10/10
Reviewed Feb 10, 2026I had a good time great customer service delicious breakfast
Everything was great
4/10
Reviewed Jan 13, 2026The 3 staff members through out our stay all were very welcoming, pleasant, and helpful!!! They safely held our luggage for the afternoon after checkout as we walked around Medellin and then later picked up to head to the airport which was very nice and helpful!!
Unfortunately, our room all the way in the back furniture is tired and the overall decor is outdated and in need of a refresh. Also, the room seemed dirty and kinda gross unfortunately especially the white bed linens and pillow cases had very visible stains and markings on them
10/10
Reviewed Jan 9, 2026Excelente ubicación, personal muy amable.
8/10
Reviewed Jan 2, 2026La ubicación, es una calle tranquila dentro del Poblado. A destacar tiene al lado un gimnasio urbano y una lavandería self service.
7/10
Reviewed Dec 30, 2025Es accesible, limpio y cómodo
El ruido de los comercios de al lado hacen difícil poder dormir bien.
8/10
Reviewed Dec 16, 2025Todos los recepcionistas amables y serviciales especialmente Nidia y la ubicación perfecta
10/10
Reviewed Dec 4, 2025I liked everything. Lidia and staff were very kind
7/10
Reviewed Dec 2, 2025Mala ventilación en habitación, pedí cambio y hay solo 2 con ventana
10/10
Reviewed Nov 22, 2025La gente de la recepción son un amor super agradables,la ubicación perfecta para moverse por todo el centro ,todo super limpio y camas muy cómodas desayuno muy bien ,hemos estado encantados de estar en este hotel
10/10
Reviewed Oct 29, 2025La habitación cómoda y la limpieza excelente.
8/10
Reviewed Oct 27, 2025breakfast was great and the location was great
that I had to let the front desk know that I wanted my room clean, I thought it was normal to clean it everyday unless I didn't want it clean
10/10
Reviewed Oct 20, 2025Realmente el hotel es mucho mejor de cómo se muestra en las fotos, excelente ubicación, las habitaciones muy cómodas y todo muy limpio, pero definitivamente lo que hay que destacar es la atención por parte del personal en general, especialmente de Nidia y Stefany, de verdad se esfuerzan por hacerlo sentir bien.
Todo estuvo perfecto, muchas gracias
10/10
Reviewed Oct 18, 2025Achei o quarto super aconchegante, localização perfeita. Funcionarias maravilhosas, é perto de TUDO
Gostei de tudo
7/10
Reviewed Oct 4, 2025la ubicacion
el acceso a las habitaciones es muy angosto y no cabe una silla de ruedas
8/10
Reviewed Sep 18, 2025Staff Position Comfort
The room was very humid
9/10
Reviewed Sep 14, 2025The staff is super nice and helpful. I would recommend this place for the kindness of the people who work here.
Room was a bit noisy
8/10
Reviewed Sep 8, 2025Aseo de la habitación.
Desayuno mas bien malo, fruta y chocolate de muy mal sabor y nula calidad. Para rematar, trapean mientras uno desayuna, así que uno se come los huevos con el olor del liquido de piso, muy desagradable.
8/10
Reviewed Sep 7, 2025The stuff was amazing. Very welcoming, location was great.
9/10
Reviewed Sep 3, 2025Een rustige locatie in de verder drukke wijk El Poblado. Veel restaurants en bars op loopafstand. Ruime kamer met prima badkamer en een fijne douche. Ontbijt was goed.
Niets
8/10
Reviewed Sep 2, 2025La atención que nos brindó el personal de recepción lo hacen sentir como en casa.
Las habitaciones cercanas a la calle principal por la noche el ruido es mucho por la características propias de la zona.
6/10
Reviewed Sep 1, 2025The staff was extremely friendly and very helpful. However, the room was not serviced and we ran out of shampoo and soap. We had to call and request it.
6/10
Reviewed Aug 29, 2025Na
Na
8/10
Reviewed Aug 25, 2025The location is excellent. You have lot of options for eating. The night life is also within 5 minutes of walking. The staff is friendly and nice. The breakfast is basic but ok. The rooms do not have windows but the location more than makes up for it.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Comfortable rooms
Areas to consider
- •Limited breakfast options
- •Room servicing issues
Cleanliness
8.14/10Many reviews praised the cleanliness, but some mentioned issues like humidity and room servicing.
Service
9.11/10Numerous reviews highlighted the friendliness and helpfulness of the staff, making it a standout feature.
Location
9.15/10Guests appreciated the excellent location with easy access to restaurants and main attractions.
Room Quality
8.1/10Most reviews found the rooms comfortable, but some noted issues like humidity and windows.
Amenities
8.63/10Amenities were generally satisfactory, though there were mentions of limited breakfast options.
Value for Money
8.59/10The price was seen as fair for the quality offered, especially considering the service and location.
Food and Beverage
7.64/10While breakfast was enjoyed by many, a few reviews criticized the variety and quality of food.
Overall Experience
8.61/10Most guests expressed overall satisfaction, with minor complaints about room conditions.