Marcian Garden Hotel

Staff were excellent

Breakfast buffet was Luke warm

Staffs were excellent

All the staff are doing good.They are all friendly from housekeeping to their front desk staff.They did an awesome job.

I don't like their facilities. Thei building is old, their curtains are old and dusty. Some of the towels have stains.

Cleanliness

The sound in the street

The staff were accomodating and very helpful especially Myca.

Just a few minutes late for an early drop off to airport, but nothing less.

Staff are awesome, good breakfast and close to the airport with free shuttle drop off/pick up. The restaurants are highly recommended. Definitely our top choice of place to stay when visiting.

It is the most perfectly located hotel near the airport

None

Location

Nice pool. I enjoyed the soft bed. I enjoyed the staff.

Small selection at breakfast buffet.

Really spacious room, attentive and accommodating staff, location, breakfast buffet

The concierge; they were always helpful and pleasant

1. The room has an old pungent odor as if it was not used for a long time. 2. I keep waking up at night; it was noisy You can hear the trucks, jeepneys etc….motorbikes 3. I had an early flight and I arrived early at 6am at the hotel…was hoping to checkin after explaining i will also check out at 6am which offsets the early checkin but they didn’t check me in as per their policy and I waited till 11am to be checked in. After waiting for 5 hrs in the lobby I couldn’t care less noticing the bad smell and the noise due to exhaustion.

The breakfast was ok. The coffee was not hot. Told them about it, did not even say or did anything to correct it

On the 2nd day, the toilet bowl tank did not fill with water, so I had to scoop water from the sink to fill it so it could flush. Our last day was terrible. Requested to check out late since we had an island tour, check out is 12 so we ask if we can check out at least 1:15pm so we can still shower. They didnt allow us and told us that we were not back by 1pm, they will take our luggage out of our room. We were just asking for consideration since we have 3 rooms and we checked out the 2 rooms already as early as 6:30am and was just asking for 1 room. We came back at 12:15nn and showered quickly. Checked out of the room by 12:55pm. We paid the rooms since I had requested for an upgrade aside from what I paid in booking.com. When I asked for an invoice (which I requested a week ago thru chat via booking.com), they said they dont issue an invoice but just a guest folio. I said NO since I need an invoice since I need to reimburse bec it was a business trip. Finally the girl in the counter (who told me earlier in the morning that they were going to put our luggages out) agreed. Then they issued a receipt which totaled only 35K. I questioned it since I paid 33,652.04 pesos plus the additional 6,300 pesos for the upgrade. The girl said that 35K is the only amount they can issue since booking.com had a commission. I said even so, I paid 33,652.04 therefore I should get a receipt for that amount plus the 6,300. She kept insisting on it so I asked for the manager on duty. The MOD told me that they can issue me an invoice only with the amount reflected in their system, and HE ALSO INSISTED THE SAME. then he showed me the paper, which was the exact amount I WAS TELLING THEM! Then I told him that 33,652 plus the 6300 was 40K something. So he went to the staff and told them to fix it. By the time they fixed it, it was almost 1 HOUR! The staff and manager are not even sorry, rude! Much more to say but NO MORE SPACE! Almost missed our flight because of them! flight was 4pm!

Location, fast elevator.

No cotton buds, no facial tissues, faded and shabby towels, very limited and very cheap toilet paper, poor quality body soap, shampoo and conditioner. Used spoon and plates lying on the floor near the elevators for days without someone keeping and cleaning it.

Staffs are friendly

Leaked Bathroom

comfort and very clean in general

Location

El personal del hotel era muy amable y sonriente. Cualquier tema que surgiera se solucionó enseguida. La cama era muy cómoda. El servicio complementario de traslado al aeropuerto muy cercano un plus.

Al ser un lugar muy popular para eventos, por el hotel pasaba mucha gente y había mucho ruido. Hasta la tercera planta llegaba el ruido de los comensales del restaurante. La habitación daba a la calle y al ser nochevieja el ruido de las motos no dejaba descansar. La ducha sin cortina dejaba el suelo mojado y había cucarachas.

Great sized rooms, good restaurants and friendly staff

Having the restaurants in the property.

The refrigerator didn’t work well. The low water pressure for the shower.

Location was good

It was not very clean, the showers didn’t work, just a tiny trickle of water, breakfast was extremely basic, no alternative milk options

Breakfast is ok. They were able to provide connecting rooms for my family.

The swimming pool is next to resto. Everyone can see you while swimming. A bit awkward.

The staff were super freindly and helpful

Everything is fantastic!All the staff were very kind and smiling.

Kept clean

None at all

空港から近く、部屋も清潔感があり、快適に過ごすことができました。

テレビが地上波しか見られず、ネットテレビを見ることができなかった。

Location

None

Clean, comfortable, very helpful staff

It can get crowded especially when there’s an event like weddings

The place was very clean and efficient. All the staff were excellent, attentive ,very friendly and hospitable .The food was excellent and good value and the service was excellent. They were only to happy to make my stay delightful .

Nothing this was a very well run hotel

It was close to the airport. There were restaurants within the hotel. The staff were really nice and kind.

They need to work on their cleanliness and housekeeping's hygiene.

Staff was attentive .

Ottimo Great staff, nice and comfortable hotel. Good food and cocktail bar.

Near the airport

None

None

Very convenient, accessible to the airport and nearby business area.

The staff are so accommodating and kind, I like the location just walking distance from airport

Free breakfast is average but awesome food in restaurants

Near to airport.

Breakfast was very disappointing — the food did not look fresh, and the fruit display was actually plastic, which felt misleading. The bathroom was dirty and poorly maintained, which made the stay uncomfortable. Staff were not very friendly or accommodating, which added to the overall negative experience. Definitely not worth recommending

Clean and comfy

None

EVERYTHING!

I literally have zero dislikes.

Lovely, well maintained and clean hotel in good location with great amenities. Service is exemplary. Restaurants are very good. Highly recommended.

NA

Hospitality was second to none

Not a thing I didn't like

The room was dirty, and the bathroom wasn’t clean either. Very disappointing.

location, housekeeping, manager and staff at entrance were pleasant.

noise from lobby and restaurant, smell in the room, we had to walk out to next door building for breakfast

We like very well out stay i MARCIAN,staff are so accommodating,smiling helpful,im glad that me and my fiancé have a great stay in the hotel, 10 out of 10 we will come back soon😉☺️

Staff were friendly and helpful

Ordering our meals at night we found food was not available and wasn't replace with something else

Staff were very friendly and helpful. Rooms are spacious, clean and comfortable. Breakfast is fantastic.

Pool is a but small and in front of the restaurant so it gets a little awkward when going for a swim.

Accessibility its near to the town

None so far

While the wifi is good at the hotel lobby and the convention center, wifi in the room was basically non-existent. We were connected, but we can not browse anything at all. It seems like our room was in a dead spot for their routers.

Clean and organize

The daily buffet breakfast was excellent, they prepare different dishes everyday.

The toilet seat was moving and there’s water leaking on the basin.

Everyone met me with a smile and was extremely friendly

Inside smoking area even though I went outside

The location is near the airport The breakfast had various choices

The room smell humidity

Initially I was in a room facing the road which it’s not a sound proof room, you can hear the noise of the tricycle and the noise from the lobby too , request granted to changed a room facing the pool and that was great and greatly appreciated.

Solid hotel but the rooms are old. There’s air conditioning and it gets the room super chilly which is important in a hot city.

decent hotel and nice rooms!… food is a bit pricey but nice staff

Staff were kind and helpful, but the hotel is quite old and in need of maintenance. When we first checked into the bridal suite, the smell was awful — like a dead rat covered up with air freshener. Thankfully, we were able to switch to a junior suite, which didn’t have the smell, but the ceiling was peeling and showed signs of AC condensation. On the plus side, the air conditioning worked really well, and breakfast was decent. The room was also a bit noisy since it was close to the road. A standout was the front desk staff — they were superb when we checked out, which left a positive impression. However, overall, I wouldn’t choose to stay here again unless some major improvements were made.

good comfortable rooms and nice pool but closing at 8pm is so soon for adults!