10/10
Reviewed May 14, 2026Property and lodge far exceeded our expectations, The staff were friendly and helpful , and lodge is really outstanding in decor and comfort , the food was excellent and we were not expecting such a marvelous establishment
the access road is dicey, and there is no signage on the main road
10/10
Reviewed Nov 16, 2025Nice room
Staff very friendly !
Good game drive : buffalo, giraf, zebra, warthog, sable antilopes….with stop at viewing deck
Dinner , lunch & breakfast were delicious , kitchen staff great
Good & relaxing massage at the spa
Overall service was excellent
Nothing
10/10
Reviewed Jun 18, 2025Very relaxing great place
Nothing all good
10/10
Reviewed Apr 25, 2025The staff was very friendly, the food was divine, I highly recommend the lamb shank and the cheesecake. The massage was very relaxing. Overall experience was top notch
The weather was not on our side
8/10
Reviewed Apr 22, 2024Excellant facilities and staff. Food was fantastic.Staff excellant service.
Nothing
10/10
Reviewed Mar 11, 2024I loved the tent setup, the drive to and from, their food exquisite the whole game farm is just on point
Nothing
10/10
Reviewed Mar 10, 2024The space, cleanliness
Nothing
10/10
Reviewed Mar 3, 2024We got an upgrade (from tent to family suite) The suit was beautiful and luxurious and the resulting price-performance ratio was amazing. The staff was super friendly and accommodating and they even cooked something for us in the evening from the food we had brought with us, as there was no kitchen in the room. A thousand thanks for a great stay!
10/10
Reviewed Sep 25, 2023Everything.. it's a fantastic place
Shower water pressure was low
10/10
Reviewed Aug 17, 2023Absolutely amazing staff, view and facilities were amazing! Everything from the view to the food was so good! Definitely a 5 star experience! Will definitely go back!
Nothing! Everything and everyone was so nice, helpful and so friendly!
9/10
Reviewed Jul 31, 2023Fantastic and very friendly and helpful staff. Very nice spacious rooms and bathrooms with everything that one needs. The breakfast and dinner menu and quality of the food was fantastic and the service also excellent. Very good facilities and beautiful sundowner deck on a hill.
We were only people in the lodge (no other guests) - so was a bit strange. Price is probably a bit prohibitive for a lot of people.
10/10
Reviewed Jun 1, 2023The scenery, the decor, the attention to detail. Staff exceptionally friendly. Food was AMAZING!
6/10
Reviewed Feb 25, 2023Very beautiful place gardens are well maintained. The food was really tasty from the menu.
Issues with check-in.
Almost felt like intruders. Had to double pay for the room. The original booking was breakfast included then they removed they changed the rates and made us pay for breakfast. After we sorted out the payments the restaurant/ bar was closed before 3pm. Had to lay at the pool no drinks had to wait till 6pm for dinner to start.
We were the only people at the resort so they didn’t make fire at the boma to social, was explained only when they have more people. Nor did not they offer any game drive limited us only to the camp / room and pool with no drinks. On the website they offered wine and gin tasting, that was also not available on the day.
We didn’t get the full experience but don’t think I will go back any time soon.
10/10
Reviewed Feb 9, 2023Breakfast and all the meals were devine. The staff in particular are always friendly, helpful and goes more than the extra mile. We will definitely visit Kilima again.
Great views, got to see animals while taking a swim which was just exquisite. Andries was a good caretaker.
Not too great for self-catering and we didn't have a kettle to make our own tea/coffee in the morning.
10/10
Reviewed Jan 2, 2023Breakfast was great,but I would love them to add different food on the menu
Everything was perfect but they need to review their food menu.i think the resort need to invest more on big five.the game drive was too quiet cause we only saw the general animals
Staff and accomodation
Food price and there are no shops nearby
10/10
Reviewed Dec 28, 2022I loved everything about the place. We were there for Christmas (which also happens to be my birthday), and everyone made sure we had the best time. We were upgraded to the King Suite due to a mini mix up when we arrived, so that was really amazing. The staff is very kind and very helpful. Everyone ensured that our stay was a 10/10 experience. Loved it! Would definitely go back.
I loved everything.
3/10
Reviewed Dec 28, 2022Staff friendly service is okay
Drive long way for This holiday is out of my expectation on this 5star accommodation .book for 2 night .only stay 1night then leave . never has holiday like this .the family room has insect drop off to the bed not sleep well .For the meal only 3 option to select limited food Every food is looking beautiful but not tasty First night dinner food make me run toilet thinking food not fresh. is this for real 5star ?
Wasn't how can all reviews are good ? Very bad trips.
10/10
Reviewed Dec 26, 2022Everything about this place is just amazing
I really enjoyed my stay and valued my money
I liked everything about the place
8/10
Reviewed Dec 20, 2022The Venue and Location was beautiful. Andries and the Assistant GM made our stay a memorable and pleasurable one. The food was of a good quality. Our Anniversary night dinner was beautifully put together and we had a great time.
The limited items available on the menu. Out of 8 starters only 3 were available. Even the Dinner and Dessert items that were listed on the menu were not all available. The part I disliked the most was the limited time given to have breakfast 7-9am, lunch I think was 12-2pm and dinner 6-9pm. For a 5 star establishment this is absolutely ridiculous. When you are meant to be resting and enjoying your holiday, you have to stress about getting to the restaurant before the kitchen closes. We actually had very limited meals there and rather chose to drive out and eat elsewhere where we didn't have to eat between certain timelines.
9/10
Reviewed Nov 28, 2022Staff extremely friendly
No kettle in the room
9/10
Reviewed Oct 22, 2022met the owners, great people. good food. great ethics
yes all good
nothing
8/10
Reviewed Sep 26, 2022the facilities
the food
10/10
Reviewed Sep 19, 2022The food was outstanding. Meals in the garden was presented so well.
outstanding service.
10/10
Reviewed Sep 8, 2022I enjoyed my birthday getaway,Everythingwas superb from the customer service to the rooms everything was just amazing the rooms were spacious and neat everything was amazing maan,the food was amazing I'm definitely coming back for my December holidays,this is really a 5 star hotel
The facility is quite beautiful and having the animals come so close to the fence is wonderful. Everything is clean and the staff are all very friendly and helpful.
The food is not so great as the price is far too much for the portion one gets. The starter of mushroom risotto was exceptionally great, but the pork belly/wellington main was not as good. The portions were very small and left us hungry. The pork was slightly overcooked and the wellington too dry. Dessert was amazing. An overall great experience, however, there is a conservation fee that is added afterwards of R150 per person. In our case R200 extra was added even after we paid the full price via booking.com
10/10
Reviewed Aug 23, 2022Staff was exceptional! Excellent Spa treatment by beautiful ladies.
There was nothing that I did not like
8/10
Reviewed Aug 21, 2022The rooms were clean and comfortable.
unfortunately they were renovating the pools and it was a bit noisy.
8/10
Reviewed Aug 15, 2022Everything was great. I travelled solo to reset and I wasn't disappointed. The spa treatment was wonderful and the environment is tranquil and refreshing. Amazing staff. Just a heads up; the road is a bit rocky & bumpy especially after the railway pass. My Etios handled it well but I had to navigate very slowly.
It's perfect for what it is.
The game drive was amazing. The location of the resort is really beautiful. The hotel Spa lived up to our expectations. All the staff were wonderful.
Work commenced on the swimming pool right outside our room, we were not offered alternative accommodation away from the workers and the noise.
For a five star resort the food was below average to average at best. It did not live up to the hype created by the resorts website.
10/10
Reviewed Aug 7, 2022staff was amazing ! chef Edward is so excellent!!!