Fantazia Hotel

pas de gros problèmes ils en était rapidement résolu

Chambre propre et fonctionnel Petit-déjeuner passable

À la réception ils sont très professionnels et accueillant , j’ai passé un agréable séjour à cet hôtel, je conseille vraiment ,le petit déjeuner est varié , il y’a du choix et la chambre très confortable et propre.

Agréable. Personnel professionnel et très gentil

Une horreur !!!! Personnel mal honnête sauf la personne en cuisine. Ils ont échangé ma chambre Deluxe pour la donner à leur potes et moi j'ai payé pour avoir de la merd. J'ai demandé à expédia de me remboursé là différence tarifaire !j'attends encore

Les gérants et employés sont au petits soins et sont très accomodants Quelques places de parking face à l'hôtel Des gardiens en soirée et la nuit Le petit déjeuner mériterait d'être revu Du pain frais, beurre et confiture quelques termos de cafés plutôt que la vieille machine qui fuit et des fruits frais ça suffirait amplement

Hotel bien situé, Hygiène parfaite, personnnel très agréable et serviable

Malik the guy working in the reception is really a professional employee

A group of us arrived for one night before catching an early flight at the nearby airport. Half the group were given keys that didn’t work for their rooms and had to go back to reception. My key worked but as soon as I plunged it into the key slot on the wall of my room the whole key slot fell off the wall and I was plunged into darkness. They weren’t surprised when I told them about this problem so I suspect it hasn’t been fixed. The room was fairly spacious and clean but there was no towel or toilet paper. Fortunately, I noticed this early enough. Others didn’t and were caught short. The staff tried to pillage toilet paper from other rooms but all of them had no paper. They finally gave me the industrial size toilet paper from the lobby toilet. Several of our group were missing their bottled water. Hotel seemingly has no inventory management. The WIFI didn’t work. The restaurant is on the 6th floor and sports a decent view of Oran from wrap around windows. The menu is decent too and the food quality acceptable. However, I waited 2.15 minutes for an omelette only to be told they ran out of eggs and would have to go buy some. At least that meant they had eggs for breakfast the next morning (20 minutes) and were willing to prepare breakfast at 5 AM for our group. I give them credit for that though it was very slim pickings if you didn’t have time to wait for your omelette. The kitchen and other hotel staff sat in the 6th floor stairwell and smoked during our meal wafting cigarette smoke our way. There are loads of hotels nearby including international chains like Four Points Sheraton. Do yourself a favor and stay there.

Having stayed in a number of hotels in Oran, including the "big name" chain hotels and cheaper local options, Hotel Fantazia would be my first choice for a stay in Oran. Firstly, the hotel is impeccably clean. Rooms are modern, with comfortable beds and pillows. My room was perfectly made up each day, and communal areas are kept sparklingly clean. Secondly, the food in the restaurant is very good. There is a good range of options at both lunch and dinner (breakfast is included in the room price), the food is fresh and the view over the bay of Oran great. The staff in the restaurant are very friendly and super efficient. Thirdly, the area in which the hotel is situated is a great base for exploring Oran. You are a short walk from the main hotels (Sheraton, etc) if you are holding a business meeting there and a 10-min taxi ride or a 30 min walk from the centre of town (cost 50p-£2.50). There are a number of handy local shops (pharmacy, supermarket etc) and some nice restaurants. The most important thing about the Hotel Fantazia is the level of service. It attracts both families and customers travelling on business and it takes excellent care of them. All of the staff are extremely polite and friendly, combining warmth and professionalism, from the reception staff to the housekeeping staff to the restaurant staff, to the owner. Nothing is too much trouble to improve your stay. In short, as someone very familiar with hotels in Algeria and the rest of the world, I would really recommend this hotel.