Menzeh zalagh 2 boutique hotel & sky

I booked this hotel very last minute during a week when Fez was almost fully booked — and I couldn’t have been more impressed. The staff was incredibly responsive and easy to reach, both by phone and through online platforms. Special thanks to the gentleman at the front desk who spoke with me over the phone — so kind, professional, and truly attentive. He went above and beyond to accommodate my requests and took great care of my parents. The rooms are recently renovated, spotless, and beautifully blend modern comfort with the traditional charm of Fez — and the view over the mountains and greenery is simply stunning. Honestly, this hotel far outshines the Zalagh Palace (which is supposed to be 5 stars). There’s no comparison when it comes to hospitality, room quality, or service. Highly recommended — a real hidden gem where you can stay with peace of mind.

I travel the planet for over 50 years, and this is, by far, the lousiest hotel I have ever stayed in. Nothing worked in the room: the airco, the safe, the doorlock, the keycard, the television, the shower. The secand day I had to repair the toilet, as the flush did not work any more. In the restaurant, they have a card for drinks where prices are adapted for tourists and wher waiters try to get as much money out of your pocket as they can. Avoid this hotel. In the Michelin Guide 3 stars means this restaurants is worth a detour. In Menzeh Hotel, 4 stars mean it is worth a large detour to avoid it !

1- Room has a poor heating, Fez has a cold weather in Winter so we were not comfortable with the heating provided in the room. 2 - Breakfast is poor, nothing alike the pictures shown on booking or on the website. I do not recommend it. 3 - Staff is not friendly at all. Receptionists were not easy to deal with, and housekeepers were very loud in the corridors smashing doors and yelling at each other while we had a no-disturb sign. 4 - Water was cold sometimes, we had to shower with cold water. 5- This is not a 4-star hotel

Not worth commenting on. Not worth commenting on. Not worth commenting on.

Not at all what we expected. The room was completely different than the photos. The bathroom was disgusting. The breakfast was disappointing. We did however, enjoy the pool... Don't drink the cocktails.

People were attentive. However, don't pay for meals there. Try to go out get a pizza or something else; their meals were not good at all.

Arrived after midnight. Told no reservation in my name

We only stayed one night and had good experience. Very convenient location and price for outside medina area. Hotel is a bit dated, but clean and Comfortable. Pleasant staff, but not great if you need English speakers. Best feature is amazing pool Area shared with irs sister hotel.