Lacasa hotel Gwangmyeong

The breakfast was poor

식음 부문의 만족도가 특히 높았습니다. 음식은 따뜻하고 알맞은 상태로 제공됐으며 맛과 구성도 훌륭했습니다. 직원분들의 밝은 표정과 친절한 태도, 단정하고 멋진 모습도 호텔의 좋은 인상을 더해주었습니다. 이용 중 불편한 점을 말씀드리면 즉시 시정해주셨고, 실제로 손해가 발생한 부분까지 신속하게 보상해주셔서 고객을 존중하고 끝까지 책임지는 호텔이라는 신뢰가 생겼습니다. 연박이었는데 별도로 요청하지 않아도 중간에 객실을 깨끗하게 정비해주셔서 무척 감사했고, 머무는 내내 기분이 좋았습니다. 밖에 나가고 싶지 않을 만큼 호텔 안의 모든 시설과 공간을 훌륭하게 만들어 놓았습니다. 가구와 조명, 공간 구성은 물론 객실의 물과 컵 같은 작은 비품까지 세심하게 준비한 것을 보며 오너의 감각이 정말 탁월하다고 느꼈습니다. 특히 16층 라이브러리의 책들과 호텔 곳곳의 미술 작품이 무척 좋았습니다. 단순한 투숙객이 아니라 집에 초대받은 귀한 게스트로 대접받는 듯한 경험이었습니다. 국내외의 수많은 5성급 호텔을 다녀봤지만, 전체적인 만족도는 라까사호텔 광명이 단연 최고였습니다. 이렇게 좋은 공간을 오래 지켜주시고 더욱 번영하시길 바랍니다. 좋은 경험을 만들어주신 모든 분께 복이 가득하시길 진심으로 바랍니다.

다만 프런트 데스크와 컨시어지 서비스는 아쉬웠습니다. 응대 직원이 마스크를 착용하고 있어 표정이 잘 보이지 않았는데, 이를 보완할 만한 눈맞춤이나 말투에서도 미소와 친절함이 충분히 느껴지지 않았습니다. 식음·객실 부서 직원분들의 밝고 세심한 서비스와 비교되어 더욱 아쉽게 느껴졌습니다. 호텔의 훌륭한 시설과 따뜻한 철학에 걸맞게 프런트 응대까지 조금 더 친절하고 밝아진다면 완벽한 경험이 될 것 같습니다.

Check-in was so quick and the room was beautiful. Very comfortable, and happy the aircon was on before I arrived.

El desayuno me pareció bastante regular y su precio no refleja para nada la calidad de la oferta de alimentos y bebidas.

La habitación es grande y bien amueblada, la cama cómoda, pero hay algo que sigo sin entender respecto a las necesidades básicas de un viajero: lo primero que necesitamos cuando llegamos a un hotel es una banca o mesita para poner y poder abrir el equipaje; ¡es básico! Igualmente, básico son los accesorios en los baños para colgar batas, pijamas, neceser, toallas o ropa cualquiera: resulta muy frustrante cuando no hay donde colgar ni las propias toallas del hotel. Por último, el set de café/te, que ofrece café en polvo y te de mala calidad: eso lo tendrían que mejorar.

地理位置

床太軟，浴室的鐵滑門是透明的，家庭成員住宿隱私上很不方便，而且容易夾手指

浴缸水塞故障， 以致於浴缸無法順利使用

Everything was great. Great location. Great amenities! And great service. I live that there was a washer and dryer!

Nothing

Unkind staff, inconvenient iron, bugs in room etc.

Mały wybór europejskiej kuchni

Le complexe entre bowling, ping pong et salle de gym on a le choix. Personnellement on a juste profité du ping pong et c'était très chouette

L'odeur de l'eau assez nauséabonde (12e étage) Pas tjrs agréable ss la douche...

床墊舒適 旁邊有樂天商場 性價比高

走路到地鐵站需要十五分鐘 最好可以提供接駁巴士

It was clean and quiet, very chill vibes.

Nothing ah the moment.

방에 의자가 하나 더 필요해서 front desk 에 요청했더니 친절하게 빌려줬습니다.

1. Twin bed room 에 의자가 하나만 있었는데, 2개를 준비해주시면 더 좋겠습니다. 2. 샤워 booth 의 물막이 유리 wall 이 짧아서 샤워할 때 물이 밖으로 넘치는데, 샤워 curtain을 설치해주시면 좋겠습니다.

아침 식사도 종류가 많고 좋았습니다. 직원들도 친절하고 좋은 환경입니다

Clean, modern

The price

早餐邊的咖啡廳

商務中心

4박5일 출장으로 광명역 주변에 호텔 두개 중 저렴한편인 라까사를 고르게 되었는데요 위치가 역에서 멀지 않아서 선택하게 되었습니다. 와이파이도 방마다 되고 객실도 깨끗한 편이었습니다. 그리고 일정 전후로 케리어를 맡기게 되었는데 직원이 친절했습니다. 이후에도 문제가 생겨서 문의 드릴때도 친절하게 응대하는 점은 좋았습니다. 그 이외에 복도에서 만나는 직원분들도 친절해서 직원분들 부분은 꽤 만족했습니다.

아쉬운게 어쩔수 없이 발생한게 몇건. 그리거 조금 이해 안되고 불만족스러운 것도 몇건 있습니다. 1. 와이파이 및 인터넷 오류 : 첫날 저녁부터 다음날까지 인터넷이 안되는 문제가 있었습니다. 티비 셋텁도 작동을 안해서 결국 둘째날 아침에 요청을 하고 나가서 돌아오니 복구가 되있기는 했지만 조금 불만족 스러운 부분이었습니다. 2. 호텔 내외부 소음 : 주변에 건물 철거로 아침부터 소리가 꽤 나더라고요. 물론 이건 어쩔수 없는 부분이니 이해합니다. 윗층 숙소에서 간간히 책상이나 의자를 끄는지 발생하는 소음도 아쉽지만 어쩔 수 없는 영역이니 이해하고 넘어가겠습니다. 3. 화장실 /샤워실 : 우건 부킹닷컴에서 제대로 된 사진이 없어서 가서 확인하게 되었습니다. 그런데 우선 화장실 문이 미닫이로 되어있었는데 닫아도 천천히 열리고 굘국 끝까지 충격을 줘야 고정이 되었습니다. 그리고 샤워실은 물이 잘 안빠져서 불편해ㅛ고요. 샤워시설 수압도 조금 약해서 만족스럽지 못했습니다. 4. 호텔 이용 중 복도 공사로 인한 소음 : 가장 이해가 안되는 부분인데 마지막날 아침에 발생했습니다. 오전 7시 조금넘어서 복도에서 소음이 발생하더라고요. 체크아웃하는 고객인줄 알았는데 계속 시끄러워서 확인해보니 작업하시는 인부분들이더라고요. 전날 일정이 늦게 끝나 아침에 잠을 더 길게 자려던 계획이 완전히 무너졌습니다. 나중에 체크아웃할때 나와보니 복도 전체 페인트 작업중이더군요. 닿지 읺게 조심하라는 주의를 들으면서 퇴실했습니다. 이 작업 일정이 갑자기 잡힌게 아닐텐데 고객이 쉬는 체크아웃 이전 시간에 이렇게 요란하게 하는 점이 이해가 가지 않습니다. 이런 일정이 있으면 사전에 객실을 다른곳에 배정하던가 아니면 전날에 숙소 이동 요청이라도 했으면 분명히 협조 했을텐데 말이죠. 조금 이해가 가지 않는 일처리였습니다. 이 마지막 경험 덕분에 만약에 다시 이런 일정으로 오게 된다면 다른 대안을 더 선호하게 될거 같습니다.

깔끔한 비지니스 호텔이었습니다. 룸 컨디션 좋았고요 소음없었고 짐도 있던데 가지는 않았어요 광명역 근처에서 이런 깔끔한 곳은 생각지 못했는데 좋은 곳이었어요. 근처에 밥 먹을 곳도 많았어요

없습니다

Good hotel.

郊區了些, 離首爾市區有一段路, 塞車約要1個多小時, 搭火車反而會快些. 飯店整體好, 但因浴室門是霧面玻璃, 會有點不方便. 早餐很豐盛, 可以考慮嘗試. 附近有不少商店餐廳, 生活機能算很方便. 能寄放行李.

Used it as a transit hotel and it served its purpose well. The place is close to train and bus stations and lots of dining options close by.

Cleanliness, easy access to restaurant and shops, large space room

Quite l

Breakfast was poor

It was cozy and view was great

I wished that the duvet could be more thick, i know i went in June, but it was bit chilly during the night

신축으로 깨끗하고 쾌적했어요

Nice new property with plenty of dining options and shopping as well. Staff are very helpful and polite.

チェックイン、アウトがとてもスムーズで助かりました

excelent service all staff did everything they could do to accommodate

This property REALLY lived up to its name. We were granted an upgraded room for our stay and the suite was beautiful! Simple, Spacious, Inviting and Homely! Felt Like I was in a good condo/apt (minus a kitchenette but that wasnt a necessity). OH AND THE BATHTUB AND BATHROOM was amazing. Definitely recommend this for a nice couples getaway. Unfortunately the bowling downstairs was filled when we decided to go but next time!

Loved the rooms and the tidiness of the hotel, as well as the access to food and entertainment.

The city is a distance from seoul and the trains are limited in space at times.

strongly advise travelers to reconsider booking La Casa Hotel Gwangmyeong through Hotels.com. As a Platinum member and frequent Hotels.com user, I experienced significant discrepancies between the advertised listing and reality: Misleading "Serene Mountain" Claims: The hotel is described as a "serene retreat nestled in the mountains," but it’s surrounded by roads, an IKEA, and a parking lot. The so-called "mountain view" was a partial glimpse from the bathroom window—hardly the tranquil escape promised. Facilities Require Extra Fees: The gym shown in photos is part of a separate business in the basement charging 30,000 KRW per day. The hotel’s actual gym is tiny and poorly equipped. Access to the better facility is restricted to limited hours around classes, which was not disclosed upfront. No Soundproofing: Despite being advertised as soundproofed, I could clearly hear staff vacuuming in adjacent rooms immediately after check-in. Questionable "Premium" Room: My room (supposedly a premium category) did not match the listing’s photography. The layout and views appeared intentionally misrepresented to suggest a more upscale experience. Additional Issues with Hotels.com: Platinum Status Ignored: I was charged for early check-in despite being a Platinum member entitled to this benefit. Poor Customer Support: Hotels.com repeatedly dismissed my concerns, offering only trivial compensation (e.g., OneKeyCash) instead of addressing the hotel’s false advertising.

Good stay

トイレがすぐ詰まる

Love it love it yes very good thank you!

비대, 치약 등이 없어서 불편했고 어플과 예약내역 연동이 완벽하지 못해서 내용확인에 불편함이 있었어요

The stay was very comfortable and it was pretty close to the major train station down the road. It was also convenient, having a large shopping mall, costco, and ikea just across the street.

Lobby and Restaurant.

The bathroom was dirty and old. Especially booth for shower. Needs to be cleaned up and repaired

지리적 위치가 너무 좋습니다. 이케아,dic,코스트코 등 쇼핑몰과 역,공항버스 가까워요. 광명동굴 가는 버스정거장도 인근에 있어요. 평일조식은 양식,한식상차림 무난한 편이고. 라까사키친이용시 동굴입장료50퍼센트 할인권 제공해주셔서 넘 좋았네요. 광명역 인근 숙박 추천!!!

Close to all amenities and shops. Bowling alley was great. Staff is very friendly. We really enjoyed our stay.

Have a hotel room booked for my friends to stay for a night. Satisfied experience!!

시설이 좋고 잠자리도 편안해요

깨끗하고 친절합니다. 출장으로 좋네요. 다만 리모컨에 양념류(?)가 묻어있었던것은 옥의 티네요.

깨끗하고 조용했어요~

The hotel was super modern and so comfy to stay in. I couldn’t get out of the shower or bed sometimes as they were both so nice!

The location is far out of main town Seoul centre. It takes about 10minutes to walk to the station from the hotel. You then have to wait every half hr for the metro. The station is on an off-shoot of the metro line making it quite confusing and also you have to wait longer for that particular tube. KTX train goes straight into Seoul Station but is expensive.

The location was good for the shopping and eat out. Mountains is just cross the road for easy hiking

We stayed here in early november and it wasn't that cold. however, when we entered our room, it was super warm and stuffy so we tried to turn on the air conditioning and it wasn't working -- turns out in fall/winter, hotel turns off the main air conditioning system so even if we try to turn the AC on in our room, it won't. this was a big no for us since we traveled with our soon-to-be 1 year old boy who is very sensitive to being warm (he would cry and won't sleep if it's a little hot). also, the hotel charged us 33,000won per night for bassinet so we it was a total of 99,000won for total added to our bill. It's unfortunate that they charge for the bassinet whilst most hotels we stayed at did it for free. Even the bassinet was for a small child so my boy was getting out of his bed at night. anyways, this hotel was clean and all but need some work in amenities and hotel facility care.

Hotel and staff were absolutely amazing, had no issues with finding food or transportation. Hotel has a restaurant and a little bowling alley above which I found cute. Check in/out was so easy, housekeeping was so respectful. Only thing we didn’t like was the bathroom (tub) but other than that it was great.

Our Delta flight cancelled due to cybersecurity problem. Delta provided us with a bus to the hotel. We arrived very late at night along with many other people from the flight. The front desk was extremely efficient, and we had a room within 30 min or less after arrival. The room/large was large and comfortable, big enough for three, double bed and single. Fairly large counter at sink which was separate from shower and toilet. The hotel had a very good breakfast buffet, and the dinner menu was Italian and very good. The hotel is located near a very nice mall, Ikea and even a Costco. We felt very fortunate to have been put up in such a nice hotel by Delta. We couldn’t get a flight home for two days and Delta paid for everything

So kind and nice

깨끗하고 좋아요. 이케아와 코스트코가 바로 앞에 있어요.

Convenient

Location was good

No proper facilities in room, not even basic material as complementary

I had a wonderful experience during my stay. The interior of the place was stunning, showcasing a blend of modern design and cozy charm that made it feel inviting from the moment I walked in. The front desk staff were exceptionally friendly and welcoming, always ready to assist with a smile. I truly love the gift they offered me with a bottle of wine, very kind! I particularly enjoyed spending time in the terrace garden, which offered a serene escape with its lush greenery and comfortable seating – the perfect spot to relax and unwind. The kitchen staff were equally impressive; they went above and beyond by providing me with extra items like a cozy blanket in case I got chilly. Overall, the sense of warmth and hospitality made me feel right at home. I truly appreciate everything the team did to enhance my visit. Thank you for such a delightful stay!

깔끔하고 깨끗했지만 룸창문의 블라인드가 부서져있었고 직원들의 친절도는 다소 부족했던 호텔이였다. 체크인할때부터 체크아웃 할때까지 미소없는 말투와 쿠폰설명없이 룸서비스를 사용하다 호텔과 레스토랑은 별개라는 사실을 알게되고 당황했던 기분 상한 상황들.. 직원들의 친절한 서비스 마인드가 필요하다.

Room was was big enough, clean, modern, mountain view, overall good!

the location a bit far if you want to go to the city, even though is very well served with buses just next to the hotel, if you want to escape and relax then is a great choice!

Good

Nice room with all equipment necessary, good working AC , nice design of the room and nice looking hotel overall.

On the second night at approximately 4 AM in the morning a very loud noise woke us up. It was a constant banging noise (very loud) so I called the lobby what's happening. Somebody on the phone said they're sorry and it's an issue with AC and they are solving it. So nothing could be done immediately but like in 30 minutes the banging has stopped. The next morning we were checking out and I would really expect at least a verbal apology for all the trouble at night but the employees didn't say nothing. So we were really disappointed by this behaviour. In good hotels they would surely offer you at least a coffee on the house or something like that. This unfortunately ruined our otherwise overall good experience. The place is remote (it's not a part of Seoul even though Booking.com promoted it like that to us when we were booking it!) so before you make a booking better check what can you see in this particular area (that is lot of shops and the cave).

Spacious rooms. Modern and comfortable restaurant evening meal was surprisingly good.

Breakfast was limited for a westerner.

아이풀장 이벤트를 위해 투숙하였으나.. 지속되는 실수와 잘못된 인폼... 상황에 대한 대처에 많이 놀랐습니다.. 숙련된 관리자가 진심으로 필요할 것 같습니다.. 객실 컨디션은 만족했지만, 서비스에 실망이 커서 다시 갈지는 잘 모르겠습니다.

If you want temporary stay before you take your KTX journey, this hotel offers close location, clean and eco friendliness. Apparently also good hotel to accommodate kids’ vacation .. The other thing about this hotel is … kinda rude? I never been treated in hotel like this in Korea. When i check in hotel service person required my passport(which is reasonable as I booked the room) but he looked at my guests and started to ask their nationality and demanded our passport. This is something I never heard. I started to ask questions and refused it as I don’t think was necessary, they said it was for safety and threatened me that you couldnt stay if all of us don’t share our passport information.. Weird. Also no noise proofing at all, i could hear all the convos via vents. Area around the hotel is restaurant area, especially lot of drinking place with drunk people on the street, it did intimidated my 80 yr old grandma walking during dinner time. Otherwise they do have water fountain to fill your water bottle. Which i think rare in korea

The location and the good level of the staff.

I've asked to cancel my booking 2 days in advance and they refused me. Quality of the rooms fornitures very poor. Very high price.

It was very clean and nice, also convenient for me to stay nearby where everything around.

Clean and spacious

No slippers, and the bathroom door was a bit loud