Itsy Hotels Transit Express Near Sealdah Station

nothing is good

badly maintained

Room is too small but staffs are good

As per price room is too expensive because room is too small .

Did not like anything at all as I could not stay in that property with cockroaches running artworks. What is shown on your site, the pictures, this iss the only way that one can book a room, has no connection to the actual room. Your website stated that one need not pay in advance but at the property, but you demanded 1 day rent stating the rooms are filling up and that was not the truth at all. The fact is that I did not stay at that property but moved elsewhere and I demand that I be refunded in full. Did not expect that booking.com does not verify the property from time to to cheek whether the reality and info on website matches.

What is shown on your site, the pictures, this iss the only way that one can book a room, has no connection to the actual room. Your website stated that one need not pay in advance but at the property, but you demanded 1 day rent stating the rooms are filling up and that was not the truth at all. The fact is that I did not stay at that property but moved elsewhere and I demand that I be refunded in full. Did not expect that booking.com does not verify the property from time to to cheek whether the reality and info on website matches.

Posizione eccellente per chi cerca un albergo vicino a Mother House delle Suore di Calcutta

Arrivo prima sera 2 topi nel corridoio (ma più visti) e stanza un po fatiscente

breakfast was good.alu paratha and jelabi was there.

Location

The room was dirty, the linen was again dirty

Nothing.

House keeping and service perfectly ok

Awesome stay in newmarket area.rooms are good and good service

Nothing

Everything

スタッフが親切です。 チェックイン前に行ってもとりあえずの部屋で休ませてくれてのあと他の広い部屋に移動させてくれました。

There is nothing in this Hotel to be liked about. Just by seeing a few photographs never opt for this hotel. The Hotel facilities and services are miserable, pathetic and very unprofessional, however rooms are just ok.

I did not like anything. Don't opt for this Hotel particularly with family as one will have a headache fighting for getting basic food.

Room provided at this rate is good.Room service was good.

Only 1 litre water is provided per day for free.Above this they charge, They should have aquaguard for refill. Breakfast is average.

We had a great stay at Itsy Hotel Transit Express, Kolkata. Hotel rooms were clean and hygiene. All the staffs are supportive and respond to queries on time and are very polite.

Overall good.

Not clean

This hotel is completely unacceptable. The conditions are filthy, even by Indian standards. The staff is inept, the facilities are dirty, the bathroom has mold, and the bedding is revolting

The hotel staff was very supportive. The facility was maintained and neat clean.

Cleanliness of the washroom and ease of check in

NA

Couldn't stay at the property.

As per booking.com; there was no prepayment needed. However, the property kept messaging asking for 50% prepayment. I informed that I am travelling from another country and can only pay at site but no-one responded and kept repeating the same massage asking for prepayment and finally cancelled my booking and notified that it was due to lack of pre-payment. This caused a huge stress for me as I learned about the cancellation on the day of my travel and had to find alternative stay last minute.

Nothing to like

Rooms and ventilation were very poor, could not breathe

Staffs are really good

Room size is very small, bed is not comfortable.

Location is good; spacious room; staff was polite and helpful

Bathroom gate didn't lock; breakfast was okay

The location was within easy access by Uber or Ola to the major tourist attractions.

The room and especially bathroom were very dirty, which of course didn’t show on the profile pictures, e.g. white stainable the bedding. Reviews did not match reality. Staff was either slightly arrogant or overly friendly, not to say nosy.

Location Spacious Room Clean Bathroom Breakfast was good Staff were very polite

Bed sheets and pillow covers could have been more clean

Property is good

Staffs were very cooperative

Nothing much

Breakfast and location

Good place and staff is polite.

The location close to sonagachi

The room was in poor condition, and the curtains didn't go up or down (the pull string on blinds doesn't work on large windows. Staff member me gave me a used toilet paper roll nearly empty on check-in.. There was a hair in my breakfast tray.. Thank God, I never ate any of the meals or drank any of the cups of coffee. They gave me one towel change that was damped, and they didn't change bed linen when I left the room. I have pictures. Plus, the breakfast was unpleasant looking, and don't forget there was a strand of hair present in the food. If you dont know, I dont have straight hair..🤔 Lastly, the hotel smells like mildew, and the room doesn't like nothing like the pictures. I believe pictures have been altered with CGI to make room look better...shame on them!...

Breakfast was good . Exceeded my expectations

The locations of the hotel mainly .

Location is not good

Location in maine area

Room size good but facility is almost none

Staff , facility , food not available And unfriendly staff

Cockroaches in the rooms and bathrooms

location was great, as i needed.. Stuff were friendly and helpful.. Room was clean. All we need for perfect holidays.. keep it up will visit next time.. thank you..

breakfast was fine, but ordered dinner for two was not expected as their standards needs improve food quality..

There was cockroach and mosquitoes in room

Location was good. Bus and Uber were available all the time. Room was quite big. Had a auto safe inside the room.

The AC wasn’t working properly. It was making minimum cold at 17°c and turbo mode. Pillows were very dirty. Also, the hotel provided just 2/3 items breakfast (Luchi+daal / veg. sandwich+ few pieces of potato chips + Banana) which used to be brought from outside. No restaurant was found nearby.

Mr Manager After 4 years visited still every department work very nice specially staff are very Good. But

Mr Manager, breakfast quality was very poor and non hygienic, not upto the mark, and not matching with hotels others department,

Room Environment

Breakfast can be better Hotel location

1.Location is great! 2 Staffs were very cooperative and hepful. 3. Easy access of vehicles and uber reached within 2 minutes to the property to pick up. 4. Can avoid extra time to reach in Airport 5. Good value for money.

1. Beds are not so comfortable and wide to acomodate 2 people. 2. Bathrooms are dirty and unhygienic. 3. Toiletries supply is ver vey poor < they should supply Soap/ body wash, Shampoo, Hand-washing, Toilet tissues, comb, moistures, Clean Towels. 4. No cafeteria / kitchen. 5. Most horrible is break fast.

Staff were friendly and helpful when I asked them for something, particularly the day and night managers. Breakfast in the morning was good.

You cannot choose your breakfast and get it at a random time in the morning when someone knocks to alert you (but you can go to reception and request it). I requested a room with a double bed and got two singles. Night staff - who were in the room next door - were also being very loud around midnight/1am when I was trying to sleep but stopped when I asked. I was moved from that room (1004) to another (4005) the next day. The room and bathroom had a bad smell, probably from the drain. Someone from marketing or the hotel sent me several messages a day on booking telling me to pay immediately or risk losing my room. The Treebo website lists a Whatsapp number to contact with queries but this does not work/exist.

The hotel was clean and the staff were cooperative

There was no proper place to eat nearby with family....had to order food online

I like the atmosphere and staff all good

Breakfast was not upto mark

Room was full of cockroaches , bathroom did not have enough light .a.c was dirty. Breakfast which was included in my package was pathetic . Hotel did not have any restaurant. Unnecessary rules of using lift till 11 pm. They don't allow visitors .

This property is very clean.Well maintained..I also prefer this hotel to my friend.service are very good .Stuff behave very well and they are helpful

Nothing

The staff was very cordial, polite and cooperative. The person at the reception was especially very helpful, I asked him a bunch of stuff about how to get around the city, etc. and he was enthusiastic to help me.

1. The photos are all photoshopped on booking.com, the place/rooms are very different. 2. The sheets were dirty and had stains on them. Same for cushion covers. It was not just the color, the stains also had a different rough texture like it hasn’t been washed. The pictures on booking.com were deceiving. I was very shocked to see the state of the room. The staff changed my sheets and pillow covers when I showed them that they were soiled, however when I asked for an extra clean bedsheet to use between the blanket and myself (because by then I was sure the blanket had also never been washed), the staff told me they didn’t have any extras. I couldn’t keep the dirty stains and overall state of the room out of my mind throughout my stay. 3. The location is not that great. It could feel a bit unsafe at times, though I must mention that nothing bad happened to me. Don't be fooled by its proximity to good localities like Park Street, it's not the same area. Never again booking a Treebo hotel anywhere - mostly because of their practice of using edited glow-up images of the property.

The accommodation is pleasant, close to House and Tomb of Mother Teresa, the only drawback is that there are no shops or restaurants in the area.