Gran Hotel Hacienda De La Noria vs Similar Hotels

Comments on old room features and required renovations affect the rating.

Rooms are comfortable and well-decorated, but there were issues with bed firmness.

Rooms were described as spacious and clean, but with some issues like hard mattresses.

Frequent complaints about aging rooms: small/unsupportive beds, poor showers/no hot water at times, thin curtains (light in mornings), noisy A/C and general dated condition; some guests still found rooms spacious and comfortable.

Several mentions of needing maintenance and issues with cleanliness.

Some mentions of dirty rooms and moldy bathrooms, which reflect negatively on cleanliness.

General cleanliness was mentioned positively, but issues like old appliances noted.

Multiple reviews mention rooms and bathrooms not fully clean, towels with wear/tears and general need for better maintenance/renovation; some guests still reported acceptable cleanliness in parts of their stays.

Location is consistently praised as convenient and nice.

Highlighted as perfect for theater visits, convenient and safe.

Location consistently praised as excellent, in the center with easy access to attractions.

Consistently highlighted as excellent — central, safe, and convenient (close to fair/center and local cafés); one of the hotel's strongest features.

Multiple reviews highlight the excellent service and attention from staff.

Generally positive mentions regarding staff professionalism and attention.

The staff was noted as very friendly and attentive across multiple reviews.

Staff and reception repeatedly praised as helpful and attentive; a few notes about understaffed valet and inattentive breakfast staff lower the score slightly but overall service is a strong positive.

The breakfast was frequently mentioned as excellent and delicious.

Generally good food, although some found the prices to be on the higher side.

Food quality was criticized in some reviews, particularly regarding the breakfast options.

Multiple criticisms of buffet/restaurant quality (limited variety, cold or disappointing dishes) and lack of coffee; F&B is a notable weakness in guest feedback.

Amenities like the pool and breakfast were well received.

Good amenities mentioned, like the pool and gardens, but some complaints about food prices.

Amenities were generally good, but some comments on the quality of the breakfast.

Basic amenities generally functional, but guests reported issues with limited cable channels, problematic parking layout and occasional elevator outages; amenities are serviceable though not modern.

General satisfaction with pricing relative to the services provided.

Mixed feedback on pricing, with some guests finding it high for food and services.

Many praised the price for the service received, good value especially with breakfast included.

Several reviews state the price feels high relative to room condition and services; guests feel location is premium but rooms/facilities don't always match the rate.